BRICOMART Reviews 26

Overall the newly named Obramat in Spain is Ok but don’t expect to buy on line as their availability is not updated. I ordered a large order only to be told that one item is not available even though it says over 1000 available on the web page. I had to mess around to cancel the order as it was a key item. For some reason they don’t update the website so to get a delivery you have to walk around their warehouse picking out items and getting them put on your order and I’m disabled hence the reason I get stuff delivered.

I bought for many thousands of euros concrete blocks. As the total amount was more than my debit card would allow me to spend on a single day, I received instructions for a bank transfer. Which I did the same day.
Sofar, everything ok. These blocks come on pallets for which you have to pay a deposit of €10 per pallet. When I brought them back the pallets were unloaded by a friendly guy who wrote date and time and the number of pallets I had returned.
Sofar everything ok... I went to the office to finalize the return of the pallets. I needed to supply proof that I was the owner of my bank account. I just had to sign in to my bank app and request such a form, which states my name and my bank account number. I am from Holland and my bank does not offer such a document. More important: why do I have to prove that I am the owner of the bank account which was used to pay thousands of euros. I had already returned the pallets, so what was the 'risk' or what was the possible fraud here ? It's now 3 weeks ago and they have still not transferred the deposit (€100) on my bank account.

I bought a water pump from bricomat,not working so returned it,I needed a replacement urgent as had family staying on holiday,was told no replacement as has to go back to factory,and need to pay for new one,staff not very polite,I bought new one elsewhere and no problem,lesson learnt,and out of pocket .never again

I bought 30 sq mtrs of tiles and paid for them when I went to collect they had sold 10 sq mtrs to someone else and 2 weeks later still do not have them