The order was my first with cheapsmokes and rather late in the day. However delivery was made as stated the next day. In addition the price quoted was lower than other similar companies So a... See more
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About Cheapasmokes
Written by the company
Cheapasmokes, a small family business trading on the high street and online. Retailers of tobacco products including cigarettes, cigars, hand rolling tobacco, pipe tobacco and all smoking accessories.
We stock an extensive range and aim to be the lowest price across our product range. We also aim to offer the best customer service possible, with email and phone support available.
Next day working delivery is available*.
Telephone Sales 8am to 4pm Mon/Thu and 12pm Friday.Highest quality customer service.
*Order must be completed before 3pm Mon-Thu and 12pm on Fri. VISIT OUR SHOP SHOP CIGARETTES SHOP TOBACCO SHOP CIGARSAll our products are UK duty paid and compliant with UK Track & Trace legislation.
Contact info
Geddes Street, BB25LQ, Blackburn, United Kingdom
- 01254202234
- [email protected]
- cheapasmokes.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent company and customer care but …
Excellent company and customer carebut often let down by Royal mail delivery service
Love the quick deliveries
Love the quick deliveries, and the new flat cardboard packs which go through the letter box - so no waiting in for the delivery. Great quality tobacco, great service. Thanks.
Highly recommended
I highly recommend this Company for its excellent service.
Orders are always dispatched immediately and have never failed to reach me on the next working day.
Excellent service
Excellent service. The website was easy to navigate, ordering was simple and the product arrived on time, undamaged.
Do not recommend!
Update per their Google reply...........
I understand you get things "whole sale" or from "the manufacturer/supplier" but......
You physically handle all of the tobacco to weigh it, bag it in a zipper bag, than place it in another pouch to post it!
You would see/notice that the tobacco is DRY, or just "little bits" whilest the packing process! After the first issue in the order, I rang and you said "itv was the end of that batch, I'll open a new one and post it today for next day delivery"
I got it, and it was absolutely perfect!
As "an owner," If you notice a flaw in your
product, contact the supplier/distributor, and get it replaced! They'd always going to be "bad batches!"
It's that judgment call from you specifically is why I will no longer order or recommend cheap smoke again!
I'd prefer to pay the extra £4 for the exact same thing and actually get the FRESH tobacco that's advertised!
If its "not fresh" when you package it, I wouldn't sell it to the customer!
From a successful restaurateur; quality, presentation and customer service is a must! Which your company fails on and is extremely disappointing!
I've ordered from this company every month and is lways the same thing. Pretty fast delivery and USED TO BE very good/fresh tobacco!
Last month, I received my Georgia blend, and it was "shake" (all dried up pieces)
(VERY dry!)
I rang and they sent me another order.
This month, the exact same issue, but I'd say maybe half at most is semi moist/fresh, and the rest is just "the bottom of the jar" kinda tobacco!
I work 12hr shifts until Christmas and don't have the time to deal with serving neck, calling and waiting on new "fresh" tobacco! (Again)
Very disappointed in the lack of consistency!
I found others that do the same product that's the same price range and will try them out the next go around!

Reply from Cheapasmokes
very quick and efficient service
Wide range at reasonable prices.
The company offers a wide range of tobacco products at very reasonable prices.Delivery is prompt and secure because they use Royal Mail as opposed to some other cheaper services.
Great customer service
Had to buy white tipped cigs for a stage production - ordered the wrong ones and had to sort it out/do some research. Lee at Cheapasmokes was really responsive and helpful. Very impressed with the customer service.
Probably the best website for tobacco…
Probably the best website for tobacco delivered. Best prices and quick delivery.
Quick service and good packaging
Easy to order and delivered when they…
Easy to order and delivered when they said they would.
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