Hellotickets Reviews 3,128

Was initially worried about if I had made mistake ordering through you , as the bot to answer questions was hopeless so emailed direct ,got an answer and then the tickets. Charged double than what w... See more

Excellent excursion! Thank you! When the government closed Muir park you made our day by taking us to Armstrong Reserve. MAGNIFICENT! Only one sad note: the driver was not a polite man. Co... See more

First time in Boston. Wanted to go to Fenway Park an iconic venue with great history Checked for tickets but were pricy Found Hellotickets.com. Great options on seats and price but was worried... See more

Being the first time I booked through HelloTickets.com, I got a little worried about getting the tickets, but just three days before the show date, the electronic tickets were e-mailed to me. Tickets... See more

Tickets received on the day of the event. Easily transferred from the email to a Google wallet. Always a bit worrying doing it the day of the event but was smooth sailing so I can't complain. Pr... See more

We got tickets to see Chelsea FC play at Stamford Bridge. The comms beforehand were good and we were told not to expect the tickets until a few days before the match. Slightly concerning when you’ve p... See more

Bought AC Milan v Hellas Verona tickets. Game was great, atmosphere was unreal. Tickets were emailed to me 5 days before the game. However, due to no fault of Hellotickets the match actually got moved... See more

Was concerned about getting the tickets so near to the event but had done plenty of research about hellotickets before buying so was fairly confident. This was helped as received a reply to an email... See more

Purchased Oasis tickets for Dublin after trying for tickets for months. Had the best night ever and worth every penny. Hadn’t used Hello Tickets before, however the process was easy. Tickets were tran... See more

New to Hello Tickets. Bought Coldplay resale tickets 4 days ago for last night (Saturday 30th). Immediately felt anxious as to validity of the sale and the tickets. After a couple of anxious emails to... See more

I bought tickets for a concert. Daughter very excited. After a month I get this email: We are contacting you regarding your reservation 1886835, Bruno Mars London, for 7/18/2026. We regret to... See more

I was tentative buying football tickets through a site I had never used before. Was very nervous about it being a scam. My nervousness was misplaced. Hello tickets out my mind at ease immediately upon... See more

First time using Hellotickets and everything went smoothly! I bought the tickets in Brazilian Reais and paid via PIX in Brazil. The only hiccup was accessing the tickets on the Ticketmaster app, which... See more

Having been a season ticket holder in the past I know how difficult it can be to get tickets, Hellotickets made this very easy and my two grandchildren’s first visit to St James’s Park was a fantastic... See more

On October 27, 2025, we bought tickets for ABBA Arena via the Helloticket website. Order number 1721961 was sent from there. Only 2 standing "dance floor" tickets were available for February 5, 2026,... See more

We had such a great time on the Hollywood & Celebrity Bus Tour! Our driver, Tommy, made the whole experience unforgettable. He was fun, friendly, and incredibly knowledgeable, sharing stories and... See more

Fantastic seats got the tickets before we left for Rome just poured with rain after the first 20 mins but what a great experience loved it apart from the score 🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️

I was skeptical about purchasing initially, but after conducting some online research I decided to take a chance. I'm happy to report that there were absolutely no problems. The tickets arrived the... See more

We purchased five tickets to a Knicks game for a trip to New York. We purchased them months in advance (before they were officially on sale) and needed 5 when the maximum you could purchase was 4. We... See more

Ordered tickets for Napoli - Fiorentina in a unspecified section of the stadium (Three areas of the stadium). We got really good value for our money, and we're very happy with the smooth experience.... See more

Do not buy tickets from hellotickets!! I bought tickets for Milano Cortina 2026. They sold the tickets for a way too high price and I got tickets that are not under my name, making it impossible to re... See more

Absolute rip off paid almost £800 each for 4 tickets to Chelsea v Arsenal. Thought we were getting 4 seats together until 1 hour before match when they released the tickets. Then we realised that w... See more

"We were sent incorrect tickets for an event and despite contacting the company over 10 times in the last two weeks, we have received no response. The event takes place in three days and the tickets w... See more

Booked and paid for tickets to Liverpool / Fulham. Tickets arrived fine. However, a) they wouldn't download into my wallet (required) and b) when presented at the turnstiles were deemed invalid. Fac... See more

Absolutely disgraceful company do not use!!!! They say they have trusted providers who only contacted us 48 hours before the match after constant emails to Hello tickets which weren't responded to. Th... See more

We bought tickets for a concert in Brazil and never received them. Despite sending multiple emails, we got no help at all — no response, no support, nothing. We even flew all the way from Germany,... See more

I need URGENT HELP. I purchased tickets week ago, unfortunately my email address was input incorrectly an I still haven’t received my tickets !! I am Going to see a basketball game this Saturday in N... See more

I bought tickets for a football match; there was no information about which stand housed which supporters. To book the tickets I had to provide loads of information including passport details, none of... See more

We received the wrong tickets for an event and have reached out more than 10 times over the past two weeks. The event is in three days and the tickets we were sent do not match what we paid for (we ha... See more

Have bought tickets as 60th birthday present for England vs Italy Six Nations . Tickets downloaded to app less than half the price I paid per ticket. Also link to tickets in email is in completely... See more

Dishonest presentation of ticket costs. Showed one price all the way through to payment process with no mention of additional fees. You enter credit card details and magically on the final page th... See more

Over charged for concert tickets - receipt was £100 more than advertised. Work under Spanish law so no 14 day cool off as per UK law and you are unable to resell the tickets on their website. HT also... See more

Update 11/2/26 Just read the reply and they have completely missed the point. My review was not about a delay in receiving the tickets, instead it was about their disingenuous practice to let you beli... See more

Awful company. Made an awful error in my booking, contacted them immediately (within seconds) they ignored my repeated emails for 10 days then (and only because I posted a bad review) did they then r... See more

Was a bit worried about using this service initially, but received the tickets on the day of the match. No problems getting admitted. Contacted the help service and got a helpful reply. Would definite... See more

Disgusting company. Charged an absolutely extortionate price for premier league tickets and failed to deliver them. Complete scam!! I bought these tickets for elderly family members who flew over... See more

I am from Australia and booking tickets to ice hockey for the first time and the experience was great. Even when I was confused as it isn't processed the way I am use to, I was able to send an email... See more

If I could give a minus star rating I would!! Dreadful service, supplied me with incorrect tickets to an event and have then basically tried to ignore me and not respond to my emails! Then suggesti... See more

Tickets never turned up. Paid for tickets thinking they would be delivered immediately. Had to wait until 1 hour prior to doors opening to get an unsolicitored email indicating " accept " offer from... See more

Easy to purchase and use. Main positives are no need to purchase Metro tickets or any other public transport tickets just jump on and show your validated app when required. Many attractions are includ... See more

Hello Tickets made it exceptionally easy to get tickets for an NBA match for us during our recent visit to the USA. Its easy to navigate, provides great levels of information on the ticket prices on o... See more

I actually got tickets for Oasis after failing on ticketmaster ballots several times and they worked ! They were transfered via the ticketmaster app so easy to use , just watch out for the admin and b... See more

Bought some oasis tickets for the 2nd of August. They went into our wallet 3 days before which we thought was great. One the day of the event the tickets had gone. We just had an email like this... See more

Their search engine directed me to tickets for an event in a completely different month, despite me using the date filters. Excited, I jumped in like an idiot. On receiving the confirmation email, I r... See more

We booked a 7am start for the trip so we could experience the atmosphere. However less than 24 hours before the trip was due we received an email stating, "due to technical problems we have to bring... See more

I've always wanted to experience some of the epic moments of the past ... Opera performance is one of them. This is one of the finest. Sit down 3-course meal dinner with a beautiful performance. Highl... See more