Eterneva Reviews 248

The people at Eterneva are very compassionate and thoughtful. Every step, from the first enquiry to follow up on the delivery of my loved one's diamond, they were warm, supportive and very profess... See more

They kept me informed through the whole process, even with videos. It was reassuring knowing that my beloved was being cared for with compassion and respect. I chose the blue diamond, and couldn't be... See more

HIGHLY recommend Eterneva. Losing my mom and best friend was extremely difficult for me. This process of creating diamonds from her ashes, although lengthy and expensive, has been personal, cathartic... See more

I can’t even begin to tell you what an absolutely amazing experience this has been and it’s all because of the team at Eterneva that has helped me walk through this process. From the beginning they ha... See more

My experience was fantastic!! I enjoyed getting the updates on my husband’s transition into a beautiful, bright, shiny diamond!! The process was long, but getting the updates and the kindness and s... See more

I wanted something to remember my husband who died last year. I had seen this company pitch their product on Shark Tank and was very interested in what they do. Last January I decided to take action a... See more

Our family has always considered our pets as family members. When I came across Eterneva, I knew it was the perfect gift for my Mother. Throughout the entire process they kept her updated and ensure e... See more

I would calculate that my sweet daughter's diamond is about halfway complete. I so look forward to the updates on her journey. I find myself checking and rewatching the videos on her personal porta... See more

Very responsive in keeping me informed on my diamond! Looking forward to the finished product and getting my husband back. The staff are very personalable and care about our loss as if it were their... See more

Unfortunately, my first diamond fell out of the setting. I had used an independent jewler in my area. The care and support you offered with replacing my diamond was outstanding. Liz went the extra... See more

When I decided to have a diamond made from my husband’s ashes, I was so impressed with the compassion the team I worked with had for me and the respect they gave my loved one. Their attention to det... See more

This was my second experience with Eterneva, and once again, the entire team was incredible. From start to finish, the process was compassionate, detailed, and seamless. I especially appreciated t... See more

I would give this company 10 stars if available. They were so understanding and compassionate towards how I was feeling about the process.. they gave a step by step videos and emails the whole why th... See more

Mary was just an amazing listener to my story after losing my husband. When I opened my kit, I was completely blown away with the video message and her remembering even the small details of our life;... See more

Everyone was supportive and professional during the diamond's development. Kelly was kind, considerate, answered all my questions in a quick manner. I've taken Justin's diamond to my jeweler a... See more

5 star rating from beginning to end! I felt as though you personally knew my incredible husband as we corresponded with every new step of his diamond creation! I’m incredibly proud of my blue diamon... See more

Since my husband passed last December my experience with this process ( which is still ongoing) is limited. So far I’ve been pleased with the updates regarding the process along with the videos. I am... See more

Step by step notifications are always perfect Respect and Dignity towards my husband’s memory are comforting during our family’s difficult time grieving his passing! I will cherish the Diamond you a... See more

Eterneva is such a special company. Candidly, I work here, but I was a huge fan for years before joining the company. I am going through the diamond journey to honor my Gram who I lost 10 years ago. S... See more

Updates about the status of my order were fairly regular after many communications initially to start the process. The emails showed or told me where in the process my mother's diamond was, usually wi... See more

Eterneva employs wonderful caring people. Their communication and follow up is outstanding. When my husband passed I wanted something to always remember him. I saw the Eterneva pitch on Shark Tank... See more

I loved the email updates, even when there were not major milestones. I never once felt like I was wondering what was happening with my moms ashes. Through this entire process, my moms ashes were trea... See more

The people at Eerneva were absolutely fabulous! The customer service was outstanding, and I felt very taken care of! The quality of my diamond is exquisite, and I would definitely recommend them to an... See more

The team working with my husband's ashes have been amazing. They are so involved with getting to know his story. Learning the step by step process has been so interesting and keeps me connected to my... See more

They have kept me well informed during the process. someone left a strange comment about a delivery for New Years. I don't believe they know what you do. I have been very please during the whole... See more

Eterneva does a great job of being customer focused. They really get to know you and your loved one. They provide a lot of transparency throughout the process and make your experience unique to you.... See more

Working with the team at Eterneva was a peaceful experience. Loosing my mom is still incredibly hard to process. The team was not over bearing or intrusive and helped with the process in such a lovin... See more

I really love the way Eterneva makes a real effort to get to know my loved one and our family needs. I have been terrible at replying to their e-mails because all this is so hard for me, but the team... See more

After losing someone incredibly special to me, I wanted to find a way to keep their memory close in a meaningful, lasting way. I discovered Eterneva, and their idea of turning ashes into a diamo... See more

Eterneva is the most unique company I have ever seen. They are very caring and kind while providing you with a sense of comfort that I have never experienced before. I am not a number. They make y... See more

From the very first phone call until the conscientious delivery I felt cared for and seen. It is clear these people all have had their own journeys. They handle every delicate aspect and stage with in... See more

Eterneva was transparent through the whole process. They were great at getting back to me every time I had questions or concerns and updated me in a timely manner, every step of the way. They did exac... See more

From start to finish, every person I worked with at Eterneva took the time/made the effort to get to know who my brother was and who the diamond was being created to remember. They were caring, attent... See more

Everyone at Eterneva has been excellent about informing me of the process, answering questions timely, and updating throughout. They genuinely care about your story and love being a part of the healin... See more

They keep me informed on all the steps of the process with video or verbal information. Jacob even reached out during the holidays to just check in on me. So nice of him to do that.

I can’t describe in words what it meant to me to have my fur babies ashes made into a beautiful diamond. I had the pleasure of this experience with amazing people at Eterneva and I’m forever grateful.... See more

Right from the first contact, everyone has been very warm and sensitive. I especially loved the video in the welcome kit with the personal message from Jennifer. Having videos of the steps that... See more

Loss is not easy, and the staff at Eternva has provided my sisters and I such care and support in each step of the process so far. The staff at each process has been so wonderful to work with, and t... See more

I really liked the great communication from the team creating our diamond. They answered questions quickly. I felt impatient and had to keep reminding myself it takes time to create a diamond!

Compassionate, caring, humble and honest people. Liz, was amazing from the beginning of our journey to the moment we picked up our diamond. Thank you for everything.

Everyone has been so comforting and reassuring throughout this whole process. I've been well informed and understand what is going on with every step of this journey.

I absolutely love my “grams”, as a red ruby colored .49 size diamond. The whole Eterneva process is so personalized. They really get to know your family member through questions, pictures, phone calls... See more

I can’t say enough about how caring and genuine the staff has been. They have texted back and forth when I’ve fallen apart. They call to check on me and let me cry and talk through things. This proces... See more

I love the updates I get from Eterneva regarding the journey my husband is taking to make his way from ashes to a beautiful diamond. However, it is sometimes difficult to understand the person speakin... See more