Awesome customer service. Couldn't get my sim working, Hario sorted it out almost immediately! New sim, easy instructions and some extra troubleshooting amd I'm online to write this review. Ive used m... See more
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About Maya Mobile
Written by the company
Maya Mobile is a new type of wireless provider enabling instant, on-demand mobile data plans with eSIM technology. Activate any of our plans with your phone's onboard eSIM chip in 194 countries worldwide.
iPhone, Samsung Galaxy, Google Pixel, and many other devices now support eSIM data plan activation. Check our updated list of eSIM Compatible Devices to see if yours works!
Our eSIM plans include Unlimited Data Plans, Prepaid 4G/LTE Data Plans, 5G Data Plans, and more, which can be used for short trips up to 30 days, or longer with an Auto Renew plan.
Keep your SIM card and phone plan to receive calls, while using our eSIM data plans for apps and internet.
Pay as you go for data when you need it, or subscribe to an unlimited eSIM plan. You can change plans any time. Some of our most popular eSIM plans include:
Need help? Our 24/7 Support Team is ready to assist you before, during, and after your trip.
- Helpdesk: Submit a Request
- Live Chat: www.maya.net
- Email: [email protected]
Our Support Team is here 24/7/365 to assist you!
Written by the company

- 100% Money Back Guarantee
- Please contact us directly if you are having any trouble with your Maya Mobile service. We will fix the problem, or return 100% of your money, guaranteed.
- The #1 Travel eSIM Provider
- With more than 400 network partners around the world, Maya Mobile offers you the best possible coverage and quality of service, including 2+ carriers in most regions with fast and reliable 5G or 4G LTE mobile data.
- Safe and Secure
- Not all eSIMs are created equal. Based in the USA and fully compliant with world privacy regulations including GDPR and CCPA, Maya Mobile puts privacy and security first with a data network that keeps you and your data 100% secure on every continent.
100% Money Back Guarantee
If your eSIM doesn't work or you cancel your trip, we return 100% of your money. Simple as that!

Please Contact Us and we will do our best to help, or provide a 100% refund of your payment, guaranteed.
Contact info
United States
- [email protected]
- maya.net
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Thank you very much
Great service
Used in so many countries and it is just perfect and very reasonably priced. If u have any problems the support service is first class too
Great customer service and assistance
I have been using their e-sim for a number of years now and I am very happy with the service.
Great customer service and assistance. Quick response and rectified my problem with the e-sim straight away. I could not recommend enough! Thank you so much to the team who made the process smoothly and stress free. Keep what you do! Best Regards -K-
Unlimited plan x
Absolutely love it, but the fair use daily could be higher for the unlimited plan 🙏🏼
Very Easy to work and affordable
Very Easy to work and affordable, Loved using it durning my time away in NZ. I recommend x100
Super impressed. Fantastic customer service
Super impressed and pleasantly surprised at the speed at which I was transferred to a human, who answered all my questions regarding which eSim I should purchase for my trip, and not by a bot. Super impressed because it was past midnight and I got all my questions answered there and then.
Had a problem with my eSIM but…
Had a problem with my eSIM but contacted their support and was soon sorted out.
Going to the Caribbean tomorrow and if everything works ok will definitely be using them again
Hassle free
Maya made my life so much easy with instant esim activation. Highly recommended!
Amazing technical support
Amazing technical support, very quick response and solution
Great experience with Maya Mobile.
My personal experience with Maya Mobile:
I bought an esim for my stay in Thailand and Cambodia, only to find out that it is not valid in Cambodia - so I wasted the amount of money and did not have data.
I contacted Maya mobile and got connected with someone called Hario.
He had fast replies and kind understanding towards my situation and offered a full refund - which I have received within a few days.
Even though the misunderstanding, the company handle the situation professionally with quick and clear solution, which was also succesful.
⭐☆☆☆☆ Very Unreliable
⭐☆☆☆☆ Very Unreliable – Service Stopped Mid-Plan
I purchased this mobile eSIM for travel to egypt but unfortunately the service has been disappointing from the start. The data connection was very inconsistent and regularly dropped out. I often had to tether from my husband’s phone just to stay connected, which completely defeats the purpose of buying a separate data plan.
The most frustrating part is that on day 14 of the plan, the service stopped working altogether without warning, even though the plan period had not ended. No explanation, no notification — just no data.
When you’re travelling and relying on mobile internet for maps, bookings, and communication, this kind of unreliability causes real stress and inconvenience.
I would not choose this provider again unless major improvements are made to connection stability and customer communication.
Best of the best
I've used their eSIM solution for internet data for two phones in Egypt (Hurghada), Mexico (Cancun) and now I bought it for vacation in UAE - Thailand. I've bought one data plan with wrong date, but their support was super friendly and changed the dates to correct ones. Great support and great coverage in all countries so far!!!
I had a problem with my iPhone adding…
I had a problem with my iPhone adding data to my plan which resulted in multiple additions I didn’t need. When I contacted Maya and asked them to reverse the unecessary charges they immediately replied and did that without objection or delay. Outstanding service! I’ve been a customer for a while and have always received this level of service. They put other companies to shame! I will definitely continue to use them for all my data needs when travelling and strongly encourage others to do so.
In particular, I want thank Maria the support engineer who helped with my issue. Well done!
help line response time
Very rapid help line response time, a special thank you to Jesslyn!
Brought an esim for turkey
Brought an esim for turkey. Easy to purchase and install no problems. And was affordable
Very quick turn-around
Very quick turn-around with very practical help, which was easy to implement and worked.
The service of the organisation MAYA…
The service of the organisation MAYA is absolutely perfect. If you have a question or concern, they answer very fast with very helpful instructions, which really solve the issue / problem. Greatest customer service you can dream of!
Great Service and Reliable
I have used Maya on numerous occasions, always very competitive and reliable.
I have contacted their support on a couple of occasions, (due to my own incompetence), and they have been excellent in response and explaining how to resolve any issues.
Connection issue in Australia
After having a connection issue after topping up, I managed to get 5 mins of WiFi. Novi responded straight away to my help request. A simple fix and was sorted straight away. Can’t recommend highly enough!
Best experience with using Maya esim
Best experience with using Maya esim. Affordable and easy to use I would highly recommend
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