Better.co.uk Reviews 9,858

I was struggling to sort out my mortgage with my previous provider. They were giving us a hard time, and my case was under review for three months until my term ended. Out of desperation, I contacted... See more

Our remortgage was such a journey through so many interest rates, big conversations with my wife and uncertainty about the future. Harry was an absolute God send. Outstanding service, always above... See more

It was my first time remortgaging and everyone I dealt with was so helpful, especially when I didn’t know much about the remortgaging process so initially it felt a little daunting. Harry Sall my mort... See more

What really makes better.co.uk work is the brokers they match you with. They keep things simple, explain costs upfront (rates, fees, early repayment charges), and guide the process without jargon. Com... See more

Some staff more proactive and friendlier than others. Email templates always seem to say they’ll be in touch if rates improve, but I found myself having to drive this communication. A late improveme... See more

Mia Lewis at Better was fabulous. Really attentive and supportive throughout. Regular updates and prompt response to our queries. A credit to the company. I would definitely recommend Better to famil... See more

I’ve had a fantastic experience with our mortgage advisor Jai at Better, he’s truly been wonderful and extremely helpful. He’s gone out of his way to save us money which has been appreciated no end. T... See more

Really straightforward process. Helpful, friendly, with clear and concise information. Always available when I had any questions and queries. Kept in touch with updates and made changing products no p... See more

I've had chats with mortgage advisors from three different firms before deciding on Better, mostly due to Mr. Gary Dalby's helpful and detailed understanding of the market, processes, and broader eco... See more

Smooth, easy, accessible. We really appreciated Deepak Sharma’s calls and calm levelled approach to our remortgaging. He is knowledgable and answered all our questions. He helped us fix a lower rate... See more

Made re-mortgaging so easy! We left it quite late before our fixed term expired, but one 15 minute call with Paolo and he had sent over options within a couple of hours. Within the day the process was... See more

First time ever coming across mortgage and such, Jamie and his team were very helpful and well-detailed in explaining. It helped my journey in purchasing my first property, easy and stress-free. Throu... See more

I highly recommend this company and my advisor, Darren. Firstly, their website was the most user friendly providing clear information about the services they provide. Arranging an appointme... See more

Since I got in touch with them, I had a feeling of such professionalism. They They kept me informed throughout the whole process, even when the initial person on my case left the business gave me d... See more

Our first mortgage experience with an advisor (that we paid, plus his fee from the bank) was fraught, confusing and calls were long with minimal information. Better, with the help of Jamie was a... See more

Honestly it just made the process so much easier in our case. If we had gone through the bank directly, we would have had to sit for hours just to fill an application form. Going through Better not o... See more

Priyanka and Ellie have been absolutely brilliant, and I can't recommend the service enough. We've secured a great rate for the mortgage, and Priyanka has been amazing at checking the current rates an... See more

Amanda at Better has been brilliant throughout. She got us a good rate to begin with and then managed to secure an even lower one at fairly short notice before we completed. She kept us updated at eve... See more

From start to finish, they’ve been exceptional—holding our hands through every step and always responding quickly, clearly, and with genuine care. Even when we hit a few bumps along the way,... See more

After consulting other free mortgage brokers, Better was the only one able to get me a mortgage. While others simply told me I could not get a mortgage, Better were proactive and actually provided sol... See more

Better.co.uk have been absolutely fantastic during our mortgage process. As first time buyers, we had lots of questions and the people at Better made the process really straight forward. Big thank y... See more

I have spoken with many mortgage brokers before, and most of them said it would be very difficult, or at least somewhat challenging, and that it could only be managed if I paid fees ranging from £1,00... See more

Jaimie Is Amazing Broker big Thank You for everything he did , my situation was really bad but his managed to sort everything out for me and got me best mortgage deal Very professional! What a Guy can... See more

I had always thought remortgaging would be a complicated and stressful process, which made me hesitant to go ahead with it. However, that wasn’t the case with Better.co.uk. From start to finish, the p... See more

I'm finding the communication lacking after we accepted an offer. I have been the one to highlight interest rate drops to them rather than the other way around as advertised. So it's a little disappoi... See more

They were really good and helped us with every step of the way. Everything was done and dusted within a week. Harry and Kate who dealt with us were absolutely brilliant from start to finish A fanta... See more

Clear communication and helpful advice. I really appreciated the team getting in touch and discussing my options, as well as listening to my needs and factoring them into their suggestion on what t... See more

Initial consultation was very helpful. After that point, communication was poor with a deal being accepted on our behalf without discussion, slow or no reply to emails and poor attention to detail. We... See more

Harry and Kate were unbelievable from start to finish in helping us secure a mortgage. Our situation was complex, and while other mortgage brokers couldn’t find a solution, Harry and Kate worked tirel... See more

This house purchase/sale has put me off ever moving house ever again! Better were so brilliant when we bought our last house, that we didn't hesitate to use them again. There were difficulties thi... See more

We couldn’t be happier, both Jessica and Amanda provided a friendly, professional service throughout. Their knowledge, support and guidance helped us decide which product was best for us. We would hi... See more

Jamie may has been our mortgage advisor through our whole first time buying process. He has been easy to contact about absolutely everything I could not recommend him enough! Attention to details... See more

It was fine and mostly as expected. Not necessarily just one person who deals with everything, there was still a couple of different people who dealt with my application or who reached out and dealt w... See more

Easy to register and get the process started. Not hounded by repeated sales calls etc. All questions or queries were responded to in a timely manner. Everything done at my own convenience, not pressur... See more

Why are all the initial appointments during work hours. When we used Trussel they offered evening and weekend appointments. Very unsure of this now, will probably look elsewhere to remortgage as the... See more

Better have been really helpful finding us a suitable mortgage and then working with us and the mortgage lender to iron out any issues and the communication has been brilliant. I would like to specifi... See more

Our agents Jamie & Amanda were great! They were very kind, helpful and knowledgeable. They helped us secure a remortgage at the lowest price. We started out signing with one mortgage prov... See more

We first used Better (back when they were Trussle) for our first mortgage and later for life protection insurance, which we also renewed through them. Unfortunately, the service has really gone d... See more

Decided to Remortgage early and Better came up when looking on my Monzo account. From when I put the enquiry in till my mortgage offer was accepted they have been there every step of the way. Helpin... See more

Genuinely one of the best services I've ever used. Jamie and Amanda have been a blessing, we went through Mojo (another mortgage company) and they said they couldn't help us. We lost hope, then... See more

Paulo and Ellie have been very helpful and responsive right from the start! Our AIP was done pretty much the same day and Paulo was knowleegable about which mortgage to apply for to accommodate my wif... See more

I am amazed at how Easy Better.co.uk have made the remortgaging process. I was able to send them all the relevant details within a few seconds thanks to their partnership with Monzo, and I then had an... See more