This company is a fraud
This company is a fraud. Don't waste your money on it. They don't really have any houses.
They just want your money, and you'll never get it back.

Reply from CASAMUNDO
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72 rue de Lessard, 76100, Rouen, France
Replied to 81% of negative reviews
Typically replies within 1 week
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This company is a fraud. Don't waste your money on it. They don't really have any houses.
They just want your money, and you'll never get it back.

Reply from CASAMUNDO
Easy searching and booking with different accommodations that I did not found on other booking platforms like Booking or AirBnB.
We had a terrible stay in a place in Spain... the revues for our property were all good on average & so we booked for 3 nights, The place was worse than disgusting so we left after the first night & left a one star revue on Casamundo.. they have removed all of the one star revues & also 2 star just to attract bookings... Revues should be honest & untouchable... they are not like booking.com etc..

Reply from CASAMUNDO
I have booked an apartment in torremolinas for august and paid a deposit. I cannot see when the balance is due or how i can pay installments. I have emailed customer service 3 times and had no response, can anyone help please

Reply from CASAMUNDO
With so many terrific options out there, there is no reason to use this rental company. First, you need to know, unlike other popular services, they will NOT be responsible for the conditions of your stay. They farm you out to third party rental companies and if anything goes wrong (plenty did) they make a weak attempt to compensate you through the other party and when that doesn't work they throw up their hands and say sorry, not our problem, you signed our T&A and you agreed to deal with someone else. (for the first time, read that T&A carefully if you DO have to work with them). Thankfully, you have other options!!! Never again, for us.

Reply from CASAMUNDO
The reservation and arrival were very smooth, a nice person received us. No issue, excellent, neat appartment top of the line of all appliances. Just a perfect experience.
Je vous mets une etoile mais vous n'en méritez même pas, c'est juste que je suis obligé sinon je ne pourrai effectuer de commentaires.
Voici donc la suite et le mail recu ce matin de vos collègues belita, ces arnaqueurs de première catégorie
Je vous annonce avoir porté plainte contre Casamundo puisqu'à la base c'est vous qui m'avez redirigé vers votre prestation à la noix.
Très important pour vous les internautes qui me lisez, ne reserver surtout pas sur ce site.
En plus comme ils sont incompétents, il m'envoie un mail où il me disent de contrôler mes indésirables parce que souvent leurs mails y attérissent ce que je me tue à leur expliquer depuis 2 semaines maintenant concernant ma première réservation
We just send you a separte E-Mail with important information about your booking regarding your booking of your vacation.
Should you just have this e-mail in your E-Mail box, please check your Spam/Jung-Email-Box. Sometimes it happens that the email not are displayed on the normal Inbox.
Thank you.
Kind Regards,
Ihr BELITA-Team
BELITA GmbH
Wolfackerstrasse 39
4658 Däniken
18 juil. 2020 09:48, customerservicebelita-ferienhaus.de a écrit :
Dear Mr Sourang
Please find attached the cancellation invoice.
As you have not made the payment for 532449-1042947 nor paid the cancellation fee we now as already announced cancelled also this booking in accordance with the terms and conditions accepted by you at the time of booking.
This mean no accommodation will be available for you!
We would like to point out that all communication regarding this cancellation must be made exclusively in writing (email) and that NO information can be given by telephone.
Kind regards
BELITA-Team
BELITA GmbH
Wolfackerstrasse 39
4658 Däniken
Je vous mets une etoile mais vous n'en méritez même pas, c'est juste que je suis obligé sinon je ne pourrai effectuer de commentaires.
Voici donc la suite et le mail recu ce matin de vos collègues belita, ces arnaqueurs de première catégorie
Je vous annonce avoir porté plainte contre Casamundo puisqu'à la base c'est vous qui m'avez redirigé vers votre prestation à la noix.
Très important pour vous les internautes qui me lisez, ne reserver surtout pas sur ce site.
En plus comme ils sont incompétents, il m'envoie un mail où il me disent de contrôler mes indésirables parce que souvent leurs mails y attérissent ce que je me tue à leur expliquer depuis 2 semaines maintenant concernant ma première réservation
We just send you a separte E-Mail with important information about your booking regarding your booking of your vacation.
Should you just have this e-mail in your E-Mail box, please check your Spam/Jung-Email-Box. Sometimes it happens that the email not are displayed on the normal Inbox.
Thank you.
Kind Regards,
Ihr BELITA-Team
BELITA GmbH
Wolfackerstrasse 39
4658 Däniken
18 juil. 2020 09:48, customerservicebelita-ferienhaus.de a écrit :
Dear Mr Sourang
Please find attached the cancellation invoice.
As you have not made the payment for 532449-1042947 nor paid the cancellation fee we now as already announced cancelled also this booking in accordance with the terms and conditions accepted by you at the time of booking.
This mean no accommodation will be available for you!
We would like to point out that all communication regarding this cancellation must be made exclusively in writing (email) and that NO information can be given by telephone.
Kind regards
BELITA-Team
BELITA GmbH
Wolfackerstrasse 39
4658 Däniken
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