Asphalte Reviews 4,706

I've had my fair share of customer service experiences in my life, but this was on a whole new level. Not only did the employee working the weekend perform his job flawlessly, but he also provided an... See more

There are some days when I'm completely dressed in ASPHALTE. My enthusiasm started with a great T-shirt. But... coming to market with a good idea is one thing. Delivering quality is another. Maintaini... See more

Asphalte has great products, the best visual concept to present both clothes & crafting and a fast & friendly support. Its my favorite brand for clothes right now, since they let me see the pro... See more

I placed my first order with Asphalte and made a mistake, ordering the wrong size. Totally my fault. I messaged them from their website and asked them if they could change the order, or cancel it so I... See more

Others have noted this, too. My husband and I have many pieces from Asphalte, and we take extreme care in washing, handwashing where necessary. All our jumpers have worn thin, and trousers and socks h... See more

I think they're doing great. I'm not a huge consumer of clothes in general, and the pre-ordering appeals to me from a sustainable point of view. Less waste. The first time I ordered clothes online... See more

First Item, a T- Shirt was nice, second Item is a great Pullover. Had some issues with ordering my third Item, another Pullover. Got help within less than three days, very polite and concise. For me... See more

I’ve been a huge fan of Asphalte’s menswear so far and I’m almost addicted to ordering every new release. My goal is to completely switch my style to Asphalte – everything just fits perfectly for me.... See more

Excellent quality, stylish, practical clothes that last. Best of all, there is transparency in the supply chain unlike most clothing brands that normally buy products from the cheapest factories they... See more

I had been planning to order from Asphalte for a while, as I really like the concept. I was looking for a brand that produces sustainable fashion in Europe. I ordered two basic T-shirts (white and bla... See more

I'm an Asphalte customer since nearly 2 years now. I love the value for money especially when you order pre-production. I really have great clothes from Asphalte which I love to wear. But: As lots of... See more

Very professional support, on enquiry I was informed immediately that there were a lot of enquiries and that the answer would be processed as quickly as possible. The answer came exactly 2 days later... See more

A great company with a solid business idea. They operate on a make-to-order basis, which eliminates unnecessary waste from overproduced items. Their products are high quality with a good fit and are... See more

I´m ordering from Asphalte since 2022 and I am always amazed by the customer oriented service. I had couple of exchanges (wrong size due to my misjudgement) and refund in the past and all worked very... See more

Since some years I'm used to Asphalte high quality products. For the first time I had a quality issue. The fabric of one of the T-shirts I ordered was damaged. I got the replacement within few days, a... See more

I absolutely love shopping at Asphalte. The android Apps is fast and intuitive, I really enjoy using it. The shopping terms and conditions are simple and clear. The clothing is great. Very cool stuff.... See more

Not much to say - I mentioned that the labels in shirts and t-shirts are unbearable and that removing them leaves a hole the needs some sewing. I did not see their initial and very fast reply saying t... See more

Got the merino t-shirt but the size was off, the chest measurement for a M was as stated for a S. After contacting the company I was told this is normal and the size of the fabric can change due to... See more

I’ve been genuinely impressed by Asphalte. Their commitment to sustainability is not just marketing—it’s built into their entire concept. The quality and design of the clothing are excellent, and ever... See more

I am actually a huge fan of Asphalte and have many clothes from them and was always happy. I have the "Pefect Pullover" in several colours. In their advertisement they say it is a pullover "for eterni... See more

Im a big fan of Asphalte and always appreciate their care for the customer. You can tell when customer care is taken seriously, even when it's done remotely. It eases the stress of buying things wi... See more

Everything i ordered so far looked really good and had an amazing quality. But for me the estimated delivery window never matched up. Everything arrived about 1 - 1,5 Months later than estimated, s... See more

I am using your service for the second time now, and once again I am truly impressed. The responses are always quick, friendly, and full of helpful advice — for example, how to better care for and w... See more

Good quality clothes that last and always well designed. Made in Europe to ethical standards. Excellent customer service . The pre order system works well. I think Asphalte can't be beaten if you want... See more

Unfortunately the requested product had a small damage that could not be solved even after returning the item. In total the product has still an excellent quality and the customer service is outstand... See more

My order took nearly a month to reach me, but it was no fault of Asphalte’s making. The local courier took 12 days to deliver the order. The local company couldn’t tell me where it was and then,... See more

I had a fault on a sweater I recently purchased. I sent a photograph of the problem areas and there was no squabbling, Asphalte confirmed to send me a replacement straightaway and not to bother sendin... See more

High quality clothes for a fair price. My normal size fits really good. I really like the experience so far. Also the contact to the customer service has been really good and helpful. I will definitel... See more

I have been a customer of "Asphalte" for a long time and am impressed by the quality. Everything is designed to last, and the manufacturers do a great job. I ordered a pair of trousers twice and atte... See more

CS speaks/writes perfect English and demonstrates an absolute can-do attitude. It's so refreshing to see that something that could work and makes the customers life easier gets done with these guys.

I am happy with my 15 products I have purchased so far from Asphalte. The customer service has been excellent when I have contacted them because of an issue with a dress. I am slowly getting rid of... See more

Been buying from Asphalte for years, the one brand where I regular buy. The quality compared to price are excellent and there fits are really good for me - always good service and the few times I've h... See more

Before purchase, it was said a change of size is no problem. Now, after purchase, it sounds different: Suddenly a change of size might not be possible…: (

Fantastic company, the clothes are exceptional but more than that, so much more, is their service. Human, friendly, caring everything that big companies are not. quality and service at the highest... See more

The boat shoes arrived a month later than announced - which was a little unfortunate because I had planned to take them on my vacation. And because they arrived just when I had left for my trip the us... See more

Great customer care! I had a technical issue with my pair of jeans, but the customer service team responded surprisingly fast and was incredibly friendly and helpful. They immediately offered a sol... See more

I love this brand and order since the beginning. Meanwhile it’s my favorite and nearly only brand I am buying regularly. The quality, the fitting and price level is all very good. The service & suppo... See more

Had to contact customer service because of a problem with an item. They were unbelievable helpful!! Certainly will continue shopping with Asphalte (also off course thanks to the great product quality... See more

I am a customer since three years and always liked their products (and the environment conscious production!). My last order had a minor quality issue, but the customer service proved to be even bette... See more

Very nice and helpful customer service. Every now and then I get a Mail in French, which I don’t understand at all, but the customer service is available in english as well. I just found this company... See more

I absolutely love the experience of shopping at Asphalte. The app is great - love the colours and aesthetic. This is my second order - unfortunately I picked the wrong size and had to return - everyt... See more

Their idea to produce sustainable clothing is interesting and the results are of impressive quality. The ordering with the App ist easy and it's fun to plan and order in advance. Customer Service was... See more