Discountexperts Reviews 6,965

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers express mixed feelings regarding the items they purchased. Some people appreciate the wide variety of products available on the site, while others report that the quality of the received product did not meet their expectations. The opinions are quite diverse, with no clear consensus emerging. Customers show different opinions about their orders. Some consumers report issues with delivery, such as delays or unclear pricing for postage. Other reviewers praise the speed of dispatch and the receipt of confirmation emails.

Based on these reviews

Rated 4 out of 5 stars

I’ve had a few thing from DE and mostly everything has been great but a couple of times I had problems, once resulting in refund and another when cheap rubbish arrived, nothing like described in the a... See more

Rated 4 out of 5 stars

First order cancelled after a long wait. Credit applied by discountexperts. Second order made and still waiting for delivery which should be early next week. Surprised I had to pay trading for postag... See more

Company replied

Rated 4 out of 5 stars

I find the whole process straightforward and easy. Select your item along with size/colour/etc. Send off the order, and on the email confirmation, pay the postage fee/coupon. The confirmation to h... See more

Company replied

Rated 4 out of 5 stars

The item I ordered was delivered today, 7 days from order date. It is great and just as described. However, I didn’t receive any delivery updates and it arrived in a massive box (10x the size of the... See more

Rated 1 out of 5 stars

my sister is disabled and relies on deliveries. ordered a duvet from them and it turned out they took money from her acc and asked her to redeem „voucher” and pay some hidden costs as delivery and pac... See more

Rated 1 out of 5 stars

the information about the delivery price is not clear enough! no contact number for customer service! no proof of refund request after making one! they don’t take their customers seriously - avoid the... See more

Rated 5 out of 5 stars

Bargain but not sure when you order then , says done then day or so it's saying redeem and looks like l to reorder plus pay again say redeem your your voucher . I have not received goods yet moneys... See more

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Rated 2 out of 5 stars

I had ordered king size mattress on 22 Dec.25.dilivered on time, communication good but quality is not good as I expected. on e mail advert through boostworks offer it was showing top quality in pictu... See more

Rated 5 out of 5 stars

Order made by tablet. Easy to follow instructions to order. When ordered confirmation e mails received almost by return along with a big thank you for ordering nice touch!!!! E mail received saying... See more

Rated 5 out of 5 stars

Simple to navigate the site to purchase my discounted offer that came via my bank. My product was unexpectedly delivered within three days of my order. As it's a jewellery advent calendar, I've not... See more

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Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS COMPANY. THEY ADVERTISE MATTRESSES ON BEHALF OF ANOTHER COMPANY THAT PROVIDE CHEAP SOILED, RIPPED PRODUCTS. YOU DONT GET WHAT YOU PAID FOR. THEY WONT REFUND THE MONEY O... See more

Rated 5 out of 5 stars

There's always a wide variety of goods offered on the site and I have bought several items over the years. I always check if I can buy cheaper elsewhere, but so far I have always come back to Discou... See more

Company replied

Rated 5 out of 5 stars

Bargains - that’s what is offered, and that’s what you’ll buy. Significant savings on so many items. I’ve used this site on many occasions and have never been disappointed. Having chosen what you want... See more

Rated 5 out of 5 stars

Easy to order from start to finish. Ordered the crystal jewel advent calendar. Can’t comment on the contents yet as haven’t opened any of the windows. Calendar does look a little small for the price o... See more

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Rated 1 out of 5 stars

Mystery Wholesale Clearance Box 10 items for £10 plus postage which should be worth £70, I was expecting to receive perhaps 1 or 2 decent items The box turned out to be a plastic bag measuring abou... See more

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Rated 5 out of 5 stars

I was a little dubious first but once I got started shopping I just couldn’t stop. This site is absolutely amazing and I’ve got my Dad and my 3 daughters plus friends as well who all created account... See more

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Rated 3 out of 5 stars

I find the site difficult to understand when ordering especially why you need to pay £4.95 when ordering two if the same items? I do wish orders had tracking, I would feel much more comfortable kno... See more

Company replied

Rated 1 out of 5 stars

Avoid this company at all costs! If I could give zero stars, I would. The items are nothing like what’s advertised - cheap, poor quality, and in some cases, they don’t even arrive. I waited s... See more

Rated 1 out of 5 stars

Absolutely disgusting customer service, No telephone 📞 contact No ! Negative non caring irrelevant email replies! Supplier supplied 4XL Thermal which was nowhere near that size ! If anything it... See more

Company replied

Rated 1 out of 5 stars

Do not use! Ordered some 'bounce back' pillows which were awful.Lumpy,clumpy filling.Requested refund.Were told we would have to pay for return even though we had already paid for delivery.Eventual... See more

Company replied

Rated 1 out of 5 stars

Bought some battery-powered electric gloves as I suffer from Reynaud's this winter as they were at a decent price but what an AWFUL MISTAKE! Firstly the product was rubbish so I somehow managed to spe... See more

Company replied

Rated 1 out of 5 stars

Bought two items on October 10th, still haven't received them contacted the company only to be told it can take 14 working days... This is absolutely ridiculous they are quick to take the money but la... See more

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Rated 2 out of 5 stars

I do not like the system of not allowing the customer to make a few purchases and then pay one overall price for postage and packaging. I paid for three items to be sent to me. Even though 3 amounts... See more

Rated 1 out of 5 stars

I brought the so called Rattan furniture from Discount Experts and I have never received such rubbish,non of the holes are in line when trying to piece it together,some of the holes that are in line t... See more

Company replied

Rated 1 out of 5 stars

I have bought 6 Speed 2-in-1 USB LED Air Cooler & Humidifier Fan Keep your home fresh a cool with the 6 Speed 2-in-1 USB LED Air Cooler & Humidifier Fan for just £14.99 which is absolutely waste of m... See more

Company replied

Rated 1 out of 5 stars

I bought special Xmas crackers which were confirmed as arriving before Christmas. I had a message 23/12 in the pm that my parcel was not going to arrive until 27/12!! Useless as family will be gone... See more

Rated 1 out of 5 stars

Money taken from my account for both the item and postage. 12 days later and the company hasn’t dispatched the goods, which were advertised as “Airs Pro 3rd Gen Bluetooth Earbuds & Charging Case - 5... See more

Company replied

Rated 1 out of 5 stars

I've placed and paid for my order not had. A confirmation email regarding delivery or any correspondence for that matter I only know it's a ten day delivery process through the information on the pag... See more

Company replied

Rated 1 out of 5 stars

Tried to return clothing that was completely incorrect size. Still waiting for details on where to send the return. They keep stalling me. I will now issue a chargeback. DO NOT deal with this comp... See more

Company replied

Rated 1 out of 5 stars

I will not recommend you to anyone because you allow irresponsible merchant on your site and you just abandon your customers at their mercy. I have make a purchase on you site with Orion Computers lim... See more

Rated 1 out of 5 stars

Really bad, the item delivered was not as pictured or described. Discountexperts have supposedly passed the buck to their supplier, who I've still not heard from? I've other items ordered from this c... See more

Rated 1 out of 5 stars

I ordered a large jacket. But although when it arrived the label said 'L' for large it was actually smaller than my wife's medium jackets. Either the manufacturer has a peculiar sense of what is... See more

Company replied

Rated 1 out of 5 stars

Feel conned. Was offered discounted Microsoft Office product via Santander Boosts scheme, but find it’s no longer available or supported by Microsoft. Unable to use code paid for. Do not recommend.

Company replied

Rated 1 out of 5 stars

Very cheap looking item - mismatched colours . Back of earring missing - no presentation box for all - have complained but as of yet no reply - it’s now 1st October and after numerous emails without... See more

Company replied

Rated 2 out of 5 stars

Discounted purchase suggested on my company rewards page. Item received, but using the site was painful and there was no confirmation of purchase or dispatch. Never again. Plus, I then realised that I... See more

Company replied

Rated 1 out of 5 stars

Microsoft software not sent. I ordered a Microsoft item from one of their sellers, they took money from me 2 months ago. Till today the item was never sent. Discount expert just looked on and did no... See more

Company replied

Rated 1 out of 5 stars

Over the last few weeks I have started to receive email advertising from DISCOUNTEXPERTS.. I have no idea why they keep sending them to me. The 'unsubscribe' button at the bottom of each email does N... See more

Company replied

Rated 1 out of 5 stars

We where due a delivery today between 13.00 an 15.00pm got a text to say van broken down so can’t deliver today but not giving a new date thats half a days pay l have lost today now you will need me t... See more

Company replied

Rated 1 out of 5 stars

always check the products they recommend or advertise! I have only used once for ear buds... it was a very low quality and you can get a much better ones from other platforms. Yjey said that they w... See more

Company replied

Rated 1 out of 5 stars

Stay away from discountexperts and Cloud9yn and… I encourage everyone to report this to trading standards: search for report-to-trading-standards. Stay away from Cloud9yn and discountexperts.com,... See more

Rated 2 out of 5 stars

When I ordered the lights I thought I would have them all linked to 1 voucher but disgustingly I had 6 different vouchers and gad to oay £2.99 postage for each item ,this was not clear and I've ended... See more

Rated 1 out of 5 stars

Careful with this company. I ordered pillows. Was sent some very poor quality pillows which didn't match the photos in the advert. I returned them and asked them to send what I ordered. The supplier i... See more

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3.7

Average

TrustScore 3.5 out of 5

7K reviews

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Rated 1 out of 5 stars

my sister is disabled and relies on…

my sister is disabled and relies on deliveries. ordered a duvet from them and it turned out they took money from her acc and asked her to redeem „voucher” and pay some hidden costs as delivery and packing ! she asked for refund via their website , didn’t receive any proof of that request! it’s not even logged on her account! that’s unbelievable how they treat their customers!!! no contact number either!!!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

avoid!

the information about the delivery price is not clear enough! no contact number for customer service! no proof of refund request after making one! they don’t take their customers seriously - avoid them at all cost!!!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS 🤬

AVOID AT ALL COSTS. 🤬🤬🤬
Absolutely useless, inept customer service. Ordered a mattress in Oct 2025, still not been delivered. Refusing to help, advised me to send a complaint via post, no contact number and the worst customer service I've experienced, particularly Natasha Thomas! 🤬🤬🤬

26 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS…

DO NOT ORDER ANYTHING FROM THIS COMPANY. THEY ADVERTISE MATTRESSES ON BEHALF OF ANOTHER COMPANY THAT PROVIDE CHEAP SOILED, RIPPED PRODUCTS. YOU DONT GET WHAT YOU PAID FOR. THEY WONT REFUND THE MONEY OR REPLACE THE GOODS WITH WHAT YOU ORDERED OFF THEIR ADVERT. THE MERCHANT PROVIDING THE GOODS IGORES YOU COMPLETELY. THE WORST COMPANY I HAVE EVER DEALT WITH. DONT BUY OFF THEM. I HAVE BEEN EMAILING AND CHASING SINCE 4TH DECEMBER. DISGUSTING TRADERS.

4 December 2025
Unprompted review

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