Boston Textile Co. Reviews 50

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, particularly towels and pillows, for their exceptional quality and softness. Consumers highlight the perfect size and thickness of the towels, emphasizing their absorbency and comfort on the skin. Many reviewers discovered these products at hotels and were so impressed that they purchased them for their own homes. People also appreciate the ordering process, describing it as effortless and easy to navigate. The company is commended for its fast delivery service, with many reviewers noting the speed at which their orders arrived. The overall service experience is considered excellent, with customers expressing satisfaction with the promptness and efficiency of the company.

Based on these reviews

Rated 5 out of 5 stars

My girlfriend and I used the blue tuna towels at a resort in the white mountains NH and we loved them. They’re just the perfect size, thickness and soft and absorbent so when I got home I googled Bost... See more

Company replied

Rated 5 out of 5 stars

These coverlets are the best and the price is right! They take all kinds of abuse and still beam white! Grandbabies, rentals, bachelorette parties? These quilts will keep your bedrooms looking crisp,... See more

Company replied

Rated 5 out of 5 stars

Excellent service and quality!! I gladly recommend this company. They were very kind and professional.I especially thank Alison Goyette for her great help and customer service! She answered my emails... See more

Company replied

Rated 5 out of 5 stars

Outstanding towels and facecloths! The towels are plush, absorbent, and feel comfortable on the skin. These are the best towels I’ve ever utilized. It’s no wonder that the resort at which I have a par... See more

Company replied

Rated 4 out of 5 stars

My only complaint is that my order was back-ordered approximately one (1) month. Trust me, Will order again!

Company replied

Rated 5 out of 5 stars

We purchased the towels and sheets after staying at the Park Terrace Hotel in NYC. The towels were so soft and absorbent. The sheets soft, breathable, and cool. We would have liked to purchase a duvet... See more

Company replied

Rated 5 out of 5 stars

I am really happy with this high quality towels, they are so soft, quick absorbing and even the size is perfect. It really gives me the feeling of 5 star hotel when I use them. I am so glad that they... See more

Company replied

Rated 5 out of 5 stars

I used the bluefin towels at a resort in NH and I liked them so I googled them and found out they were local and the price was good for a set so I bought 2 on one of the bath towels there were a few... See more

Company replied

Rated 5 out of 5 stars

Really like your Black Finn Towel set. First time I was introduced to your product was when my wife and I were on trip to Cape Cod and the hotel we stayed in had your Blue Finn edition and was... See more

Company replied

Rated 5 out of 5 stars

The first time we encountered your "Beyond Down" pillows we were traveling to Maine. We stayed at the Coachman Hotel in Kittery, ME. The pillows they used were the "Beyond Down ". When we checked out... See more

Company replied

Rated 5 out of 5 stars

My wife and I really liked the pillows we had in a hotel we recently stayed in and decided to look up the brand to purchase them which is how we bought them. The internet search and ordering was very... See more

Company replied

Rated 5 out of 5 stars

Best towels I've ever used, discovered at a hotel in Connecticut and took a photo so I could go hunt them down and buy a set or two.

Company replied

Rated 5 out of 5 stars

Great products! Very absorbent, soft, and substantive. The luxury resort at which I have an ownership fraction utilizes these towels, and this was one of the reasons I purchased my fractional ownershi... See more

Company replied

Rated 5 out of 5 stars

Great experience! Ordering online was very user friendly. Our order arrived in a timely manner. We had no problems.

Company replied

Rated 5 out of 5 stars

I’ve liked everything about this company, friendly helpful customer service ,prompt delivery, and wonderful products. I bought the beyond down pillows and comforters and they are wonderful!

Company replied

Rated 5 out of 5 stars

Great quality products. Easy to call and speak to a real, and knowledgeable, person. Easy to order online. Packages were sealed and very durable.

Company replied

Rated 5 out of 5 stars

We received our order in short order and in good condition. We love your blankets for the elderly folks in our facility.

Company replied

Rated 5 out of 5 stars

Working with the team at Boston Textile has been great. Tom, specifically, is very professional, thorough and responsive. The products are great and the overall service experience is excellent. I w... See more

Company replied

Rated 5 out of 5 stars

Everything I have purchased has arrived quickly, and has laundered and held up beautifully! Very Satisfied!

Company replied

Rated 5 out of 5 stars

Great customer service, fast shipping and quality products. Would order from Boston Textile Co again!

Company replied

Rated 5 out of 5 stars

Recently stayed at an INN that had these same towels I knew immediately these are the towels I needed.

Company replied

Rated 5 out of 5 stars

The site is easy to navigate and the order comes in a timely manner

Company replied

Rated 5 out of 5 stars

The quality of your products is excellent and your service is prompt.

Company replied

Rated 5 out of 5 stars

Easy ordering process, all items were received quickly.

Company replied

Rated 5 out of 5 stars

Fast delivery Great quality We had these in a hotel and made sure we bought some

Company replied


Company details

  1. Hotel Supply Store
  2. Hospital Equipment and Supplies Store
  3. Linens Store
  4. Medical Supply Store
  5. Restaurant Supply Store
  6. Wholesaler

Written by the company

Since 1933, Boston Textile Company has been dedicated to providing quality wholesale textile products and exceptional customer service. We supply high-quality textile products to properties including hotels, short-stay rentals, resorts, recreational clubs and properties, healthcare, education, and wellness facilities, and more. Our textile products are sourced from world-renowned mills and manufacturers, ensuring that we provide the best-quality linens, towels, bedding, and uniforms. As a family-owned and operated business for over 90 years, we bring unmatched expertise and vision to serve your unique textile needs with the best-quality products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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Rated 5 out of 5 stars

GREAT towels!!!

Outstanding towels and facecloths! The towels are plush, absorbent, and feel comfortable on the skin. These are the best towels I’ve ever utilized. It’s no wonder that the resort at which I have a partial ownership utilizes them!

17 December 2025
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Reply from Boston Textile Co.

Hi Richard, thank you for your review! It means the world that you are satisfied with our Blackfin Towels. We really appreciate your business!

Rated 5 out of 5 stars

Always expedient with delivery

Always expedient with delivery, nice quality and selection.

12 December 2025
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Reply from Boston Textile Co.

Hi Kimberly, thank you so much for your review. We are so glad you are pleased with our products. We appreciate your business!

Rated 5 out of 5 stars

The Best Towel Set Ever

Really like your Black Finn Towel set. First time I was
introduced to your product was when my wife and I were on trip to Cape Cod and the hotel we stayed in
had your Blue Finn edition and was telling my wife how much I like them. After returning home in Texas I visited bostontextile.com and ordered the Black Finn
Towel set(15 ea.) and replaced our current towel set and that was one great purchase. Delivery was very fast and we are very satisfied and will be using your product for all future needs.

20 September 2025
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Reply from Boston Textile Co.

Hi Robert, we are so glad to hear that you love our Blackfin Towels! Thank you so much for your review, we appreciate your business. Happy Holidays!

Rated 5 out of 5 stars

David is the best!

15 December 2025
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Reply from Boston Textile Co.

Hi Jane, thank you so much for your review! I will be sure to pass your kind words onto David. We appreciate your business. Happy Holidays!

Rated 5 out of 5 stars

Black fin Towel set

We love the softness and absorption of the sets.

8 December 2025
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Reply from Boston Textile Co.

Hi Vicki, thank you so much for your review. We are so glad you are satisfied with our Bluefin Towel Set! We appreciate your business.

Rated 5 out of 5 stars

Great towels

Fast delivery
Great quality
We had these in a hotel and made sure we bought some

9 December 2025
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Reply from Boston Textile Co.

Hi Thomas, thank you for your review! We are so glad you love our Blackfin Towel Collection. We appreciate your business.

Rated 5 out of 5 stars

I’ve liked everything about this…

I’ve liked everything about this company, friendly helpful customer service ,prompt delivery, and wonderful products. I bought the beyond down pillows and comforters and they are wonderful!

26 November 2025
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Reply from Boston Textile Co.

Hi Jenn, Thank you so much for such a kind review! We are thrilled that you love your purchase, and are happy to help anytime. We appreciate your business!

Rated 5 out of 5 stars

Mr Leahy was so helpful and patient…

Mr Leahy was so helpful and patient with me. I truly appreciate his willingness to help me through the process making the entire experience simple and convenient.

12 November 2025
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Reply from Boston Textile Co.

Hi David, Thank you so much for your kind words and review! We are glad you had such a great experience. We hope to work with you again in the future!

Rated 5 out of 5 stars

Loved the ease to purchase

Loved the ease to purchase. And I absolutely love the towels!!

12 November 2025
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Reply from Boston Textile Co.

Hi Carol, Thank you so much for your review. We are so glad you love your Magnificence Towel Collection! We appreciate your business and look forward to helping you in the future!

Rated 4 out of 5 stars

My only complaint is that my order was…

My only complaint is that my order was back-ordered approximately one (1) month.

Trust me, Will order again!

4 November 2025
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Reply from Boston Textile Co.

Hi Robert, Thank you for your feedback. Your order was affected by extended vendor lead times. We appreciate your patience. Thank you again for choosing Boston Textile!

Rated 5 out of 5 stars

We stayed at a hotel in Stowe Vermont…

We stayed at a hotel in Stowe Vermont and I loved the sheets. They were kind enough to share the info and I couldn’t be happier. They feel like butter!

3 November 2025
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Reply from Boston Textile Co.

Hi Kathleen, thank you so much for your review! We are so glad to hear you love our SuiteDream Sheets. Please let us know if we can help with anything else! We appreciate your business.

Rated 5 out of 5 stars

Great quality blankets

We received our order in short order and in good condition. We love your blankets for the elderly folks in our facility.

31 October 2025
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Reply from Boston Textile Co.

Hi Sharon, Thank you so much for your review. We are so glad your facility loves our Polartec Blankets. We appreciate your business!

Rated 5 out of 5 stars

Online shopping is easy and I got free…

Online shopping is easy and I got free shipping.

24 October 2025
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Reply from Boston Textile Co.

Hi Paula, Thank you so much for your review! We are so glad you are pleased with our service & the ease of our website. We appreciate your business.

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, product cost and fast delivery time!!!

20 October 2025
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Reply from Boston Textile Co.

Hi Philip, thank you so much for your review! We are so glad you are happy with our products and service. Looking forward to doing business with you again.

Rated 5 out of 5 stars

Great towels fast service and…

Great towels fast service and communications

20 October 2025
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Reply from Boston Textile Co.

Hi Louise, thank you so much for your review. We are so glad you love our Bluefin Towels! We appreciate your business.

Rated 5 out of 5 stars

Great quality products

Great quality products. Easy to call and speak to a real, and knowledgeable, person. Easy to order online. Packages were sealed and very durable.

30 September 2025
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Reply from Boston Textile Co.

Hi Derrick, Thank you so much for your review. We are glad to hear you are satisfied with your order. We appreciate your business!

Rated 5 out of 5 stars

Shop at Boston Textile!

It was easy to order and price was good

7 October 2025
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Reply from Boston Textile Co.

Hi Arlene, Thank you so much for your kind words! We are so glad you are happy with our products and service.

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