CashFaster Australia Reviews 1,438

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the straightforward application process and the clean layout of the platform. Many consumers found the service easy to understand, with clear communication and transparency throughout the process. People also highlight the speed of the service, with some noting quick processing times and fast turnaround compared to other lenders. The application is considered quick and easy to complete. However, some reviewers report that the dashboard can be slow and glitchy, particularly when viewing account details. While some customers praise the responsiveness of the customer service team and their helpful resolutions, others express frustration with slow response times and generic answers. A few reviewers have also reported delays in the loan approval process and funding, with some waiting longer than expected for a resolution.

Based on these reviews

Rated 4 out of 5 stars

Straight forward application. Great communication between lender and myself. Pretty quick turnaround with application and funds being transferred. I had a tiny glitch with sending bank statement, but... See more

Rated 4 out of 5 stars

Cashfaster was able to approve fast but had some technical issues with verifying my card Its was rectified quick to access my funds. Cashfasterkept me updated all the way.Thanks

Rated 4 out of 5 stars

They were fairly quick with processing my first loan and the second time was even quicker and easier to complete. There customer service was amazing helping me without making me feel silly for not k... See more

Rated 5 out of 5 stars

Easy and straightforward Really smooth experience with CashFaster. The application was quick, easy to understand, and didn’t mess me around. Everything was laid out clearly, and the process moved al... See more

Rated 5 out of 5 stars

I was after a small loan up to $ 5000 but most of the lenders turn me down my credit score is low but I have never been bankrupt , never been defaulted all ways paid of loans I had But cash faster... See more

Rated 3 out of 5 stars

First application for $300 was approved within 24 hours and money deposited instantly. I paid out the loan then thought I'd apply again it's been almost 2 weeks and no response from customer service.... See more

Rated 5 out of 5 stars

I’ve had a really good experience with CashFaster. The whole process was easy to follow and they were quick to get everything approved and sorted. Communication was clear, professional and no muc... See more

Rated 5 out of 5 stars

No messing around application took les then 10min of my time. Application is straight forward got a response on my loan process straight away. Will definitely be coming back.

Company replied

Rated 5 out of 5 stars

A very clean layout on their platform and the overall application was clean and fast. Also VERY RESPONSIVE (along with a chat bubble for any needed LIVE support from Cash Faster). Fantastic service.

Rated 5 out of 5 stars

Cashfaster were so easy to chat with and made my application fuss free. Once my loan was done I got a personalised message to confirm. I will definitely recommend this company for anyone to use.

Rated 5 out of 5 stars

The experience was so nice kept you updated with whats happening with loan. Applying for a loan and the steps to get the ok was easy. Money was in bank 10 minutes after signing

Rated 5 out of 5 stars

Fast response great service. Understand each individual case. I have a poor credit rating, however sometimes an unexpected cost come up and I have no other means. Thanks for understanding my situation... See more

Rated 1 out of 5 stars

Waiting for a long time for this loan to be approved. The dashboard just shows the message Please approve or decline the approved credit limit amount, and there's nothing to actually click on. I also... See more

Rated 5 out of 5 stars

Staff were very helpful & explained terms of loan I was unsure on very simply so I understood ty. Prompt replies on my queries were also way above standard reply times. Hope to be successful in my... See more

Rated 4 out of 5 stars

The process is simply and easy, though after applying getting around and viewing own account details and dashboard it’s slow and glitch, needs work. However every time I have reached out to customer s... See more

Rated 5 out of 5 stars

The application was easy , it didn't take time at all was just over a minute which rare. I also read a review on Google and lots of people love it so I think they going to be my going to whenever I ne... See more

Rated 4 out of 5 stars

Quick and easy application process. Be better if it provided an instant decision rather having to wait for review, as time is of the essence for me right now.

Rated 1 out of 5 stars

Slowest loan process I've ever come across. Was almost convinced it was a fraudulent company until the cash finally came through days after being approved. Do not recommend if your in need of the fund... See more

Rated 1 out of 5 stars

This lending business is completely misleading and continues to operate with a lending license. Time ASIC do something about their operation as they lack any response about your application and the am... See more

Company replied

Rated 1 out of 5 stars

No replies take too long can't tell you what repayments are . Waste of time back yard company Who gets their wage put into credit card these idiots think this is America most loan company just want... See more

Rated 1 out of 5 stars

The slow application process not Faster like their name suggests.Should be Cash Slower. Then week 1 comes to take the money and they take from the wrong account. I notify them of this no answer. Week... See more

Rated 1 out of 5 stars

Their customer service is incredibly disappointing, generic and unresponsive. I understand that they are likely swamped however they say 2-4 hours for outcomes however it needs to move to a di... See more

Company replied

Rated 1 out of 5 stars

Staff were rude and ignored me, they sent the same email over and over again ignoring me when I told them several times that the portal didn’t allow me to action their request. When I finally told th... See more

Company replied

Rated 1 out of 5 stars

Was approved and then the fun began. For 5 days I tried to get a response from support, both within the app and via email as to why my debit card wasn’t being verified, No one answered with a response... See more

Rated 1 out of 5 stars

I want to report this joke of a company to scam watch.They have sending emails everyday since last November telling me to finalise my application so I can recieve funds. But they won't fix the problem... See more

Rated 1 out of 5 stars

I’ve had 2 previous loans which were fantastic. However with my most recent I tried contact support over 5 times over 2 weeks to change the amount and then requiring them to cancel because the website... See more

Rated 1 out of 5 stars

The process seems easy but I have had to provide my ID five or six times,.however it still doesn't proceed to the contract signing stage which is the last stage for for the funds to be disbursed. The... See more

Rated 1 out of 5 stars

I signed my contract at 9:30am on a tuesday. i did not receive my funds till 7pm on friday. every time i tried to speak to someone about the issue i was given a generic message saying your funds wi... See more

Rated 1 out of 5 stars

Had 3 previous loans paid back dramas and all paid back early. Put in for another loan on the 22nd of September and as of now the 2nd of November still saying pending. Have sent countless emails and e... See more

Rated 1 out of 5 stars

Waiting two weeks for a response on manually checking id points. Login tells me to verify, go to verify again tells me i cannot as i have done so too many times. Email the team who tells me awaiting... See more

Rated 2 out of 5 stars

Should be cash slower. Both loans taken multiple days to fund as they manually do every step. And when they want other information they don’t message or text so you only find out by refreshing the bas... See more

Rated 1 out of 5 stars

Piss poor company piss poor customer service if they bother to respond at all. Constant fraudlent applications (alerted by email) when you follow up with them no one responds or investigates. Do yours... See more

Rated 1 out of 5 stars

So dissapointed I have waited 5 days for small loan of $300.00 provided everything they asked for has multiple emails to say it being processed then rejected with no reason pretty disgusting service t... See more

Rated 1 out of 5 stars

I would give 0 stars if i could. Verified my card, its verified, then its not. Been waiting all day for my contract, still waiting. The chat support says they answer immediatly. Untrue. Ive sent 5 to... See more

Company replied

Rated 1 out of 5 stars

Guys I recommend you do not use this service. They say 60 minutes approval. This is a lie and totally misleading as I have now been waiting six days and all they do is write backwards and forwards ex... See more

Rated 1 out of 5 stars

This company is a worst company all . Please do not make any deal with them they are charge you multiple times even if u pay them . communication is so bad hope hope for the reply . agents are so unpr... See more

Rated 1 out of 5 stars

The worst 5 days later after approval and then being told I can sign a contract they started procedure all over again Can only contact via email no phone And when they do respond generic answer... See more

Rated 1 out of 5 stars

Website seems dodgy with a number of issues (eg. chat service is useless). Unsubscribe or they will send spam sms with links to simply apply but fail with basic communication.

Rated 1 out of 5 stars

1st loan went well, now applying for 2nd and now hitting road blocks and the support/customer service is absolutely terrible and slow. Now that they have brought in this cloudflare access thing, login... See more

Company replied

Rated 1 out of 5 stars

Dont recommend got approved for $500 had to wait 3 weeks for them to process it then changed it to $400 and left the repayments for a $500 loan. I signed the contract waiting for it to disburse the fu... See more

Rated 1 out of 5 stars

It's been 3 weeks since I applied for my second loan with cashfaster. First application was fast smooth and easy so I thought i would apply again. Customer service Is useless and never respond. Don't... See more

Rated 1 out of 5 stars

Terrible, Waiting 3 days now with all documents uploaded!!! NEVER again, Their live chat is another terrible point!!! They never replying!!! NO THANKS

Rated 1 out of 5 stars

I have now been waiting a month for an outcome regarding my application. On multiple occasions, I have been informed via chat that a decision would be provided by the end of the day; however, no outco... See more

Rated 1 out of 5 stars

I applied a loan with this company last week before the Christmas period. I totally understand they have been processing so many applications but to the point that it was already a week and still they... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Loan Agency

About CashFaster Australia

Written by the company

At CashFaster, we believe everyone deserves clear, fair, and transparent financial support — no jargon, no hidden costs, and no false promises.

We’re an Australian-owned lender helping people bridge short-term cash gaps with small loans between $300 and $2,000. Whether it’s for an unexpected bill or a temporary cashflow hiccup, our goal is to make the process simple, secure, and responsible.

We know not every application can be approved and that’s because we take responsible lending seriously.

Every application is individually reviewed to ensure it’s affordable for you and meets our lending criteria. That means some customers will be declined, and while we understand this can be disappointing, it’s an important part of keeping lending fair, ethical, and safe for everyone.

We’re committed to honest communication and fair decisions, and we welcome feedback from every customer - even the tough ones.

It helps us improve, stay accountable, and continue building trust.

Our Promise To You

Written by the company

Fair. Transparent. Here to help.
At CashFaster, we believe every customer deserves honesty, clarity, and respect. We assess every application individually and lend responsibly, so you’ll always know where you stand. Our promise is simple: no hidden costs, no false promises, and real people ready to listen and help.

Contact info

Promotion box for CashFaster Australia

See your CashFaster options in minutes

Quick, clear, and responsible — that’s how we lend.

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 14% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Waiting for a long time for this loan…

Waiting for a long time for this loan to be approved. The dashboard just shows the message Please approve or decline the approved credit limit amount, and there's nothing to actually click on. I also keep getting emails stating that I need to upload documents (this has already been done). Online chat is no help at all.

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Quick and easy

Straight forward application. Great communication between lender and myself. Pretty quick turnaround with application and funds being transferred. I had a tiny glitch with sending bank statement, but that had nothing to do with Cash faster.
Will recommend to friends for sure

3 February 2026
Rated 1 out of 5 stars

Everything seemed fine until I…

Everything seemed fine until I requested a withdrawal. That’s when endless fees, upgrades, and delays started. My funds were locked until 𝘼𝙭𝙞𝙤𝙢𝘼𝙨𝙨𝙚𝙩𝙄𝙣𝙩𝙚𝙡𝙡𝙞𝙜𝙚𝙣𝙘𝙚 (online at their website) stepped in and recovered the full amount.

If withdrawals become complicated, consider it a serious warning while I highly recommend anyone in a similar situation reach out for help.

11 December 2025
Unprompted review
CashFaster Australia logo

Reply from CashFaster Australia

Hi Mary, thanks for your review.

We are concerned by this as it does not appear to relate to CashFaster or our services. CashFaster does not offer investments, withdrawals, upgrades, or locked funds. We provide regulated consumer loans, and funds are paid directly to customers following approval and contract signing.

We have no association with AxiomAssetIntelligence, and we are unable to locate any application or interaction matching the experience described.

If this review was intended for another business, we encourage you to contact Trustpilot to have it updated or removed. If you believe you have interacted with CashFaster, please email [email protected] so we can look into this.
Anna, CashFaster

Rated 5 out of 5 stars

Seamless process!

The process was so comfortable from start to finish. Not an ounce of doubt the best in their field. Not to mention the turnaround was so quick.
Thank you!

5 February 2026

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