UK Pickleball Shop Reviews 560

I had an issue with my paddle, and UK Pickleball Shop went above and beyond to resolve it. They sent me a replacement immediately—no hassle, no delays. Their customer service was truly exceptional, an... See more

Delivery was prompt and paddles are fab. Paddle covers however were too small for paddle and pick upper faulty. After contacting Freddie these were replaced promptly. Great items and fabulous customer... See more

Update (7th May) - after a prompt email from the Pickleball Shop, I now have a cover. Generally they don't come with a cover (which I didn't realise until I re-read the information), but after an... See more

I spoke to David, he chatted about the different types of equipment, I picked a Fox Paddle(bat), some Franklin X40 yellow balls. I was very pleased with his recommendations. The delivery was on tim... See more

⭐️⭐️⭐️⭐️⭐️ Excellent Service and Product Knowledge! I had a great experience with Pickleball UK. Freddie was fantastic — really knowledgeable about all the products and helped me find exactly what I... See more

All items arrived next day, thank you for speedy delivery! However, We ordered Owl silent bats and given how expensive they are we were a little disappointed not to have covers for all 4 as we wo... See more

Products balls are great and my trainers are nice and roomy no more sore squished toes. The only concern I had was that the tape used to close the box was broken and the box was actually unsealed… I c... See more

Good comparative price for the pickleballs I ordered. Prompt delivery within specified time. Did hope they might come in a little net sack but not advertised as such, so just my wishful thinking!... See more

Really quick turnaround for my order for which I thank you. I am hoping these balls last much longer than the previous orders I have had (not necessarily from you). The players seem to enjoy using t... See more

Head pickle ball net was very good value, however there was a bit of a delay in delivery. Once contacted the MD immediately responded saying that they were moving warehouses and that delivery would be... See more

The white indoor Pickle balls I ordered on PIB7225 have a too prominent mould line round the circumference 2 very pronounced JUGS logos and 2 other big raised patches which will affect bounce and poss... See more

Quick delivery and excellent products. The new pickleball bag has plenty of pockets and is very practical The Paddletek Phoenix G6 paddles are great and have helped improve our game.

I had an issue with an order I placed, Freddie resolved very speedily and could not have been more helpful. Product arrived in great condition, super quick delivery from the time of placing order. Wou... See more

Great company and service, the cover ordered did not fit the paddle and straight away I was sent a cover that fitted free of charge. Couldn’t ask for better service, will be recommending you to fellow... See more

I ordered a paddle around a month ago now. DPD decided not to deliver to the correct safe space (not the first time, not Pickleball fault) however I have chased this up for weeks now and I still have... See more

I recently purchased a paddle and a paddle case. Both on separate transactions. The paddle was a fantastic deal and it arrived on time. The communication was excellent right up to delivery. The ser... See more

So helpful with the ordering of my new pickleball bat. Fast delivery and excellent service. There was a problem with my cover and I emailed explaining and was sent a new replacement cover immediate... See more

It was very easy to deal with the UK Pickleball shop. It was a flash sale of an extremely good bat at a very cheap price - so good that I ordered it whilst in the middle of the Gulf of Alaska, never... See more

I tried various pickleball bats at a recent event and found one I really liked. I ordered it at the event and it was dispatched really quickly. I would have given 5 stars except I sent an email asking... See more

Racket arrives promptly but wasn’t impressed with the packaging. A thin Jiffy bag is not enough Also but frustrating it didn’t come with a cover (didn’t say it would to be fair but you expect that... See more

The communication was good enough but I wasn't impressed with the packaging at all. I would have expected it to come in a box to offer some protection rather than a thin jiffy bag. Luckily, my paddle... See more

The paddle is great, and reasonably priced, I was just a bit disappointed to be offered a cover when checking out. I added it to my order, but it doesn't fit the paddle it was sent with! Maybe the c... See more

Standard delivery was quoted as 4-5 days took over three weeks to arrive. Chased delivery numerous times and didn't get a reply. Eventually was advised delivery no explanation given. Offered free bag... See more

Very quick and easy, but the 10% first time discount didn’t come through automatically, so I had to ask for it. The code I was given didn’t work as the paddle was already on sale. Not a big deal, but... See more

Very comfortable safety glasses. Do not impede play. Prompt delivery. Price seemed high but so much better than risking eyesight!!

Rapid delivery. Good selection of PB equipment at reasonable prices. ‘Free’ racquet cover and delivery was a nice touch if you spend enough money on the site.

Efficient service yet again. Many thanks. I might be starting another pickleball club on Thursday and will certainly give the members a chance to purchase equipment from you.

Always had good responses / service from Freddie ag UK Pickleball Shop and comes up with good prices for items to our Pickleball Club Also delivery is very quick

This has not arrived I have just checked tracking and it’s waiting to collect from a shop by tomorrow!!! But it has never been attempted to deliver ?! It’s not a place I wish to drive out to either

Purchased a pickleball set with a bag via the website; communication and delivery went smoothly receiving within a couple of days. Very pleased with the pickleball set, very easy to set up and good q... See more

It arrived sooner than expected. A free pickleball bat backpack arrived with it. The website was coherent and gave me the information I needed to make the right choice of bat for my progression.

Bought this paddle based on reviews and was not disappointed. Great control & spin and ha greatly enhanced my game. Paddle was in stock and delivered as promised.

From viewing, ordering online and delivery the service was excellent and fast. So happy with my protective sports glasses which are very comfortable and they do not mist up, brilliant

Outstanding customer service team who went above and beyond to rectify an issue. Great product too so really happy- Thank you 🙏😃

Using the website to identify the equipment I required and then the simple process of ordering. It was subsequently delivered within two days. All made very simple to use.

Great selection of paddles and loads of info. You need to know what you are looking for before you buy to help with your selection but I’m really pleased with my selection and with the 10% off they ga... See more

Great response times and quick delivery. Everything went extremely smoothly. I would highly recommend the UK Pickleball shop and will be buying from them again

All went very smoothly and what I bought was as described on your web. As a 82 year old total bigger I found the advise on the web what to buy useful All I missed was any phone number to ring if I... See more

Nice uncomplicated starter paddles. Great for the garden, club starter sessions for your picklball journey. Great recycling idea. Highly recommended.

Great selection, good service arrived when expected. The only problem is trying to choose the right paddle, there is so much choice!

Pickleball net bags arrived within a week of ordering. Seem fit for purpose. A little larger would be useful.

We bought our paddles and shoes from UK Pickleball. Great choice, advice and guidance through their chat function, based on player level and style. We found them really helpful.

UK's Best. Great range of equipment at excellent prices, even the very minor issue I had ordering was resolved immediately and in the friendliest and most professional manner - five star plus.