NOVADRUM | Steel Tongue Drums & Handpans Reviews 51

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the instruments, describing the sound as beautiful, pristine, ethereal, and magical. People highlight the excellent craftsmanship and the aesthetically pleasing design of the drums, with some noting they resemble sculptural art. Consumers appreciate the instruments' versatility, ease of use for both beginners and experienced musicians, and the inspiration they provide. The delivery service and customer support receive high marks from reviewers. People mention prompt delivery, solid packaging, and clear communication. Customers also appreciate the friendly and responsive customer service, with some specifically mentioning the helpfulness of the staff. The overall consensus is that the company provides exceptional products and services, making it a highly recommended choice for those seeking quality instruments.

Based on these reviews

Rated 5 out of 5 stars

My Novadrum (Centric Gothic, 432 Hz) has a wonderful sound—not only do the nine reeds produce beautiful tones, but the spaces between them also allow me to work with overtones. It fulfills my wishes... See more

Rated 5 out of 5 stars

Novadrum is a high-quality instrument. All notes have a beautiful sustain and ring true. Got the D-minor celtic scale 38cm drum 432hz for meditation. Instrument is beautifully displayed on the wood... See more

Rated 5 out of 5 stars

My Nova 48 12+1 "A Amara" is a wonderful instrument! I'm absolutely thrilled. I've tried other brands before (Sonodrum, Meinl for example), but I was never really satisfied. The Novadrum, on the other... See more

Rated 5 out of 5 stars

I received my Novadrum 48 12+1 C# Amara about a week ago, and I’m completely blown away. The sound is unbelievably pristine and ethereal—pure magic from the very first note. I can hardly put it down;... See more

Rated 4 out of 5 stars

A great Instrument and perfect service! Shipment no problem at all. Only the pillar is way too small for the big tongue drum and therefore useless…

Rated 4 out of 5 stars

The instrument, looks pretty good on the first look i hope it needs some time to stabilize the central tongue note, i say this because the central note C seems to generate a softer resonance compared... See more

Rated 5 out of 5 stars

I ordered a 48 'Gold' D Celtic Minor tuned at 432Mhz. The drum arrived in perfect condition and the sound is full, rich and warm - exactly as I had hoped. The drum is easy to play with the mallets... See more

Rated 5 out of 5 stars

NOVA48 12 ++ in B Minor. She is deep and warm in sound and beautiful. A lot of possibilities zu discover..... :-))) For the size also rather lightweight. Good portability with a drum backpack.... See more

Rated 5 out of 5 stars

This brand is unique: very beautiful instruments with magical sounds, a team of professionals dedicated to their production, a quality site. The packaging is Top, super solid. We thought that the deli... See more

Rated 5 out of 5 stars

Beautiful crafted instruments by the nicest guys! They are so kind in helping you find out what novadrum fits you best. Its my first one; the novadrum 48, and i am absolutely in love with it, playable... See more

Rated 5 out of 5 stars

I had seen commercials for Pandadrum but when I went on line found the sound and quality was less than I'd been led to expect. A further search brought me to Novadrum where I found the sound samples... See more

Rated 5 out of 5 stars

Their customer service is friendly and prompt. The drum I was looking for wasn't available at the time. It took a few days of chatting with them (There is a pretty major time-zone difference between t... See more

Rated 5 out of 5 stars

Absolute perfection in design, craftsmanship, quality, and sound. My Novadrum 38 in 432hz F# Minor is all of that and more,,in fact it's absolutely beautiful. To say that I'm 100% satisfied would be a... See more

Rated 5 out of 5 stars

The nova drum has such a beautiful sound and looks great and not too heavy. It does take some practice to play. The communication with the customer service is wonderful. The only draw back is that the... See more

Rated 5 out of 5 stars

Nova Drums is a great tongue drum maker from Ukraine . I have purchesed a few drums overtime from them. since the first month of the Russian invasion. I find the craftsmanship excellent and friendly... See more

Rated 5 out of 5 stars

Right out of the box! Most beautiful sound I have heard, very easy to play, my 9 yr old granddaughter was making beautiful tunes first try, resonance is delightful! I’m in Ontario Canada and arrived... See more

Rated 5 out of 5 stars

Beautiful Instrument, so happy with my purchase. Shipping wasn’t bad at all and it sounds amazing. I will definitely be getting more instruments from this company when possible. Thank you!

Rated 5 out of 5 stars

As an experienced sound ceremony musician, I research before I buy. Wonderful 38 D Celtic min, that blends perfectly with my custom bass D# Bansuri… technically impossible, but in practice beautiful!... See more

Rated 5 out of 5 stars

Nova Drums is at the top level , if a rating was done of the many producers of tongue drums in the world. in my opinion, 2nd to None , Sound, Quality, workmanship , presentation, customer service! I... See more

Rated 5 out of 5 stars

Incredible instrument with beautiful long sustain and dreamy, clear tones. The service I experienced from Andrew was also brilliant and delivery was quicker than expected. I cant wait to purchase anot... See more

Rated 5 out of 5 stars

From the beginning with Q&A in the chat, and later the order process with delivery everything was perfectly handled. Finally the drum ist absolutely amazing with a deep warm sound with a very long su... See more

Rated 5 out of 5 stars

The tongue drum is excellent work, perfect in tune and sounds great with almost handpan-like overtones. The service was wonderful and the production time is absolutley ok! I warmly recommend the purc... See more

Rated 5 out of 5 stars

As a musician new to tongue drums, choosing the scale was more challenging than choosing the drum. Andrew did a great job helping me select the right 1st scale for my Nova 48.

Rated 5 out of 5 stars

Customer service communication was excellent. Andrew answered my questions quickly. This was a gift so I can't speak directly to the product but the receivers of the gift say they are enjoying the dru... See more

Rated 5 out of 5 stars

Excellent quality of steel tongue drum. Good harmonic sound quality (Nova 48 12+1). High quality craftsmanship. (Delivery time is long due to German customs ...)

Rated 5 out of 5 stars

When ordering my drum I got an order number but no tracking number. I texted Novadrum. Andrew got back to me with tracking number. Drum came in on time was packaged well. From the first note I hit I... See more

Rated 5 out of 5 stars

very friendly quick response to questions little extra wishes were welcome, thx very quick arriving over 3- 5 days and the best: I love your instruments so much and so my clients do Big thanks!... See more

Rated 5 out of 5 stars

The Drum is super nice, sounds and looks great. Communication and shipment were both amazing too. Thanks!

Rated 5 out of 5 stars

The steel tongue drum Novadrum 38 I have, has a wonderful sound, played by hand or with felt mallets.

Rated 5 out of 5 stars

I love the pure sound and quality of the Novadrum steel tongue drum. It’s a beautiful instrument. The company was great to work with.

Rated 5 out of 5 stars

Always great to have a drum from Nova Drums get delivered to me . I always look forward for a new one to work with. Great quality, service, and Great sound!

Rated 5 out of 5 stars

Great customer service, price, and quick shipping to USA. The instrument is beautifully made and sounds wonderful!!

Rated 5 out of 5 stars

Novadrum was very responsive to emails and the product arrived exactly as described.

Rated 5 out of 5 stars

Nice tongue drum. Well dispatched. Took 5 days to reach Portland, Oregon USA.

Rated 5 out of 5 stars

Everything went great and the instrument sounds beautiful.


Company details

  1. Musical Instrument Manufacturer
  2. Drum Store
  3. Handicraft
  4. Musical Instrument Store

Written by the company

Discover NovaDrum – your destination for Steel Tongue Drums and Handpans made in Ukraine. Experience rich, soothing tones perfect for music therapy, sound healing, meditation, and relaxation. Explore our handmade collection of percussion instruments and elevate your musical journey with the best in melodic percussion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

48 'Gold' D Celtic Minor - full, rich and warm

I ordered a 48 'Gold' D Celtic Minor tuned at 432Mhz. The drum arrived in perfect condition and the sound is full, rich and warm - exactly as I had hoped. The drum is easy to play with the mallets provided, and I'm getting better at using my hands as well with the help of some YouTube videos.
Novadrum responded quickly to any questions that I had and they didn't pepper me with ads.
The drums are built in Ukraine.
Slava Ukraine!

21 January 2026
Rated 5 out of 5 stars

excellent work

The tongue drum is excellent work, perfect in tune and sounds great with almost handpan-like overtones. The service was wonderful and the production time is absolutley ok!
I warmly recommend the purchase and would do it again!

22 December 2025
Rated 5 out of 5 stars

Nova 48: A wonderfully sounding instrument of the highest quality.

My Nova 48 12+1 "A Amara" is a wonderful instrument! I'm absolutely thrilled. I've tried other brands before (Sonodrum, Meinl for example), but I was never really satisfied. The Novadrum, on the other hand, is beautiful, feels very high-quality, and sounds simply fantastic. I'm really very happy! Even having to pay taxes and import fees doesn't bother me anymore. The Novadrum is definitely worth it. The customer support is also first-class. Andri from Novadrum always responds to emails very quickly, personally, and patiently.

26 December 2025
Rated 5 out of 5 stars

Right out of the box

Right out of the box! Most beautiful sound I have heard, very easy to play, my 9 yr old granddaughter was making beautiful tunes first try, resonance is delightful!
I’m in Ontario Canada and arrived in 5 days!

20 December 2025
Rated 5 out of 5 stars

Absolute Perfection!

Absolute perfection in design, craftsmanship, quality, and sound. My Novadrum 38 in 432hz F# Minor is all of that and more,,in fact it's absolutely beautiful. To say that I'm 100% satisfied would be an understatement,, my Novadrum 38 far exceeds all of my expectations. I love it, and most definitely will be adding more to my collection as well as recommending Novadrum to everyone I know!!!

10 December 2025
Rated 5 out of 5 stars

The nova drum has such a beautiful…

The nova drum has such a beautiful sound and looks great and not too heavy. It does take some practice to play. The communication with the customer service is wonderful. The only draw back is that the shipping took a very long time and it’s expensive, and wish they come with some tunes to play.

1 December 2025
Rated 5 out of 5 stars

Novadrum 48 12+1 - It's magic!

I received my Novadrum 48 12+1 C# Amara about a week ago, and I’m completely blown away. The sound is unbelievably pristine and ethereal—pure magic from the very first note. I can hardly put it down; it’s incredibly inspiring to play. On top of that, the price is more than reasonable for the quality you get. An absolute must-buy for anyone who loves percussion and melody.
Huge thanks to Novadrum for creating these instruments — this definitely won’t be my last one 😉

1 December 2025
Rated 5 out of 5 stars

Beautifully crafted instruments

Beautiful crafted instruments by the nicest guys! They are so kind in helping you find out what novadrum fits you best. Its my first one; the novadrum 48, and i am absolutely in love with it, playable with the ‘sticks’ and hands makes it so versatile and sounds are really handpan level. And easy to learn, all my friends that tried instantly felt in love and want one too. Very good price-quality balance, i can recommend:).

26 November 2025
Rated 5 out of 5 stars

Love the sound

From the beginning with Q&A in the chat, and later the order process with delivery everything was perfectly handled. Finally the drum ist absolutely amazing with a deep warm sound with a very long sustain.

7 November 2025
Rated 5 out of 5 stars

NOVA48 12 ++ in B Minor

NOVA48 12 ++ in B Minor. She is deep and warm in sound and beautiful. A lot of possibilities zu discover..... :-)))

For the size also rather lightweight. Good portability with a drum backpack.

Very good experience with Novadrum, Andrew always in touch, good and clear communication. Shipping was fast. Thank you Novadrum Team

16 October 2025
Rated 5 out of 5 stars

👍drum 👍

When ordering my drum I got an order number but no tracking number. I texted Novadrum. Andrew got back to me with tracking number. Drum came in on time was packaged well. From the first note I hit I knew this drum was a keeper. It has an Amazing sound and I can’t stop playing it.

15 October 2025
Rated 5 out of 5 stars

Top quality, great sound, quick service...

I had seen commercials for Pandadrum but when I went on line found the sound and quality was less than I'd been led to expect. A further search brought me to Novadrum where I found the sound samples, especially the overtone models were far superior. Prices were quite reasonable and the package arrived super fast considering it came all the way from Ukraine. If you are in the market for this type of instrument I would definitely recommend Novadrum.

3 October 2025
Rated 5 out of 5 stars

Beautiful Instrument

Beautiful Instrument, so happy with my purchase. Shipping wasn’t bad at all and it sounds amazing. I will definitely be getting more instruments from this company when possible. Thank you!

3 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look