The purchase arrived fairly fast. 5 days after the order. Well packed and in perfect condition. I wish geekmaxi had communicated a bit better after the sale. They went a bit silent and j didn't know w... See more
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Geekmaxi is a group of people who see the meaning of innovation, technology and fashion in life. We are not only here to sell, but also look forward to sharing the latest technologically advanced gadgets from all the electronic products to majority of the consumer goods like vacuum cleaners, electronic scooters, e-bikes, earphones and more with you.
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Replied to 84% of negative reviews
Typically replies within 48 hours
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Reliable and responsive support team
The Geekmaxi service team was always available, responding quickly and ready to help. They carefully analyzed the technical issue I had with their product and suggested different solutions until it was resolved.
The device is not working
The device is not working. Rubbish. The return is not possible, If you have purchased as a guest whithout a registration. Such vendors should be banned.

Reply from Geekmaxi
Can customers trust your pricing?
The purchase experience was terrible. I paid for the product in full, acting in good faith as a customer. However, instead of receiving my order, I was asked to pay an additional €47 due to an alleged “system error” during checkout.
Their responce:
We would like to clarify that the discrepancy in price was caused by a recent increase in product costs. Unfortunately, our system failed to update the listing in time to reflect these changes, which resulted in the incorrect low price being displayed.
Therefore, an additional payment is required to proceed with your order.
-----------------------------
A few facts:
The price I paid had been listed on the Geekmaxi website for at least 2–3 weeks since my first visit.
I am a good-faith customer and did not take any unauthorized actions that could have affected the price of the product I purchased.
The price on the Geekmaxi website was well within the market range, even though it was on the lower end, which is exactly why I chose to buy it there.
Great service
Great service. Fast processing and shipping. And the monitor itself is really great
Very fast delivery...Super
Shipping Address was not changed on demand
When I bought a power station, I accidentally added incorrect address to ship. I asked support to change it in couple minutes after order and received promise that it would be changed.
Eventually, it was not changed (by someone mistake?) and I am not able to change it on carrier's side. I am not sure how this situation will be finished, but definitely it brought a lot of inconveniences
Amazing service,
Amazing service,
Helped me quickly with my refund and made sure everything went right, got my money back within a week.
Quick delivery
Quick delivery, no problems, so no interaction with the shop was needed.
After Payment Confirmation- Order S2601141600868
After Payment Confirmation
Dear Sir or Madam,
I am writing to express my concern regarding an order that I placed and fully paid for through your company.
I received a payment confirmation stating that my order had been accepted and that I would be able to track its status via my account on your website. However, since receiving this confirmation, I have not received any further information regarding the order or its current status.
Moreover, when I log into my account, the order does not appear at all, and there is no available tracking or status update. This lack of communication and transparency is unacceptable, especially considering that payment has already been successfully processed.
I kindly but firmly request that you:
provide immediate information about the status of my order, or
confirm when and how the order will be fulfilled.
If this issue cannot be resolved promptly, I expect a clear explanation and an appropriate resolution.
I look forward to your prompt response.
Yours faithfully,

Reply from Geekmaxi
Unfortunatly the required tubing for…
Unfortunatly the required tubing for the pump was not in the packaging

Reply from Geekmaxi
I ordered online
I ordered Kukirin G2 Pro and i received it in less than a week, in a well package im from croatia.
Package not received
I was asked for my opinion even though my order hasn't arrived yet!
Yesterday, 14.01.2026 Package arrived. All good.

Reply from Geekmaxi
Thanks it was a smooth business.
I purchased a Geekmaxi electric…
I purchased a Geekmaxi electric scooter, and unfortunately, I lost the documents for it over time. I contacted customer support and was pleasantly surprised by how quickly and professionally my issue was resolved.
After I provided proof of purchase, the support team promptly helped restore the necessary information. The communication was very polite, friendly, and clear. It is obvious that the company truly cares about its customers and values their time.
Many thanks to the Geekmaxi team for their excellent work and high level of customer service!
TOP shop good prices
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