DavidSW Reviews 3,566

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting that watches arrive in perfect condition, often described as new, unworn, and exactly as advertised. Consumers appreciate the wide selection available and the fair prices offered, making it possible to find their desired timepieces. People consistently highlight the exceptional service provided by the staff, with many reviewers mentioning specific sales associates by name and praising their knowledge, friendliness, and helpfulness. Reviewers appreciate the fast and secure overnight shipping, as well as the attention to detail, such as setting the proper time and date on the watches before they are shipped. Consumers also find the trade-in process to be fair and smooth.

Based on these reviews

Rated 5 out of 5 stars

Outstanding experience working with Claudia A. from DavidSW in Miami. Claudia sourced me a new, unworn full set Rolex GMT Master II Pepsi jubilee. Claudia kept me informed every step of the way as the... See more

Rated 5 out of 5 stars

Was very pleased with my experience and my sales associate John. He was able to answer all of my questions, send me information I asked for and negotiated with me when I wanted to complete the tr... See more

Rated 5 out of 5 stars

The staff was friendly and helpful. Being able to use Affirm made the ability to purchase my grail watch a relatively painless process financially and the selection was awesome. I also received the wa... See more

Rated 5 out of 5 stars

I worked with Claudia from DavidSW in Miami. Claudia was responsive by phone and through messaging and kept me posted on available options. Claudia sourced me a new, unworn, 2025 GMT Master II “Pepsi”... See more

Rated 5 out of 5 stars

I took advantage of their Memorial Day sale and purchased a Omega Seamaster 300m in unworn condition. The watch arrived still in its original factory wrapping with the sticker still on the back and pr... See more

Rated 5 out of 5 stars

I visited the retail store in Orlando while on vacation. I was assisted by Yassine, who was not only very knowledgeable but friendly and welcoming. Very relaxed experience (not pushy). Yassine and... See more

Rated 5 out of 5 stars

I purchased a Lade Date Just - SS/Good online Thanksgiving night. Didn’t speak with anyone. The watch arrive Tuesday morning. Was in excellent condition. Wife is very impressed. Very quick service... See more

Rated 5 out of 5 stars

It was amazing as my previous experience with DavidSW. Claudia is a genius and an angel; she’s simply magical in every single way. Krista is the miracle maker. Always going the extra mile for the cust... See more

Rated 5 out of 5 stars

This is my second purchase with DavidSW and both times were equally as great. From the photos, description, payment and super fast shipping you can click on your dream watch and have it show up at you... See more

Rated 5 out of 5 stars

Krista was great, as usual. Return customer. This time I bought my first Rolex. Deepsea DBlu 126660. Absolute unit of a watch. Arrived in precisely the condition described. Krista once again patie... See more

Rated 5 out of 5 stars

Another great transaction from DavidSW. Chris was my sales cosultant. I purchased an Omega Speedmaster Professional - New old stock . Watch was delivered overnight very well packaged . It was just a... See more

Rated 5 out of 5 stars

Phenomenal experience. Ordered a 2025 Daytona Panda while I was out of town. As soon as I ordered it, I received a next day shipping notification fully ensured. Spoke with the team, and had them hold... See more

Rated 5 out of 5 stars

Excellent service from Jakeel . Sent me requested photos of actual watch . After a brief negotiation, got a very fair deal in a very hard to find new old stock (unworn/ stickered) 16610 LV Kermit. Re... See more

Rated 5 out of 5 stars

Another stellar experience with DavidSW and specifically sales manager Chris Modeste. I sent them my trade-in watch Thursday, they confirmed my trade-in value as the same $ amount that they quoted bef... See more

Rated 5 out of 5 stars

Worked with Mark, in person when I happened to be in Orlando. And then online. Wanted to trade out of an older watch into a different timepiece. Mark was phenomenal thoughout the entire process. M... See more

Rated 5 out of 5 stars

Buying a Rolex can seem daunting. But after reading stellar reviews on Reddit and the Rolex forums, I looked at DavidSW’s website. The watches I saw were clearly described, with good photo... See more

Rated 5 out of 5 stars

I have bought and sold watches from DavidSW several times over the last ten years. Always great and attentive service. Fast communications and shipping, and the products are always exactly as describ... See more

Rated 5 out of 5 stars

I have purchased many watches with DavidSW over the years, and each one of them is exactly what was represented. I love working with David personally and his staff is awesome as well! I will definitel... See more

Rated 5 out of 5 stars

This is now the third watch I've purchased from DavidSW, and once again, the service has been exceptional. I was working with Chris Modeste, who was outstandingly patient and professional. Whe... See more

Rated 3 out of 5 stars

This was my first online purchase for an item like this. Salesperson was nice and helpful pre sale. I purchased a unit and love it, but a pin in the band keeps coming out. I messaged DavidSW and t... See more

Rated 1 out of 5 stars

Never received and being ignored Bought a watch from DavidSW. Was hoping to have it before a wedding I was going to attend. All of a sudden it shows delivered on the tracking, but I never received i... See more

Rated 5 out of 5 stars

Love the watch, and the shipping and handling was very well maintained. Would’ve felt a bit more luxury experience if there was some human intervention of call to check or confirm on the status.

Rated 5 out of 5 stars

I've had numerous transactions with the DavidSW team and each one has been exceptional. Even when there is a minor hiccup, they are very quick to rectify. You can 100% trust DavidSW when purchasing a... See more

Rated 5 out of 5 stars

Been working with David for nearly 10 years. Always the best quality, communication, and most importantly, trust. Not only that, his team is exceptional and white glove. I always tell my friends about... See more

Rated 5 out of 5 stars

Incredibly responsive and very fast at shipping out orders. Watch came in as described even running with the current set time - in my time zone. A minor detail perhaps but I think it speaks to the car... See more

Rated 5 out of 5 stars

An Authorized Dealer for Tag Huer was important to my watch purchase. The watch was as advertised. New, complete watch with all paperwork. Communication and shipping happened at lightning speed. A qua... See more

Rated 5 out of 5 stars

Have done quite a few deals with David - always 100% trustworthy. One of the few guys in the business that I trust implicitly. Item exactly as advertised with wuick overnight shipping. Zero hesitat... See more

Rated 5 out of 5 stars

This was my first time not buying a Rolex through an AD and I was a little worried at first. But davidsw certainly lives up to its reputation. I purchased an unworn submariner date to trade in my sub... See more

Rated 5 out of 5 stars

I have been collecting watches for many years, and as a collector I’ve had the chance to visit hundreds of watch stores and websites, making trades, purchases, and using their services. DavidSW de... See more

Rated 5 out of 5 stars

Very professional and knowledgeable. I worked with Freddy, He made the transaction as easy as possible. And was available to answer any questions I had after the purchase as well. I will be buying... See more

Rated 5 out of 5 stars

After finding a product on the website, I called and spoke to José in the Miami store. He was professional and knowledgeable, and was willing to work with me to get the deal done. The transaction... See more

Rated 5 out of 5 stars

I purchased an unworn Explorer 2 and the service, delivery, and watch have all been amazing. The watch came as advertised, the box and papers were complete, and I received it the next day. The price... See more

Rated 5 out of 5 stars

This was a wonderful on-line experience in a difficult e-commerce market area due to many less reputable on-line vendors. Jose was an excellent representative, he responded almost instantly and clearl... See more

Rated 5 out of 5 stars

Second watch I purchased from them Great communication, prompt delivery. They even called the company and had a link shipped straight to me so the watch fit, without additional charges. Highly recomme... See more

Rated 5 out of 5 stars

Easy to navigate page and process, extremely fast shipping and impeccable delivery. And the watch was set properly to my time zone, something DavidSW does each and every time. Truly the best!

Rated 5 out of 5 stars

There was a discontinued Omega Speedmaster 1861 that I wanted and it was a new old stock at a reasonable price. I contacted a nice woman on the phone who gave me the info and helped me make my purchas... See more

Rated 5 out of 5 stars

I recently worked with Freddy to purchase two watches from DavidSW. The process was quick and efficient and I received the watches as promised. I did have some follow up questions after I received... See more

Rated 5 out of 5 stars

I have purchased several watches from DavidSW over the past few years. Whether “pre-owned” (which always looks Mint as he only stocks the best) or New, his prices are great and superb customer care. T... See more

Rated 5 out of 5 stars

Incredible service as always Watch is perfect, and it arrived literally one day after placing the order, properly sized to my wrist! Thank you so much for making a large purchase so seamless :)

Rated 5 out of 5 stars

Smooth and trustworthy. I had a great trade-in and purchase of a Rolex Submariner from DavidSW. The communication was excellent and fast. Very quick overnight ship. The watch I purchased with in perfe... See more

Rated 5 out of 5 stars

From buying my watch from DavidSW, upgrading the bezel years later, and needing a couple of different services and repairs along the way, this company has never let me down. They are responsive, trans... See more

Rated 5 out of 5 stars

The process was extremely smooth and fast. I ordered the watch online with friendly assistance via chat. They agreed to ship it to the Miami location so I could easily have it sized. The watch ar... See more

Rated 5 out of 5 stars

Chris and David were very responsive, fair, and professional. Would highly recommend DavidSW. Sent them 3 watches and mine was shipped out the same day the trades arrived.


Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Providing high-quality timepieces at reasonable prices with outstanding customer service.

AUTHENTIC PRODUCTS

All of our products are 100% authentic in perfect working condition.

All of our products are 100% authentic in perfect working condition. All watches come complete with box sets, instruction manuals, serial numbers, and dealer stamped warranty paperwork unless noted otherwise. The vintage watches are gently worn & carefully selected to ensure that they are in superb condition & will make our clients happy with their purchase. A complete inspection, cleaning & servicing is performed on vintage watches prior to being sold. We do NOT sell replica products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Friendly Staff

Friendly Staff. They sized the watch, were mindful that it was a gift and sent so that it would stay a surprise.

28 November 2025
Rated 5 out of 5 stars

I purchased a Lade Date Just

I purchased a Lade Date Just - SS/Good online Thanksgiving night. Didn’t speak with anyone. The watch arrive Tuesday morning. Was in excellent condition. Wife is very impressed.
Very quick service and delivered an excellent product. Would highly recommend and will use again.

27 November 2025
Rated 5 out of 5 stars

Incredible service as always

Incredible service as always

Watch is perfect, and it arrived literally one day after placing the order, properly sized to my wrist! Thank you so much for making a large purchase so seamless :)

28 November 2025
Rated 5 out of 5 stars

Another stellar experience with DavidSW…

Another stellar experience with DavidSW and specifically sales manager Chris Modeste. I sent them my trade-in watch Thursday, they confirmed my trade-in value as the same $ amount that they quoted before evaluation, shipped my new watch to me on Friday, and I had it on my wrist Saturday morning. DavidSW are straight-shooters that don’t play games, and sell watches of exceptional condition and value. If you need a reliable and trustworthy watch reseller, look no further than DavidSW.

21 November 2025
Rated 1 out of 5 stars

Scam Alert

I ordered two watches and never received them. No response at all from company after multiple messages. Cannot get a refund.

I have been scammed

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Never received and being ignored

Never received and being ignored
Bought a watch from DavidSW. Was hoping to have it before a wedding I was going to attend. All of a sudden it shows delivered on the tracking, but I never received it. Looked at my ring for the day it was delivered NOTHING. Reached out and they said we will look. I've been ghosted for a week. Look at the communication via whats app. They had such a good rating I was praying it wasn't a SCAM. Guess what? If anyone has a contact for this company instead of whats app I would appreciate it.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

This is my second purchase with DavidSW…

This is my second purchase with DavidSW and both times were equally as great. From the photos, description, payment and super fast shipping you can click on your dream watch and have it show up at your doorstep the next day! The prices charged are always fair and the selection keeps me coming back… even just to browse.

1 November 2025
Rated 5 out of 5 stars

Great deal

Great deal, great communication, fast shipping, multiple payment options and great customer service. What more could anyone ask for?

30 October 2025
Rated 5 out of 5 stars

Outstanding

Outstanding service, working with Chris was a pleasure. Very patient, answered all my questions, asked for his opinion which was spot on and helped me make my decision. Immediate responses and customer service second to none. As for the watch, beautiful and perfect. You can see that the only watches they will sell are the best of the best. I no longer go to an AD and when I am ready for my next watch I will be contacting Chris. Without a doubt, you can see why they are in my opinion the best out there, no need to go anywhere else.

14 October 2025
Rated 5 out of 5 stars

Fast and Smooth Process

The process was extremely smooth and fast. I ordered the watch online with friendly assistance via chat. They agreed to ship it to the Miami location so I could easily have it sized. The watch arrived the next day and was on my wrist by the afternoon.

I am already planning on going in to sell a Rolex and purchase another.

13 October 2025
Rated 5 out of 5 stars

Professionalism

I had a great experience at the store the salesman Freddy was professional and very knowledgeable
Guided me in the right direction I’m very happy with my purchases

2 October 2025

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