It was great, with good communication and quality materials. The only reason I’m not giving 5 stars is because it took longer than planned.
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After sending my scans to them my treatment plan was made quickly. My case was more complex but my aligner box had what my dentist needed to put my attachments on easily. Loving results so far and ver... See more
Company replied
I feel there hasn’t been much guidance and that the company so far doesn’t seem very organised.
Company replied
While I’m yet to start my treatment and can’t comment on results, I just need to praise the team for their great customer service. I ask a lot a questions and they have been swift and patient in respo... See more
Company replied
Company details
Written by the company
Jawology's clear aligners gently straighten the teeth and level the bite. Each treatment plan is created by a professional. Address mild crowding and other dental issues with an affordable invisible braces option.
Contact info
Suite #1400, Level 1, 241 Adelaide St, 4000, Brisbane , Australia
- [email protected]
- jawology.com
Exceptional customer service
The team provided clear instructions and the support and response times was way above expectations throughout the process. I was extremely impressed with the services provided. Reasonably priced and highly recommended. Special thanks to Grace from Cases & Support!
It was great
It was great, with good communication and quality materials. The only reason I’m not giving 5 stars is because it took longer than planned.
Breeze to deal with
Breeze to deal with, great communication. Excited for the final results!
Helpful staff who respond to messages…
Helpful staff who respond to messages promptly and guide you through your decision making process when considering aligners as an intervention that will work for you.

Reply from Jawology
If you’re looking for aligners, go with Jawology!!
Fantastic service. Can’t recommend them enough. Clear, prompt communication and very fast turnaround time on my aligners. When I initially started comparing clear aligner brands, I wasn’t sure about Jawology because they didn’t have a massive online presence but I’m so glad I went with them. They exceeded my expectations in every way. After going to the dentist for the initial scan, they sent me the treatment plan for my future smile and asked me to review. I even had the opportunity to provide feedback regarding how I wanted my teeth to look and they took it onboard in the treatment modelling stage. From payment to when I received my aligners, it was only 4 weeks, which is super fast. And I was kept updated every few days on the status of my aligners. And to top it off, they only charge a fraction of what the bigger brands do for the same service & quality. Big thank you to Jawology. I’m really grateful for their service and will be recommending them to everyone I know looking for aligners.

Reply from Jawology
Very simple process and great product
Very simple process and great product. Quick replies from start to finish! Great customer service!

Reply from Jawology
Grace was fabulous!
Grace was fabulous! Very clear information, followed up after I’d ordered the mould kit, explained what would happen. Fast & efficient.

Reply from Jawology
Really impressed!
While I’m yet to start my treatment and can’t comment on results, I just need to praise the team for their great customer service. I ask a lot a questions and they have been swift and patient in responding which has really boosted my confidence in the process and I look forward to starting treatment. I was a bit weary initially considering the price of treatment, but so far I’ve only been proven wrong and hopefully I’ll be able to give an honest review on the treatment process itself aswell.

Reply from Jawology

Reply from Jawology
Jawology Service was outstanding
Jawology Service was outstanding. I have received my aligners and 100% looking forward to seeing the transition over the next few months.

Reply from Jawology
Unsure how my experience is really gonna go so far
I feel there hasn’t been much guidance and that the company so far doesn’t seem very organised.

Reply from Jawology
Great service & seamless
Great service & seamless. Keen to get my teeth good!

Reply from Jawology
Amazing experience so far! Customer Service so good!
Half way through my aligner trays and things are going perfectly. Customer service has been great the whole time and really love the fact I can do this online. Really impressed so far!

Reply from Jawology
You over charged me and were dishonest…
You over charged me and were dishonest about the delivery method

Reply from Jawology
After sending my scans to them my…
After sending my scans to them my treatment plan was made quickly. My case was more complex but my aligner box had what my dentist needed to put my attachments on easily. Loving results so far and very little discomfort

Reply from Jawology
Nice results and easy to use
Nice results and easy to use, I’ve noticed my smile is better and it’s only been 8 weeks. I’m starting to get compliments on my teeth which is weird haha

Reply from Jawology
Affordable option, easy process
Affordable, shipping was quick and support was good. Thanks guys.

Reply from Jawology
My teeth are already far straighter and…
My teeth are already far straighter and the whitening kit that comes in the aligner box is really easy to use. Plugs right into your phone.

Reply from Jawology

Reply from Jawology
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