Nothora Reviews 414

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the positive impact of the product on their skin, highlighting improvements in softness and a reduction in fine lines. Consumers find the product easy to use, with a pleasant smell and a smooth application, often noting a healthy glow after use. People also value the hydrating qualities, especially for the skin and lips. The delivery service is generally well-regarded, with many reviewers mentioning timely updates and smooth, quick order processing. However, some consumers reported issues with their orders, such as delays or receiving a different product than expected. Despite these issues, the user experience is mostly positive, with an easy-to-navigate website and satisfactory customer service, as the company often resolves issues by sending replacements.

Based on these reviews

Rated 4 out of 5 stars

I am happy with Nothora, although I am yet to see miraculously rejuvenated skin. - I don’t think this can ever happen! I only use the product in the evenings as it has a rather greasy texture, but i... See more

Rated 5 out of 5 stars

Well I have now just received my 6th delivery of Nothora Collagen Magic Stick Wand, so you might say I'm more than happy with this Company and this lovely product. I can use it any time... See more

Rated 3 out of 5 stars

Ordered online from nothora site.(or what I thought was the original site!) Updated with delivery estimated 3 weeks from China. Would appreciate UK site...as a few reviews have nentioned. Delivered an... See more

Rated 5 out of 5 stars

Lots of useful information on your site …. It was easy to order … I’ve been using it for four days … and really look forward to applying it to my skin … I can honestly say there has been a slight impr... See more

Rated 5 out of 5 stars

Product exactly as described and it smells really lovely. It made my skin slightly oily and shiny during the day, so I prefer to use it at night, before bed. Delivery happened within the timings promi... See more

Rated 1 out of 5 stars

Collagen wand never arrived, no messages or notice of failure to deliver suddenly ends up back at their warehouse abroad. They want more money to deliver and refuse refund! There is no way that prod... See more

Company replied

Rated 5 out of 5 stars

Wasnt sure if I would receive my order as wary of ordering from an unknown company to me. However my order arrived. Easy ordering. Kept up to date with progress of order. Lovely package. Not used yet... See more

Rated 5 out of 5 stars

Easy to navigate. Updates right from order to delivery. Orders are actioned smoothly and quickly. This product is so good so when running low its nice to know my order never takes long to arrive. Espe... See more

Rated 4 out of 5 stars

Product arrived intact and within a reasonable timeframe. I was kept updated every step of the way with my order and delivery. I’ve only had it one day so can’t comment on the products effectiveness a... See more

Rated 3 out of 5 stars

The product itself is reasonably effective, but nowhere in the website does it state just how much product is contained in the wand. I used mine in less than two weeks, which effectively makes the pr... See more

Rated 5 out of 5 stars

My product arrived today which has only taken about a week to come which is about what I was expecting. I have tried it and it smells lovely and glides on beautifully giving my skin a little glow and... See more

Rated 1 out of 5 stars

The only way this company respond to you is when you leave a review - their emails go unanswered (3 now to 2 email addresses) and yet Julia S and hello@northora do not reply. I had a terrible reaction... See more

Company replied

Rated 5 out of 5 stars

Good experience with this company. They kept me updated on my delivery time as my order took sometime to come due to Christmas post! Love this product. Keeps skin hydrated and soft also great for hy... See more

Rated 5 out of 5 stars

My skin feels and looks great since using Nothora my fine lines around my eyes and mouth don’t look as bad I also use it on my cuticles if they are dry

Rated 5 out of 5 stars

I have just started using the Collagen Wand, and decided to purchase another one for my Mum. I put it on under my moisturiser and my skin feels great. Would recommend to anyone. I am now waiting to... See more

Rated 4 out of 5 stars

Seems a lovely smooth stick to use twice Dailey being night n mourning use .lil greesy but rubs in eventually leaving nice fresh glow , not sure yet if it helps ,with bags and wrinkles, haven't use... See more

Rated 5 out of 5 stars

Easy to order this fabulous product at an amazing offer price,delivery took a little longer than previous orders but I put that down to the Christmas post.My skin was starting to look tired and a litt... See more

Rated 5 out of 5 stars

Only had my product a few days but so far I'm enjoying applying it. My experience of Nothora has been very good. Good quality reasonable delivery time and good value for money with vouchers already gi... See more

Rated 4 out of 5 stars

Good product- easy to apply to the skin straight from the twist up stick. Consistency is nice- gives skin a nice sheen/healthy glow. I’ve never had Botox and wouldn’t use it so this promised to give a... See more

Rated 1 out of 5 stars

Been involved in an ongoing saga with Nothora for the last few months. Ordered products that were not delivered but I have still been charged and they now refuse to provide a refund. The... See more

Company replied

Rated 4 out of 5 stars

I placed my order on 31st December and have had absolutely no communication from this company other than a text to confirm order. I have sent a couple of messages - but it is now 10th January and no s... See more

Company replied

Rated 1 out of 5 stars

Accidental order. - customer suppprt have advised my options are: Refuse to accept the parcel when it eventually arrives ( ordered 24/11) and this means it will take weeks to be returned to... See more

Company replied

Rated 1 out of 5 stars

I ordered items on the 8th December and have never received them. I have emailed them twice to ask for an update - "copy and pasted" below is exactly the same stock email I have received on... See more

Company replied

Rated 5 out of 5 stars

My order arrived yesterday after a long wait, after trying Nothora collagen straight away I don’t mind the wait as this little stick of collagen is amazing. I would highly recommend people try it.

Rated 1 out of 5 stars

I'm sure I can review this on the product because I still haven't received it, I ordered it the end of December order number Order #84645....I have messaged them on numerous occasions but not an emai... See more

Company replied

Rated 1 out of 5 stars

Reacted to product . Was told refund within 3 -5 working days . No refund 10 working days later . 3 emails unanswered Poor customer service 48 hours after I responded to nothora reply , still no... See more

Company replied

Rated 2 out of 5 stars

I ordered 2 in October 2025 and loved the smell and hydrating consistency for my face and lips. Reordered another 2 in January 2026 and the smell and consistency are completely different! It smells li... See more

Company replied

Rated 1 out of 5 stars

The product is very greasy on the skin so I decided to return it and offer a no quibble 100 day return policy right! Well unless you delve into their terms and conditions you aren’t aware that you nee... See more

Company replied

Rated 1 out of 5 stars

Bought Nothora on the unrealistic promises and reviews. Been using it now for well over a month and have seen no difference in the skin whatsoever. The product was greasy and did not absorb well .... See more

Company replied

Rated 5 out of 5 stars

I am so happy with this product I will be definitely purchasing it again!! I have taken photos along the way and been comparing them and 100 percent see a change in my smile lines not as droopy . I’v... See more

Rated 4 out of 5 stars

Just reaching out as been using for about 10mths and my recent order has a watermelon smell not the usual smell and I was sent KAHI as well What's happened am I buying collagen wand or something els... See more

Rated 1 out of 5 stars

Some Nothora products were on my wife's Christmas list so I ordered them for her in early December. For weeks now the tracking number has been saying "we're expecting your parcel" and nothing has chan... See more

Company replied

Rated 3 out of 5 stars

I ordered Nothora and like a lot of reviews a cheaper alternative was sent called KAHL which in other sites retails for as little as £6.00. I wasn’t happy at all and reached out to the company and the... See more

Company replied

Rated 3 out of 5 stars

So far, I haven't seen a massive difference but I do think it has improved my upper lip lines and maybe some other wrinkles. It's impact is not instantaneous but I do see an improvement

Rated 5 out of 5 stars

Ordering process easy and didn't have to wait too long to receive my order. Have only used the stick a couple of times so too early to say if it works but I definitely don't like the smell of waterme... See more

Rated 1 out of 5 stars

I also received the “Fake” product KAHI which is available elsewhere for £5. Fobbed off with its the same product in different packaging although was told that they could not supply ingredient list f... See more

Company replied

Rated 5 out of 5 stars

Arrived on time and received Emails updating my delivery. The product smells nice and gives a lovely glow, I have not been using the stick for long so can't comment on long term use yet.

Rated 1 out of 5 stars

I am still waiting for my goods!! 4 times I have contacted customer service, not 1 reply. I don’t care how good this stuff is when it eventually gets here, which it may never, I will certainly never... See more

Company replied

Rated 4 out of 5 stars

Quick delivery and communication. Loved the product however as instructed using x2 day - the product only lasted 8 days!!! This was not my heavy handiness but the product only contains a small amou... See more

Rated 1 out of 5 stars

BEWARE Company is not transparent about its location ( Canada) nor its distribution (China). Customer service not good. I emailed them less than 24 hours after placing an accidental order. The tran... See more

Company replied

Rated 4 out of 5 stars

Mine came quicker than expected and had emails to keep me updated. On my second one now and I’ve noticed my upper lip lines are nearly gone. Gives a lovely glow and best moisturiser I’ve ever used for... See more

Rated 5 out of 5 stars

Pleased that my product has arrived, the original Nothora. Cheaper under the same name on Amazon yet on arrival a different brand name and not sure about the comparison. I shall be sticking to what I... See more

Rated 5 out of 5 stars

One of the best products I have ever bought online. Saw results in a fortnight. Slightly disappointed that the product didn’t fill the whole container but, nevertheless I would highly recommend.

Rated 5 out of 5 stars

I have been using this Nothora product for 2 weeks (ish) I love it my skin feels so smooth, only use it lightly under my eyes and around My mouth even on my lips as a lip balm. My sister complement... See more

Rated 3 out of 5 stars

It is great, I love it and have noticed a difference but I was so shocked at how little there is, I thought I’d keep twisting for at least another two weeks but no. There’s really not a lot of produc... See more


Company details

Written by the company

At Nothora, we are passionate about helping you achieve the clear, radiant skin you've always dreamed of. We understand that feeling confident in your appearance can have a transformative effect on your life, and we believe that everyone deserves to experience the joy and empowerment that comes with loving your skin.


Contact info

3.9

Great

TrustScore 4 out of 5

414 reviews

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Replied to 89% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Sort out my query NOW

I have just read your reply to my review. It did state that I've sent you 32 x emails and now I've got to resend (4th email) I'm allowing you time to get sort out my refund, but I've also notified MacAfee who is a comprehensive cybersecurity and its up to you to read more about them. I'll NOT give up on this . NO more excuses . I've paid for 1 x Nothora wand and that's all I need.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Nothora A Magic wand for me.

Absolutely love Nothora.It really does help my skin ,I've seen a difference in my eye wrinkles , my forehead ,and neck.I've had 3 orders from Nothora now and would highly recommend .

11 February 2026
Unprompted review
Rated 5 out of 5 stars

This is the first time ordering from…

This is the first time ordering from this company. I am so pleased. Great communication, really nice emails. Couldn't believe how quick I received it. I haven't tried it yet, i'm excited to get started. I will certainly be ordering again from them. Thank you.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I've sent now sent 3 x urgent emails…

I've sent now sent 3 x urgent emails and it states they will reply in 24 hrs. I haven't heard a thing. 2 x hello 1 x support email accounts. You have taken money out of my account that's not been authorised. If u don't reply by Friday. I'll contact my bank and treat as a scam
A very unhappy customer

7 February 2026
Unprompted review
Nothora logo

Reply from Nothora

Dear Christine,

Please email us at [email protected] with:

Your name
The amount charged
The date of the charge
Any order confirmation you may have received

We will:

Investigate the unauthorized charge claim immediately
Respond within 24 hours

We understand you plan to contact your bank if we don't respond by Friday.

We want to resolve this before that becomes necessary.

Best regards,

Rated 1 out of 5 stars

Awful 😞

Awful 😞

I ordered the product based on the fancy facebook posts
Never got anything after paying out and still get emails from them yet do not take emails back to ge help!!!

Nah for me waste of time and money there scammers

9 January 2026
Unprompted review
Nothora logo

Reply from Nothora

Dear Lisa,

Please email us at [email protected] with your order number, and we will:

Either track down your order or process a full refund
Respond within 24 hours

You shouldn't have to chase us for a product you paid for.

We're truly sorry for this experience.

Best regards,

Rated 1 out of 5 stars

Waste of money

Bought Nothora on the unrealistic promises and reviews. Been using it now for well over a month and have seen no difference in the skin whatsoever. The product was greasy and did not absorb well . Would not buy again or recommend this product. As they say if it sounds too good to be true it usually is!!

8 February 2026
Unprompted review
Nothora logo

Reply from Nothora

Dear Marion,

We're sorry the product didn't deliver the results you were looking for.

If you're within our 30-day guarantee period, please email us at [email protected] with your order number, and we'll process a refund for you.

We appreciate your honest feedback.

Best regards,

Rated 4 out of 5 stars

I am happy with Nothora

I am happy with Nothora, although I am yet to see miraculously rejuvenated skin. - I don’t think this can ever happen!
I only use the product in the evenings as it has a rather greasy texture, but it is great for night time application. I do feel they my skin feels exceptionally soft and perhaps an odd line is diminishing. I do like the stick application, and the aroma of the product, but wish the content per stick was greater.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Nothora duplicated my order & wont respond to emails

I wish I could give zero stars! I placed an order which Nothora duplicated therefore charging me double and sending me two invoices. I've emailed them twice and completed their web form but no response. Not a company I would recommend

1 February 2026
Unprompted review
Nothora logo

Reply from Nothora

Dear Jan,

Please email us at [email protected] with:

Your order number(s)
The duplicate invoice numbers

We will:

Respond within 24 hours
Arrange return of the duplicate shipment if already sent

This was our error, and you should not have been ignored.

We're truly sorry.

Best regards,

Rated 5 out of 5 stars

Lots of useful information on your site…

Lots of useful information on your site …. It was easy to order … I’ve been using it for four days … and really look forward to applying it to my skin … I can honestly say there has been a slight improvement already!!! The only complaint I would have is it took a while to arrive but worth the wait xx

3 February 2026
Unprompted review

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