Connect Premier Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Mortgage Broker

Written by the company

Welcome to Connect Premier. We’re a mortgage and protection brokerage, but our work goes beyond arranging finance. Every day, we help individuals, families and business owners make long-term decisions around property and financial protection decisions that need clarity, structure and responsibility. Outside of client work, we actively support local sport and community initiatives across Surrey, Hampshire and Berkshire. We back people and projects that reflect the same principles we believe matter in life and business: discipline, ambition, and long-term commitment. Cromwell Financial Services Limited T/A Connect Premier is an Appointed Representative of Connect IFA Limited 441505 which is Authorised and Regulated by the Financial Conduct Authority and is entered on the Financial Services Register (https://register.fca.org.uk/s/) under reference 1040590.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
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Rated 5 out of 5 stars

Bradley was very helpful during the…

Bradley was very helpful during the early stage of the mortgage process till the end. He was always on the phone or in writing and he was reassuring through regular updates. You don't have time to ask about what was coming next. He really knows his job. Very professionel. Thx

David & Rosalie

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Bradley was our mortgage advisor for…

Bradley was our mortgage advisor for…
Bradley was our mortgage advisor for purchase of our buy to let property and we found him very professional, knowledgeable and trustworthy.
From the beginning of the process to the final day of completion, Bradley was able to offer advice and support us through the whole process. This was our first time with this type of purchase and Bradley made the process seamless and stress free.
Bradley answered all of our questions promptly and gave us clear formative advice, communicating with us at each point of the process.
Bradley was very flexible during the whole process he took into account my shift patterns when we were organising our appointment or communicating which is a big plus for a NHS shift worker.
We would thoroughly recommend him and look forward to working with him again in the future.

9 January 2026
Unprompted review
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Reply from Connect Premier

Thanks very much for your review, I look forward to working with you again in the future.

Rated 5 out of 5 stars

Bradley was very helpful in the…

Bradley was very helpful in the remortgaging process. Was clear on information and set out a range of options for us.

31 January 2026
Unprompted review
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Reply from Connect Premier

Thanks for taking the time to leave a review, much appreciated!

Rated 5 out of 5 stars

Joe was very patient and able to answer…

Joe was very patient and able to answer questions throughout the process
Also very quick to respond to any emails

4 February 2026
Unprompted review
Connect Premier logo

Reply from Connect Premier

Thank you for the review, I look forward to working with you again next time.

Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful! How went above and beyond to make sure I got the ideal cover that I needed! Would recommend to anybody!

26 January 2026
Unprompted review
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Reply from Connect Premier

Thanks for the kind review!

Rated 5 out of 5 stars

Bradley/Wasif provided excellent support with a difficult lender

So we had a very difficult situation due to my tax residency and use of funds but Connect found a lender that could help. Now the lender was difficult at times and not particularly good, but Connect were always there to help and I really felt like they were always in my corner fighting for us when issues came up.

Most lenders in the UK are awkward and difficult so a brokers job is more difficult than ever (as an ex broker myself) and Bradley from Connect certainly was always there and well supported by his colleagues (especially Wasif).

2 January 2026
Unprompted review
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Reply from Connect Premier

It was great working with you, thank you for the review!

Rated 5 out of 5 stars

Dealing with Brad is always very…

Dealing with Brad is always very straightforward. Honest and helpful advice.
Always calls and emails when he says he will. Great service all round

2 January 2026
Unprompted review
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Reply from Connect Premier

Thanks for the review Jackie!

Rated 5 out of 5 stars

As a 1st time buyer I had no idea what…

As a 1st time buyer I had no idea what path to go down, we got introduced to Bradley who helped us get to where we needed to be which we are very grateful for! Thank you for all your help and time Bradley it’s very much appreciated

29 April 2025
Unprompted review
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Reply from Connect Premier

You are welcome Nicola, it was great working with you.

Rated 5 out of 5 stars

Excellent from start to finish

From start to finish, Bradley was exceptional.

He took the time to really understand our needs and explained all of our options clearly and patiently, making what could have been a stressful process feel straightforward and well-managed. He was proactive throughout, providing thoughtful analysis and keeping us one step ahead at every stage. Thanks to his professionalism, responsiveness, and attention to detail, our recent house move was a success.

We wouldn’t hesitate to recommend Bradley to anyone looking for a mortgage adviser they can genuinely trust.

9 January 2026
Unprompted review
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Reply from Connect Premier

Thanks very much for the review!

Rated 5 out of 5 stars

Excellent support

I received excellent support from Bradley throughout the re-mortgage process, and even though it took a while (outside his control), he provided regular updates and followed up to ensure everything was done smoothly and completed as scheduled.

14 January 2026
Unprompted review
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Reply from Connect Premier

Thank you for the review, it is very much appreciated!

Rated 5 out of 5 stars

Amazing service

Bradley made it so easy re
Mortgaging. Always contactable and took the stress completely away from me. Fully recommend to anyone in any situation.

5 January 2026
Unprompted review
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Reply from Connect Premier

Thanks very much Chris

Rated 5 out of 5 stars

What can I say other than an Fantastic.

What can I say other than an Fantastic.

After being let down badly by our go to mortgage guy we approached Bradley as a last resort as were very very limited time wise to secure our forever home. We was was told by our previous mortgage advisor that there wasn't any products out there for us and basically that was it. It took 6 weeks for him to come to this conclusion.

I approached Bradley on a Friday evening, I think out of hours, he replied instantly and managed a mortgage in Principle that very evening! He then secured us a mortgage offer with our now lender within a week!

The guy is an absolute legend, a job to them but real life/dreams for us and myself and family most certainly wouldn't be sat in our dream home as I write this had I not have called Bradley that Friday evening.

Nothing was too much trouble, dealt with issues raised by solicitors and was always at the end of the phone if we needed anything or questions answered.

Thanks again Bradley, for all the efforts you gave getting us into our dream home.

Very Highly Recommended 👌

19 December 2025
Unprompted review
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Reply from Connect Premier

Thanks very much for the brilliant review. So glad we were able to help get this over the line for you.

Rated 5 out of 5 stars

Great Mortgage Advisor

Joe was our mortgage advisor as first time buyers and he was incredibly helpful throughout the whole process, with regular communication and offering advice.
He was able to answer all our questions, kept us updated with how interest rates were changing and made sure we got the best product available.
Friendly down-to-earth guy, good knowledge and reliable.
Would definitely recommend.

26 January 2026
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Reply from Connect Premier

Thanks very much for the great review, it was a pleasure working with you! Joe

Rated 5 out of 5 stars

Excellent mortgage advise

I had an excellent experience with my mortgage advisor, Joe. He was incredibly knowledgeable, patient, and always took the time to explain everything clearly.
He made the whole mortgage process feel straightforward and stress-free, kept me informed at every step, and worked hard to find the best option for me.
I genuinely couldn’t have asked for better support and would highly recommend him to anyone looking for a mortgage advisor.

12 December 2025
Unprompted review
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Reply from Connect Premier

Thanks for your review, Helen. It was great to work with you and I look forward to working with you again in the future!

Rated 5 out of 5 stars

Fantastic - going above and beyond! 5*

From start to finish, Joe has been absolutely fantastic. He is knowledgeable, supportive, and flexible, and went above and beyond to find us the best deal. He supported us throughout the entire process (including navigating any difficulties), making everything feel straightforward and stress-free.
We would thoroughly recommend him and look forward to working with him again in the future

23 January 2026
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Reply from Connect Premier

Thanks very much for your kind words. It was great to work alongside you both. Best wishes for your new home!

Rated 5 out of 5 stars

Highly recommend Joe!

Joe helped me out on two instances finding and securing the best deal for my next mortgage fixed term. Pleasant and smooth experience on both occasions, highly recommend!

20 January 2026
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Reply from Connect Premier

Thanks very much for your review and I look forward to helping you again next time. Joe - Connect Premier.

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