GoBolt Reviews 2,379

I was expecting a text notification one stop before its last delivery but did not get one. But the delivery man was a patient man. I commend him for that. He listened to my instruction after his firs... See more

I live on the ground floor and I left instructions: ring the bell, and if there's no answer, leave the package hidden behind the recycling bin. The delivery driver didn't ring and left the package i... See more

Samsung said the delivery would be Saturday; GoBolt delivered on Friday. Samsung said I’d be told the delivery time: I wasn’t. Better coordination between Samsung and GoBolt would be useful. The d... See more

Zoheeb S made such a great impression today. I forgot to change my address for my order having recently moved. When he found out he offered to swing by my new address 45 minutes away on his way home.... See more

The team was really helpful and brought my boxes all the way to my condo door which they didn't necessarily have to do. They normally would have had to leave it in the loading bay or with the conceirg... See more

Constant communication between Gobolt and myself (client) re where abouts of package via email and text plus live tracking. Moreover, the phone confirmation from your very polite driver that theo... See more

They were really good at first but now the drivers are not informing us of deliveries and leaving them outside the building or in unlocked lobby. No buzz, or call just drop it, not at my door and leav... See more

Highly recommend these two installation technicians! ⭐⭐⭐⭐⭐ They worked incredibly hard today and installed three pieces of furniture for me with amazing efficiency and speed. Even though it wa... See more

Well, everything went as per the information I got from the delivery company. Day, time, etc. The delivery man did ring the doorbell (which seems less and less common in some companies of late). I op... See more

On-line decorator provided great help in selecting which patterns to go with. Received 3x5 entry way mat today, but won't use till I receive the complementing 2.5x7 runner, to see how I like them toge... See more

Was extremely happy they followed directions and rang doorbell , I also like that this company has a live tracking system . Confirmation text came almost a soon as it was delivered! Great

I order quite a few things online and this was the best experience I’ve had for a larger piece. I knew exactly the date it was arriving. The exact window. I got a text with exact time. The movers were... See more

God I wish I could give them 0. The company lacks proper communication, needed my meds and for whatever reason the driver decided to stroll in my neighbourhood for hours and then proceeded to leave... See more

Delivery went very smoothly. Communication was prompt and the 20 minute heads up on arrival timing was super helpful!! The driver (so sorry I didn’t catch his name!) was very happy to assist my partne... See more

I had a great experience with the delivery today. The two movers, Harpal and Germanpreet, were super professional and polite. They messaged and called before arriving, and when they came in, they as... See more

He’s absolutely fantastic! He helped us move all the boxes smoothly and was incredibly polite throughout the process. He really turned around all the negative comments we’d heard about the delivery se... See more

Shehzad and Harnoor delivered my IKEA order twice and both times they were extremely friendly, careful, and helpful. They handled everything with great attention and made the whole delivery experience... See more

Getting my package handed to me personally..the first attempt I wasn't home so they sent me an email about offering a second attempt. I was so relieved that they never left it when I wasn't home the... See more

The delivery driver stole my package. They said it could not be delivered (I have a 24 hour doorman and this has never happened), then GoBolt informed me it was being rescheduled for the "next availab... See more

GoBOLT claims that my address is invalid and couldn’t deliver my package! Which is incorrect! I was live tracking and I noticed they skipped my area multiple times! They currently are holding my packa... See more

Repeated issues with delivery instructions not followed even if I leave large notes outside. Packages left outside building and reps will lie. Customer service is dismal and you can never speak to a r... See more

Very bad experience, they don't respond to your calls, text messages.... No proper communication.... Only send the email and text messages when they are reaching.... They don't listen to you whether y... See more

La pire compagnie de livraison que j'ai vu. Ne faite pas livrer de cuisine IKEA avec cette compagnie. Les livreurs ont cachés des boites de mes produits pleine d'huile et brisés. Quand on fini par l... See more

So let me get this straight: a $3,000 IKEA order got canceled because one GoBolt worker refused to unload the items — and now the entire company is doomed? Meanwhile, their website claims they’re ‘bui... See more

So terrible company , even never deliver on time keeping delay without any phone call and msg. But idiot thing is they don’t have customers service phone call and live chat no one responds only robot.... See more

Apparently their drivers can't figure out how to operate an average apartment buzzer code system. The system in my building calls my phone, so I can see in my call logs if I missed an attempt. Two s... See more

GoBolt is like bottom tier local couriers in Canada, they don't even really deliver your package half the time. They'll then ship the item back after "unsuccessful delivery" attempts, when they never... See more

Peter did an amazing job! He went above and beyond by calling to confirm the address, which was tricky to find. He called a couple of times and spent extra time making sure everything was right. We'... See more

They supposedly attempted delivery twice and were “unable to access.” I’m not sure they actually tried, as both (supposed) attempts happened during business hours. Not only was I home and accessible,... See more

Very fast and effective. The most memorable part was when the delivery guy called my cell number because I had not answered the door buzzer of our building. Very polite and was understanding of the m... See more

They communicated perfectly all the way through delivery, which I appreciate because I get busy and forget about deliveries. They showed up on time and unloaded my new bed within 5 mins. Super nice gu... See more

My package sat in their Calgary warehouse for a week before it was delivered. They missed the scheduled deliver date that was 4 days after they got it. And they don’t deliver on weekends. There is no... See more

Our buzzer hadn't been set up yet, so I couldn't remotely give access to our place. Instead of leaving it on the porch or forcing me to reschedule to another day, the delivery agents waited for me to... See more

The two delivery guys were stellar (what a hard job getting these extremely heavy packages from the massive truck and into our house, including up about 6 front steps). They were courteous, respec... See more

I’m not sure if the delivery person understood English when he/she dropped the package on our steps at the front door where there is a sign saying “ Please use the back gate for package & parcel del... See more

My Cozey items were delivered at 7:30pm today and the truck that came was too big to fit under the canopy of my condo building. The driver was on his own and was concerned about getting a parking ti... See more

The absolute worst customer service. Packages are dumped in front of the door, with no knocking or ringing of the doorbell, on a high-traffic street. I've had four packages stolen because the delivery... See more

i live on the second floor of an apartment building with no elevator. the driver went above and beyond by moving all of the boxes up the stairs and directly into my apartment rather than leaving them... See more