Culligan Harvey Reviews 12,853

The water softener is simple and easy to use and no power is required. There is an app that will tell you when you need more salt which is very useful. The Service Team team are very, very helpful, e... See more

Ben installed our water softener and did a fantastic job. He was polite, friendly, and took the time to explain everything clearly. He worked hard and was very conscientious, making sure nothing was... See more

Tony Scala was excellent. He kept me fully informed about his arrival time, fixed the issue with the Harvey water softener system efficiently, and explained everything clearly. He showed me how the... See more

Liam the engineer turned up on time when he said. Very neat and tidy ,put down dust sheets straight away when arrived done a neat and tidy job even made sure outside tap ran on hard water as it would... See more

Tony Scala came over to check our water softener. He made every checks possible to ensure that the water softener is working correctly. He went above and beyond to explain us how to look after water... See more

Stuart was an excellent example of good customer service and a credit to his training at Culligan Harvey. He was polite and extremely helpful. He asked me where he could leave the 15 individual packs... See more

I got the Harvey Water softener installed today. Installation was done very well. I would like to give shout out for 'Gayna Sullivan' who made the process smooth from end to end. We had some initial d... See more

Stuart made a text book delivery, ringing the bell first and giving me time to answer the door. He meanwhile unloaded the packs from his van and brought them to the front door, leaving them in the por... See more

Can honestly say it was a good experience from the off, from Sue coming round and taking our order, it being fitted 4 days later by Rhys. More than happy with the install due to Rhys’s professionalism... See more

Contact by company and asked if we would like Softener fitted earlier than arranged. Fitter professional and polite, "knew his stuff". Left everything clean and tidy. Shown how to fit blocks and expl... See more

Just had our water softener and Ben F did a great job, fitting a hard water line through to the kitchen thoughtfully and the patching up any holes that were needed to run it through. Glad we went with... See more

I have recently moved a Harvey’s water softener between two my properties. To get my accounts aligned and addresses updated I called in. A new call handler (Zaine Moolji) was new to customer company... See more

My agent Amar Bhatti was extremely helpful as well as very polite He talked me through the problem with regard to my appliance and agreed that an engineer was required and arranged an appointment fo... See more

Chris Gartell, as soon as he arrived introduced himself. He's a very polite and well mannered, he made a very professional job no mess, no time wasting. The end product looks great works great and w... See more

Aron was our engineer and he was very professional and polite. He answered all our questions and explained the whole process from start to finish. I am not a techy so he showed me how to install and u... See more

Ridiculous they put 12 packets of salt outside my front door for everyone to see or steal as they please, they sent no email to say they were coming so I could change the date or time so somone would... See more

We recently upgraded our Harvey’s water softener as our previous one was over ten years old, but had been very reliable. Our engineer, Rhys Couldrey, was polite, friendly and professional. As well a... See more

Great service from Ben F.! He was professional, arrived right on time for his 8–10 AM slot, and had been in touch beforehand with confirmation. He installed the Harvey Arc and water tap perfectly and... See more

Culligan Harvey misled us about a 10-year warranty—when our unit leaked, they suddenly claimed it was only 3 years, even though our agreement says nothing about that. The leak was due to poor installa... See more

Culligan Harvey misled us about a 10-year warranty—when our unit leaked, they suddenly claimed it was only 3 years, even though our agreement says nothing about that. The leak was due to poor installa... See more

We’ve now had our Harvey W/S just over a month, and it just works continuously in the background. There is no electrical connections, it’s just like my water meter - works through volume of water co... See more

I had booked a health check for my HarveyArc water softener and asked for the system to be explained as I had newly moved to the property. Tony Scala was an absolute star. Polite and courteous he expl... See more

I’m pet sitting for family friends and was worried about their upcoming salt delivery & getting it all into the designated area at the back of the garage. My fears were unfounded when the fabulous Stu... See more

Perfect service and delivery by Norman. All fifteen bags delivered directly inside our front door with a smile and friendly conversation. He is great asset Harvey. Look forward to seeing him again wit... See more

Aron Sheridan did a fantastic job of fitting our water softener today. Despite some challenges with the fitting which he found options for and talked them through with us before fitting. He was polite... See more

We have previously had deliveries via DPD and the salt has arrived damaged and broken. What a breathe of fresh air my delivery was today - a lovely professional and very helpful driver (Wayne Isaacs)... See more

Found the leak on New year day, filled in out of hours contact form and got a call from shift manager in 15 mins and Tony Scala arrived at the door in next hour. Tony did an amazing job overall, very... See more

Contacted Culigan Harvey about an item that hadn't be delivered by EVRI !!!!!!!!!!!!!!!!!!!!!!!! Spoke with James who with no quibbles sent a replacement item out via DHL :). James's customer... See more

Tony Scala came by today to sort out our water softener, which had stopped working after a long period of disuse. He not only got it working, but did additional plumbing work, solving a problem caused... See more

Rhys fitted our softener this morning. It was complicated dealing with our under sink cupboard which was badly installed several years ago. However, Rhys spoke to his boss and they came up with... See more

Rhys installed a softner for me today. He text the night before to say when he would be arriving which was very useful, and arrived when he estimated he would. At all times Rhys was professional, c... See more

Our delivery of salt just arrived and what a great experience. Would happily have Wayne deliver every time. Easy to deal with, polite, engaged with existing customer and actually cared about their exp... See more

Amar was professional, knowledgeable and most importantly listened. We’ve purchased a new softener replacing our 10 year old one. There was no hard sale and no pressure but the discount offered along... See more

I have received exceptional service today from Amar..he is professional..listened to what I needed & kind. My phone call was answered quickly & dealt with professionally. I'm aware that Harvey wat... See more

Apart from the fact it took three attempts to install the water softener, the first of which we had no hot water in the house, and the second caused a flood, we now have had five attempts to deliver... See more

Spoke on the phone at length with Sonje Papenfus who made the whole experience free of stress. We had several questions regarding updating our water softener and she was very helpful and patient. She... See more

Tony Scala came by today to sort out our water softener, which had stopped working after a long period. He did his bit and informed Harveys about the issues with plumbing and got scheduled a plumber f... See more

Had a water softener demo with Eddie from Harvey water softeners and it was genuinely great! They were super friendly, showed us exactly what our hard water was doing , and explained the system withou... See more

What a great delivery experience! Our delivery driver, Stuart Chapman, has delivered to us on two occasions and I have to say that he is extremely helpful, polite, professional and friendly as well. O... See more

The overall experience is good and quick. The sales staff Mo Ishfaq came over to look at my place within 1 working day and helped to arrange installation within a week! The staff, Mark Steadman well n... See more

The Sales Demonstrator, Sue Bauer, seemed to us excellent at her job. She had a most pleasant, friendly manner, could answer all the questions we posed and gave us a very good understanding of all th... See more

So pleased with all aspects of dealing with Harveys. From initial consultation, ordering our updated softener to delivery all extremely smooth and stress free! Can’t praise Liam Summers, our installer... See more

Ordered salt blocks via the website and it was a simple process. The reason for four stars rather than five is that a week elapsed between order and delivery and there were no updates on the status... See more