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4.1

Great

TrustScore 4 out of 5

17 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Overall

Overall, malum.co is a reliable platform. The dashboard is clean and mostly self-explanatory. I'm giving it 4 stars only finding specific advanced settings can sometimes take a minute, the layout could be a tiny bit more intuitive. But functionality wise? No complaints at all.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Surprisingly painless integration

We've been using malum.co for a while now, and honestly, it's been working great. I was dreading the setup process ( as it usually goes with payment gateways), but it was actually much easier than I expected. Payments process quickly, and the one time we needed help, support replied almost immediately. Solid experience so far.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Solid payment solution

Malum.co does a solid job handling payments. Everything feels secure and professional. I like that it just works and I dont have to worry about it all the time.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience


Very disappointing experience. Their website is constantly offline, the fees are extremely high, and they block accounts and funds without any prior notice. The support is almost never available and doesn’t provide any real help. I’ve lost both time and money with this company definitely not recommended

28 October 2025
Unprompted review
Rated 5 out of 5 stars

awesome

it's simply awesome to be able to receive payments on my website and withdraw in crypto

14 October 2025
Unprompted review
Rated 4 out of 5 stars

Great service

Great service, wish i knew it existed before. Would have saved me a lot of trouble with all these others C2C processors. Payouts are instant but support responses sometimes take up to a day.

8 October 2025
Unprompted review
Rated 2 out of 5 stars

I mean it's OK

I mean it's OK. They do payouts with no kyc but it's pretty annoying that all my customers need to complete identification / kyc on checkout. Lost alot of sales due to this. Otherwise they are legit

20 August 2025
Unprompted review
Rated 2 out of 5 stars

Had a bad overall experience with these…

Had a bad overall experience with these Malum guys. Everything started fine, but once the balance hit a certain amount, payouts were delayed by weeks again and again. Support barely responds, it feels like they just disappear when you need them most. On top of that, there are a lot of transaction declines for no clear reason. Honestly, it seems like it’s run by the same people behind a previous C2C company I used, which had the exact same issues. Wouldn’t recommend if you’re looking for reliability or timely payouts.

3 July 2025
Unprompted review
Malum logo

Reply from Malum

Hello (probably) Customer,

we couldnt locate any account under the given merchant name or email address.
We kindly ask to submit your merchant name and merchant email address so we can identify you in the system to better provide help to you.

Payouts are fully automated and instantly sent the moment they are requested. There is no hold on payouts.

Merchant Name:
No merchant name supplied.
Email:
[email protected]
Phone number:
+971 55 693 5112
Name:
Alan mcdonald

Rated 5 out of 5 stars

Quiet impressive system!

Quiet impressive system!
Didnt really believed it in the beginning but then after i made my first 10k sales via Malum i was more than impressed.

Keep up the good work!!

3 September 2025
Unprompted review
Malum logo

Reply from Malum

Thanks!

Rated 5 out of 5 stars

Best payment processor

Best payment processor
Love it. Helped me a lot and payouts in crypto are also nice

22 May 2025
Unprompted review
Malum logo

Reply from Malum

Thanks you for your review!
We are here to help!

Rated 5 out of 5 stars

excellence

tbh, i neber thought such a service exists!
Accepting cards and getting paid in crypto and not to worry about chargebacks, someone ahould have told me that earlier

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Using malum now since six month and i…

Using malum now since six month and i need to say its perfect. Way better than the other similar processors i tried. My customers stopped complaining that they cant pay with card since now they can and its cheap also.

2 August 2024
Unprompted review

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