Hartem Reviews 173

Their prices are the best I can find on the pencils I buy but the dispatch and delivery times tend to be slow. I usually recieve my pencils about two weeks after placing the order. Having an express d... See more

excellent prices and good service. The only reason why it is not 5 stars is that the sending to the Netherlands takes really long. Not Hartems fault but still it is annoying.

I was looking for a particular Da Vinci brush in two sizes. They had it in stock, reasonably priced. It took nearly two weeks to get here, even though it was quickly dispatched. That's more down to t... See more

I highly recommend Hartem. I recently placed an order shipped to Denmark, and it arrived quickly and was very well packaged. They offer a wide range of art supplies, excellent prices, and outstanding... See more

Ordering through the website was easy, the price for the item I ordered was the best I could find. My order shipped and arrived within the timeframe quoted. I received a shipping confirmation email wi... See more

Shipping was fast considering the distance across Europe. I had information about the shipment along the way. Although my order was packed in a way that the loose pages could have been damaged, they... See more

The service was amazing at first they sent me an email with a small delay ,but it was only two days. The paints I ordered arrived nicely packed within 5 Business days and the customer service was amaz... See more

Great service, lightning fast delivery, well packed and perfect new pans for my next project! Will definitely be ordering again!

I ordered Caran d'Ache Museum Aquarelle pencils for a very competitive price. The package arrived without problems in a perfect condition. I'm very happy with my purchase!

I rarely leave reviews online but this deserves it. I have had such a positive experience with Hartem - it was my first time ordering with them and the negative reviews nearly put me off. So glad I... See more

I was looking for a new specialty pastel paper (Canson Mi Teintes Velvet) and it was around $39-40 per 9 x 12 pad here in the U.S. In my online search I came across the Hartem site and was intrigued.... See more

Lovely art supplies! As described in the website. Took a while to arrive, but I ordered during Christmas holidays and it was totally worth the wait.

Very pleased with my order. I have ordered a couple of times from the UK, delivery and purchases are exactly as I expected. Thankyou!

SCAMMMMMMM I don't know where these good reviews come from. I paid 11€ worth of art supplies last night, this morning I get a call from my bank's Fraud Detection department as I had basically $... See more

Competent erasing knife swiftly delivered from Continental Europe to the UK. Tracking timely and clear.

SCAM! Placed two orders with them and I haven’t receive any email confirming the purchase. Also, on the website the status “processing order” is endless. They don’t answer when contacted by email;... See more

I got everything I had ordered and it came in the mail very fast as well, over all just a great experience!

No issues, all went accordingly. Well wrapped and even arrived with a little something else!!

It's all right, all goods ordered arrived in 8 days (from Spain to Italy) no needed to contact customer support. Very good

I found exactly what I needed. The delivery was very fast, despite the fact that the shipment had to travel all over Europe. Thank you! :)

It took a lot longer to receive the materials which i needed for a course. It delayed my progress and ended spending more money as I had to get them somewhere else. Also the caps of the spray paint i... See more

The Sennelier pastel pencils are superb. The only issue was it took weeks to receive them.

I've ordered from them a couple of times. The art supplies always come packaged well - no breakages. Delivery was a bit slow, but I'm used to that in Ireland and the good prices make up for it.

I am satisfied to 95%, the only thing that wasn’t so good was that the glue i ordered was not properly closed.

I bought 50x70cm pastelmatt, very fair price. Not a quick delivery but I was aware of that and it was worth the wait. Will use this company again.

Everything was fine, however speed of delivery could be improved.

Everyone who assisted me with my order was extremely knowledgeable and quick to respond! Even when my package had an issue with Fedex, they were quick to provide all the information and I was able to... See more

Delivery was very slow from Spain to the UK. BUT if you are happy to wait which I was then you get a great product for a great price.

Honest assessment of arrival time (rare, in my experience). Humorous notes with the parcel.

Excellent service fast shipping and products as described!

order has not been delivered

Delivery great and the watercolor sketchbooks are really nice quality.

wonderful paper, good delivery. will buy again

Easy to order. No issues.

Fast service and great prices.

good price, good packaging