in queue for 2 hours almost and my spot has not moved at all, people who got in the ticket checkout were kicked out and put at the back of the queue because the website is a buggy mess.
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See what reviewers are saying
Great advertising, easy to understand and book events Many payements méthode available Each step is explained it’s easy to follow Overall great experience We’ll be sharing and using it more
it has been a very great experience, it's a very easy and smooth platform. Especially when it comes to payment it was handled pretty well. I usually get so frustrated when I'm buying tickets online bu... See more
Almost all events I attend use Eventix. The UI is easy to understand and you can't really do anything wrong. The tickets get delivered really quick to your email address and you can easily donwload it... See more
Hasn’t replied to negative reviews
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shits awful
Worst servers i have ever experienced
Worst servers i have ever experienced
Spiritually israeli
Stuck in a queue for hours
Stuck in a queue for hours, full of bots stealing tickets from real people
in queue for 2 hours almost and my spot…
in queue for 2 hours almost and my spot has not moved at all, people who got in the ticket checkout were kicked out and put at the back of the queue because the website is a buggy mess.
Absolutely atrocious customer service
Absolutely atrocious customer service. First I was contacted to be told the tickets for my section had oversold (after the organiser had released additional ‘previously unavailable’ tickets) so my only options were to either change to a standing ticket or get a full refund. (Despite there still being seated tickets available on AXS at an increased cost)
As the standing tickets were not a viable option I requested a full refund. This was over 2 weeks ago and I have yet to receive a refund or any further information beyond ‘we have received your request’ despite my repeated attempts for an update via email, an AI web chat service and a phone number that doesn’t work. I am now a further £300 out of pocket after having to purchase new tickets with still no sign of reimbursement for my original £270 tickets.
Fantastic experience from start to finish
Fantastic experience from start to finish!
The entire ticket-buying process was incredibly smooth, quick, and stress-free. The website is clear, well-designed, and very easy to navigate, which made finding and purchasing tickets effortless. All the information was presented clearly, payment was seamless, and I received my confirmation immediately. Everything felt professional and reliable, and the whole experience genuinely got me even more excited for the event. I would absolutely use this service again and would highly recommend it to anyone looking for an easy and trustworthy way to buy tickets.
Easy in use
The interface was very user friendly. It only took a few simple steps to order, pay, and personalize my ticket!
Great advertising
Great advertising, easy to understand and book events
Many payements méthode available
Each step is explained it’s easy to follow
Overall great experience
We’ll be sharing and using it more
The process was fast and the page is…
The process was fast and the page is clear and understandable
Very good & fast to buy tickets
Very good & fast to buy tickets! Love this
Smooth and easy
Smooth and easy, easy to buy tickets and find your event
All the info in 1 page
First time to use it and the payment was easy. Everything went smoothly, lots of payment options and you can see the difference between each package type before you pick it all in one page! Wonderful!!
It’s very easy never overwhelming
It’s very easy, simplistic to follow I never feel overwhelmed when buying tickets via this platform and I really appreciate that
Easy to understand and very clear text
Fast and easy process.
Amazing and fast with paypal
Clear website
The website was really easy and clear to follow which I really appreciate as these things can often be a hassle.
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