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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beauty, brightness, uniqueness, and detailed design. Consumers appreciate the high quality and the extensive selection available, often expressing a desire to purchase more. The reasonable prices and the promptness in filling orders and shipping are also frequently mentioned. People are pleased with the delivery service, noting its speed and the careful packaging of their orders. Many reviewers express excitement upon receiving their parcels, appreciating the attention to detail in the presentation. The staff's readiness to help with queries is also valued. Overall, individuals express satisfaction with the products and services, with many stating they would not hesitate to order again and plan to continue purchasing from the company in the future.

Based on these reviews

Rated 5 out of 5 stars

WOW, first time shopping with Journalsay and I am impressed! I accidentally ordered duplicates of some items and they kindly reached out to clarify the order prior to shipping. Awesome customer servic... See more

Rated 5 out of 5 stars

Journalsay never dissapoints me. I have ordered from them several times, there products are beautiful. I look on there website at least twice a week and find something every time. I have already order... See more

Rated 5 out of 5 stars

There is a huge selection of items on Journalsay, the quality is fantastic, I have to hold myself back from ordering too much. Fortunately the prices are very reasonable. Staff on the site are always... See more

Rated 5 out of 5 stars

Journalsay is pretty prompt in filling my order/shipping. So far, a good satisfactory experience. Item prices are affordable. That alone will keep me continuing to shop at Journalsay. One improvement... See more

Rated 2 out of 5 stars

Everything was great except for the ink set which leaked everywhere thank God it was shipped separately. But I would love a replacement because the ink said is unusable in the condition that it came i... See more

Rated 5 out of 5 stars

Everything I received was so beautiful and well made! I especially love the sticker book that has half PET stickers and half washi sticker sheets!! I love it so much I bought 2 more but in different c... See more

Rated 5 out of 5 stars

Every product was high quality and exactly how described. Maybe try measuring the size of products before buying because my eyeballing made me a bit surprised (the photos sometimes make stickers lo... See more

Rated 5 out of 5 stars

This is my second big order from Journalsay, I ordered a bulk amount for Christmas last year and again this year. to appeal to my beautiful wifes love of sticker Journaling. its fun to watch her light... See more

Rated 5 out of 5 stars

I received my Journaling supplies in a timely matter & in the most adorable holiday box. It was neatly packed with a variety of materials that I had ordered & I was really excited to look at each & ev... See more

Rated 5 out of 5 stars

Shopping online and the ordering process is very good on the Journalsay website. I'm always anxious for my orders to arrive. Notifications are sent via email when the order has been shipped. It is eas... See more

Rated 5 out of 5 stars

I love these stickers and PET tape, all designs are lifelike, so easy to use and great colours to match in with your project colours. I find I'm using the stickers all the time to enhance my cards an... See more

Rated 5 out of 5 stars

I was over the moon when I received my parcel from Journalsay, delivered by Buffalo. First parcel I actually reveiced in years that didn't get lost. My order was beautifully packed and instead of wat... See more

Rated 5 out of 5 stars

Nice products and EXCELLENT customer service: I contacted "Aaron" at JournalSay to ask them to delay sending the parcel, as I ws going away and wdnt be able to receive it. I wsnt expecting they'd be a... See more

Rated 5 out of 5 stars

The variety of products suitable for many different crafts make JournalSay an especially unique company. Their 'speedy delivery' is so welcomed when we are anticipating receiving the treasures we ar... See more

Rated 5 out of 5 stars

First off, the shipping was WAY faster than I expected! I placed an order very late at night in the US on December 23 and received my package the first week if January! All of the stickers, tapes and... See more

Rated 5 out of 5 stars

First time I've used Journalsay for my journalling supplies, I won't be going anywhere else from now on. Everything arrived in perfect condition & very promptly. I love the beautiful box that my items... See more

Rated 5 out of 5 stars

Journalsay always has an amazing variety of products! It's so exciting for me to see the new items they add every week~ they are so prompt with their shipping, quick to respond if the rare mistake is... See more

Rated 4 out of 5 stars

The variety of products and themes is vast, and the prices are reasonable. The combination of these two factors makes it easy to create a haul for yourself. I purchased a cutting mat, ephemera, PET ta... See more

Rated 5 out of 5 stars

I have placed 3 orders at Journalsay and each has been such a delight to receive. They always arrive beautifully packaged. The actual items have been fantastic and I have enjoyed using them in my jour... See more

Rated 5 out of 5 stars

I absolutely love every product I have purchased from Journalsay! The colors of every sticker I have purchase are beautiful and vibrant. The ATC cards I purchased are high quality materials. In ad... See more

Rated 5 out of 5 stars

I have used many on line craft stores in the past and that’s where they are staying, in the past. Journalsay has what I need at very affordable prices. Their selection is always updating with things t... See more

Rated 5 out of 5 stars

These were really great products, under a great promotion. Some is definitely AI, if not all, but it is getting more difficult to tell. Ethically i have a rough time supporting the AI use for quick ne... See more

Rated 5 out of 5 stars

I saw them doing art sticker journals on fb reel and thought looks good ill try and then saw they had sale on so even better. I'm in uk was expecting around 3 weeks for them to arrive but nope i recie... See more

Rated 5 out of 5 stars

I was dubious at first, I thought the prices were to low to be quality and was slightly worried it might be a scam. I am so glad I listened to all the other positive reviews. I have now ordered from J... See more

Rated 5 out of 5 stars

I’ve ordered twice now after seeing the ads on Instagram and the products are so adorable and nice quality. I ordered scissors, stamps and ink, washi and pet tape, and a ton of stickers. I loved all o... See more

Rated 5 out of 5 stars

I love love this shop I think they came up on my Instagram feed and I've always been a fan of stickers since I was about 3....now that I'm in my 30's I still love stickers and scrapbooking etc and thi... See more

Rated 4 out of 5 stars

Good quality products with low prize, perfect to stationary and journaling lovers. Great variety. New products every week. Easy to navigate shop. Sometimes the delivery time is slow due to customs... See more

Rated 5 out of 5 stars

I am so happy with JOURNALSAY. I like everything, they have such pretty PET tapes, as well as washing tapes and anything else you could possibly imagine and even what you don’t imagine. I haven’t had... See more

Rated 5 out of 5 stars

A great place to procure scrapbooking and journaling supplies! The website can be confusing at times to navigate. However, the products are great and at reasonable prices. Plus, the free shipping at o... See more

Rated 5 out of 5 stars

Im so happy with everything i ordered, the journaling supplies were so affordable & are great quality. I received my order quickly & it came packaged in a lovely themed box. I cant wait to use every... See more

Rated 4 out of 5 stars

The products are really beautiful, but sometimes the actual color is different from the photo on the website, they look brighter there. Also, sometimes some pieces of each product are missing (for exa... See more

Rated 5 out of 5 stars

All the products were so beautiful and carefully packed. The customer service is always amazing. And the fact that there is always discount going on is just so nice. The delivery was really fast and... See more

Rated 5 out of 5 stars

I just love the products they offer! The package with my order came in a decorated box, perfectly packed. I will definitely be ordering & reordering more product from them.

Rated 1 out of 5 stars

Horrible customer service, didn’t deliver my order and now refusing to refund me. Despite messaging them for over two weeks now and being asked to wait and promising my order would arrive, it’s now... See more

Company replied

Rated 5 out of 5 stars

It's second time buying on journalsay and I love how they pack my orders and how fast is shipping. When I opened packaging, it was so aesthetically beautiful and organized, I even got free gifts. I'm... See more

Rated 5 out of 5 stars

Never disappoints!! The product is always a great quality, huge variety of seasonal things, and lots of accessories. I have been ordering from them for almost a year, and I love their weekly new prod... See more

Rated 5 out of 5 stars

I love ordering from Journalsay because they offer well-made stationery for a great value. They pack orders quickly, and I feel they do a great job at international shipping. I've been a repeat custom... See more

Rated 5 out of 5 stars

I used to buy all of my journaling supplies on Temu or AliExpress, then I discovered Journalsay from Youtube. I plan to buy all of my journaling supplies from Journalsay going forward. The prices and... See more

Rated 5 out of 5 stars

Everything i have received from Journalsay is beautiful, great quality items. It come very well packaged and protected. I have ordered many times and never missed an item or had any items damaged in s... See more

Rated 3 out of 5 stars

I think it's one of the better place to find accessible stationery items like stickers and washi tapes. It's really affordable. BUT I dislike the use of the AI. Really. It's not that good, it's... See more

Rated 5 out of 5 stars

The customer service was great. I feel shipping time was fast, The quality of the products is really good, I will admit I was a little concerned about quality but no worries anymore, I cant wait until... See more


Company details

  1. Stationery Store
  2. Stationery Wholesaler

Written by the company

Journalsay is the best stationery store providing journaling essentials! We supply scrapbookers, cardmakers, bullet journalists,journal supplies, and stationery lovers worldwide with quality stickers, paper, washi tape, tools & more at great value.


Contact info

4.8

Excellent

TrustScore 5 out of 5

959 reviews

5-star
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1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Leaking ink

Everything was great except for the ink set which leaked everywhere thank God it was shipped separately. But I would love a replacement because the ink said is unusable in the condition that it came in.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. I have ordered from them for quite a number of times now and each time the experience is great. I love their prompt response and action. No site matches their price!!! And at same quality.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Nice webshop with a variety of…

Nice webshop with a variety of articles, something for everyone and the discounts are great.
Customer service is great.
I love the articles which I ordered....and I certainly will come back.
The choice is huge!!

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Craft heaven

There is a huge selection of items on Journalsay, the quality is fantastic, I have to hold myself back from ordering too much. Fortunately the prices are very reasonable. Staff on the site are always ready to help if you have a query and delivery is quick. Journalsay is my go-to stockist for all craft items.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Speedy and efficient

Ordered on 28/01/2026. Shipped on 29/01/2026. Received 04/02/2026. All items were present, it was well packed and the items match the images on the site perfectly. Great experience.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I love Journalsay!

I love everything I got in my order and it came much quicker than I expected it to and the products are amazing. I can’t wait to be able to do my next order. Thank you guys so much.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

WOW!

WOW, first time shopping with Journalsay and I am impressed! I accidentally ordered duplicates of some items and they kindly reached out to clarify the order prior to shipping. Awesome customer service! I absolutely love love love my stickers! They are beautiful, bright, unique, and detailed. They fit perfectly in my journal and my Jibun techo! I will definitely recommend you give them a try. Would I order more? Of course!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love the products!

I absolutely love the products I received! They were carefully packed and arrived in perfect shape. The package took a while to get here but it was worth the wait.
I had so much fun creating cards with the stickers and ephemera I purcased.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. Fast shipping. I just wish it didn’t take so long to arrive.

24 January 2026
Unprompted review

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