Mesotherapy Store Reviews 226

Reply from Mesotherapy Store

Jan 13, 2026

Dear Dr. Augusto Zamora Perez,

Thank you very much for your wonderful feedback! We are thrilled to hear that the product met your expectations regarding quality and performance. Receiving such a strong recommendation from a professional is incredibly valuable to us. We look forward to serving you again soon!

Best regards, The XZ Natural Laboratory Team

Reply from Mesotherapy Store

Jan 13, 2026

Dear Lovell Dall,

We sincerely apologize for the mistake with your order. We understand your frustration regarding the needle size.

Please know that simply sending us an email or a text message regarding this issue would have given us the opportunity to resolve the problem for you immediately. We are always ready to help and correct any errors.

Please contact our customer support directly so we can fix this for you right away.

Best regards, The XZ Natural Laboratory Team

Reply from Mesotherapy Store

Jan 13, 2026

Dear Aura,

Thank you so much for your enthusiasm! We are delighted to hear that you are happy with both our service and our products. Your support means a lot to us!

Best regards, The XZ Natural Laboratory Team

Reply from Mesotherapy Store

Aug 26, 2025

Natale

Thank you so much for your kind words! We’re thrilled to know you consider us the best place to shop for quality products. Your support means a lot to us, and we’ll keep working hard to provide you with the best service and selection. 💙

Reply from Mesotherapy Store

Aug 26, 2025

Afia

Thank you for your feedback! We’re glad you enjoy our service and free shipping. We truly appreciate your support and look forward to serving you again! 💙

Reply from Mesotherapy Store

Jul 21, 2025

Thank you for sharing your review. We’re sorry to hear that your experience was not completely satisfactory. We understand your concerns and would like to clarify a few points that we believe may not have been clear.

First, your order was placed on July 3rd after 1 p.m. As clearly stated on our website before checkout: “Please Read Before Checkout: All orders—whether you select Free or Paid Shipping—require 2 or 3 business days for processing and shipping.” This means that although we processed your order as quickly as possible, it was shipped on the next business day, July 7th, due to the July 4th holiday and our weekend closure (Saturday and Sunday).

Your order was shipped on Monday, July 7th, and as expected, you received it on Tuesday, July 8th. We believe that these dates were not fully considered when you left your review, and as a result, the 3-star rating does not fairly reflect the service we provided. We always strive to offer the best possible service and be transparent and timely.

We apologize for any inconvenience this may have caused and are here to address any further questions you may have.

Thank you for your understanding and for being a valued part of our community.

Best regards,
The Mesotherapy Store Team

Reply from Mesotherapy Store

Jul 21, 2025

Thank you so much, Elizabeth! 💜 We're truly honored to be your number one choice for body and skin care. Your trust and loyalty mean the world to us. We’re here to support your beauty journey every step of the way. Looking forward to serving you again soon! 💫

Reply from Mesotherapy Store

Jul 21, 2025

Thank you, María! We're so glad you appreciate our prices and professionalism. Providing top-quality products with excellent service is always our goal. We look forward to seeing you again soon! 💫

Reply from Mesotherapy Store

Jun 25, 2025

Carolina,

Thank you so much for your kind and thoughtful review! We’re truly grateful for your support and are thrilled to hear that you’ve had such a positive experience with our products and customer service.

At Mesotherapy Store, we’re committed to offering high-quality products, fast shipping, and exceptional service — and your feedback lets us know we’re on the right path. It means a lot to us to be able to support and serve our community.

We look forward to continuing to be a trusted resource for you. Thank you again!

Warm regards,
The Mesotherapy Store Team

Reply from Mesotherapy Store

Jun 25, 2025

Thank you so much, Marina! 😊
We truly appreciate your kind words and are glad to hear you were happy with the quality and fast delivery. We're here if you ever need anything else! 💖

Reply from Mesotherapy Store

Jun 22, 2025

Thank you so much, Emma! We're glad to hear your order arrived quickly. We appreciate your support and hope to serve you again soon! 🌟

Reply from Mesotherapy Store

Jun 22, 2025

Thank you, Sandra! We're happy to hear the delivery was fast. We truly appreciate your support and look forward to having you shop with us again soon! 🌟

Reply from Mesotherapy Store

May 28, 2025

Hi Sofia,
Thank you for your feedback, and we truly understand your frustration.
Please note that before placing the order, we clearly state on our checkout page that our company requires 2 to 3 business days to process and ship orders. Also, it's important to consider that the weekend following your purchase included a long holiday weekend (Memorial Day), during which both our warehouse and the USPS postal service were closed on Monday.
Your order is already on its way, and as of today—7 days after you placed it, but only 4 business days later—we are still within the normal shipping time frame outlined in our policy.
We sincerely apologize for any inconvenience and thank you for your patience and understanding. If you need further assistance or tracking updates, feel free to reach out to us anytime.
Best regards,
Customer Support

Reply from Mesotherapy Store

Apr 30, 2025

Thank you so much, Juan!
We're really happy to know you've always had a great experience with us.
It’s our pleasure to offer excellent products and service you can trust.
We truly appreciate your support!

— The Mesotherapy Store Team 🌟

Reply from Mesotherapy Store

Apr 30, 2025

Thank you so much, Liliana!
We’re so glad to know you had an excellent experience.
Your support means a lot to us!

— The Mesotherapy Store Team 💙

Reply from Mesotherapy Store

Mar 29, 2025

Dear Lorraine,

Thank you for your message and for bringing this to our attention. We completely understand your frustration, and we sincerely apologize for the inconvenience caused.

This situation sometimes occurs when multiple orders are placed at the same time across the six online stores we manage. In rare cases, our inventory system doesn’t sync quickly enough, which allows orders to go through for items that have just sold out.

Please understand that this is something that can happen with any company, especially when stock runs out quickly. When this occurs, we cancel the order to avoid delays and immediately issue a refund.

We truly regret that this was your experience, and we always encourage our customers to check for alternative products that may be excellent replacements for the one that was out of stock. Our team is always happy to help with suggestions.

Thank you again for your feedback — it helps us improve. We hope to have the chance to serve you better in the future.

Warm regards,
Customer Service Team
Mesotherapy Store

Reply from Mesotherapy Store

Mar 29, 2025

Dear Secret Wright,

Thank you so much for your kind words and continued trust! 😊
We’re truly happy to know that your experience with us is always a good one. Your satisfaction means the world to us.

We look forward to serving you again with the same quality and care!

Warm regards,
Customer Service Team
Mesotherapy Store

Reply from Mesotherapy Store

Feb 17, 2025

Hello, Lilly

We appreciate your feedback and understand your concern. However, we’re unsure why you chose to purchase from us knowing the price at which we offer the item. If you are familiar with Korean vendors that sell it for 75% less, it might have been a better option for you. We believe it’s always best to buy from the source you feel most comfortable with rather than purchasing and leaving a negative review when you were already aware of the cost.

Nonetheless, thank you for shopping with us. We appreciate your time.

Best regards,

Reply from Mesotherapy Store

Nov 6, 2024

¡Hola Carolina! Gracias por tu excelente reseña. Nos alegra saber que estás satisfecha con nuestro inventario y productos. 😊 Nos esforzamos por ofrecer siempre lo mejor, así que es un placer saber que cumplimos con tus expectativas. ¡Gracias por elegir Mesotherapy Store!

Reply from Mesotherapy Store

Oct 31, 2024

Nancy, Thank you for sharing your experience! We’re glad the product provided warmth and relief from pain, helping you rest better. Consistency can enhance the benefits, and we hope it continues to support your comfort. If you have any questions or need further assistance, we’re here. Thank you again for your feedback!