Covers&all Reviews 1,237

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality of the products, noting that they are well-made and often better than store-bought alternatives. The ability to order custom-made items to specific measurements is a significant advantage, with the company often double-checking measurements to ensure a perfect fit. Consumers also appreciate the wide selection of designs available. The delivery service and the ordering process are generally viewed positively. People mention that orders are often made and delivered earlier than expected, and the communication throughout the process is acceptable. The company's responsiveness in chasing orders and providing updates is also appreciated. The product and the service are brilliant.

Based on these reviews

Rated 4 out of 5 stars

The protective leaf net is well made and came nicely packaged with its own bag. The plastic tube weights are generally effective but one of them split when it was being moved. The tubes weren't overly... See more

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Rated 4 out of 5 stars

Large choice of designs, able to fit to specific measurements, company rechecks suitability of measurements, totem fits and rip stock material appears solidly waterproof. Note that the item is made... See more

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Rated 4 out of 5 stars

Ordered made to measure gazebo blinds. Found the site easy to navigate and use. Fabric colours are not well represented on the site so getting samples is best if you want to match a colour. Pricing... See more

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Rated 4 out of 5 stars

The experience overall was good although when I received the 'mock up' I clicked on the PDF icons and couldn't see the 'mock up, so it didn't work. I also received confusing emails from the support te... See more

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Rated 5 out of 5 stars

A bit sceptical after looking around and getting quoted extraordinary amounts of money to get seat covers made, how was this so cheap and would it be of quality? After checking out legitimacy an... See more

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Rated 5 out of 5 stars

My garden seat isn’t a standard size. However Cover & All came back straight away to check my measurements & required more photos. Next day measurements & photos accepted. Two weeks later parcel arri... See more

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Rated 5 out of 5 stars

Bespoke covers for outdoor furniture fit perfectly. It took several exchanges to get the measurements and shape just right. The drawings they send are really helpful. I praise the company for going... See more

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Rated 5 out of 5 stars

They gave amazing attention to detail. I began to think they were overthinking everything but honestly the results are just fantastic and they have made a wonderful, completely on the money, great lo... See more

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Rated 5 out of 5 stars

The custom size clear tarps we ordered look very good quality and were a very reasonable price with a good discount. I’ve only just hung them on our pergola so can’t comment on how long they will last... See more

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Rated 5 out of 5 stars

I wanted to cover the sides of my patio and, despite some of the negative reviews I’d seen, I decided to give this company a try. I ordered a 5m x 2.2m and a 3.5m x 2.4m transparent screen with re... See more

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Rated 5 out of 5 stars

My 3rd purchase from Coversandall. Certainly worth a 5* review. The website is easy to navigate as is ordering. I’ve ordered made to measure covers for various garden furniture, they’re fantastic qual... See more

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Rated 5 out of 5 stars

Had a bespoke outside bar cover made that was quite tricky - but the designers followed all guidelines provided and it fits like a glove - very pleased. Have always used Covers and All and haven't bee... See more

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Rated 1 out of 5 stars

Order never arrived, company don’t care. One minute they’re replacing them next they’re sending pictures of supposed delivery. I just needed cushions and covers not a headache. Now hundreds of pou... See more

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Rated 5 out of 5 stars

I ordered a custom made cover for my UK pool table and it fits perfectly and is of decent quality that my cat won’t be able to put its claws through like the previous cheap cover that came with the ta... See more

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Rated 5 out of 5 stars

Overall a great product and really happy. We found customer service a little tricky on the chat but our issue got resolved in the end. We did also have a few foot marks appear on the tarpaulin th... See more

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Rated 1 out of 5 stars

Bought top end table cover - waterproofing of seams failed within a few months of use. Table and chairs underneath went completely mouldy. Covers & All offered no compensation for damage caused. False... See more

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Rated 4 out of 5 stars

I would have given 5 stars. I dropped one star due to the back and forth in getting the measurement correct. The main problem - mixing up metric and imperial i.e. centimetres and inches, which ma... See more

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Rated 5 out of 5 stars

The quality of these covers is amazing and they fit brilliantly. Will be buying another one for our corner unit to replace the one we bought elsewhere as Coversandall are easier to get on than the one... See more

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Rated 1 out of 5 stars

If I could give negative review I would. Absolutely applauding. Uk website but product shipped from India. Ordered and expecting delivery at start of May. No mid June and it’s still not arrived. Mu... See more

Rated 1 out of 5 stars

Shambles! They provided my garden sail way too small - missing good 15cm and now debating maths asking to video measuring the sail and my posts distances, offering discount for next purchase, pro... See more

Rated 3 out of 5 stars

The products are good but there are some improvements that could easily be made. Firstly the prices shown are misleading... the headline prices do not include VAT or clearly say they are excluding VA... See more

Company replied

Rated 1 out of 5 stars

Spent all weekend preparing car for the winter and woke this morning to find the front of car uncovered and the cover had blown off inside out and soaking wet.the cover is okay but concider the strapp... See more

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Rated 1 out of 5 stars

Terrible!! AVOID!!!! Ordered a trailer cover with the best option for me: ‘grommets and cord’ to have delivered a cover with corner cords only sewn in and no grommet eyes near corners, making it... See more

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Rated 1 out of 5 stars

Ordered a custom parasol cover. After a long email exchange regarding the dimensions, the company had charged my credit card but cancelled the order and gave me a store credit When i reordered, the... See more

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Rated 1 out of 5 stars

Cover arrived and the first time it was used in light rain it leaked. Customer services are the worst I have ever experienced. They say that they will have someone phone back in 3 to 6 hours and after... See more

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Rated 1 out of 5 stars

I ordered a sail for the garden mid April costing £406. At the point of purchase, because of the item's value shipping was free. I received a phone call from Coversandall in the first week of May advi... See more

Rated 1 out of 5 stars

Avoid this company. Their website is misleading with a .co.uk website gives you the impression they are based in the UK but not. Paid almost £250 including their extra insurance to cover changes... See more

Rated 1 out of 5 stars

Avoid this company. Poor quality service, there was a lot of hassle to get the item as design team kept asking for measurements which had already been provided multiple times, and when the cover final... See more

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Rated 5 out of 5 stars

Great quality cover. Bought for an expensive sofa to protect from pets scratching furniture. Fits well, we asked for a looser fit for ease of taking on/off. Plenty of excess material to tuck under.

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Rated 5 out of 5 stars

The design process was very professionally undertaken, with the team checking on the BBQ measurements a couple of times just to get things perfect. As so it was! The cover fits an odd shaped 6-burner... See more

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Rated 1 out of 5 stars

I ordered covers for my outside furniture. Back and seat cushions. They arrived with the zip on the back cushions in the wrong place and only a thin strip of Airmesh on the seat covers so that, when... See more

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Rated 5 out of 5 stars

Covers&All made a custom designed cover for me. I was impressed with the care and diligence that they took to get the custom design measurements correct. There were perhaps half a dozen emails back... See more

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Rated 5 out of 5 stars

Have used Coversandall a few times now and am really impressed. As a starting point, the fact that you can go for made to measure as opposed to factory created is great. The suggested options included... See more

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Rated 5 out of 5 stars

Great service, followed their instructions with measurements and it came out perfect. Customer service was great as despite thinking I double checked everything, i screwed up. 5 mins on the phone and... See more

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Rated 2 out of 5 stars

Bought a cover for my Aston Martin but, despite the product being described as soft, the lining feels so course that’s it would almost certainly scratch the paintwork so the cover has never been used,... See more

Rated 5 out of 5 stars

The fountain cover is both a great fit and made of robust material which is ideal for my quite windy spot. The only downside was the delivery. It was not on the expected day and we did not receive a... See more

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Rated 3 out of 5 stars

Nothing wrong with the product or the design. Only issue was delivery, was supposed to be delivered to my home on a specified date. I didn’t receive confirmation of dispatch, was only on the day of ex... See more

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Rated 1 out of 5 stars

The company is in fact a US company that uses manufacturers in Asia not a UK company. Once the order was placed I was bombarded wit spam and numerous demands for payment despite it being paid in full... See more

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Rated 5 out of 5 stars

Design stage was easy, fine tuning modifications done very quickly. Really impressed with the fit of the covers and the quality of the fabric used to make them. We’ve had a storm here with 55 mph wind... See more

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Rated 1 out of 5 stars

Cover arrived. They had added 30cm margins all round so cover didn’t fit snug it was loose and baggy. Draw strings are useless barely drawn in at all. It had blown off the table with the hour so I ref... See more

Company replied


Company details

  1. Furniture Store
  2. Garden Furniture Shop
  3. Outdoor Furniture Store

Written by the company

Buy Online Outdoor Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Covers And All. Free Shipping Also Available. Shop Now


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 61% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A bit sceptical after looking around…but

A bit sceptical after looking around and getting quoted extraordinary amounts of money to get seat covers made, how was this so cheap and would it be of quality?
After checking out legitimacy and reading reviews, took a chance.
All I can say is absolutely brilliant product and service. Ordered, made and delivered earlier than stated.
During the production I had a query and the response was quick and efficient.
The quality of the product is as good if not better than shop bought and made well!
I will definitely be storing their site in my favourites and will recommend to all who need Covers and All.

3 February 2026
Unprompted review
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Reply from Covers&all

Hey Natalie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 1 out of 5 stars

Horrible to deal with

Horrible to deal with, order was put on hold. After chatting in the phone (that was an experience in its self). I went away to carry on with life. 3 weeks after a quick check up on the order. Still on hold for the same reason. Called them up and they were clueless. I was then told to wait another 3-4 weeks. Almost 6 weeks past the original delivery date, and to top it off. They are placing the blame on me.

4 February 2026
Unprompted review
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Reply from Covers&all

Hello Craig, we’re sorry for the inconvenience caused to you. As per our records, you have already been in touch with our team, and they have upgraded the shipping to priority at no additional cost and moved the order forward. We truly appreciate your feedback and will certainly take it into consideration to further improve our customer experience.

Rated 1 out of 5 stars

Order never arrived

Order never arrived, company don’t care.
One minute they’re replacing them next they’re sending pictures of supposed delivery.
I just needed cushions and covers not a headache. Now hundreds of pounds down sitting on a wooden bench,will be ordering from another company!

1 January 2026
Unprompted review
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Reply from Covers&all

We’re sorry to hear about your experience and understand your concern. At the moment, we’re unable to locate your order using the details provided in the review, so we kindly ask you to email us at [email protected]
with your order number and relevant information. Once received, our team will review this promptly and work toward a suitable resolution.

Rated 5 out of 5 stars

Excellent service

Excellent service, cover fits great, very pleased 👍

19 January 2026
Unprompted review
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Reply from Covers&all

Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Great service and attention of detail

Great service and attention of detail. They ran through all dimensions meticulously to ensure the covers fitted my custom requirement. Also, arrive earlier than expected.

8 January 2026
Unprompted review
Covers&all logo

Reply from Covers&all

We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Fantastic products!

My 3rd purchase from Coversandall. Certainly worth a 5* review. The website is easy to navigate as is ordering. I’ve ordered made to measure covers for various garden furniture, they’re fantastic quality and fit perfectly. I can’t recommend them highly enough!

15 January 2026
Unprompted review
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Reply from Covers&all

Thank you so much for your continued trust and for sharing this wonderful review! We’re delighted to hear that this is your third purchase and that you’ve found our website easy to use. It’s great to know that the made-to-measure covers fit perfectly and meet your quality expectations.

Rated 5 out of 5 stars

Good experience

Good experience . Easy to order. Good communication. Delivery on time and quality looks good and fit as promised

18 January 2026
Unprompted review
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Reply from Covers&all

Thank you for your feedback! We’re glad to hear you had a good experience, found the ordering process easy, and appreciated the communication. It’s great to know your order was delivered on time and the quality and fit met your expectations.

Rated 5 out of 5 stars

Bit of a faff sorting out all the…

Bit of a faff sorting out all the measurements with their designer before cover went to production, but worth doing as the delivered cover fits perfectly. Excellent communication throughout the process and a good price. Website could do with some updating as it’s not clear VAT will be added at the end of the process as well as the optional extended care, which I could find no description of

10 January 2026
Unprompted review
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Reply from Covers&all

Hi Richard, Thank you for your feedback and for sharing your experience with us; we’re glad to hear the cover fits perfectly and that communication met your expectations. Please note that VAT is calculated once the ZIP code is entered, and Assurance Plus is an optional added coverage with full details available on our website. Your feedback is valuable to us and will be taken into consideration as we continue improving our website clarity and overall experience.

Rated 5 out of 5 stars

Excellent quality and good delivery

2 January 2026
Unprompted review
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Reply from Covers&all

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

superb service levels

superb service levels, great quality and fit. the measuring website is fantastic to use and so easy.

9 January 2026
Unprompted review
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Reply from Covers&all

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

great service

Fast efficient, good price. I little surprised to receive the package from India but the items fit and are as ordered

29 December 2025
Unprompted review
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Reply from Covers&all

Hey Dick! We are delighted to hear that you are pleased with our product, service and pricing. As per your concern, we have mentioned on our website that all our products are manufactured in India. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 3 out of 5 stars

The cover came and looks good quality…

The cover came and looks good quality however one of the straps that hold it in place is already badly frayed and does not work with the clip

5 January 2026
Unprompted review
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Reply from Covers&all

Hello Jon, we sincerely apologize for the inconvenience caused to you. As per our records, our team has contacted you via email to verify the details and assist you with the best possible resolution. They are currently awaiting your response.

Rated 1 out of 5 stars

Covers NOT waterproof

Bought top end table cover - waterproofing of seams failed within a few months of use. Table and chairs underneath went completely mouldy. Covers & All offered no compensation for damage caused. False promises, under-delivered. Do not use this company.

19 December 2025
Unprompted review
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Reply from Covers&all

Hello Laura, we sincerely apologize for the inconvenience caused. As per our records, our team has already processed a full refund for the order.

Unfortunately, we are only liable to provide a resolution up to or equal to the order value. However, we truly appreciate your feedback and will certainly consider it to help improve the overall customer experience.

Rated 5 out of 5 stars

Great customer service and quick to…

Great customer service and quick to deliver. The cover quality is amazing and I would definitely but another cover from them.

26 December 2025
Unprompted review
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Reply from Covers&all

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 1 out of 5 stars

Scam - avoid at all cost

This company states they can make custom shaped covers to measure. However, not only the "designers" are clueless and I had to actually guide them towards the correct solution, but also they also manufactured the cover wrongly, which ended up not fitting correctly. After spending my precious time recording videos and remeasuring just to prove my measurements were correct all along, this company and useless customer support reply with templated emails denying responsibility and providing a "kind offer" of 50% discount on a replacement with "correct" measurements.

Avoid at all costs.

15 November 2025
Unprompted review
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Reply from Covers&all

We are sorry for the inconvenience caused to you. Unfortunately, we are unable to find the actual order number based on the review comment and name. May we request you to please email us the order number along with your concern at [email protected] so we can verify the details and assist you further.

Rated 5 out of 5 stars

Great product

Great product. Thank you.

19 December 2025
Unprompted review
Covers&all logo

Reply from Covers&all

We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Well made and fit perfectly.

31 December 2025
Unprompted review
Covers&all logo

Reply from Covers&all

Hey Sarah! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Absolutely brilliant.

Absolutely brilliant.
Used Covers and All on 6 previous occasions. Their website very easy to navigate and the end product has always been of excellent quality. The turn around is also very fast.
Thank you.

30 December 2025
Unprompted review
Covers&all logo

Reply from Covers&all

Hey Alan! We are delighted to hear that you are pleased with our product, website and turnarund time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Excellent in all respects

Excellent service and good quality cover. They took the trouble to highlight a potential issue regarding my choice of cover and refunded the price difference automatically after the order was amended.

29 December 2025
Unprompted review
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Reply from Covers&all

Thank you for your kind words! We’re glad to hear you were happy with the quality of the cover and our service. Our team always aims to proactively review orders to ensure the best fit and experience, so we’re pleased we could flag the concern and resolve it promptly with the price adjustment. We truly appreciate your trust and look forward to serving you again.

Rated 5 out of 5 stars

Overall a great product

Overall a great product and really happy.
We found customer service a little tricky on the chat but our issue got resolved in the end.
We did also have a few foot marks appear on the tarpaulin the first time we put it up. Didn’t bother us but might bother others. Doesn’t distract from the quality of the product though.
Quick shipping especially as did come from India.

22 December 2025
Unprompted review
Covers&all logo

Reply from Covers&all

Thank you for your feedback! We’re glad you’re happy with the product and that your concern was resolved. We appreciate your note about the chat experience and the initial marks and will share it with our team. Thanks for choosing us.

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