We used Arcads for a project at the university. The app is impressive, and we used the "scenes" feature a lot. We think Arcads has huge potential. Furthermore, the support is very attentive. Nonethele... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Failure to pay commissions to partners
I advertised for arcads.ai and generated revenue for them, which means I received a commission. I incurred advertising costs to generate that revenue for them, and my commission was supposed to be generated in August 2025, but as of today (February 12, 2026), they still haven't paid me. I'm quite disappointed with this company.
Arcads is a Great Platform for AI Talking Actors
Arcads is an excellent tool for creating different types of content, especially their AI Talking Actors, which have been a huge help for our business. The platform is very easy to navigate, and video generation is impressively fast. On top of that, their customer support is responsive, friendly, and very accommodating whenever we need assistance. Overall, Arcads has made our content creation process much more efficient and enjoyable.
These guys aren’t changing the game, they are the game!
These guys “are” the game when it comes to AI generated videos! Things don’t always work out perfectly, but then again, we are talking about AI looking so insanely human that you sometimes feel like you are working 10 years in the future already, which is crazy, right?! Super impressed, great support team (a shout out to Nilo) and I highly recommend this service 100%! Noel T. - Founder & Creator - TARiFFied.org
Used the platform for a variety of AI…
Used the platform for a variety of AI ads. They are expensive but usually have pretty good results. When the results did not come out clean, I messaged the team and after reviewing, they credited me back my tokens. Also Nilo, the individual who credited me back, answered all my questions on creating a better prompts and which models to use. Not many AI services will give you back your tokens if your generation did not come out correctly.
I've tried different AI platforms
I've tried different AI platforms, but Arcads is on top among them. Product can be glitchy (well, that's AI), but product is undeniably great. Support is hands-on, too. It might take some time to get a response, but every reply is solid and can definitely help
The support is hideous
The support is hideous, can take hours to get back to you. We have tried multiple times to get somethign achieved but it constantly glitches and files evaporate. It takes 2 HOURS to redner a 20 second video. It's expensive on credits as you can't see exactly what you woudl have before you pay for the final version. The biggest gripe is support, they are so absurdly slow you can't operate a business with this kind of assistance. We are going to move to another solution.
Great experience and great service
I experienced some issues with credits not working properly at first, which was frustrating. However, the support team was extremely responsive and handled the situation very quickly by refunding the credits.
Their customer service is really efficient and proactive, which I truly appreciate. Overall, I’m satisfied with the platform and especially with how fast they respond and solve problems.
Great reactivity and support, that’s a big plus!
Exeptionaly good customer Service
Exeptionaly good customer Service! :)
Not realistic + fake
tried to use their "ad machine" like they show on tiktok + instagram
the ai is very shit, no lyp sync no realistic movment by the ai actors
+ does not work for hebrew ( small countrys )
A solid AI video solution that saves real production time and cost
I’m writing this on behalf of an advertising client, and overall our experience with Arcads.ai has been very positive.
We’ve created dozens of videos using many different features on the platform. When Arcads fits the use case, it produces high-quality, realistic videos with strong lip-sync and audio. It has saved us a significant amount of time and production cost compared to filming and editing with real actors.
One feature we especially value is the ability to connect via API to ElevenLabs for custom voices. Having that level of voice control makes a big difference in advertising and allows us to better match tone, branding, and audience expectations.
I also want to specifically shout out Nilo from the support team. Support has been consistently fast, responsive, and genuinely helpful. Whenever we’ve run into technical issues or limitations, Nilo and the team have taken the time to help troubleshoot and find workable solutions.
I know some reviewers feel the platform is expensive or that essential features are behind a paywall. That concern is understandable, but when you compare the cost to traditional video production with actors, crews, and editing, Arcads still provides strong value.
It may not be the perfect fit for every single use case, but as a scalable AI video platform with solid output, flexible voice options, and excellent support, Arcads.ai has been a reliable tool for our campaigns.
Nilo helped me out with a refund…
Nilo helped me out with a refund request! Super helpful and rare to get speedy help like this these days. Appreciate it and great service!
I love the app
First time I've found an AI video…
First time I've found an AI video platform that delivers real useable content fast. Still needs iteration but the best I've found so far by a long way.
Worth it!
For an AI platform, I thought I will always be gonna communicate with an AI. I did, and it was great but when the topic became deeper, a human support actually jumped in and helped me all the way. Kudos!
Great product, too! Lots of potential
Videos produced look nothing like ads…
Videos produced look NOTHING like their ads - glitchy/not lip synced & clearly AI. Could never put this content out, it's freaky!
Reached out to support twice for guidance...no reply either time.
Ending our subscription unless they get their act together v quickly.
Great product
Complete Ripoff
Complete Ripoff. We onboarded them for ai ads. We got horrible renders that made no sense. Reached out to CS for a week, no reply. Commented on their facebook ads and they hid or deleted the comments (I know because I bookmarked them to go back and see if they replied, and shocker, my comments were magically gone each time). Not sure why they are scamming people, but now I have to dispute the charges.
ArcAds Leading the Pack!
What an amazing platform and now with mutitude of different models to choose from (Including Sora 2 Pro - gamechanger) and various other templates also, ArcAds is defintely leading the pack. Not cheap - but you get what you pay for! Customer service is great too! 5* from me! Keep doing what you're doing ArcAds!
$110/month for *@itt
$110/month for *@itt. Man this is robbery of highest level and the AI delivers BS 🤬. Got scammed by the Influencers posting on YouTube. What they claims doesn't even delivers. AI makes totally non sense.
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