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Rated 1 out of 5 stars

in queue for 2 hours almost and my spot has not moved at all, people who got in the ticket checkout were kicked out and put at the back of the queue because the website is a buggy mess.

Rated 5 out of 5 stars

Great advertising, easy to understand and book events Many payements méthode available Each step is explained it’s easy to follow Overall great experience We’ll be sharing and using it more

Rated 5 out of 5 stars

it has been a very great experience, it's a very easy and smooth platform. Especially when it comes to payment it was handled pretty well. I usually get so frustrated when I'm buying tickets online bu... See more

Rated 5 out of 5 stars

Almost all events I attend use Eventix. The UI is easy to understand and you can't really do anything wrong. The tickets get delivered really quick to your email address and you can easily donwload it... See more

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4.5

Excellent

TrustScore 4.5 out of 5

391 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolutely atrocious customer service

Absolutely atrocious customer service. First I was contacted to be told the tickets for my section had oversold (after the organiser had released additional ‘previously unavailable’ tickets) so my only options were to either change to a standing ticket or get a full refund. (Despite there still being seated tickets available on AXS at an increased cost)
As the standing tickets were not a viable option I requested a full refund. This was over 2 weeks ago and I have yet to receive a refund or any further information beyond ‘we have received your request’ despite my repeated attempts for an update via email, an AI web chat service and a phone number that doesn’t work. I am now a further £300 out of pocket after having to purchase new tickets with still no sign of reimbursement for my original £270 tickets.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to finish

Fantastic experience from start to finish!
The entire ticket-buying process was incredibly smooth, quick, and stress-free. The website is clear, well-designed, and very easy to navigate, which made finding and purchasing tickets effortless. All the information was presented clearly, payment was seamless, and I received my confirmation immediately. Everything felt professional and reliable, and the whole experience genuinely got me even more excited for the event. I would absolutely use this service again and would highly recommend it to anyone looking for an easy and trustworthy way to buy tickets.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy in use

The interface was very user friendly. It only took a few simple steps to order, pay, and personalize my ticket!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great advertising

Great advertising, easy to understand and book events
Many payements méthode available
Each step is explained it’s easy to follow
Overall great experience
We’ll be sharing and using it more

17 December 2025
Unprompted review
Rated 5 out of 5 stars

All the info in 1 page

First time to use it and the payment was easy. Everything went smoothly, lots of payment options and you can see the difference between each package type before you pick it all in one page! Wonderful!!

27 October 2025
Unprompted review

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