Moonandlinen Reviews 85

I would like to rate them Negative Stars, since I never received my products. They gave numerous excuses from material delays, product stolen and so on. It’s been 4 months and I don’t expect to get my... See more

Buyer be aware, total scam.... it's been now 4 weeks I've placed my order, they have still not send the item even if their site says it in stock and will be delivered within 4 days. I've made a clai... See more

I placed my order with Moon & Linen in Mid-October. They were very quick to accept the order (order # 27342), charge me, and send a confirmation email. Now, mid-November, a month later, I haven’t hear... See more

Ordered King size bed sheet set and received queen size with only one pillow case - plus, pocket on fitted sheet is too shallow to fit any modern mattress. Totally useless - wrote to customer service... See more

I’m not impressed with the fabric of the linen sheets. The top sheet is rather short and they only send one pillowcase even if you buy a queen or a king size set, which is ridiculous. I will never buy... See more

I actually like the sheets that I ordered. However, never have I ever bought a set of sheets that came with only ONE pillowcase. I was sure this was an error that could easily be fixed. Oh no Sir! T... See more

Sheets look good quality but sizing is a bit off and when ordering be aware of a Kingsize set only comes with ONE PILLOWCASE WTF!!!

The communication was very lacking. Emails left unanswered and when I finally received my queen sheet set there was only one pillow case

Was expecting sheets made in Portugal & got made in China after a nearly 2 month wait (was supposed to be 1 week). Made 2 complaints & got exact same generic AI response. King size sheets are too shal... See more

I should have read the reviews first. In October I ordered sheets based on their Facebook ads. They claimed their linen stock wasn't up to their standards and they were getting it "rewoven". In Novemb... See more

Ordered Queen size linen set that was advertised as available on their website. One week after payment still no tracking/delivery advice. At almost one month later, after many emails they say my order... See more

Website says made in Europe -it’s made in China. Says OEKO TEX certified- it is not. Says the order will be delivered next week- more like two months. Satisfaction guaranteed is BULLSHEET. I ordered 3... See more

60 Days and still no sheets. Didn't look a reviews before ordering..My Fault $160.00..scam. customer support says my order was stolen they would expedite a new shipment. 14 days ago. How do I pro... See more

This is a fake website. After ordering a set of sheets on FB that took payment without me entering a card number, I checked my email for verification of purchase. There was nothing. I got suspicious... See more

This is definitely a scam! I paid almost $400 for two sets of linen sheets that were supposed to be delivered within 4 to 5 business days from the US according to their website. It is now been over t... See more

The king fittest sheet is about 12 inches too short and renders the set unusable. They refuse to take back and issue a refund. The supposed linen feels nothing like other actual linen I have purchas... See more

It's a scam! I fortunately used American express card and they credited my account. I feel bad for people that are scammed by them. Always check before on trust pilot or better business bureau before... See more

I ordered 3 king size sheet sets last November 2026. Sent an inquiry on status in December 2026. They informed me my sheets had been stolen and they were working on getting my delivery out. The total... See more

This company is a complete fraud. Someone needs to put these people in jail for theft. I never got my item and they replied back it was stolen. They said a refund would be issued and nothing was re... See more

The company delivered the king size linen sheets and one pillowcase. I wrote almost 40 emails back and forth with them about this. We argued about the issue foe awhile until they agreed to send me new... See more

I really wish I had read the reviews because I received exactly what everyone complains about. Supposedly it’s a king size sheet, but does not fit a king size bed. Even the top sheet is small. They on... See more

Although they claim their sheets are made in Europe, while tracking my package it was in China! When it finally arrived my queen sheet set only had 1 pillowcase! Very disappointing!

Disgusting sheets. Paper thin and scratchy. Ordered a king bed set. The fitted sheet doesn’t fit the mattress properly, too small, and there is only one pillowcase. Sent an email and the response was... See more

I placed an order for sheets on October 25, 2025. I have contacted this company numerous times and they have a nonworking phone number. You can leave a message but no one ever calls back. I sent email... See more

It has been 3 months! I never received sheets and despite requesting a refund several times, their response was always the same "thank you for your patience"! This company (if it even exists) is a j... See more

Not sure this is a legit company. Ordered product in October. Received a confirmation number. They charged my credit card but I never received anything. I don't think this is a trust worthy company.

Ordered one of the alleged bedding sets from their site based on their aggressive and convincing Facebook advertising. After a week of no shipping notifications, we emailed to find out when they plan... See more

I also placed an order from this company and never received my order. When I emailed customer service, they replied saying that they will check on my orders, but that all they are doing...nothing.... See more

Items were ordered two months ago and never received. I learned they have no actual physical location from the BBB. They did however manage to thank me in an email however for "going on this journey... See more

Horrible experience with this scam company. Wish I would have checked the reviews. all my e-mail left unanswered and no sheet delivered. they stole $222,- from my account immediately and never followe... See more

Total scam. Never even received my order - they claimed my shipment was stolen and it was under review. Further communication resulted in non-action when I asked for a refund, and again, it was under... See more

Update: Moon and Linen sent me an email to contact GOFO. GOFO requires a tracking number. After several attempts, Moon and Linen will not provide a tracking number. I such have read the reviews... See more

The sheets I received are paper thin/sheer… Customer service will not return my calls or emails on how to do a refund. Very disappointing and will never buy from them again.. Still hoping for commu... See more

First, its odd that their queen and king sets only include one pillowcase. I have the queen set, I washed it then went to put it on the bed and it is so big, it doesn't fit at all. extremely disappo... See more

I ordered king size oeko-Tex sheets. Received twin/full/queen with one pillowcase. They are not labeled orko-Tex, are very ROUGH fabric- maybe not even linen, shallow cut, and poorly constructed. The... See more

I ordered two set of sheets October 23rd and as of today , I still haven’t received them 11/18 . I called between 25 or 30 times leaving messages…. No return. I emailed and emailed and finally got a r... See more

the company has had my money for 50 days and nothing has shown up at my house. I disputed it with my card company after asking for a refund. they tried to claim refunds must be submitted within 24... See more

I wish I had read the Trustpilot reviews before I order the sheets. Now I'm in the same boat as everyone else. I ordered queen sheets on October 8th. As I write this, they emailed me and stated it... See more

About 2 weeks after I ordered, I was notified that the new linen they received was not up to their standards and my order would be late. I have been trying to cancel my order. I have phoned, texted an... See more

My Order# was #19391 was placed on September 29, 2025. I received an email on October 14, 2025 stating it was on it's way. On November 8,2025 I finally received the order, however what they sent was... See more

So much to say. But first, linen sheets are the way to go, I will never go with anything else. Moon and Linen (now Rest and Linen) however is hands down the worst company ever. Their advertising is de... See more

I ordered a set of linen sheets on 10/14/2025 for $153.99. It's now January of 2026 and I have not received any sheets, NOR did I get a refund when I requested one. Instead, I got a lame email stating... See more

I ordered 3 King size bed sheet, and I received a Queen size with only one pillow case. The quality of the fabric is terrible. When I bought it there weren't any color option like in the adivertisem... See more

This company is totally a scam. I wish I'd read these reviews before ordering but they put up a good "store front." I think they're banking on people forgetting they ordered.

Totally agree with other comments as to how horrible this company is! Somehow they should be shutdown or burned to the ground! DO NOT EVEN THINK OF BUYING ANYTHING FROM THESE DORTBAGS!