AUTODOC - France  Reviews 59,241

Several times this month I have had e mails to say your order has been delayed by 2 or 3 days here 3 euros as compensation WOW !! would appear being a club member doesn't prioritise your order as th... See more

prix super attractif la commende que j ais passe ma coute plus cher en frai de port que les articles

Everything was ok with my orders as always but I do wish you could get them to me quicker, As I'm very inpatient two days would be wonderful 😊

Excellent service as always. I paid extra to make sure I had ordered the correct parts, & on one occasion I was advised of the correct part so very pleased with that. I will certainly recommend to ot... See more

Our car broke a coil spring in France. I entered our registration number in the UK Autodoc and found the correct part, then ordered it on auto-doc.fr. Delivery was quick to our holiday home and the pa... See more

J ai recu un article endommagé par le transport, avec le chat on a resolu le problème en me renvoyant la pièce defectueuse. Merci pour votre rapidité

Yes they're jolly good, delivery time varies depending on what you order but in general it's ok, prices are great, I'm a very happy chappy.

After I my first review. I was connected to wait for few days. On the third day, I was told my order was damaged on delivery. They wanted me to wait for another delivery but I cancelled my order and... See more

Yes, all went well with the ordering/processing of our requirements. Delivery was quite quick and the product/s received were excellent. Thank you. Philip M. Beauchamp

Good service, a bit slow to process the orders but I have used them a lot and so allow for this. Overall I would recommend them, I have used other suppliers and found AUTODOC the better ones.

Autodoc identified the precise part I needed for my car turbo system, delivered it speedily, at an unbeatable price. Very satisfied with all my dealings with Autodoc.

Autodoc is a good service, but Chronopost delivery is really bad. Order was split into three tracking numbers. One late, two got dumped at post office 39 mins drive away, the third Chronopost doesn't... See more

This is my first buy from Auto Doc and its awesome. The part is as mentioned as shown and its also well fitted in my car. It was a wonderful experience for me. I will recommend to others also. Thanks... See more

A very good website. Everything was delivered quickly and were exactly as advertised. Will definitely use this company again.

Once again i recieved a message saying my order would be delayed by two days !! No explanation as to why , and a measly 3€ coupon as an apology . Sorry but thats not good enough !! I am an expert me... See more

I ordered parts for a Honda CRV at a fraction of Honda price. The communication from Auto-Doc was excellent. The delivery was at the time advised.

Excellent service from start to finish. Ordering was simple and clear, prices were competitive, and the product description matched exactly what I received. Delivery was fast and well tracked,... See more

Very slow delivery and poor communication. Three days just to pick the items in the warehouse according to the Autodoc update in the app. The Autodoc response to my review says that I would be contact... See more

Ordered a large amount of parts that never arrived 2 weeks ago. Chronopost have lost but marked as delivered in Paris, I live in Charente?? no refund and no parts. Autodoc won't help me. I am 200 eu... See more

I placed a simple order with Autodoc: an air filter and one liter of engine oil for my Mercedes. The result? I never received anything. When I contacted customer service, they told me they woul... See more

Having been a customer for some time now, I was very disappointed when a delivery went wrong, recently. It's not that I don't expect the occasional hiccup. The problem was that I could not contact any... See more

Gave AUTODOC the registration and they sent the wrong size oil sump plug. Asked for a refund/return and they said I could return it, at my expense. So I paid for delivery, of the wrong item (t... See more

I have ordered many parts on Autodoc, it was very quick and efficient, but last 6 months have been horrible, 3 week delay on last order, new order is delayed as well.

09/04/25 - Autodoc have finally refunded the purchase; thank you. However, it's a shame that it has taken six weeks to sort this out. Ordered 2x tires through piecesauto24.com. The tires were th... See more

Very disappointed my order was delivered to a collection point and not my home address on my order. I tried to get this changed with no luck. I live miles away from this place so my free so c... See more

Th part that came was incorrect, ordered a 2nd part that fitted. Sent the incorrect part back after printing returns label. Took parcel to returns location, parcel was scanned. 10 days later I hav... See more

The shipping costs are too high it ended up costing more than my local store and was much cheaper on amazon with delivery wich is free if you have prime also you don't have to deal with chronoposte

What a joke. First of all I want to start with the time frame it took for my parcel to turn up. OMG anyone think it was coming from Mars. In the end I asked for a refund and they never replied. The pa... See more

Don't buy from this chain. If you're lucky enough to get the right part, it will arrive in 10 days. Then, if you have to send it back, even if they made the mistake (as in our case, they sent the left... See more

In general it’s ok but a couple of times parts didn’t fit or match the car and the delivery could be faster. Overall positive but not amazing

I ordered a vw golf estate boot lock from you 13/5. On 17/5 I had an email from DPD to say the delivery would be late. I hadn't heard anything by the next day so I went on their website and found... See more

I have twice ordered car ramps from Auto-Doc And the confirmation reads RAMPS, Both times only one ramp arrived They need to make it absolutely clear, that you are ordering only one ramp at the ti... See more

Jai commander de parts en france mais le retour etait en allemagne plus que 10 euro plus cher que retourneren en france

Goods received but box totally destroyed and not protected as usual... I never seen this before from autodoc..i hope it was the first and last time.

I have received a refund for an item that never arrived thanks Auto Doc.

Paid 44 euros and heard nothing for a week. I saw that the item had been collected and if it was by GLS then that would explain why it has vanished. Tried contacting autodoc to get a refund but y... See more

Had a problem with delivery but after my review i was contacted by Kate from customer service and the issue was resolved. Thank you Kate 🙏🏼

Long preperation and delivery times All explained and resolved, Thanx Autodoc. I will use you again. Steve

Goods have always arrived prompt , also returns are no issue parts 98 % fit so very happy

I ordered the turbo garrett and they sent me a turbo garrett without the factory seal. Without the sealed bag. It was wrapped in transparent shells... In fact, they tried to scam me. I don't think so.... See more

Never buy anything from this site again and don't let anyone else do it either. They always send you incomplete car parts. They also try to rip you off. The products on the site are... See more

I ordered the part on Saturday and it came yesterday (Tuesday) I paid for the extra time to return, for peace of mind. Not used the part yet.

Excellent service, on time delivery and a product that fit and works perfectly - thank you.