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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and patience. Consumers highlight the effectiveness of the services in resolving various computer issues, including malware removal and system cleanup. People express satisfaction with the clear explanations provided and the overall helpfulness of the team. The service is frequently described as competent and complete, with reviewers appreciating the time and effort dedicated to fixing their problems. The technology employed is considered top-notch, and the customer service receives high marks for being courteous and informative. Reviewers feel confident in the protection provided and are happy to recommend the company to others.

Based on these reviews

Rated 5 out of 5 stars

Mr. Goodman worked wonders cleaning up my computer and was super patient with me. Thank you so much. He took care of all my problems and fixed them. Very satisfied with his work and will recommend Gee... See more

Rated 5 out of 5 stars

What an amazing experience! Goodman and his team spent the better part of a day getting all the bad stuff such as malware and foreign traces and viruses out of the system and now the computer has bee... See more

Rated 5 out of 5 stars

Computer & & printer are now in sinc and working well Lisa was was fantastic and very knowledgeable and spent a lot of time with me. I don't believe she could have done any better She is now my ang... See more

Rated 5 out of 5 stars

speaking to a man who knows every thing all about computer,my laptop was having virus and malware ,Andrew cleaned all the troubles with the system and gone ahead and provided me the software protectio... See more

Rated 5 out of 5 stars

It is my opinion, that this has been the most competent interaction with anyone in the computer repair industry. My interaction with both Anna and Sam has been an exercise in professionalism. They pr... See more

Rated 5 out of 5 stars

My computer was locked up with hundreds and hundreds of pop-ups, After contacting Geek-way and talking to Peter, he accessed what he thought were the issues. I allowed Peter access to my computer and... See more

Rated 5 out of 5 stars

Very good experience, cleaned every thing well, greatly recommend their services. Very satisfied with the service, all my problem is being fixed. Thank u Goodman and his team. I would recommend Geek w... See more

Rated 5 out of 5 stars

I found that all the personnel I worked with at Geek Way LLC were very professional and explained the process very clearly. Lisa was especially very helpful as she did all the work to clean up my com... See more

Rated 5 out of 5 stars

Goodman was very patient and explained what I needed done. I was having problem with outside people of unknown origins connecting to my email and sending me questionable bills. Geek way LLC took the... See more

Rated 5 out of 5 stars

I was having a difficult time getting into my outlook email account and with the help of Lisa, i found out that my computer had a lot of issues that needed to be corrected. Lisa took this task and wi... See more

Rated 5 out of 5 stars

All my PC problems was diagnosed and fixed immediate for me and he called me back on time as promised me. I'm very happy and satisfy with him. He's knowledgeable and professional. I will recommend... See more

Rated 5 out of 5 stars

Very knowledgeable, helpful and very truthful about their company. Help me right away with a problem and now have access to different programs without running into problems. I recommend geekway llc to... See more

Rated 5 out of 5 stars

I had a big problem with my computer logging on to the internet. Technician Andrew Green took the time to walk me though the problems and the reason for the issues. After taking the time to explain e... See more

Rated 5 out of 5 stars

Goodman is a very knowledgeable tech and did wonders with our computer problems. The issues we had with damage to our computer such as keylogger, malware and more are fixed and we feel very satisfied... See more

Rated 5 out of 5 stars

Dear GeekWayLLC I On Wednesday 3 rd December had the pleasure of engaging Geekway LLC to assist me in the service of my home computer. The conversation led to me appoint your company on a 5 year c... See more

Rated 5 out of 5 stars

Goodman was a life saver and thoroughly reviewed and fixed my system. I am do indebted to him and will be working with him only over the long-run. When I finally meet him for lunch he will be getting... See more

Rated 5 out of 5 stars

Anna gave the best support I could have imagined. She was very professional and extremely competent. Please let her know that I really appreciate the great work she has performed for me.

Rated 5 out of 5 stars

How I feel at this moment will explain How I feel about the help I have received from Lisa and her team of experts!! I am on the verge of tears, as a matter of fact I am crying in joy! I have no... See more

Rated 5 out of 5 stars

I was very pleased with the service that I received from Stephanie today. I talked to Stephanie about the issue that viruses that I was having able to resolve all my issues. She also discussed with m... See more

Rated 5 out of 5 stars

Mr. Goodman was very helpful all my problem were solved, my system has being fixed, I am very much satisfied with the work and would highly recommended Geek way LLC to other facing similar kind of pro... See more

Rated 5 out of 5 stars

Mr. Goodman was terrific ... help me restore me computer. Very satisfied my problem was fixed. Highly recommend Geek Way LLC to others that have this problem!

Rated 5 out of 5 stars

Andrew Green was very good work and very knowledgeable very patience very satisfied with his help, All my problem has been fixed happy with the service. thank you Geekway llc and Andrew.

Rated 5 out of 5 stars

I was very happy with the through service and assistance Lisa provided-she was kind and patient with me and I really appreciated her time. Thank you GEEKWAY LLC

Rated 5 out of 5 stars

Anna was very professional and patient. She had quite a mess to clean up as my malware and spam protection had lapsed. My computer runs great now and I would highly recommend their service.

Rated 5 out of 5 stars

thank Mr. Goodman did a wonderful help i really pleased with him and great job cleaning up my computer great and will recommend your company to everyone geekway LLC

Rated 5 out of 5 stars

I want to thank ANA for all the time and effort she dedicated to upgrading my computer today. She spent many hours working on it and I appreciate it all. I appreciate her beautiful attitude and pat... See more

Rated 5 out of 5 stars

Lisa was awesome with the service she performed on my laptop! She resolved the software issues that I was experiencing. She's brilliant with the knowledge of the software. I highly recommend the G... See more

Rated 5 out of 5 stars

very efficient, all my problem has being fixed, protection installed. Very happy with the assistance i have received. Thank u Goodman and Geek way LLC

Rated 5 out of 5 stars

Andrew from Geek-Way was very proficient and helpful in ridding my computer of viruses and malware. Very reliable and worked quickly to do the job. Very satisfied with the service and would recommen... See more

Rated 5 out of 5 stars

My experience was interesting. Anna was patient, courteous and detailed in her meeting and assisting me today. I appreciated the answers and information given; that gave me knowledge and understand... See more

Rated 5 out of 5 stars

Mr. Goodman was very knowledgeable and helpful in resolving my computer systems issues. My problem was identified and resolved very quickly. I would highly recommend Geek-Way for any future system iss... See more

Rated 5 out of 5 stars

I had the pleasure of working with mr. Peter O"kala, it was a wonderful experience. He he co-operative, gentle, patience, I can tell he works with a smile on his face. He is quite knowledgeable in... See more

Rated 5 out of 5 stars

I am able to use my computer quickly. The problem has been solved and I would recommend Geek-way to others who may have similar problems. Goodman was a great help.

Rated 5 out of 5 stars

The company is very professional and helpful. Lisa was so patient with me, being a senior adult. the issue has been fixed.

Rated 5 out of 5 stars

It was a great experience; i will relay this to my friends. The issue has been fixed internet issue but now my internet is working fine .

Rated 5 out of 5 stars

Very courteous and professional service. Peter was very patient and responsive. I feel confident that my computer is now adequate protected. Thank you!

Rated 5 out of 5 stars

the help was very informative and clear to understand. and very quick. all the problems were fixed and and i would recommend Geek way LLC to others.

Rated 5 out of 5 stars

Amazing support from GeekWay! My issue was addressed quickly and effectively, giving me complete confidence in their services. I wouldn’t hesitate to recommend this company to anyone.

Rated 5 out of 5 stars

Ms Lisa was the best to help me with my problem with mu computer she had a lot patience with i can say how much she help , she was so helpful and understand , i thank her so much for her help with my... See more

Rated 5 out of 5 stars

Lisa clearly and skillfully explained security risks, ways needed to eliminate them, was patient and EXTREMELY HELPFUL!

Rated 5 out of 5 stars

Lisa was great at service from she was great she gave the best service THANK YOU GEEKWAY LLC!!

Rated 5 out of 5 stars

Had a great time lisa and the time they took care with my malware problem in short time . Thank you team Geekway . and my issue has been resolved.

Rated 5 out of 5 stars

The guys that helped me was good. I had no problem understanding what they were doing to help me.


Company details

  1. Computer Repair Service
  2. Business and IT Consulting Agency
  3. Computer Security Service
  4. Computer Software Store
  5. Printer Repair Service
  6. Software Company

Written by the company

Geekway LLC is a leading private company specializing in comprehensive online computer repair services across the USA and Canada. Founded in 2021, Geekway LLC is dedicated to ensuring unmatched online security and providing top-notch technical support1. Their expert team offers remote troubleshooting and repair for hardware, software, and performance issues, along with cybersecurity and IT help desk services. Geekway LLC is committed to excellence and innovation, helping individuals and businesses keep their systems secure and running smooth. Products: Geekway Pro: Safeguard IT security software offering firewall, antivirus, and spyware protection with user access controls to protect data and networks. Geekway PC Optimizer: Software designed to clean and speed up PCs, improving system performance by removing unnecessary files and optimizing system settings. Services: Online Computer Repair Services: Remote troubleshooting and repair of computer issues, including hardware, software, and performance problems. Cyber Security & IT Help Desk Services: Support services for IT-related issues, including cybersecurity measures and help desk assistance. Virus Removal: Assistance in removing viruses and other malware from computers. Data Recovery: Services to recover lost or corrupted data from various storage devices. Printer Troubleshooting: Assistance with diagnosing and fixing printer issues.


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

execellent assistence

speaking to a man who knows every thing all about computer,my laptop was having virus and malware ,Andrew cleaned all the troubles with the system and gone ahead and provided me the software protection.i am very satisfied and happy with the assistence.Thank u Geekway llc and Andrew as well.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Dear GeekWayLLC

Dear GeekWayLLC
I On Wednesday 3 rd December had the pleasure of engaging Geekway LLC to assist me in the service of my home computer. The conversation led to me appoint your company on a 5 year contract. All my conversation with your staff was conducted very professionally, i felt very confident that you will give me the very best of service and i have no hesitation in referring you to my family and friends, both here in Canada and the USA,

3 December 2025
Unprompted review
Rated 5 out of 5 stars

I was having a difficult time getting…

I was having a difficult time getting into my outlook email account and with the help of Lisa, i found out that my computer had a lot of issues that needed to be corrected. Lisa took this task and within a few hours, my computer including my email are all working great. Thank you Lisa Geek-Way LLC.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Andrew from Geek-Way was very…

Andrew from Geek-Way was very proficient and helpful in ridding my computer of viruses and malware. Very reliable and worked quickly to do the job. Very satisfied with the service and would recommend the company to others.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I had a big problem with my computer…

I had a big problem with my computer logging on to the internet. Technician Andrew Green took the time to walk me though the problems and the reason for the issues. After taking the time to explain everything he took the time to explain how to correct the issue and the difference in protection on the market. He completed repairs, his service was outstanding and the system which was installed is great. I look forward to hearing from him in the future, with now computer issue. I great company Geek way LLC and the people are top of the line.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Andrew Green was very good work and…

Andrew Green was very good work and very knowledgeable very patience very satisfied with his help, All my problem has been fixed happy with the service.
thank you Geekway llc and Andrew.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

very well explained and fixed

very efficient, all my problem has being fixed, protection installed. Very happy with the assistance i have received. Thank u Goodman and Geek way LLC

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Goodman is a very knowledgeable tech…

Goodman is a very knowledgeable tech and did wonders with our computer problems. The issues we had with damage to our computer such as keylogger, malware and more are fixed and we feel very satisfied with the assistance I have received. Thank you Geek Way LLC.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Lisa was awesome with the service she…

Lisa was awesome with the service she performed on my laptop! She resolved the software issues that I was experiencing. She's brilliant with the knowledge of the software. I highly recommend the GeekWay service.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the service…

I was very pleased with the service that I received from Stephanie today. I talked to Stephanie about the issue that viruses that I was having able to resolve all my issues. She also discussed with me about getting the Geekway Pro Safeguard.

29 July 2025
Unprompted review

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