Nordd Copenhagen Reviews 12,259

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and beauty of the products, especially personalized jewelry with engravings. Consumers highlight the ease of ordering through the website and the smooth, reliable process from start to finish. People consistently mention the fast delivery service, often receiving their orders within just a few days. The ability to co-create personalized gifts and the careful attention to detail in the engravings are aspects that many reviewers appreciate. The excellent service and the overall quality of the products make customers eager to order again.

Based on these reviews

Rated 5 out of 5 stars

Nordd copenhagen gave me exactly what I had ordered. The bonus was being able to see the finished product with the engraved message before I bought it. Delivery didn't take long. Keep up the good... See more

Company replied

Rated 5 out of 5 stars

I bought a bracelet that I could personalize with my own engraving, and I’m so happy with it! The quality is excellent, and the engraving turned out exactly as I wanted. Delivery was fast, and the who... See more

Company replied

Rated 5 out of 5 stars

High quality and super fast shipping. I had some minor issues with my last order, but thanks to the great customer support, everything got resolved very fast :)). All in all, a great experience. Will... See more

Rated 5 out of 5 stars

I'm writing this review in English so it can help not only Danish customers, but also people abroad considering Nordd Copenhagen. I ordered a personalized piece of jewerly as a gift and everything... See more

Company replied

Rated 5 out of 5 stars

Super quick delivery and the bracelet I ordered was beautiful. I was confidently ordering it as a studenter present because my daughter had given me one for Xmas and I am delighted by the quality and... See more

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Rated 5 out of 5 stars

Their products are very good quality and beautiful. I like the prices since its not too expensive. I really recommend this website. Very fast delivery aswell

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Rated 5 out of 5 stars

Great quality bangle, engraved and delivered quickly. Bought as a gift so hopefully future daughter in law will be pleased with it.

Rated 5 out of 5 stars

This is the second time I’ve bought from Nordd Copenhagen. This time I bought a necklace for my partners birthday. It was a great experience - It came super quickly & arrived directly to my front doo... See more

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Rated 5 out of 5 stars

Love the sentiment of a custom ingraved gift - so much more meaningful. Quickly done and it looks stunning. Looking forward to giving it at Christmas.

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Rated 5 out of 5 stars

Excelent from placement to delivery at home. The product is very good quality, lets me cocreate my presents and the delivery process is smooth and door to door.

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Rated 5 out of 5 stars

Easy webshop to navigate in. I bought a bracelet with special text on. The delivery was fast. In total I am very satisfied with Nordd Copenhagens service :-)

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Rated 5 out of 5 stars

The webside was easy ass well as the delivery where my package came in a good condition. All I had bought was there and some candy. Everything in good quality and ass expected.

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Rated 5 out of 5 stars

Order pick up at the shop, collection was available in 2 hours. Easy to arrive and even easier for the pick up process. The necklace looks great, hope it will be a pleasent surprise.

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Rated 5 out of 5 stars

The service to engrave something meaningsfull and with such ease, makes me love Nordd. The products was exactly how I pictured it and I love them! Fantastic service.

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Rated 5 out of 5 stars

I got the package a few days after I ordered, which was amazing. The staff was very accommodating and answered my questions. I'm very satisfied with my order!

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Rated 5 out of 5 stars

Nordd offered beautiful engraved necklaces for mother's day. I ordered one for my mom and it arrived within 2 days. My mom was very happy and had tears (of joy) in her eyes, when she opened it.

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Rated 5 out of 5 stars

This necklace is absolutely gorgeous and packaged so beautifully. Il definitely be ordering another piece soon. Thank you so much I love it!

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Rated 5 out of 5 stars

It was very easy to order at the website - the delivery was very fast and the product it self, looks amazing My daughter really loves the bracelet we bought ❤️

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Rated 5 out of 5 stars

The bracelet is of good quality and is very comfortable on the wrist. It also very beautiful. The perfect personalised gift!

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Rated 5 out of 5 stars

Purchased the men's hammered silver bangle.. fantastic quality, engraving, prompt delivery & beautiful piece!! will certainly be purchasing more items x

Rated 1 out of 5 stars

Unacceptable Shipping Handling. I made an order December 8th, plenty of time for a Christmas delivery, and it got to Lisbon on December 15th. No contact was established to deliver the order or for m... See more

Company replied

Rated 1 out of 5 stars

I am writing to express my dissatisfaction with a recent purchase from your collection. I ordered a pair of letter charms as a gift for my wife to celebrate the birth of our son. Unfortunately, one... See more

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Rated 1 out of 5 stars

Very disappointed. Placed an order on 29th November which was estimated to be delivered on the 8th of December however on the 9th of December the tracking had not updated. I contacted nordd vi... See more

Company replied

Rated 5 out of 5 stars

I bought a bracelet. It is absolutely gorgeous. More beautiful in real life. It was a gift and she loved it and put it on immediately

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Rated 5 out of 5 stars

Everything from the quality of the jewelry to the packaging is sooo good! And the fackt that you can personalize it makes it so so special❤️

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Rated 5 out of 5 stars

Good quality and fast deilvery! The jewelries have lived up to the expectation. Affordable for the quality, and always so pretty :)

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Rated 5 out of 5 stars

Beautiful jewelry with the possibility to make them very personal by having for example name or birthday engraved in them. Fantastic and fast service when you have questions and quick delivery.

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Rated 5 out of 5 stars

Nice product, exactly what I was looking for. Not too expensive. Easy to order and pay Only a few days delivery

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Rated 5 out of 5 stars

Very quick delevery and a beautiful bracelett - Will definately order from Nordd again.

Rated 5 out of 5 stars

Beautiful product, and extremely fast delivery: it was sent 30 mins after I bought it!

Rated 5 out of 5 stars

The engraving is very small and i dont think it was clear on the website, that it would be that small. The product is very pretty, and the package was deæivered fast.

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Rated 5 out of 5 stars

I’am so impress for the delivery. Fast and the packaging is good. And its on time. Very recommended this site. Item is good. 👍🏼👍🏼👍🏼👍🏼👍🏼

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Rated 5 out of 5 stars

Very nice produkty, custom engraving included in the price. Fast shipping 👍

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Rated 5 out of 5 stars

The website was easy to navigate, my order was dispatched quickly and the jewellery I ordered is high quality and beautiful!

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Rated 5 out of 5 stars

The product was exactly as promised and the delivery was two days earlier than expected

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Rated 5 out of 5 stars

Very fast delivery and easy to track. Over all great experience

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Rated 5 out of 5 stars

It is a perfect product. It was a quick delivery and everything was good. It’s not the last time that I would buy something from you🥰

Rated 5 out of 5 stars

Really great quality and great deliver time. Fair price. Bought a mothers day gift♡

Company replied

Rated 5 out of 5 stars

Super, I ordered and it came already the day after - so fast! The product looked like expected so I am happy.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewellery Manufacturer

Written by the company

Nordd Copenhagen tilbyder smykker med personlig indgravering. Smykkerne repræsenterer de mest meningsfulde mennesker, steder og oplevelser i livet. Det er et smykke, der fortæller et smukt minde, om en fantastisk oplevelse eller en uforglemmelig begivenhed. Det kan være dagen han friede til dig, dagen du blev gravid, dagen du bestod din afsluttende eksamen eller blot en helt særlig dato der betyder noget for netop dig. Tænk, at et smykke så simpelt kan fortælle om noget så stort. Få indgraveret din personlige historie i dit nye smykke fra Nordd Copenhagen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

It is a perfect product.

It is a perfect product.
It was a quick delivery and everything was good.
It’s not the last time that I would buy something from you🥰

22 December 2025
Unprompted review
Rated 5 out of 5 stars

High quality and super fast shipping

High quality and super fast shipping. I had some minor issues with my last order, but thanks to the great customer support, everything got resolved very fast :)). All in all, a great experience. Will definitely order again for sure!

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable Shipping Handling

Unacceptable Shipping Handling.
I made an order December 8th, plenty of time for a Christmas delivery, and it got to Lisbon on December 15th. No contact was established to deliver the order or for me to pick up AT ALL (no email, phone, or bell ring - I work from home). Then when I emailed Nordd asking for updates, they said the shipment is being returned to Denmark and they'll send it back to me afterwards. Not even an apology. Not even a tentative to reach out to the shipping provider. I placed an order with Nordd, and they're responsible for the product until it reaches me. Absolutely unacceptable situation and even worse the handling.

23 December 2025
Unprompted review
Nordd Copenhagen logo

Reply from Nordd Copenhagen

Hi Olga,

Thank you for your review. First of all, we are truly sorry for this experience. We completely understand how frustrating this must be, especially when the order was placed well in time for Christmas and delivery attempts were never communicated to you.

You are absolutely right: when you place an order with us, the responsibility lies with Nordd Copenhagen until the package reaches you. We apologise that this was not reflected clearly enough in our communication, and we are sorry if our previous response came across as lacking both empathy and initiative - that is not acceptable and not the standard we aim for.

A package being returned without any delivery notification is incredibly frustrating, and we regret that we did not act more proactively with the shipping provider in this case.

We would very much like to resolve this properly for you. Please contact us again at nordd@nordd.dk, and we will prioritise your case immediately - including offering either a reshipment at no cost or a full refund, depending on what you prefer.

Again, we sincerely apologise for the situation and the handling of it.

Kind regards,
Tobias Spodsberg
CEO

Rated 1 out of 5 stars

Very disappointed

Very disappointed. Placed an order on 29th November which was estimated to be delivered on the 8th of December however on the 9th of December the tracking had not updated. I contacted nordd via email and received a reply offering a new order to be sent how. This new order was sent on 15th December along with a new tracking number, the tracking unfortunately has not been updated since 19th December. I have tried contacting nordd a few times now regarding this with one reply as follows…

(Nordd Copenhagen)
19. dec. 2025 11.30 EET
Hi again, 
 
We need to wait and see. We have shipped your order and it up to the post office now :-)’

This is not acceptable reply. My contract lies with nordd, not with the post office therefore nordd should be offering some solution instead of ignoring my emails This item was ordered in plenty of time for Christmas and it doesn’t look like I will receive it at all never mind in time for Christmas. I will be taking this issue further following legal advice.

23 December 2025
Unprompted review
Nordd Copenhagen logo

Reply from Nordd Copenhagen

Hi,

Thank you for taking the time to share your experience and first of all, we are genuinely sorry for the frustration this situation has caused you. We completely understand your disappointment, especially as the order was intended to arrive well before Christmas.

You are absolutely right that your agreement is with us, and we take full responsibility for ensuring that a satisfactory solution is found when a delivery does not go as planned. While the shipment has been handed over to the carrier, that should never mean leaving you without clear communication or options.

We sincerely apologise if our previous reply came across as dismissive - that was not our intention, and it does not reflect the level of service we aim to provide. This matter deserves better handling.

We would very much like to resolve this directly with you by either arranging a replacement or a full refund, depending on your preference. Please reach out to us again at nordd@nordd.dk and reference this review, and we will prioritise your case immediately.

Again, we are truly sorry for the experience and hope to have the opportunity to make this right.

Kind regards,
Tobias Spodsberg
CEO

Rated 5 out of 5 stars

Nice product

Nice product, exactly what I was looking for.
Not too expensive.
Easy to order and pay
Only a few days delivery

4 December 2025
Unprompted review
Nordd Copenhagen logo

Reply from Nordd Copenhagen

Hello Elise,

Thank you for your kind review!
We’re glad the product, price, and delivery all lived up to what you hoped for.

Best regards,
Nordd Copenhagen

Rated 5 out of 5 stars

Absolutly amazing

19 December 2025
Unprompted review
Nordd Copenhagen logo

Reply from Nordd Copenhagen

Hello Jane,

Thank you so much.
We’re so happy to hear that!

Best regards,
Nordd Copenhagen

Rated 5 out of 5 stars

Great

All good quick delivery

5 December 2025
Unprompted review
Nordd Copenhagen logo

Reply from Nordd Copenhagen

Hello Philip,

Thank you so much for your feedback, it means a lot!
We’re glad we could get your jewellery to you quickly.

Kind regards Marie
Nordd Copenhagen

Rated 5 out of 5 stars

Super fint smykke i god kvalitet

Super fint smykke i god kvalitet

10 December 2025
Unprompted review
Nordd Copenhagen logo

Reply from Nordd Copenhagen

Hej Sabine,
Mange tak, vi er glade for at høre, at smykket både var fint og at kvaliteten levede op til forventning!!

Rigtig god jul🎄🎄
Bedste hilsner,
Nordd Copenhagen, Laura

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