GadgetPickup.com Reviews 818

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the payment process and the speed of service. Consumers appreciate the great condition of the products and find them exactly as described. People highlight the user experience, describing it as smooth, easy, and efficient. Reviewers also appreciate the competitive pricing, often receiving better offers compared to other services. The entire process, from getting a quote to receiving payment, is considered fast and straightforward. Customers are pleased with the clear communication and prompt responses throughout the transaction.

Based on these reviews

Rated 5 out of 5 stars

Device arrived in great condition and exactly as specified in the listing. I was able to save around $300 buying through Swappa compared to buying the exact same device at a carrier store. Device also... See more

Rated 5 out of 5 stars

We were honestly nervous about selling our phone online—half expecting to get scammed with the classic, “Yeah we received the phone but we found that it’s actually taken calls sooooo we have to give y... See more

Rated 5 out of 5 stars

I was thoroughly impressed by GadgetPickup! I was inexperienced at selling my old phone online. GadgetPickup was easy to use, quick to pay, and they paid me exactly what was quoted! The process is eas... See more

Rated 5 out of 5 stars

Fast inspection and payout unlike BuyBackWorld who has had our same items, and yet hasn't inspected or paid us. The only draw back was PayPal charges s 3% fee which is $15.00 other than that great fas... See more

Rated 5 out of 5 stars

Great price pretty quick for funds to arrive. Not sure how much requesting box or using UPS would shave off but might be a nice option they are better than USPS for one stop when you don’t have packag... See more

Rated 5 out of 5 stars

I would definitely recommend Gadget Pickup. I was kinda hesitant at first but after deeper looking and reading reviews I took the risk and I can honestly say that I am beyond glad that I did. They... See more

Rated 5 out of 5 stars

They offered higher rates than any other trade in service. Was paid about 24 hours after they received my device. Was paid the exact quote, no nit picking to lower the price like I’ve experience other... See more

Rated 5 out of 5 stars

I logged my devices and matched their description to the available choices. Gadget pickup provided a paid for shipping label and received my package in a timely manner including the holiday for Presid... See more

Rated 5 out of 5 stars

The process was simple. Choose the condition of your phone, reset the phone to factory defaults, securely package the phone and attach the prepaid shipping label.Once shipped, you can track your packa... See more

Rated 5 out of 5 stars

Selling my iPhone through GadgetPickup was quick and easy. The process was straightforward — they provided a prepaid shipping label, and all I had to do was pack the phone securely. Based on the condi... See more

Rated 5 out of 5 stars

This was by far one of the easiest processes! I had compared several other companies and Gadget Pickup gave me the best offer and made everything so smooth. From the date of my offer to the payment be... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish! The process was super smooth—they offered the best price for my laptop, sent me a prepaid shipping label, and kept me updated every step of the way. As soon... See more

Rated 5 out of 5 stars

I'm so glad I found GadgetPickup! My device was in excellent condition, so naturally I wanted a fair price. No one else came close to their offer, and after reading the reviews, I decided to accept it... See more

Rated 5 out of 5 stars

Sending off an electronic device that’s worth decent money is never an easy thing to do. The experience I had with this company was incredible! I read the reviews and decided this is the way to go. I... See more

Rated 5 out of 5 stars

I've had a number of experiences with buyers of used technical gear, but none has been as smooth, as easy, nor as fast as what I experienced with GadgetPickup.com. In fact, things went so well...AND P... See more

Rated 5 out of 5 stars

I trust Gadget Pickup every time! Really good offers, SUPER fast evaluations, and really good communication! If you have any electronics you need to sell, THESE ARE THE PEOPLE TO SELL TO! I have done... See more

Rated 5 out of 5 stars

This was my first time using GadgetPickup, and the experience was excellent from start to finish. I submitted my gadget details on 6/14 to get a quote and shipped it out two days later using the prepa... See more

Rated 5 out of 5 stars

Really easy process and they communicate clearly at every step. AND this company was exceptionally responsive when I contacted them to let them know I'd supplied the wrong account number. It was rem... See more

Rated 5 out of 5 stars

Gadget Pickup has been my go to for selling off old tech I no longer need and for the past year and I've had nothing but positive experiences with using them. Prompt payment too and their very respons... See more

Rated 5 out of 5 stars

Very easy to send the product off, for free, and when they received it they informed me immediately. They received my offer/package around 9:40 AM on a Monday and sent an email saying the process woul... See more

Rated 1 out of 5 stars

Seller blocked me on eBay for asking for serial number for cellular iPad. Purpose is for me to check repair history and blacklist. I am a previous customer. I asked a second time because I r... See more

Company replied

Rated 2 out of 5 stars

Best upfront price online, but the final offer gets lowballed. They make up flaws and dock way too much for battery health. Would be cheaper to have the battery replaced and sell to someone else.... See more

Company replied

Rated 5 out of 5 stars

The process was straightforward. I got a price quote online and downloaded their usps ground shipping label. The same day they received the iPhone, they inspected it, paid to my Zelle account, and not... See more

Rated 5 out of 5 stars

They paid for shipping, if you are honest about the condition of your device, they will pay you what they quoted. Payment was completed immediately after inspection. They responded to questions and ma... See more

Rated 5 out of 5 stars

I recently purchased the iPhone 16e from GadgetPickup, and I couldn’t be more pleased with the entire experience. From start to finish, the process was seamless. Checkout was straightforward, and... See more

Rated 5 out of 5 stars

First time doing business with gadgetpickup it was great experience with. If you provide info as it same as device in quote , gadgetpickup processing same day Excellent service PayOut . also the... See more

Rated 5 out of 5 stars

Gave a fair offer on my 256gb steam deck sent it in, expecting flaws and a lower counter offer based on other companies. Within a day of them receiving the device the inspection was done and I was pai... See more

Rated 5 out of 5 stars

GadgetPickup was very easy to work with. They made their offer and followed through with it. Furthermore, I was impressed with their customer service. I had to write them an email at one point, and I... See more

Rated 5 out of 5 stars

The iPhone that GadgetPickup sold me was in much better physical condition than I expected, and the iPhone is working well. They communicated well with me, quickly answering questions. They quickly... See more

Rated 5 out of 5 stars

If youre looking for a deal regarding purchasing used gadgets then swappa is your place to go. I've been using them for years and have yet to have a bad experience. All the information is there for an... See more

Rated 5 out of 5 stars

Selling with GadgetPickup was a convenient, worthwhile experience! The timespan from deciding to sell my tablet to receiving my payout was only about a week and a half. I input my tablet's condition,... See more

Rated 5 out of 5 stars

Very professional and responsive through out the process. Based on the self-evaluation of phone done by me, they gave a quote for my phone and sent a mailing label to my email address. I printed the l... See more

Rated 5 out of 5 stars

I absolutely recommend these guys! The process was extremely smooth. They sent a label so shipping was free, they inspected the device upon delivery and paid the promise amount way before time.

Rated 4 out of 5 stars

Whole process was quite smooth, however I didn’t aware that Paypal would charge $50 fee, really ridiculous. You should consider cooperating with Alipay, you customers will love you!

Rated 5 out of 5 stars

Very smooth transaction. They made a fair offer for my phone, provided very clear instructions and paid the exact amount of the offer upon receiving. I couldn't have asked for a less stressful experie... See more

Rated 5 out of 5 stars

Gadget Pickup has a fast and easy shipment process. They inspected the smart phone and made payment quickly. Gadget Pickup paid the quoted amount which was very fair. So glad there's a trustworthy bus... See more

Rated 5 out of 5 stars

Terrific experience. There was transparency throughout it all, with txt messages and emails. Once the phone was received and accepted, I had my money deposited via bank transfer within 24hrs. I recomm... See more

Rated 5 out of 5 stars

Was skeptical at first, but am really glad I went through with the process. After receiving an iPad and iPhone from a friend that believes I needed to evolve from being an android user, I quickly r... See more

Rated 5 out of 5 stars

I purchased an iPhone 13 from gadgetpickup through Swappa.com. A company I purchased through for years and who are excellent. The phone was shipped almost immediately arriving within four days of pur... See more

Rated 5 out of 5 stars

I used GadgetPickup to sell my old cell phone because of their excellent reviews and I am glad I did. Their communiction was timely, and payment was prompt. I just shipped to them another phone that I... See more

Rated 5 out of 5 stars

Love this company. The process was quick and easy. I’ve sold an xr, iPad and iPhone 15 pro. I’ve received exactly what I expected for a broken, good and flawless device. To add they are also excellent... See more

Rated 5 out of 5 stars

Easy selling process. Got a great estimate for my iPad Pro, over twice what other sites offered. Once they received my item, they quickly evaluated it and gave me the full offer they have made. I will... See more

Rated 5 out of 5 stars

What a wonderful experience. I chose Gadget Pickup because they offered more than anyone else. I am so surprised at how fast I got payed, WOW!!! Will definitely sell here again.

Rated 5 out of 5 stars

Selling my iPhone online was way easier than I expected. The whole process was simple and straightforward. I got a quote in minutes, and everything was clearly laid out so I knew exactly what to... See more


Company details

  1. Cell Phone Store
  2. Computer Store

Written by the company

Gadget Pickup is a consumer electronics trade-in service that endeavors to reshape the way we buy and sell electronic goods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

818 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super easy process

Super easy process. Guesstimated my phone value based on my description, gave me a pre-paid label and after the received it paid me on the same day. Only time I’ve ever done this but I wish I would have known before because often I just toss the old phone or put it in a drop box somewhere.

5 February 2026
Rated 5 out of 5 stars

Highly recommended

Although I was skeptical at first, never having sold used electronic equipment before, this company turned out to be exceptional in service. Their website application was clear, they responded promptly with a fair price, provided pre-paid mailing the equipment, made their evaluation in a few days and sent the check for reimbursement within a week. Highly recommended.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Seller blocked me on ebay

Seller blocked me on eBay for asking for serial number for cellular iPad. Purpose is for me to check repair history and blacklist. I am a previous customer.
I asked a second time because I received an alert from eBay regarding a “new” listing for the exact same item. I was unsure if my previous message reached the seller.

Third time was the next day given I got no response the day before.

This was a buy it now/auction listing that was time sensitive.

This lack of communication, pettiness and passive aggressiveness is just strange .

3 February 2026
Unprompted review
GadgetPickup.com logo

Reply from GadgetPickup.com

Hello,

Thank you for your feedback. We respond to all customer messages and aim to maintain clear communication at all times. We were unable to identify this interaction based on the information provided, as the username appears as anonymous.

If you’re willing to share additional details (such as the item number or message timestamps), we’d be happy to review the situation further and clarify what happened.

Best regards,
GadgetPickup LLC

Rated 5 out of 5 stars

Would reccomend

Clear communication and an easy process. Given a reasonable window to send the device in. Received my payment no problem.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently sold my iPhone through…

I recently sold my iPhone through GadgetPickup and had a very positive experience from start to finish. I was honestly a bit nervous going in because buyback services can sometimes change offers after inspection, but everything went exactly as quoted.

The instructions were clear, shipping was easy, and communication throughout the process was timely and professional. My device was inspected quickly, there were no surprise deductions, and payment was issued promptly once the inspection was completed.

I also appreciated how transparent the process felt — as long as you accurately describe your device and follow the instructions, the experience is straightforward and fair. I would absolutely use GadgetPickup again and would recommend them to anyone looking for a reliable and legitimate way to sell their phone.

14 January 2026
Rated 5 out of 5 stars

Quick, Easy, and Trustworthy!

I was thoroughly impressed by GadgetPickup! I was inexperienced at selling my old phone online. GadgetPickup was easy to use, quick to pay, and they paid me exactly what was quoted! The process is easy to follow, including how to determine the condition of your phone (e.g., no scratches, regular wear, battery life between X% - Y%, etc.). Easy-to-print postage-paid return label. Dropped it off at USPS. Done! It took a few days for them to receive my package, then a couple days to review my phone and pay directly to my bank account. I would highly recommend.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Google Pixel 10

Device arrived in great condition and exactly as specified in the listing. I was able to save around $300 buying through Swappa compared to buying the exact same device at a carrier store. Device also arrived in a timely manner, about 2 days before expected arrival date. I performed a thorough functionality check when the item arrived and everything works great!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

I accepted GadgetPickup's offer for my Samsung Galaxy S10+ tablet

I accepted GadgetPickup's offer for my Samsung Galaxy S10+ tablet and mailed the device to them. They inspected my flawless condition tablet with all accessories/original box included and a deposit was promptly made to my Zelle account. Their receipt of my device and inspection completed took less than 3 days. Extremely pleased with their professionalism and overall service! Much appreciated! I will definitely be recommending GadgetPickup to others.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Legitimate

Legitimate - Awesome - Prompt buyback service, kept me updated every step of the way, honored initial trading quote

20 January 2026
Unprompted review
Rated 3 out of 5 stars

Gadget was a stand up company

I sold my iPhone 13 to gadget pick up for $262. The battery was not as in good condition as they needed . Please check your battery before making a deal with them. They were a stand-up company at the end I received $200.

16 January 2026
Unprompted review
GadgetPickup.com logo

Reply from GadgetPickup.com

Hi Clifford, thank you for getting back to us.

We’re glad we were able to resolve the issue and reach a fair outcome for both sides. We truly appreciate your time and cooperation throughout the process.

GadgetPickup Support Team

Rated 2 out of 5 stars

Best upfront price online, but

Best upfront price online, but the final offer gets lowballed. They make up flaws and dock way too much for battery health. Would be cheaper to have the battery replaced and sell to someone else. Beware.

They also hold the phones hostage, quite possibly until you agree with them, which I have not done. I refused their offer.

15 January 2026
Unprompted review
GadgetPickup.com logo

Reply from GadgetPickup.com

Hello Joel,

Thank you for your feedback, and we’re sorry for any frustration this situation caused.

After reviewing your order, we found that the condition was adjusted for two main reasons: battery health below the Flawless requirement and visible deep marks on the device frame near the charging port.

For orders submitted as “Flawless”, devices must have no visible scratches, scuffs, or other signs of wear and must show battery health of 95% or higher with no "service battery" message. Devices with deep marks fall under our “Fair” condition category. Devices with battery health below 80% and a “service battery” message fall under our “Minor Damage” category. All of these requirements are clearly outlined on our website when selecting the device condition.

For more information about battery health, you can also refer to Apple’s official guidance: https://support.apple.com/en-us/HT208387.

We also see that our supervisor reached out several times to explain the assessment and work toward a resolution. As the adjusted offers were declined, the devices were returned to you free of charge. We have sent you an email today with the return tracking number.

If you have any questions or would like us to review anything again, please feel free to contact us at [email protected].

Sincerely,

The GadgetPickup Team

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