This training was supper helpful in setting up True Fibonacci, especially given that the training was supposed to help us get set up. Richard was very thorough and took the time to ensure everyone was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Based on reviews, created with AI
Based on these reviews
Very satisfied with Futures Edge. I mostly enjoy the live trading part of it and that Richard and Josh actually take real trades and show us the results. They don’t withhold their losers either, which... See more
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Josh Martinez is a GREAT trading instructor that really walks his talk. I highly recommend joining his daily trading room, and watching as many of his training sessions as you can get your hands on!!... See more
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Blackbeard Bots may appear to perform well in backtests, but they fail to function properly in live trading accounts. There's a significant disconnect between backtest results and real-world performan... See more
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Stay away from this company unless you want to lose money. They did not deliver on their promises and only care about making money, not customer satisfaction.
Company replied
Refund Guarantee is not true; They have tried to remove as many mentions on this as possible. Software fails nothing ever is resolved and they tell you to shove it once you realize how bad their syst... See more
Company replied
Take care, this company is like a black hole. They take people’s money and never refund, even if something is not working as promised. You can only change it for something else, if you’re lucky. Do no... See more
Company replied
I purchased the Ninjacators Pattern Bundle when it was on sale. It included 3 Pattern Programs (Elliott, Pure Patterns and the Harmonic Patterns). I was eyeballing a Elliotte Wave indicator for quite... See more
Company replied
Ninjacators Liquidity Sweep System program is an awesome program... after a few week in the program there was a light that turned on with my futures trading. one of the most important things about thi... See more
Company replied
I have had an amazing experience with the Futures Edge classes. Both instructors are excellent. Richard Jordan is in a class all by himself. First and foremost he is the most trustworthy and honest ma... See more
Company replied
This information was truly helpful and will benefit my trading journey greatly. Richard was very responsive and answered all my questions thoroughly giving me hope to re-engage the edge program and N... See more
Company replied
The Team at Ninjacator are among the very best coaches/mentors. Richard, Josh, Kyle, Dan, Craig, Todd, Matt, Jeff are awesome and if anyone that is looking for professional and experienced team of co... See more
Company replied
Want to give Richard a 5-star review for all that he is doing in and for our Futures class. He is always on top of what is going on and shares his knowledge with us. He has never let me down in his t... See more
Company replied
I took advantage of the introduction of Build Alpha. Hard to describe with words how crazy powerful this software is. I never even thought something like this would be possible. Mind-blowing! If you a... See more
Company replied
I m member of the free indicator of the month club sine over 10 years. And I just got my new free indicator and realized, how amazing Ninjacators is to deliver free indicator to me, even though I neve... See more
Company replied
Ninjacators has been a GAME CHANGER for me. I’ve been trading for 20+ years and always trying to stay ahead of the curve when it comes to technology. With my lifetime membership I now have access to a... See more
Company replied
Christian is the best example of someone who does what he does for fun, and not because it is a job. And when you ask me, that makes him so good. When he explains little details of algo trading they j... See more
Company replied
I m using the ncat GAPS indicator with good success at the London open. I would wish you could automate the indicator into a strategy, as it is very accurate. Please take that into consideration. I wo... See more
Company replied
Bill was very patient with me. When we started the White Glove installation of my robots I had an issue getting into the meeting and it took me 15 minutes to sort that out. Bill was very patient and w... See more
Company replied
Your Quantum edge algo I m using did not trade for a few days and I was worried something is broken. I know, Christian said the algo does not trade a lot, but I was worried regardless. Today the algo... See more
Company replied
Ninjacators is the best NinjaTrader algo seller there is. I’m with them and use their algos ever they released their first algo program in 2022. And since then, I purchased all algo programs they ever... See more
Company replied
This company is by far the best trading software company out there. Trust me, I have tried dozens of different companies. It was always the same. They promised a lot but delivered very little. Ninjaca... See more
Company replied
I was introduced to Ninjacators by Simpler Trading last year. They hosted a algo trading class I attended. The way it was presented it was very compelling to me and I though I’ll give it a try. I neve... See more
Company replied
The daily futures edge sessions have become invaluable to me. Not only do I get the market direction for the day and overall trend, but seeing how Richard and Josh apply trades in the overall trend di... See more
Company replied
I don’t write reviews to often but as Richard ask me to write one, here it comes… I have been following Richard and Josh for over 3 years. Both are very dedicated to teaching us how to trade and they... See more
Company replied
Amazing education!!! I signed up for Joshs Futures Edge and like the course material. Especially the free strategies and the foundational lessons helped me a lot. I m prepared to come to the daily liv... See more
Company replied
Verified
The customer support at Ninjacators is unrivaled. They’re responsive and knowledgeable. I have been buying trading products for 30 years. I know of no one else offering a “Love it or replace it” guar... See more
Company replied
Today I got access to Build Alpha. I m a lifetime member and therefor did not need to pay for it, which is always nice. However, Build Alpha is spot on what I was waiting for my whole trading life as... See more
Company replied
Great trading style quiz that helped me decide what style of trading suites my personality the best. After going through the quiz the solution was “you are a scalper”. I never would have thought that,... See more
Company replied
I would highly recommend FUTURES EDGE if you are new to trading like I am. They explain everything I simple terms. The first few live trading sessions I had a hard time to follow but after I went thro... See more
Company replied
Big thanks to Christian, Craig and the whole Ninjacator team to making me a profitable trader. It has been a multiyear journey with more downs than ups and I was ready to quite more than once. But Nin... See more
Company replied
I first started looking into Ninjacators automated systems last year. They invited me when John Carter did an event with them. I was very skeptical as it sounded too good to be true. Even though, Chri... See more
Company replied
Blackbeard is the best that happened to my trading life. It took me a solid 4 months to figure everything out (which bots to use when, adjust settings to what I want to do, position sizing,…) but now... See more
Company replied
I’m new to the Ninjatrader platform (I usually use TOS, but that’s not good for Futures trading) and had a fair amount of issues to get the platform to run. The Ninjatrader support was ok, but when it... See more
Company replied
I am a Ninjacators Lifetime member and have used a variety of their tools over the years. I have to say that utilizing their "new" Fibonacci tool in conjunction with Tunnel Trader has been a complete... See more
Company replied
My favorite trading strategy is Joshs scalping strategy. Futures trading has been my hobby since a few years but I never got traction. Just looking at it here and then did not really help me as a trad... See more
Company replied
I work during the week and off on Friday so I don't get to be one of the lucky ones to do this all week but I can't wait till Fridays so I can be in the "club". Today Richard Jordon was the coach and... See more
Company replied
I was skeptical about reaching out to support, but Abi made my experience so smooth. She even helped me figure out my member area login issue in a few minutes. AMAZING.
Company replied
Verified
I love Ninjacators! They have so many options for any level of trader. They have manual and automated trading systems. Their Support Team is the best, they follow up and make sure you're taken care... See more
Company replied
I have been a Ninjacators member for more than 5 years and own multiple of their products. Bit, I never tried any of their algos until last October when I signed up for the Blackbeard day trading algo... See more
Company replied
I just completed my due diligence on the Whaletrade scanner I bought. Everything is very well documented and explained. I m looking forward to put it into action in next weeks trading.
Company replied
Trend trading Made Simple!!! I tried all sorts of different strategies and never had any meaningful success with my trading. Since I started to follow the Futures Edge I trade one of their Trend Tradi... See more
Company replied
I purchased an program of 100 automated strategies available immediately for traders including prop traders. On purchase I received 15 strategies and none suitable for prop traders In the presentatio... See more
Company replied
Support is TERRIBLE When purchasing the product they answered their phones INSTANTLY Now I own the product there are many glitches upon calling 9 times I continue to get only voicemails and o... See more
Company replied
Company details
Written by the company
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida. Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge. All based on our combined 70 years of successful institutional and retail trading experience.
🌟 NINJACATORS EXCLUSIVE PROMOTION 🌟
Written by the company
- 🚀 Leading the Way in NinjaTrader® Innovations 🚀
- 🔸 A Legacy of Excellence: Founded in 2008, Ninjacators reigns as America's top NinjaTrader® Innovator. Recognized globally as the #1 Seller of NinjaTrader® Indicators & Strategies, our impact resonates across the trading community. 🔸 Trust of 50,000+ Traders: We don't just offer tools; we offer a legacy of trust, with over 50,000 traders entrusting their trading journey to our expertise on the NinjaTrader® platform. 🔸 450+ Innovative Indicators: Navigate the complexities of market trends with our vast collection of over 450 state-of-the-art indicators, designed to give you the competitive edge. 🔸 100 Unique Strategies: Dive into trading with confidence, leveraging our arsenal of nearly 100 meticulously crafted plug-and-trade strategies that assure both simplicity and efficacy. 💡 Join the Future of Trading! Experience unparalleled innovation and stay consistently ahead in the dynamic world of trading. With Ninjacators, your trading aspirations are not just dreams; they are achievable milestones. 🔥 Act Now! Dive deep into the world of trading with the best in business. Your prosperous trading journey starts here! 🔥
Contact info
228 Park Ave S, 10003, New York, United States
- +1 (877) 843-3301
- help@ninjacators.com
- ninjacators.com
4.3
Excellent
691 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Stay away from this company unless you…
Stay away from this company unless you want to lose money. They did not deliver on their promises and only care about making money, not customer satisfaction.
4 February 2026
Unprompted review
Reply from Ninjacators LLC
Hi Atif,
Thank you for sharing your feedback. We are truly sorry to hear that your experience with Ninjacators has not met your expectations and that you feel our promises were not fulfilled.
Customer satisfaction is a priority for us, and we would like the opportunity to address your concerns directly. We have sent a separate email to the address on file to discuss this further and explore potential solutions.
Please reply to that email at your earliest convenience so we can assist in getting things back on the right track for you.
All our best,
The Ninjacators Team
Verified
Cheryl G
Cheryl G. has provided the Best Support and Follow Up Support I have ever received!!!
Robert San Diego
20 December 2025
Reply from Ninjacators LLC
Hi Robert,
Thank you for taking the time to share your positive feedback!
We are absolutely thrilled to hear that Cheryl G. provided you with the best support and follow-up you have ever received.
We will be sure to pass along your praise to her.
Our team prides itself on providing friendly and prompt service, and we are delighted that she could assist you so well.
Thanks again for being a part of the Ninjacators community!
All the best, The Ninjacators Team
finally someone called me and took the…
finally someone called me and took the time to fix the problem and stay with me on the phone till we got it working Big help
3 December 2025
Unprompted review
Reply from Ninjacators LLC
Hi George,
Thank you for taking the time to share your experience!
We are so glad that we were able to connect with you personally and stay on the line until the problem was completely resolved.
We know how important it is to get everything working correctly so you can focus on your trading, and we are happy to hear you are up and running now.
We will be sure to pass your kind words along to the team member who assisted you.
Thanks for being a part of the Ninjacators community!
All the best,
The Ninjacators Team
Verified
very clear pricing...many diffrent…
very clear pricing...many diffrent tools for diffrent level of traders!
10 November 2025
Reply from Ninjacators LLC
Hi Goodin Building,
Thank you for the 5-star review!
We are delighted to hear that you found our pricing clear and value the variety of tools we offer for traders of all levels.
Our goal is to provide transparent and effective solutions for everyone, from beginners to pros, so it is fantastic to know we hit the mark for you.
We appreciate you being a part of the Ninjacators community!
All the best,
The Ninjacators Team
Verified
They offer white glove installation
They offer white glove installation, and the service has been great.
14 November 2025
Reply from Ninjacators LLC
Hi Robert,
Thank you for taking the time to leave such a great review!
We are delighted to hear that the White Glove installation service was a success for you and that you are happy with the service provided.
Our goal is to make the technical setup as smooth and stress-free as possible so you can focus on your trading.
We appreciate you being a part of the Ninjacators community!
All the best,
The Ninjacators Team
Verified
Excellent Service, Great People!
The people are friendly and helpful, I have been a customer for 2 years and have had great experiences.
12 April 2025
Reply from Ninjacators LLC
Hi Andy,
Thank you so much for your kind words—and for being a valued part of the Ninjacators community for the past two years!
We're thrilled to hear you've had great experiences with our team.
Providing friendly, helpful support and top-tier tools is what we’re all about, and it’s wonderful to know that’s been reflected in your journey with us.
If there’s ever anything more we can do to support your trading goals, our team is always just a message away.
Wishing you continued success,
– The Ninjacators Team
Verified
Great customer service, risk free commitment and great products.
The customer support at Ninjacators is unrivaled. They’re responsive and knowledgeable. I have been buying trading products for 30 years. I know of no one else offering a “Love it or replace it” guarantee. There’s no one size fit all trading systems. You need to be able to kick the tires. I bought the Institutional Edge System originally. After an illness and having spent 40 years looking at a computer screen, I realized I didn’t want to spend my retirement years looking at a screen all day. I decided I needed a set it and forget it system. I was able to exchange my original purchase for the Fantastic 5 bots. I like that it’s customizable to my risk tolerance. And with 5 different bots and the 2 bonus bots, there’s diversification. I have been running the bots in simulation mode for a week. So far the results have been promising.
5 November 2025
Reply from Ninjacators LLC
Hi David,
Thank you for taking the time to leave a 5-star review!
We’re thrilled to hear our team has been responsive and that the Love it or Replace it commitment gave you the flexibility you needed.
It’s great to know the transition from Institutional Edge System to the Fantastic 5 bots fits your “set it and forget it” approach—and that the customization and diversification are working well for your risk tolerance.
We’re also glad your first week of simulation results has been promising.
We appreciate you being part of the Ninjacators community!
Best regards,
The Ninjacators Team
Verified
Great Manual and Automated Trading Systems!
I love Ninjacators! They have so many options for any level of trader. They have manual and automated trading systems. Their Support Team is the best, they follow up and make sure you're taken care of. I highly recommend them for Futures Traders!
5 November 2025
Reply from Ninjacators LLC
Hello,
Thank you for taking the time to leave a 5-star review!
We’re thrilled to hear you’re loving our mix of manual and automated trading systems and that our Support Team’s follow-through has been helpful.
That combination-flexible tools plus responsive support-is exactly what we aim to deliver for futures traders at every level.
We’ll pass your kind words along to the team.
They’ll be delighted to hear it.
We appreciate you being part of the Ninjacators community!
Best regards,
The Ninjacators Team
Verified
Good indicators for varying situations
Good indicators for varying situations. Excellent live trading reviews with Richard.
1 November 2025
Reply from Ninjacators LLC
Hi Jeff,
Thank you for taking the time to leave a 5-star review!
We’re thrilled to hear our indicators have been useful across different market situations—and that Richard’s live trading reviews are adding real value.
We’ll make sure to pass your kind words along to Richard.
Feedback like this keeps our team focused on delivering practical tools and clear, consistent guidance.
We appreciate you being part of the Ninjacators community!
Best regards,
The Ninjacators Team
strategylab pro
I purchased an program of 100 automated strategies available immediately for traders including prop traders. On purchase I received 15 strategies and none suitable for prop traders In the presentation it stated " everything I've described including 100 strategies is available right now and I have the screenshot to prove it. It did include a guarantee but they refused a refund as it wasn't based on time. To be fair they allowed me to move to another automatic trading program called quantum edge which in back-testing looked very good. However they forced me to sign away the guarantee and the program never produced any trades and yes I talked to support a number of times as I wanted this to work. Again to be fair and in a desperate attempt to find a way to regain my $2k purchase they allowed me to try 2 other manual programs but these did not work and that may or may not be down to me. However I purchased strategy lab with 100 strategies available now because i wanted to auto trade and not manually trade.
22 September 2025
Unprompted review
Reply from Ninjacators LLC
Hi Stephen,
Thank you for taking the time to share your feedback, and we’re truly sorry for any confusion around the Strategy Lab Pro offering.
Our intent was to make clear that Strategy Lab Pro would provide access to a minimum of 100 strategies over time—not all at once.
With 70+ strategies now available, we’re close to fulfilling that commitment, but we understand your disappointment at not seeing all 100 immediately upon purchase.
We also recognize the considerable steps taken together to try to make this right—including multiple program swaps and support sessions.
While not every situation resolves as hoped, we genuinely aimed to address your concerns and help you find a solution.
We want success for you in your trading endeavors.
If you continue with the tool you chose, we encourage you to take full advantage of the training, setup help, and live sessions available.
All our best,
The Ninjacators Team
richard jordan is one of the best.i…
richard jordan is one of the best.i listen to his insites every morning.
22 October 2025
Unprompted review
Reply from Ninjacators LLC
Hi John,
Thank you for taking the time to leave a great review!
We’re thrilled to hear that you’re finding value in Richard Jordan’s morning insights—he puts a lot of care into delivering practical, actionable guidance for traders each day.
We’ll be sure to share your kind words with Richard; he’ll be delighted to know his sessions are making a positive impact.
We appreciate you being a part of the Ninjacators community!
Best regards,
The Ninjacators Team
Want to give Richard a 5-star review…
Want to give Richard a 5-star review for all that he is doing in and for our Futures class. He is always on top of what is going on and shares his knowledge with us. He has never let me down in his teaching for the past 3 yrs. He always keeps a positive attitude and passes that attitude on to us.
He is an awesome instructor and is an asset to Ninjacators.
22 October 2025
Unprompted review
Reply from Ninjacators LLC
Hi Karl,
Thank you for taking the time to leave a great review!
We’re thrilled to hear how much value you’re getting from Richard’s teaching in the Futures class—his consistency, positive attitude, and deep market insight are exactly what he strives to deliver every day.
We’ll be sure to share your kind words with Richard; he’ll be delighted to know his guidance over the past three years has made such a positive impact.
We appreciate you being a part of the Ninjacators community!
Best regards,
The Ninjacators Team
Ninjacators Liquidity Sweep System…
Ninjacators Liquidity Sweep System program is an awesome program... after a few week in the program there was a light that turned on with my futures trading. one of the most important things about this program is once you get it it becomes almost like having muscle memory with how trades happen and why.
8 October 2025
Unprompted review
Reply from Ninjacators LLC
Hi Yamaguchi,
Thank you so much for sharing your positive experience with the Liquidity Sweep System!
We are thrilled to hear that the program has helped bring clarity to your futures trading—and that it’s starting to feel like second nature. That "muscle memory" moment is exactly what we love to see, and we are so glad the system is delivering that kind of breakthrough for you.
Your feedback means a lot to our entire team, and we truly appreciate you taking the time to share it.
Thanks again for being part of the Ninjacators community—we’re excited to see what comes next for you!
Best regards,
The Ninjacators Team
They repeatedly spam my mailbox with…
They repeatedly spam my mailbox with 3-5 emails daily, continuing to send emails even after I unsubscribed from the list.
17 September 2025
Unprompted review
Reply from Ninjacators LLC
Hello Sukhi,
Apologies for the unwanted emails.
Please send the affected email address(es) to support@ninjacators.com (ATTN: Client Happiness Ambassador) and we’ll manually remove and suppress them across all systems immediately.
The Ninjacators Team
Hello Sukhi,
You have been removed from all email marketing.
Please allow 3 business days for the changes.
The Ninjacators Team
Richard and Josh are great trainers
I have learned a lot from Richard & Josh. I have been trading years and wonder why some trades don't always work. The training I have received has made it clear what I was doing wrong. It has helped me determine the best place to get in and out of trades at the right price and time.
22 July 2025
Unprompted review
Reply from Ninjacators LLC
Hi Alan,
Thank you for the thoughtful and detailed review! We are thrilled to hear how much you have learned from Richard and Josh.
Your experience is exactly what we hope for our traders. It is fantastic that their transparent instruction has helped you identify what was holding you back and given you the clarity to improve your trade entries and exits.
We will be sure to pass your high praise on to them. Your success is what motivates our team, and we are grateful to have you in the Ninjacators community!
All the best,
The Ninjacators Team
I was skeptical about reaching out to…
I was skeptical about reaching out to support, but Abi made my experience so smooth. She even helped me figure out my member area login issue in a few minutes. AMAZING.
19 June 2025
Unprompted review
Reply from Ninjacators LLC
Hi Leon,
Thank you for taking the time to share your positive feedback!
We are so happy to hear that Abi provided a super-kind and easy experience while helping you with your member area login.
Our team prides itself on providing friendly and prompt service, and we are delighted that we could make the process simple for you.
We will be sure to pass along your praise to her.
Thanks again for being a part of the Ninjacators community!
Best regards,
The Ninjacators Team
Michael resolved my level touch trader…
Michael resolved my level touch trader indicator issue in just a few minutes. Great experience overall!
20 June 2025
Unprompted review
Reply from Ninjacators LLC
Hi Aaliyah,
Thank you for taking the time to share your feedback!
We are thrilled to hear that Michael resolved your Level Touch Trader indicator issue so quickly. Our team prides itself on providing fast and effective support, and it is fantastic to know we delivered a great experience for you.
We will be sure to pass your kind words along to Michael.
Thanks again for being a valued member of the Ninjacators community!
Best regards,
The Ninjacators Team
Exceptional customer service
I have had positive experiences overall with Ninjacators but would like to commend Cheryl G in particular for her exceptional customer support. She has assisted me several times over the past couple of years, and on each occasion has helped solve a problem or answer a question in an efficient, professional, and customer-friendly manner.
2 July 2025
Unprompted review
Reply from Ninjacators LLC
Hi E A,
Thank you for taking the time to share your positive feedback!
We are so happy to hear that you have had positive experiences with us and would like to specifically thank you for recognizing Cheryl G. for her exceptional customer support. Our team prides itself on providing friendly and prompt service, and we are delighted that Cheryl's efficient, professional, and customer-friendly assistance reflects that commitment.
We will be sure to pass along your high praise to her.
Your success is what motivates our team, and we are grateful to have you in the Ninjacators community!
Best regards,
The Ninjacators Team
Reply from Ninjacators LLC
Hi Mason,
Thank you for the fantastic review!
We are thrilled to see you are having a 100% positive experience with us.
Your support means the world to our team.
We appreciate you being a part of the Ninjacators community!
All the best,
The Ninjacators Team
FIVE START SUPPORT ALL THE WAY
FIVE START SUPPORT ALL THE WAY. YOU GUYS ARE AWESOME.
30 May 2025
Unprompted review
Reply from Ninjacators LLC
Hi Gracie,
Thank you for the fantastic five-star review and your kind words!
We are absolutely thrilled to hear you feel that way.
Our team prides itself on providing friendly and prompt service, and knowing that you had an awesome experience truly makes our day.
We appreciate you being a part of the Ninjacators community!
All the best,
The Ninjacators Team
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