Decarba Reviews 975

Misleading website. Beware site states UK but goods from China. Making returns near impossible loosing nearly half cost of goods paying for postage. Bought trousers that did not fit, cost 62.50 and 29... See more

The company based in China so if you would like to exchange size you have to pay for delivery (by policy) from UK it's costs around 28£ for the jacket . Jacket costs 60£ P.S. By policy, if an item... See more

Delivery time was horrid and when the products arrived the jeans stank of chlorine, the joggers irritated my legs and the hoodie zipper arrived broken. DO NOT BUY from here it’s stupid shein and Temu... See more

Ordered ethnic printed fleece zipper jacket. Received hoodie. Not fleece. Cheap material. Emailed Decarba and wanted refund. Was offered 10% refund or return at my cost (to China). Got PayPal involved... See more

Had a sweater arrive with a defect, which was disappointing at first. But Decarba handled it so well they sent me a replacement right away and the whole exchange process was smooth. No stress, no hass... See more

I ordered two shirts and they showed up in just six days, which honestly felt super quick compared to other brands I’ve tried. The fit is a little oversized, but in a good way—it gives that relaxed vi... See more

Picked up four tees in one go because i couldn’t decide, and I ended up keeping three of them. The sizing was a bit tricky at first, but I messaged their Instagram and the guy there helped me figure i... See more

Terrible service! I will never shop with this brand again. I have purchased a pair of pants in June, it’s October and I’m still waiting. I have written several emails requesting a refund since I still... See more

Awful company. Don’t recommend buying off these scammers. I have contacted them over 5 whole times asking how to return and process a refund and I have never received a response. I am near 14 day retu... See more

There was a mix-up with my order, but their customer service team sorted it out quickly. The communication was friendly and professional, and I felt like they actually listened instead of just giving... See more

I bought a pair of sandals and returned them to the returns address in the original packaging and posted first class next day delivery. It has now been a week and Decarba customer service team can't f... See more

Scam I ordered a sweater as a Christmas gift on December 13, 2024. It’s now March 12, and they still haven’t shipped anything. Terrible customer service handled by artificial intelligence, which... See more

Out of carelessness, I ordered approximately £100 worth of products from this store: a sweater, a long-sleeve shirt, a T-shirt, and jeans. And everything turned out to be absolute junk. The materi... See more

Shame you can’t rate 0 on here.. ordered a men’s XL jacket for my partner and when it arrived it fit me as oversized! (uk size 6) … I emailed them stating I want to return because this wasn’t an XL... See more

The summer sets fit nicely, kind of similar to Zara but way less common you won’t see everyone wearing them, which I love. Just make sure to check the size chart or ask about the fit, since it can var... See more

Do not buy from this company. They don’t abide by their returns policy. Despite me returning the item at my own expense to china they are refusing to issue a refund and have been messing me about for... See more

Any positive reviews MUST be fake, you have to be joking!! Poor quality clothing, took weeks to arrive and what arrived it like a cheap copy of what was pictured on the website. It claims the fabric i... See more

I purchased a hoodie for my son from Decarba, and it never arrived. I requested a refund, but nothing happened. However, they are experts at sending advertising! If you can, please do not buy from... See more

DO NOT BUY FROM THEM THEY ARE SCAMMERS. Terrible service. They do not honour their exchange and refund policy. We bought a hoodie which ended up being too small, we followed their return policy and... See more

I would give this business negative 5 stars if I could. This is a complete scam. The cap I purchased was a cheap replica, nothing like what was described on the website. When I requested a retu... See more

Cloths and hoodies seem very nice quality, 1 star reviews are trying too hard when in reality it’s really no bad, doesn’t have a polyester look, customer service is top tier, very helpful people and r... See more

Not much to say here except the pieces are straight fire. Tried to grab another one but my size was already sold out. Lesson learned—don’t wait too long because these items move fast. If you see somet... See more

Obviously a dropshipping site. I placed my order and there was no updates for 11 days. On their website it says delivery within 7-10 days. I emailed customer service and asked for any updates and rece... See more

Since my last post Decarba customer service have proved how incompetent, inconsiderate with little empathy for their customers. I never stood a chance of getting a refund. I posted my sandals to THEIR... See more

Had to return an item. Be warned if you need to return an item, it’s back to China at your own expense and then you’ll be charged Chinese import duty meaning that any refund (still waiting) is next t... See more

Ordered from "Decarba Australia" thinking it was a legitimate Aussie clothing brand. I paid $120 for a shirt that turned out to be a $50 AliExpress product with zero changes — just rebagged and se... See more

My order never arrived and i have contacted the team on their email since a week and they have not responded to my email. I only seek where is my order is but no response at all. Now i knew why they d... See more

If you want the fleece you see on instagram go to: temu or ali express for under £20 you get the exact same thing and some on temu offer a fleeced inside too rather than plastic. The sizing is very... See more

Decarbra fleece: Block colour. Negatives: -Item took about 2 weeks+ to arrive from Hong Kong(speedy postage is a lie) -The whole company is a front for a Chinese/ Hong Kong drop-ship... See more

Fits my body type I lift a bit so I’m broad in the shoulders and always worry about tight sleeves — the flannel overshirt I got fits perfect, enough room to move. Quality feels up there with bigger br... See more

Ordered 3 joggers from their website on the buy 2 get 1 free offer. The free pair was completely the wrong size, and the size-label was ripped off the joggers, so you couldn't even tell what size it w... See more

They kept on telling lies abt the order and didn’t even gave me the parcel. Overall it’s a scam never buy from there and always check if the website is trusted when buying online look for reviews not... See more

this company is absolutely amazing, truly. they have an amazing team which helps every step of the way they a very transparent and tell me everything i need, the clothing itself is amazing and get man... See more

Terrible - on the refund page is listed an address in the netherlands, then to be told to return is an address in China! Scam! Basically dropshipping and minimising any downside. So poor. The owners... See more

THIS PLACE IS A SCAM! The absolute worst, I should have read the reviews before I bought from here. I ordered 9 items only received 1 and they are telling me they can’t do anything about it and I shou... See more

Luckily I’ve only spend £20 with this website, it looks like I’m having the same experience as a lot of the other reviewers, weeks later and no sign of my order other than “a tracker” which they won’... See more

Lowkey this clothing brand is not even that bad, and my package arrived in 2 weeks. If yo want to order from this online store you should only one thing because the 2+1 free is prob a scam, then your... See more

I bought two oversized tees and a hoodie and honestly they fit way better than I thought. The cotton feels proper thick too, not like cheap stuff you find everywhere. Got some compliments at college a... See more

After a delivery mistake by the carrier, I contacted costumer service every day for a hole month and always got a response. And I have my order now and im glad I didn't ask for a refund.

I didn't receive my product, I waited months. The company simply doesn't care even though they charged a mandatory insurance fee. Extremely dissatisfied. I don't recommend it to anyone. I lost 60 poun... See more

AWFUL SCAM OF A COMPANY Please do not pay attention to the fake 5-star reviews which have obviously been put together by fake accounts or AI I ordered from 'Decarba UK'. Except it isn't in... See more

Shipping could be a little faster, but honestly the product quality makes up for it. Once you get the items in hand, you realize they’re worth the wait. Solid stuff overall, and I’ll keep coming back.... See more

Hi do not purchase from this company . I ordered 2 t shirts and a jacket .I'm still awaiting a response from 3-4 weeks ago!! One shirt i paid for did not turn up, another had white marks on it , and t... See more