New England RC Reviews 153

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their high quality and availability. Consumers appreciate the fair pricing and the speed with which orders are processed and shipped. Many reviewers mention receiving their orders earlier than expected, with items well-packed and in excellent condition. The overall consensus is that the company provides a reliable and efficient service. People also value the company's excellent customer service, noting the staff's friendliness, knowledge, and prompt responses to inquiries. Reviewers appreciate the personal touches, such as thank you notes and small gifts included with orders. The company's commitment to quickly correcting any mistakes and providing technical support further enhances the customer experience. Many customers express their loyalty, citing the consistently fast service and high-quality products as reasons for their repeat business.

Based on these reviews

Rated 5 out of 5 stars

I purchased a FR sky X 20 pro AW radio.My item was packed well shipped on time and arrived at my house earlier than expected. I also had good communication with New England RC throughout the sale. the... See more

Rated 5 out of 5 stars

Great price and shipped within 24hrs. Could not locate the Goosky E2 heli (RTF rescue edition) anywhere on the west coast. Internet search came up with NERC. Did multiple scam & trustworthiness search... See more

Rated 5 out of 5 stars

Fair pricing, product availability, fast shipping. It seems since the release of the S2 Max in the states, parts have been difficult to obtain. I realize there are various reasons for this but when th... See more

Rated 5 out of 5 stars

Customer service - Great! Relatively easy to get help anytime needed via text. I always prefer to shop small businesses like New England RC. Any mistakes are corrected promptly and I see New England R... See more

Rated 5 out of 5 stars

New Englad RC has good stock of parts that other major retailers takes time to re-stock. Orders processing time is good. In all my orders I have received a nice candy which i found charming. I... See more

Rated 4 out of 5 stars

The shipping was good, the product is very good, the communication was very good.

Company replied

Rated 5 out of 5 stars

Killer pricing, excellent communication, and customer service! A true ambassador to the RC community!! Had my stuff in the shipper’s hands in less than 4hrs from me placing the order!!! Best in the bi... See more

Rated 5 out of 5 stars

What made my experience great? 1- excellent service and answered my questions, which led me to making a purchase. 2- follow up service and tech support, answered all my questions. 3- so far anythi... See more

Rated 5 out of 5 stars

All my questions were answered. The person I talked with was extremely knowledable of the product sold to me and was very friendly on the phone with me - I will continue doing business with New Engla... See more

Rated 5 out of 5 stars

Paul/New England RC is a go to rc helicopter that I trust and has helped me on many occasions regarding my ESC and other places where his assistance via text has been very helpful. Thanks Paul and the... See more

Rated 5 out of 5 stars

Was refered to the store by a Facebook post. Asked a couple of questions via email and was impressed with the quick response and decided to purchase the helicopter. Was shipped quickly and received... See more

Company replied

Rated 5 out of 5 stars

Shopping at New England R/C is straightforward and stress-free. The staff is both helpful and experienced, and they focus on what you actually need instead of upselling. My order was delivered promptl... See more

Rated 5 out of 5 stars

I had a great experience purchasing from New England RC. I recieved prompt emails letting me know they received my order and then later, package tracking details. I recieved the package earlier than e... See more

Rated 5 out of 5 stars

Great first time buying experience with Paul at New England RC. Super knowledgeable and patient with my questions and even went through the setup of my Goosky S1. I highly recommend reaching out to Pa... See more

Rated 5 out of 5 stars

As usual, the quick service and high quality products is the reason I choose to buy from NERC. This review covers everything I have recently purchased from NERC. Very satisfied customer and highly rec... See more

Rated 5 out of 5 stars

Fantastic friendly customer service!! Excellent communication, insight and advice on products for my RC Heli hobby. NERC has definitely become my go-to online site. Very fast order processing and ship... See more

Rated 5 out of 5 stars

Great in stock items for my Goosky S1, S2 max, and RS4. Great service and fast shipping from New England RC. Highly recommend doing business with them and will be buying more from them in the future.... See more

Rated 5 out of 5 stars

Honest helpful people. Great prices, fast shipping, and good selection. I also, like supporting a family owned hobby shop, not many left!

Rated 5 out of 5 stars

Great product and great company. I was fortunate to receive my new FW 450L H-1 on sale over the holidays at only $500.00. I did bump it up a bit as I hit the Acro button by mistake and had to replac... See more

Rated 5 out of 5 stars

Absolutely Amazing AS ALWAYS. I live in SoCAL but get all of my Helis and Heli Parts form New England RC. So helpful, they have helped me through issues that would have ruined my weekend. Great Job!

Rated 5 out of 5 stars

This place has the products I need and at great prices. Barnone with the best “instant” support. Additionally they also carry items that no other US vendor has! Honest, simple, to the point business... See more

Rated 5 out of 5 stars

Very personal experience. It’s not very often you get a email response after hours and actually have a conversation. Paul is the best. I highly recommend

Rated 5 out of 5 stars

Personalized attention to customer questions and needs stand out in my mind. I also enjoy the fast and free shipping for purchases over $99.

Rated 5 out of 5 stars

New England r.c makes buying the right stuff for what you are doing easy. They are very helpful and knowledgeable and they don't try to sell you stuff you don't need or want. They got my order right t... See more

Rated 5 out of 5 stars

Quick shipping. If you email Paul he gets back almost instantly. I like the feel of a family owned and operated business. Great job!

Rated 5 out of 5 stars

Great prices, fast shipping - wonderful people. The personal thank you note and saltwater taffy are so appreciated!

Rated 5 out of 5 stars

Nice box that it comes in,just wish it was a little longer so the i could use it to store the assembled helicopter inside. Easy assembly. Charger is very slow,overall nice kit.

Rated 5 out of 5 stars

Paul is great at getting in touch with you to make sure your order is correct. I like this store, I’ll be buying more from NERC in the future!

Rated 5 out of 5 stars

paul nice guy very accommodating very knowledgeable will buy off him again don

Rated 5 out of 5 stars

Fast ship, great price, and got here reasonably quick with holiday traffic.

Rated 5 out of 5 stars

Best parts guy around my area. Im getting my stuff pretty much the very next day. U can not beat that. The guy is very understanding and will help u in anyway he can..

Rated 5 out of 5 stars

Well this was the first time I used New England RC . They shipped of my order right away, none of this they produced a lable and sitting there for 2 days waiting . Thank you

Rated 5 out of 5 stars

NE rc had the order shipped in NO time at all! support those supporting the hobby needs! thank you New England R/C

Rated 5 out of 5 stars

I appreciate New England Rc, they have great prices and they ship quickly, That's why I buy from them. Thanks guys.

Rated 5 out of 5 stars

Top notch service Paul has alot of knowledge in the hobby excellent customer relations and inventory is kept up to date and lightning fast shipping would highly recommend

Rated 5 out of 5 stars

Best price on the internet for what was shopping for. Arrived in 3 days. Excellent experience!

Rated 5 out of 5 stars

Great customer service fast shipping all around a good experience the times I have placed orders.

Rated 5 out of 5 stars

Great service and shipping. One of my new go-to's for FrSky for sure, everything was in stock and prices were right.

Rated 5 out of 5 stars

New England RC delivers! Fast service and good products.

Rated 5 out of 5 stars

Great shop with plenty of stock. My order was shipped within 30 minutes of being placed.


Company details

  1. Hobby Store
  2. Aeromodel Shop
  3. Computer Accessories Store
  4. Electronics Store
  5. Toy Store

Written by the company

We are a family-owned-and-operated hobby store that specializes in remote control helicopters from small to the large. We carry kits, parts, and accessories whether your just starting out in the hobby or already an experienced pilot.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Shopping at New England R/C is…

Shopping at New England R/C is straightforward and stress-free. The staff is both helpful and experienced, and they focus on what you actually need instead of upselling. My order was delivered promptly and matched my expectations perfectly.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Buy from New England for your rc needs

Great in stock items for my Goosky S1, S2 max, and RS4. Great service and fast shipping from New England RC. Highly recommend doing business with them and will be buying more from them in the future.

26 December 2025
Rated 5 out of 5 stars

One stop shop with great array of products and prices

This place has the products I need and at great prices. Barnone with the best “instant” support. Additionally they also carry items that no other US vendor has!
Honest, simple, to the point business that everyone wants and needs. Kudos!

26 December 2025
Rated 5 out of 5 stars

Great product and great company

Great product and great company. I was fortunate to receive my new FW 450L H-1 on sale over the holidays at only $500.00. I did bump it up a bit as I hit the Acro button by mistake and had to replace some parts. The parts were readily available and were so easy to install for the perfect repair. I fly it really well now and it is so much fun. I have now configured it in the H-1 software for standard flight which lets it move along really well. Love it so much I purchased the new one with the Ace controller and man it is a blast as well. So yes I now have two and love them both.

25 December 2025
Rated 5 out of 5 stars

Honest helpful people

Honest helpful people. Great prices, fast shipping, and good selection. I also, like supporting a family owned hobby shop, not many left!

25 November 2025

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