Mont Adventure Equipment Reviews 3,357

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the superior quality of the products, highlighting their suitability for various outdoor activities and challenging conditions. Consumers appreciate the user-friendly website and the promptness of the delivery service. Moreover, the ordering process is considered quick and easy. Consumers express high satisfaction with the service provided, with staff members being described as relaxed, helpful, and willing to educate them to ensure they get the right product and fit. People highlight the company's attention to detail and the quality of its products. The company is also appreciated for its efficient handling of queries and purchases, as well as for providing free replacements and parts.

Based on these reviews

Rated 5 out of 5 stars

Great kit & engaging company/staff. Only sell quality, and at a reasonable price. May initially look to be a buck or two more expensive, but given their $99 free shipping rates, you’ll end up bette... See more

Rated 5 out of 5 stars

Love shopping with Mont. Good quality products, easy to use website and fast delivery. Best price available for Edelrid Jay harness, first adult harness for my 13 year old grandson. He's delighted to... See more

Rated 5 out of 5 stars

The ridge pole of my Moondance tent no longer screwed into the hubs--a stripped thread at both ends I guess. A gratis pair of replacement hubs with an improved design arrived almost immediately after... See more

Rated 5 out of 5 stars

All equipment I have bought for the last 25 years from Mont has been of excellent quality and made for Australian conditions. I back country ski and hike mostly on the east coast of Australia and Tas... See more

Rated 5 out of 5 stars

Took the Expedition 8000XT to Nepal on a Mountaineering trip and it was INCREDIBLE! Temperatures got down to -20C and we didn't get cold once. Will be 100% reccomending to friends doing similar trips.... See more

Rated 5 out of 5 stars

Fantastic product. Lovely and comfortable and really warm (stormgrid fleece). Mont staff are brilliant. Relaxed, helpful, take the time to explain, educate, and get the right product and fitting.... See more

Rated 5 out of 5 stars

Got myself a Dragonfly Tent. Attention to detail and quality is fantastic. You can tell Mont’s designs are rooted in real world use cases, not some fly by night internet marketing company. Pretty much... See more

Rated 5 out of 5 stars

I bought a large size Ultralight bushwalking jacket to replace a Paddy Pallin 1990's goretex weighing twice the new one. I'm a medium but the large fits a thick fibrepile and puffer under, for Tassie... See more

Rated 5 out of 5 stars

Trouble with the 1st jacket purchased, however they tried to fix twice and when they couldn't offered a full refund, replacement or upgraded. New jacket has been tested and it's great, better breathab... See more

Rated 5 out of 5 stars

Recently got the Mont Guide Hoodie, it's a great piece, an excellent choice for cold and wet days. I also used snowshoeing and skiing. Jacket is also good under an outer layer in really bad conditions... See more

Rated 5 out of 5 stars

Ordered several shells for a mountaineering trip in Europe. Quality is fantastic and you cannot find better gear for the price point with any other brands I am aware of. Shipping was prompt and came w... See more

Rated 4 out of 5 stars

My Mont Moondance 2 tent is specious, comfortable, light weight, easy to set-up, and contains many features. Moreover, customer support is very helpful. Apart from some (very small) minors (explicitly... See more

Rated 5 out of 5 stars

Simple: I bought an AMAZING jacket which is actually genuinely waterproof. It's not rock bottom price wise but simply its worth every cent and still more reasonable than that Arc' competitor product!!... See more

Rated 5 out of 5 stars

I ordered an Exped Megamat 10 from Mont Adventure. Shipping was fast and the mattress is great. This Exped Megamat is more expensive compared to other air mattresses I’ve tried but it was definitely w... See more

Rated 5 out of 5 stars

Good info on products for purchase, good pictures. Quick delivery 🚚 support the environment 🌲😊 competitive pricing Protos arb helmet bloody awesome!! Thank you Mont 👍 keep up the good work, I’... See more

Rated 5 out of 5 stars

Ordered a pair of Hiking shoes, they were dispacthed and arrived quickly (shipping from Canberra and sent to Sydney). After trying them on at home I realised they were the wrong size and organised a r... See more

Rated 5 out of 5 stars

I ordered a pair of the Altra Olympus 5 hiking boots. I already own a pair of Altra trail runners and I think it's the only brand I'll buy now. These hiking boots are unreal. Light like joggers but... See more

Rated 5 out of 5 stars

I was looking to purchase a new rain shell jacket and made an enquiry with Mont seeking a few extra details. The team at Mont got back to me very quickly and was able to answer my questions thoroughly... See more

Rated 5 out of 5 stars

We bought a canvas high quality pack. It is in as new condition after several months. My son has used it multiple times and it was perfect for his school Duke of Edinburgh hikes. My son is very... See more

Rated 4 out of 5 stars

It took me quite some time to get a good outcome after a warranty issue which is why I have rated 4 rather than 5 stars. The issues were finally resolved with the tent and my jacket was replaced for w... See more

Rated 3 out of 5 stars

I am a medium size in everything, so I ordered medium. I discovered that if I did up the waist button, I could easily pull them up fully. Unless I clinched the waist belt fully, they fell down. I thou... See more

Company replied

Rated 4 out of 5 stars

Great bad weather coat. Longer length is perfect for really wet conditions. Very breathable, but keeps the wind out beautifully. Only concern for me was the shaping of the hood. Would have preferre... See more

Rated 3 out of 5 stars

I bought this raincoat because of the weight and how small it packs into my backpack. My husband has one and is great. Unfortunately mine wasn't watertight at all and I got very wet on the fortnigh... See more

Rated 5 out of 5 stars

Can't praise this company enough. Exceptional products, excellent service and still independent! I love the range, the quality materials and workmanship. My gear is a pleasure to use and I ca... See more

Rated 4 out of 5 stars

Reliable and quick customer service from Mont. I needed to return my product (bought online) for a different size, it was an easy process and had my new size delivered in a good time. Really liking... See more

Rated 5 out of 5 stars

I have an old Moondance tent that had been used so much, the fly had faded, started to loose its waterproofing, and finally tore. It had spent way too many days outside, and endured a very hard life,... See more

Rated 5 out of 5 stars

My order was delivered same day in Canberra! Sale items were as advertised. Size 14 womens hiking zip off pants are bigger than what I expected around the hips but will do as I'm between sizes.

Rated 5 out of 5 stars

Fast shipping good prices and quality packaging. Was shipped in 2 days with everything organised and packed, prices were great and even came with free stickers, a small carabiner and a lovely hand wri... See more

Rated 2 out of 5 stars

Product was photographed poorly - made the shorts look like they were slim cut when there was a strange baggy part in the rear. These were the same shorts as I have purchased previously - which... See more

Company replied

Rated 5 out of 5 stars

Quick and easy ordering and delivery process. Really liked the personalised hand written note that came with it. The climbing shoes I got are great quality and have some great toe-hooking potential th... See more

Rated 5 out of 5 stars

Quality products. Availability online makes for ease of purchase (live remote from distributors). Always trust the product to perform as described and last in conditions prescribed for. Trust in th... See more

Rated 5 out of 5 stars

Good purchase experience. I had a query prior to an online purchase of La Sportiva footwear, and the communication between the floor staff member, the online guru and me was handled very well. I’m ver... See more

Rated 5 out of 5 stars

Quick. Helpful. Communicative. Embodies sustainability. Lovely customer service. I’ve had my tent for 7 years and they provided the tent poles elastic for free / sent them. I live in Rural Victoria so... See more

Rated 5 out of 5 stars

Great Australian outdoor gear company, genuine product knowledge and quality gear. When my Tasman jacket finally died after many years of service, I was able to purchase a new version and receive... See more

Rated 5 out of 5 stars

After recently completing my Advanced Hiking Course with Australian Alps Trek Support (AATS) in Mansfield, I was really impressed with the demonstration and performance review offered by the instructo... See more

Company replied

Rated 5 out of 5 stars

Patiently fielded my phone calls and emails as I was worried that my product wouldn't arrive before Easter - it did so thank you very much for your help! Kind regards, Virginia

Rated 5 out of 5 stars

I purchased a Mont tent a couple of years ago. A section of the pole broke in extreme conditions. The pole section was replaced promptly free of charge. The service to replace the correct pole section... See more

Rated 5 out of 5 stars

Great quality products. They're practical in design and clearly show the lived experience. Neither cheap in finish nor price, just good long term value… buy once and enjoy.

Rated 5 out of 5 stars

I bought (one in the shop, one online) two venture sun stretch shirts both in mist colour and they are fabulous. I was specifically after a 50+ SPF shirt. The staff in the shop were very helpful when... See more

Rated 5 out of 5 stars

I’ve had some Mont t- shirts and sleeping bag for over 20 years which I’ve used a lot. Still in good condition. So decided to spend a decent amount and get more clothes from mont. excellent quality, f... See more


Company details

  1. Outdoor Sports Store
  2. Adventure Sports
  3. Outdoor Clothing and Equipment Shop

Written by the company

Mont Adventure Equipment is an independent Australian company founded in Canberra in 1981. We're serious gear users and stand by our product. After years of frustrations with the poor quality of adventure clothing and equipment available, Monty had enough and made something better, something he could rely on. In 1978, using a borrowed sewing machine, he made himself a sleeping bag, down jacket and tent. Friends were impressed by his creations, and commissioned pieces. A reputation for quality gear quickly spread and in 1981 Mont Adventure Equipment was founded. While Mont has long since outgrown Monty's small unit in Canberra, Australia, he still directs the company and works closely with a passionate team on the design and testing of all Mont products. As dedicated adventurers ourselves, quality is never compromised just to save a few cents. To this day Mont Adventure Equipment is still privately owned, based in Canberra, fiercely independent and totally committed to better gear for the wild. If you'd like to learn more about Mont or need assistance in selecting the right gear for your adventure please do not hesitate to contact the Mont Customer Service team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

High quality, excellent customer service

We bought a canvas high quality pack. It is in as new condition after several months. My son has used it multiple times and it was perfect for his school Duke of Edinburgh hikes.

My son is very tall and thin. We found that the pack was rubbing on his hip bone. I contacted Mont and they gave me a call, following up with an email about ideas on how to help this issue. It definitely wasnt a "pack" issue, we would have this problem with any pack, yet they were more than happy to assist and offer advice.

Would not hesitate to purchase this pack again.

23 February 2025
Rated 5 out of 5 stars

Absolutely fantastic Good "old Fashioned" customer service

I have an old Moondance tent that had been used so much, the fly had faded, started to loose its waterproofing, and finally tore. It had spent way too many days outside, and endured a very hard life, way beyond the design life of any tent, and served me well. I contacted Mont Customer Service, and Laura went above and beyond to actually find a Fly that would fit my old tent. I did not expect them to find me one for this old tent, but they did, and it now has a new lease of life. We had quite a series of back and forth communications, requiring pictures and other specifications to be emailed, and Laura kept me informed the whole way. Mont staff really understands the concept of good "old fashioned customer service, and their products are excellent. Thank you !!!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Pole hub replacement

The ridge pole of my Moondance tent no longer screwed into the hubs--a stripped thread at both ends I guess. A gratis pair of replacement hubs with an improved design arrived almost immediately after I asked about replacement poles. My procrastination meant that it was a long time before I fitted the hubs, but spring is coming and I bit the dust. The threading of the shock cord was less traumatic than I thought it would be. I was most impressed with Mont's service

31 March 2025
Rated 5 out of 5 stars

Great quality products

Great quality products. They're practical in design and clearly show the lived experience. Neither cheap in finish nor price, just good long term value… buy once and enjoy.

28 May 2025
Rated 5 out of 5 stars

Order and return shoes

Ordered a pair of Hiking shoes, they were dispacthed and arrived quickly (shipping from Canberra and sent to Sydney). After trying them on at home I realised they were the wrong size and organised a return. The whole process was easy and seamless, received my refund quickly. Would definitely deal with Mont again.

17 June 2025
Rated 5 out of 5 stars

Best value gear out there

Ordered several shells for a mountaineering trip in Europe. Quality is fantastic and you cannot find better gear for the price point with any other brands I am aware of. Shipping was prompt and came with a free key ring carabiner, what more could you want.

19 May 2025
Rated 5 out of 5 stars

Great kit & fantastic customer service.

Great kit & engaging company/staff.
Only sell quality, and at a reasonable price. May initially look to be a buck or two more expensive, but given their $99 free shipping rates, you’ll end up better off.
……and they’re only too happy to discuss your purchase with you to sort out any issues or offer expert advice.
Highly recommend Mont. Great Aussie company. And knowledgeable crew.

17 June 2025
Rated 5 out of 5 stars

Loved my jacket

Recently got the Mont Guide Hoodie, it's a great piece, an excellent choice for cold and wet days. I also used snowshoeing and skiing. Jacket is also good under an outer layer in really bad conditions like heavy rain or snow.

9 July 2025
Unprompted review

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