Justmylook Reviews 74,432

First and last time ordering with this company. Website states same day dispatch if ordered before 6pm, now been over 48 hours since I ordered and still not dispatched! Customer service is AI respond... See more

First order with them and despite slightly apprehensive given how many scam sites are out there especially selling perfume etc i can say i am pleasantly surprised by these guys! My order arrived pr... See more

Honestly. I encounter Arabic inspired perfumes before when I'm still working in Dubai but i never expect that there perfumery skills reached the highest level.. i really give a score of 10. It's fanta... See more

Very quick delivery, very well packaged too. Excellent product at an amazing price. It's a really good straightener and works better than any of my previous ones. I recommend this over much more expen... See more

I changed to this website after being messed around twice by another beauty company. First time ordering here and was sceptical from reading reviews but ordered anyway. Delivery wasn’t 48 hours but I... See more

I’m absolutely thrilled with my purchase! The shampoo arrived super fast, way quicker than I expected, which was such a nice surprise. Even better, the order came with extra samples of other hair prod... See more

I'm always skeptical when ordering from somewhere for the first time ..... absolutely no problems whatsoever. My order took 3 days to arrive (I chose Royal Mail 48 Tracked). The package itself was... See more

Easy ordering, regular updates with transporting. Will reply quickly to any questions. Even an after sales contact to ensure you are happy with your purchase. I'm always tentative about companies on... See more

Woodwick Candle ordered 7/1 Delivered 11/1 Wrong item delivered. Incorrect item returned via Royal Mail. Today is 27/1 & I’m still battling with AI customer services (as I can’t seem to be able... See more

For starters it took them an extra 3 days to dispatch the item despite stating “same day dispatch” and then the items that were sent were incorrect and not what I ordered. They now want me to send the... See more

I ordered and received a Chloe gift set for my daughter. Unfortunately I need to return it. The prices are attractive and products great value, however returns process is shocking! I have been tryin... See more

Have used this website twice and very happy both occasions. Great product selection and competitively priced. Offers free next day delivery (24hr) over a certain amount which is fair. Worked out bette... See more

Appalling Service. Do not purchase anything from this website. I ordered Marc Jacob’s Daisy Eau So Fresh and the fragrance is nothing like it should be. Customer service insist the product is “genuin... See more

The most awful customer service-please think twice before purchasing anything from this company. I bought some perfume that arrived discoloured and a weird smell. They have refused to refund or rep... See more

The house number was missing off of the postage label. I paid with Apple Pay as I usually do but, somehow part of my address was missing. The order was then returned to sender. I emailed to say I’d... See more

Made three orders recently between Christmas and now. Everyone of them were cheaper than any other store I found. And by quite large amounts. All free delivery and arrived next day. Securely packaged... See more

Based on price I ordered four tubes of Clarins hand crème , after ordering on 23 Dec I then went on to read reviews , I worried myself as some of them were terrible . Today 27 Dec I have received... See more

Ive amended my initial review. Just an AI customer service! Ordered 2 weeks ago. No delivery and tracking number they gave is not recognised. Update: Thankfully order arrived today. Items are pe... See more

Massively cheaper than other online stores, Tom Ford Oud Wood is around £220 elsewhere, and I got it for £157 here, with free next day delivery. I'd been holding our, as £220 is more expensive than mo... See more

Spent over £96 purely for a promotional free gift that never arrived. Took weeks of wasted emails to be told it was out of stock. Offered a 10% code that can’t be used on discounted items , essentia... See more

No hate to them, as you still get products. But when you order you'd see messages like order up to this amount for next two days delivery. Even at big orders, the fastest I've ever gotten is two weeks... See more

Stay as far away from this online shop as you can. The low prices might look tempting, but everything is fine only until you run into even the smallest issue — which can happen with any order. Wh... See more

Brilliant service! Fantastic prices! So happy to be able to buy my favourite perfume that I can't seem to get anywhere else! I did have one item missing but was refunded immediately when I emailed... See more

I bought my regular perfume from here. When it arrived it was obviously fake (bright yellow colour, not clear; smells horrid). No one from customer service will respond to my request but they just sen... See more

(#J27663607) Worst online shopping experience I've ever had. I'm convinced this is a scam. FedEx tracking details are invalid. There's no phone number provided for me to speak to a human. The live cha... See more

I was looking to buy my wife’s favourite perfumes for Christmas. I checked the usual places locally and online and found the prices exceeded my expectations, having risen massively from last year. How... See more

The WOW Dream Coat I received is fantastic. It keeps my hair shiny and significantly reduces frizz, which is especially helpful during the winter months. The effects last for a couple of washes, makin... See more

The 100ml Eternity EDP was out of stock or more expensive in local stores as were the Remington hair straightners both of which were delivered together in time for Xmas. Unfortunately the "steal" on t... See more

Excellent service and fast delivery received. Very competitively priced. Well packaged. Ordered Goldwell Dualsenses Color shampoo and conditioner. Superb for colour treated hair. It really does h... See more

Honestly the best place for gifts. I bought my boyfriend 100ml aftershave ( invictus elixir) everywhere else was at least £90 plus delivery. I paid £66 with free next day delivery! Well packaged... See more

Month later still.no contact. Damaged item inside packaging which outside was fine. Constant contacting them and no response Taking to Court and they will be paying legal fees as totally company... See more

I read some negative reviews saying customer service was terrible. I however had a very pleasant experience. It took longer to arrive but it arrived! Customer support was AI but I felt very assured t... See more

Where do I begin; outstanding experience from start to finish. Unbelievably low prices; more choice than you could through a stick at. Fastest free delivery I have ever experienced. Very safely (an... See more

Absolute shambles! Two items were missing no reply or response so contacted my bank who won the case and refunded me! The other items were returned postage paid for by myself - tracking sho... See more

‘Twas a few days before Christmas and all through the house, everybody wanted fragrances, including myself!! I was sceptical about the prices and delivery too, however too my surprise Just My... See more

Everything perfect.Quality item at a competitive price with code. Great communication! However the courier which states 2 days does the delivery in 4 days.! Can't blame the company but Royal ma... See more

Delivery was relatively quick and the website itself is reliable and easy to use. However, I was really shocked by the packaging. I ordered a small shampoo and conditioner (plastic bottles, not glass... See more

Avoid at all costs. Website said delivery within 2 days. Finally on day 6 received an email stating parcel had been delivered and left at my gate, despite me leaving instructions to leave with neighbo... See more

Very disappointed with my 1st purchase from this site. Ordered in plenty time and guaranteed 48hr tracked delivery, sadly my husbands gift did not arrive for Christmas at all!! Contacted Customer Serv... See more

Placed an order for 4 perfumes, said next day delivery while ordering!!! No tracking number, no response from customer service, order page pointed me to Shop app to track - nothing! Still trying t... See more

Awful customer service. I've ordered numerous items from them and previously everything has been fine except for my last order. The item didn't arrive and Royal Mail said it had been delivered, howe... See more