Lilystyler Reviews 2,034

Delay on products arriving ordered storage box for lilistyler, it arrived 1st totally wrecked all squashed and out of shape cant shut lid, emailed but not heard anything back, styler arrived today hop... See more

Finally arrived after weeks of waiting. The hairdryer and attachments are cheap imo however for how much I paid i wasn't expecting Dyson quality. Unsure why everyone says it's amazing. It's very l... See more

I ordered this styler late 2025. It took so long to arrive despite saying on the website delivery was within days. All efforts to chase up weee met with the generic email Stating what I had order... See more

Ordered as a Xmas present for my 12yo daughter and she absolutely loves being able to curl or straighten her own hair without the heat being 'too much'. Thinking of ordering one for myself and getti... See more

Ordered two stylers along with an additional brush attachment. Tracking was given for postage. It sat for weeks saying it's on its way. Then suddenly said it was returned. I've contacted them twice an... See more

Styler is not perfect but very good value compared to others on the market. Proper instruction videos would be good, rather than just using instagram style tutorial videos. The packaging feels very ch... See more

1st - says on the website only 8 in stock which stays there for 4+days 2nd - makes out you get 1-2 day delivery but arrives 2 weeks later 3rd- arrives damaged 4th - no replies in 4 weeks when sen... See more

I’d been thinking of buyer a much more expensive styler but after reading reviews for Lilystyler I decided to order it. It’s so much better than my old heated brush, it dried really quickly and left... See more

If there could be a minus 5 that would be generous. Took a while to come with lots of promises and offer codes for next orders. To be honest I got it before Christmas before reading all the do not buy... See more

Ordered as a Christmas gift and paid extra for fast delivery. It took over a month to arrive, poor product. Curls drop straight out. Customer service is a disgrace, no answer to numerous emails, no... See more

My husband ordered me the lily styler for a Christmas present. Also so called next day delivery doesn't exist. It took nearly 3 weeks to arrive. Forget Customer service they never reply. Foolishly he... See more

This company is a scam. I stupidly didn't read the reviews before purchasing. Ordered a hairstyler on 22nd Dec and was given several text updates stating the order was on its way and in the local area... See more

As per a lot of reviews, delivery is slow but notifications are ok. Product arrives exactly like videos on ads, comes with an instruction booklet too. Product nice and light and good length flex. N... See more

Ordered in good faith from what appeared to be a legitimate uk based company. Package arrived in 2 weeks box badly damaged and inside missing 2 attachments Emailed and received an automated messag... See more

Took a lot longer to arrive than expected and Lilystyler London is obviously far away from London but when it did finally arrive I can’t comment on if it works well as it’s a present but paid an extr... See more

Absolute rubbish, cheap, doesn’t suit my hair, cannot return if tried, also took extra payment for membership I didn’t agree to. They kept my bank details to take extra money, I had to remove my banki... See more

The product took over 3 weeks to arrive although I paid next day delivery. The product itself feels cheap. The barrels cannot be removed without wearing heat protection gloves . The 3 heat/speed setti... See more

Awful company, sent damaged item which was nothing like the photos on the add. The styler itself is okay but the case is AWFUL. False advertisement on what it is, cheap and damaged material, came with... See more

Horrific. First time using the product it broke. It took 4 weeks to arrive also. Just in time for christmas. My wife has been trying to get a refund out of them for over 4 weeks. Now radio silen... See more

Still waiting for information to return.Xmas gift unsuitable model for short layered hair. Initial response suggested they would be in touch 2/3 days. Still waiting one month later. Poor show !

Lilystyler is an absolute scam. The suction doesn’t work at all, and their so-called 60-day “easy return” is a complete lie. There’s no return option anywhere , just endless runarounds until they try... See more

Stopped working after 2 months! Contacted lily styler customer services over several weeks with no response. Eventually responded saying they would not replace or refund due to hygiene policy. Ab... See more

If I could give minus stars I would! I was bought this for Christmas…. I didn’t get a Lily Styler I got a Nora Styler New York with a US plug and no adapter… I eventually got an adapter and didn’t... See more

Buyer beware - if you buy an item on flash sale or discounted you cannot return for a refund or exchange Bought lilystyler - curls dropped out pretty much straight away - tried again, same result... See more

Order delivered, packaging damaged. Ordered 2 storage boxes for them completely damaged out of shape, completely unable to use them. Straighteners also missing from my order. Contacted the company ask... See more

Scam! My mum ordered off here and email countless amounts of times as she wasn’t receiving her order, kept saying was returned to sender they then asked for an additional fee for faster shipping which... See more

Bought the LilyStyler 5 in 1 multistyler for a Christmas present. Broke after only a few uses and a week. Have attempted to contact the company numerous times which is impossible. Absolute spam compan... See more

Ordered the Lilystyler on the 31st of December, the item was never dispatched and therefore never arrived! Customer service ignored all 3 of my emails, asking where my item was and, eventually, reques... See more

Absolutely a scam. Made from cheap plastic. Sounds loud like an aircraft taking off & smells like it's going to burst into flames. The address on the website is a residential address in London. Not a... See more

It’s a SCAM. Positive reviews here are fake, the website address doesn’t exist in London, and they don’t provide a 60-day guarantee as they claim in advertisements. Read their refund policy on the web... See more

Scam!! Say goodbye to your money, no response , paid for next business day delivery, two weeks later still nothing here, just loads of emails from day one saying delivery will be late due to demand an... See more

Paid for 2x 5-1 deal over blackfriday which should've come with straighteners. Still to this day I havent received the straighteners. Multiple emails with proof they havent arrived and now being ignor... See more

Absolutely dreadful. Postage costs are not cheap and you’re still waiting up to 10 days for it to arrive. It is supposed to be good for volumising fine, flyaway hair but the styling tools made mine e... See more

I purchased the lily styler hair styler for my wife as a present in December and decided to order the case for it as an after thought. The styler arrived and does work albeit not as well as expected.... See more

Terrible company, would not recommend the hair styler either. Mine arrived faulty, the heating element is broken so it just blows cold air, absolutely pointless. Contacted a month ago asking for a ref... See more

Item turned up and Inferior quality. Premium leather case is not I believe leather and cheap and nasty and not made for the product it's advertised for as doesn't fit in properly. Also badly damaged... See more

My lilystyler blew up around 12 weeks after I first started using it. Literally had a small birdt of flame out of the wire connection area. I emailed the company directly and commented on their Facebo... See more

Ordered item weeks ago, no delivery, and no info about delivery. Got an automated email straight after purchasing to say it's taking longer than expected when it said in stock on the website, you can'... See more

Bought this after a lot of research but regret it now. Hairdryer works fine but the tools just don't sit my hair, emailed to return and get a refund as the advert said 60 day money back guarantee and... See more

Very poor customer service. One of my attachments broke on my Lily Styler after just 4 uses and after approximately 3 weeks. It was under the 60 day guarantee so I contacted them, with photos as ev... See more

Should be possible to give zero stars. Complete scammers ordered a lily styler on the 30th of November for a Christmas present. It never arrived. Sent numerous emails get an automated response saying... See more

Don't fall for the rave reviews on social media. This is a cheap Chinese knock-off of a much more expensive product and you get what you pay for. In this case a product that arrived in flimsy packagin... See more

Horrendous customer service. I am getting so sick and tired of trying to communicate with someone. I now been trying to return my hair drier from the beginning of November. I have instagra... See more