Prima Seguros Reviews 4,901

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

USING EL RESTREADOR WAS PARAMOUNT TO MY RESEARCH!! I HAD TO CALL THE RASTREADOR THREE TIMES TO ASK FOR HELP WITH THINGS THAT WERE NOT TOTALLY CLEAR TO ME. I SPOKE TO THREE DIFFERENT LADIES AND THEY... See more

Rated 2 out of 5 stars

An operator called me and, despite asking her to call me a few minutes later (since I was taking another call at work) she told me that she might not be able to do it. It seems that human contact is... See more

Rated 5 out of 5 stars

By far the easiest and simplest process for car insurance in over 20 years........all completed online including payment!! And the cheapest price for the cover that was needed.

Rated 5 out of 5 stars

Great price, simple clear process to get an estimate & very easy to finalise the contract. Found with Rastreator.

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Company details

  1. Auto Insurance Agency
  2. Insurance Agency

Written by the company

En Prima, tenemos como objetivo que los seguros de coche sean más fáciles y accesibles. Con presencia en España, Italia y el Reino Unido, hemos logrado ganarnos la confianza de más de 4 millones de asegurados en toda Europa, quienes disfrutan de pólizas claras, económicas y sin complicaciones. Desde nuestra llegada a España, hemos trabajado para ofrecer seguros de coche que se adapten a las necesidades de nuestros clientes. Gracias a nuestras alianzas con aseguradoras de renombre como Great Lakes Insurance (parte de Munich Re) e iptiQ, proporcionamos una amplia variedad de opciones para que puedas encontrar la cobertura que mejor se ajuste a ti. Nos enfocamos en ofrecer un servicio cercano y eficiente. Sabemos lo importante que es contar con un seguro confiable, por eso nuestro equipo de atención al cliente, situado en España, está a tu disposición para ayudarte. Únete a los millones de conductores que ya confían en Prima y disfruta de un seguro de coche transparente y sin complicaciones. Para más información, visita helloprima.es


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

THANKS GOD FOR THE "RASTREADOR" AND FOR THE HELPFUL ATTITUDE OF THE LADIES WHO ANSWEARED THE TELEPHONE!!

USING EL RESTREADOR WAS PARAMOUNT TO MY RESEARCH!!
I HAD TO CALL THE RASTREADOR THREE TIMES TO ASK FOR HELP WITH THINGS THAT WERE NOT TOTALLY CLEAR TO ME. I SPOKE TO THREE DIFFERENT LADIES AND THEY ALL WERE EQUALLY HELPFUL, POLITE AND KNOWLEGABLE. TODAY I UNDERSTOOD HOW SOME INSURANCES OPERATE AND HOW EASY IT IS FOR A CUSTOMER TO, NAIVELY, GIVE WRONG INFORMATION NOT KNOWING THE IMPLICATION THAT THAT CAN HAVE ON THE PRICE OF THE INSURANCE, AND OTHER IMPORTANT ISSUES.

24 October 2025
Unprompted review
Rated 2 out of 5 stars

human contact is lost

An operator called me and, despite asking her to call me a few minutes later (since I was taking another call at work) she told me that she might not be able to do it. It seems that human contact is lost and we leave everything at the expense of an email (with the risk of fraud that exists today).

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Prima Seguros, horrible

Prima Seguros; Horrible

25 August 2025
Unprompted review
Prima Seguros logo

Reply from Prima Seguros

Hola Sara, lamentamos mucho la impresión que te has llevado. Nos gustaría entender mejor qué ha sucedido para poder ayudarte y darte una respuesta concreta. Si puedes escribirnos a [email protected] con más detalles, lo revisaremos cuanto antes.

Saludos, Raúl de Prima.

Rated 5 out of 5 stars

The best prize

The best prize
They offered me the best deal. I use my car only occasionally, and I was paying more than double compared to what I pay at Prima.
I believe it’s a great balance between price and benefits.

11 August 2025
Unprompted review

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