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Dishpatch Reviews 2,765

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high quality of the product, noting the fresh flavors and well-seasoned dishes. Consumers consistently praise the excellent quality and the ease with which the meals can be prepared. People highlight the balanced flavors and the innovative menus crafted by favorite chefs. Consumers are pleased with the delivery service, mentioning that orders arrive on time and are carefully packed. Reviewers find the instructions provided to be exceptionally good and easy to follow. Customers also appreciate the generous portion sizes and the convenience of enjoying restaurant-quality food in their own homes.

Based on these reviews

Rated 5 out of 5 stars

Rick Steins Indonesian Curry was a well-balanced meal with fish cakes loaded with fish and a sublime curry full of flavour. Living in the north-west, I have never eaten food from Rick Stein before a... See more

Rated 4 out of 5 stars

The DPD courier let this service down as didn't bring to our door and didn't notify us it was left down the road. However, once my neighbour had the kindness to bring it over, we were really pleased w... See more

Rated 5 out of 5 stars

A last minute decision to enjoy a Dishpatch dinner. (Andi Oliver’s Chocolate curry goat). We chose a favourite chef and she didn’t disappoint. Well seasoned, fresh flavours, exceptionally balanced... See more

Company replied

Rated 5 out of 5 stars

Really lovely Taste of Padstow …. and it wasn’t Rick Stein🤣 Paul Ainsworth’s meal was delicious - the Rarebit was a triumph, the pasties were small bites of delight and the little hash browns wer... See more

Rated 5 out of 5 stars

A great night in - with friends who live 200 miles away! A tradition started when Covid turned the world upside down, we enjoy a delicious Dishpatch meal and share time together via online chat. I... See more

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Rated 5 out of 5 stars

Ordered Bisteca alla Fiorentina from Murano. I wanted luxury foods and flavours without the faff and waste. Amazing flavour in every ingredient, easy to bring courses together and although I strugg... See more

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Rated 5 out of 5 stars

Great food that tasted delicious and was easy to prepare. The 4 person pochetta meal we choose was pretty good value for 4 and had generous portions, thr porchetta was delicious. We alsonhad an excell... See more

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Rated 5 out of 5 stars

Ordered the Chocolate curry goat by Andi Oliver as our first Dispatch order. It was so delicious. Melt in the mouth sliced meat, fried plantain, dressed callaloo, turmeric fries. Everything just righ... See more

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Rated 5 out of 5 stars

Fabulous food! We tried the Atul Kochhar 'A Journey Through India' dinner kit. We couldn't fault it from the chicken tikka pie, seabass with aromatic coconut sauce to the marinaded lamb chops with... See more

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Rated 5 out of 5 stars

The food arrived on time and very well packed - all ingredients were in separate containers . In fact we only ate 3 or the 4 courses and keep one course for breakfast the next day . The meal was eas... See more

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Rated 1 out of 5 stars

Ordered the Michel Roux Christmas Feast and was truly disappointed in the concept and delivery. The soup was delicious but too much bread (delicious) and two scallops not the same size and too rich gi... See more

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Rated 5 out of 5 stars

We wanted to celebrate our Silver wedding anniversary with a special meal. Fed up with eating out with overpriced food and wine and poor service .This delivered beautifully prepared food with minimal... See more

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Rated 5 out of 5 stars

Ordered the Rick Stein lobster thermidor dinner for New Year's Eve. Expensive but good value, especially for those unable for health reasons to eat indoors at a restaurant. All three courses were... See more

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Rated 5 out of 5 stars

Had the Beef Wellington Banquet on Christmas day, well actually saved the dessert for Boxing Day. Everything was absolutely delicious, and the instructions were exceptionally good. Main course only 3... See more

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Rated 5 out of 5 stars

Delicious and innovative menus from some of my favourite chefs. It enables access to food from chefs whose restaurants are inaccessible to us. We've just eaten our 8th order - Atul's Indian Feast-... See more

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Rated 5 out of 5 stars

We are regular Dispatch users and have placed orders frequently since lock down. Living in a fairly remote area it it fantastic to be able to order meals from well known restaurants we are n... See more

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Rated 4 out of 5 stars

Been a customer for several years now. You seem to be going “off the boil” - maybe the prices need to rise to get better flavours and textures. It’s all getting a bit brown and vac packed slow cooke... See more

Rated 4 out of 5 stars

Very tasty food which I have enjoyed with friends on several occasions Portion sizes are generous always enough for three quality is excellent and the delivery always comes right on time I know its... See more

Rated 5 out of 5 stars

We had the Coq au Reisling by Michel Roux. We have had several meals from Mr Roux on Despatch and have not been disappointed. The sourdough and gougre starter was delicious and set us up for the main... See more

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Rated 3 out of 5 stars

Second time we have used Dishpatch and we ordered the Michel Roux Beef Wellington Banquet. Carbohydrate overload - sourdough, toasted brioche and chicken liver parfait, scallop and champagne sou... See more

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Rated 5 out of 5 stars

Brilliant service, super tasty fresh food and generous portions. Had the Brazilian Fusao box which was outstanding. Beautifully packed and arrived on time. Joined the Waitrose supper club for £69.00 t... See more

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Rated 5 out of 5 stars

Meal was delivered when stated. The scallops cooked in brown butter and served with pesto were delicious. The rib meat was extremely tasty and when served with the pumpkin purée, pickled onion, fond... See more

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Rated 1 out of 5 stars

ordered Valentine’s Lamb Banquet . Underwhelming doesn't come close. Having dined in some top class venues over the years with work I was expecting something better. starter- balance of the e... See more

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Rated 5 out of 5 stars

We are true foodies. With having had our own restaurants we know what it takes to make an enjoyable meal. We found dishpatch supper club and ordered the Lobster Thermidor meal starting with scallops... See more

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Rated 5 out of 5 stars

Meal arrived on time. Delicious meal and easy to finish off. The only minor thing were the potatoes tasting like precooked and reheated. However difficult to see how that could be avoided other than... See more

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Rated 5 out of 5 stars

So happy that we joined the supper club. Ordering is so easy and, as pescatarians, we still have an extensive choice. The food is neatly packed and extremely easy to prepare, leaving you with a delici... See more

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Rated 5 out of 5 stars

The box was delivered as expected and everything was carefully packaged. We enjoyed the samosas and chutney and the slow-cooked lamb biryani was delicious with tender lamb, flavoursome gravy and del... See more

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Rated 2 out of 5 stars

We’ve clearly been unlucky here. We came to dishpatch as many of our favourite chefs have moved their delivery here. The Andi Oliver coconut shrimp curry had roti bread that was as thick as pizza c... See more

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Rated 5 out of 5 stars

Valentines Day Dinner from Paul Ainsworth. Arrived on time , easy to prepare first class ingredients and full instructions. Smoked Salmon starter was really good, Brown butter monkfish superb and stea... See more

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Rated 5 out of 5 stars

Castillian Suckling Lamb bought just because my husband loves Lamb. Absolutely delicious, the lamb sauce was wonderful and the little ham croquettes so very tasty. Who would think endive with orang... See more

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Rated 5 out of 5 stars

I have had a few meals from Dishpatch, all of which have been very good. Last night had Michel Roux’s Indian/French food combination - it surpassed all those already good meals we’d had previously - d... See more

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Rated 5 out of 5 stars

Dishpatch enables you to produce tasty meals at home for less than what it would cost you to go out to a restaraunt. Our first kit was Sabrina Ghayour's Duck Bastilla. As a fan of her recipes I was de... See more

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Rated 5 out of 5 stars

First order from Dishpatch (Jose Pizzaro's Valentine Lamb banquet). The food was excellent and very easy to prepare. Clear instructions and quality produce. The only downside was an issue with delive... See more

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Rated 5 out of 5 stars

We’ve had five successful experiences over the year. We’re careful to choose menus we both like the look of and we’re happy to buy at the high end of the price range. The process of ordering and del... See more

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Rated 5 out of 5 stars

Corrigans braised short ribs. This was an amazing feast. The scallops with pumpkin seed pesto and lemon butter were beautiful. The beef fell off the bone and was so flavourful, and the portion was... See more

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Company details

  1. Meal Delivery
  2. Grocery Delivery Service

Written by the company

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Loved the Butter Chicken Party!

Love the Butter Chicken Party! The food was fantastic, the instructions were easy, the timings all worked and we were really please for this special birthday dinner at home.

8 February 2026
Unprompted review
Rated 4 out of 5 stars

Find a better courier maybe?

The DPD courier let this service down as didn't bring to our door and didn't notify us it was left down the road. However, once my neighbour had the kindness to bring it over, we were really pleased with it. I am ill and cannot go out right now, this service brings excellent food to your door! The paneer dish was definitely much better than my local takeaway.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Really lovely Taste of Padstow …

Really lovely Taste of Padstow …. and it wasn’t Rick Stein🤣
Paul Ainsworth’s meal was delicious - the Rarebit was a triumph, the pasties were small bites of delight and the little hash browns were lovely. The additional sauces and complementary dishes just added the extra zings. Loved it. The ‘desert’ was fudge - I’m not a great fan of fudge, but this was glorious, fruity and sharp with no buttery sickness that usual puts me off fudge!
After this I shall be off to Padstow to check out the restaurant!
Many thanks - especially appreciate the half price offer which made this a real steal! Full price would still have been great value!
The snacky style of the meal, accompanied the English rugby victory a treat!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Indonesian Curry

Rick Steins Indonesian Curry was a well-balanced meal with fish cakes loaded with fish and a sublime curry full of flavour.
Living in the north-west, I have never eaten food from Rick Stein before and this was an opportunity to check it out.
The menu was easy to prepare and to serve and make it look like a professionally served meal. A very enjoyable evening in, probably at a significantly lower cost than eating in one of his restaurants.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service thank you!

Have loved Dishpatch offerings for several years now, especially for gifting, and recently had reason to deal with their excellent Customer Service - no fault of theirs, entirely due to my own forgetfulness - however they sorted me out with speed, charm and grace which makes me love them even more!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely home cooked meals for special occasions

I cant fault this company and idea, yes you have to do some cooking but its all explained and gives you opportunity to talk and relax with family. Plenty of high quality ingredients, had a slight issue with booking and redeeming a credit but swift response to email and issue rectified quickly.

31 December 2025
Unprompted review
Rated 4 out of 5 stars

Getting a little bland and boring

Been a customer for several years now. You seem to be going “off the boil” - maybe the prices need to rise to get better flavours and textures. It’s all getting a bit brown and vac packed slow cooked. When you started you had vibrant flavours and pop up chefs/ restaurants. Now it seems to mainly be celebrity chefs with menus that don’t change significantly.
I get that designing a menu to be shipped and cooked at home comes with challenges but some restaurants manage this much better than others.
Our local Michelin star restaurant manages to change their menu every month with the boxes containing a great selection of interesting flavours and textures with some cooking from scratch required. They also provide the provenance of all the main ingredients especially meat and cheese and we are certain they are responsibly sourced.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

A last minute decision to enjoy a…

A last minute decision to enjoy a Dishpatch dinner. (Andi Oliver’s Chocolate curry goat).
We chose a favourite chef and she didn’t disappoint.
Well seasoned, fresh flavours, exceptionally balanced meal. Loved it!

31 January 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Andi's Chocolate Curry goat doesn't disappoint Anna, it's a firm favourite for sure! So pleased to hear that you enjoyed it.

Best Wishes,
Team Dishpatch

Rated 4 out of 5 stars

Very efficient ordering and delivery

Very efficient ordering and delivery.
Butter chicken tasty and tender. Delicious dhal.
Prepartion could not have been easier.

31 January 2026
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Stephen and we hope you get to dine with us again sometime soon!

Best,
Michael

Rated 5 out of 5 stars

Osso buco

A real treat, every course a pleasure!

On our second Supper Ckub subscription.

31 January 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you for your review Ruth!
The Osso Buco is something else, so we're glad to hear you enjoyed it and you're making the best our of your membership.

Best,
Team Dishpatch

Rated 5 out of 5 stars

Great food.

Great food.. loved it. Was it better than going to our local restaurant? Maybe not.. but I could open a decent wine (£20) to go with it.

The local restaurant would charge 35£ for red ink..

31 January 2026
Unprompted review
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Reply from Dishpatch

Thank you for your review Tim.

Best,
Team Dishpatch

Rated 5 out of 5 stars

First Time and Lovely

First time order and it was excellent.easy to prepare, large portions and full of flavour and textures. Super recipe (paneer) and I would suggest it for anyone! Looking forward to ordering again 😀

27 January 2026
Unprompted review
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Reply from Dishpatch

What a great review, John, thank you so much for taking the time to share your experience with us and we're glad to hear you'll be ordering again!

Best,
Team Dishpatch

Rated 4 out of 5 stars

Back to Front, but a delight

Unfortunately my wife caught a tummy bug, so we could not have the meal as planned. As we had arranged for guests for a roast the next day, we could not have it the next day either. BUT we did manage to eat it all, but back to front! The desert I shared with your guest after a roast and it was VERY good. More a moose than a chees cake, but a perfect end to a meal. The next day I had the main course and it was a great coconut curry. And the following day we had the starter as an evening snack and the boule Verde was VERY good.

24 January 2026
Unprompted review
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Reply from Dishpatch

Thank you for your review of the Coconut Curry Espen and we're glad to hear that you enjoyed your menu, back to front, side to side - whatever suits you best!

Best,
Team Dishpatch

Rated 5 out of 5 stars

Restaurant quality food

The box was delivered as expected and everything was carefully packaged.
We enjoyed the samosas and chutney and the slow-cooked lamb biryani was delicious with tender lamb, flavoursome gravy and delicious rice and pastry.
It was a good quality meal in the comfort of our own home

28 January 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you so much for your review Jayne and we're so pleased you enjoyed your Biryani!

Best Wishes,
Team Dishpatch

Rated 2 out of 5 stars

Disappointing experience

Disappointing experience.
I’ve ordered direct from Rich Stein before & had a fabulous meal, so decided to order a meal as a gift for elderly parents.
When box arrived there was cream all over everything, the cream carton had split and cream covered all the contents. It was also all over the lid, so the box had clearly been upside down at some point - DPD clearly don’t take too much notice of the info on the side of the box re. careful delivery! The cream had started to solidify/congeal, so this must’ve happened early on in the journey. Other cartons were also split, so some very rough handling must have taken place - all contents are loose in the box so the likelihood of damage is high. There was a (defrosted) freezer pack at the bottom of the box, but no insulated packaging, so not great for seafood.
Apparently the food that was still edible was delicious, and Dishpatch offered a £20 refund, but overall really not worth the risk.

23 January 2026
Unprompted review
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Reply from Dishpatch

Hi Sue,

Thank you for leaving us a review and we're sorry to hear of the damage caused here by DPD. Taking a look at the conversation you've had with our support team it was rather difficult to get a good understanding of what was damaged besides the cream. In addition to this we can confirm that our Gel Packs can turn to liquid during transportation, though they do still retain a lot of cooling when compared to standard water-based solutions. With this being said when it comes to contacting the support team, photos are really helpful to the team in helping identify any problems and solutions, though we appreciate that this was not possible at the time, however the support team is always more than happy to help however they can.

Best,
Team Dishpatch

Rated 4 out of 5 stars

Limited choice of vegetarian dishes

I chose the Goila Butter Paneer Feast as my husband is vegetarian. The box arrived on the expected date, everything was in the box, instructions were clear, and quick to prepare. The portion sizes were good, unfortunately the mini poppadoms were mostly crushed in the plastic container, which meant they were difficult to eat. Tasty though. I would like to say we both thoroughly enjoyed the meal, however whilst I did, my husband was not so keen. He did not like the taste of the dal makhani, and the butter paneer was too creamy for him. He did comment that he enjoyed the rice, chutneys and naan bread. We didn't eat all the naan bread; my daughter polished off half of one, which she enjoyed! The paneer was the best I had ever tasted; super soft, not at all rubbery. I guess I would say it was pricy compared to an Indian takeaway that requires no preparation. The experience hasn't put me off, I will try another feast in the future, just wish there were more vegetarian boxes, or something that caters for one veggie and one meat or fish eater.

25 January 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Thank you for your review Tanya and we're glad to hear that you still managed to enjoy your menu despite the damage caused here, which is super sad to hear about. In terms of menus to suit different customers dietary requirements 1 menu with fish and meat as you mentioned, unfortunately this isn't something we offer at the moment but we'll be more than happy to pass your feedback over to the team!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Great food that tasted delicious and…

Great food that tasted delicious and was easy to prepare. The 4 person pochetta meal we choose was pretty good value for 4 and had generous portions, thr porchetta was delicious. We alsonhad an excellent expereince with thencustomer supper team who were effcient and friendly.

24 January 2026
Unprompted review
Dishpatch logo

Reply from Dishpatch

Wonderful review Kate and the Porchetta really is something else, so we're super happy that you enjoyed it.
Our support team are always super happy to help so we're pleased to hear you had a great experience with them.

All the best,
Team Dishpatch

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