These are brilliant plant-based dinner boxes with quality ingredients, interesting variety and good portion sizes. They provide meals with an extra something more regularly than we can get done alone.... See more
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Company details
Written by the company
Healthy plant-based meal kits, prepared by chefs and delivered to your doorstep.
Contact info
Bow Triangle Business Centre, Eleanor Street, London, E3 4UR, London, United Kingdom
- [email protected]
- planthood.co.uk
Replied to 38% of negative reviews
Typically replies within 2 weeks
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We loved our first four meals…
We loved our first four meals especially the chimichurri cauliflower steaks. All meals were flavoursome and delicious. We do eat alittle bit of meat but was wanting to go abit mire plantbased in a healthy way. This is perfect. I just wish you could select just two boxes rather than the minimum of three. The frequency options are really flexible which is great so you can pause if need be. But otherwise a great service.
Terrible Customer Service
Like many other customers here I think the customer service is terrible. Left waiting for a box that didn’t arrive. When I contacted them they said it had been damaged and that they would apply á credit to my account. No real acknowledgment of the frustration and annoyance of not having my food delivered and no offer of á good will gesture to actually address the inconvenience. The customer service ppl sound scripted - polite enough but cold and inhuman- and so wonder if I’m just emailing AI. Will not be using them again.
We absolutely love the Planthood food…
We absolutely love the Planthood food we’ve had so far. The dishes are hearty, full of flavour and supply all the nutritional required for a balanced diet.
absolutely delicious food and easy to make
I started receiving Planthood meals just over a month ago. They deliver to me every Monday in an eco friendly box. The receipts are easy to choose from, they usually have about 8 different ones. So far I have enjoyed all of my meals and find then very tasty, quick and easy to prepare.
The minimum order is 3 boxes and I find that for a single person, this is too much food because even though the portion sizes are for 2, most times I can get 3 meals out of them. I am going to pause me subscription for now but if they ever consider offering a minimum of 2 dishes a week, I will start up again. I think they should consider this as many 'single' people have shown their desire to sign up for these delicious boxes but Planthood said it wasn't cost effective to do so.
Absolutely incredible
Absolutely incredible, the meals are delicious, I wasn't expecting to enjoy them as much as I do. I also wasn't intending to keep my subscription as I originally just wanted to try it out but I will certainly be keeping my subscription, I'm obsessed! The meals are so simple and easy to make too, full of flavour and colour and great selection of meal choices. This has made eating healthy SO much easier, I feel like I've found Pandoras Box with this, honestly. Thank you so much Planthood! And to the founders Will and Jill.
These guys deserve 6 stars
These guys deserve 6 stars ! I heve saved so much money as now there is no waste and every dish is beyond yummy - I bought my son a voucher and he has now switched from his regular meal kit delivery / he said the home made sauces are a game changer !
Great meal kits
My first time using Planthood (and this way of ordering/receiving meals). Also a first for vegan meals. Thoroughly enjoyed the meals and the easy way of preparing. My aim is to eat healthier and this will really help. Chronic fatigue often stops me from shopping and cooking and this is a great way of getting good quality ingredients delivered and being able to make a meal quickly without too much effort.
No customer service phone number
Firstly there is no customer services telephone number. So contacted via email - and fair enough I got a response about that VERY badly dented tin in the Black Daal pack. They asked I send photos but when I tried to via firstly their 'reply' button then their customer email address - the links weren't working.
OK - one dented tin (which I cannot use) is no great deal, even though it's an integral part of the meal and they don't sell tins of black beluga lentils in local Sainsbury's, but this breakdown in communication is wearing.
Absolutely first class
Absolutely first class
The recipes are amazing
The tastes are delightful
The ingredients are first rate
Everything so very tasty, excellent value and delivered with care and well packaged
Great
Great, healthy and tasty recipes. Other meal kits I’ve tried but didn’t like as I felt like my own home cooking tasted way better, but Planthood feels like I’m eating from a fancy vegan restaurant at home!
Tasty and quick plant based meals.
Really enjoyed a new, totally plant-based meal delivery. Food tastes great and it is really clear as to the nutrition you are receiving when ordering it all e.g. obvious which are high in protein etc. Everything seems to have a really good shelf life.
It would be handy if the pouches had ingredients listed on them, I am a nosy nutritionist and would like to know what the sauces contain, quickly and easily. Have missed having printed out cards for the meals but am getting used to using my phone so it's not a major drawback.
Was enjoying the service until I had…
Was enjoying the service until I had two or three bad experiences , first one being some of the items in the bags were missing so couldn’t complete the meals. They said they would issue a credit which I didn’t receive, the next issue was they sent the wrong recipes and in one of the bags the pouch was burst and the can of beans was completely squashed decided to unsubscribe as the quality was becoming poor. Disappointing.
Good food, poor order system.
1. Food is really good.
2. Order system is terrible.
I can’t commit to a fixed schedule due to my line of work, yet you cannot easily place a one time order.
Please sort this out for your customers.
Great plant-based food boxes
These are brilliant plant-based dinner boxes with quality ingredients, interesting variety and good portion sizes. They provide meals with an extra something more regularly than we can get done alone. As we have two teenage boys in the house we usually add something like another can of beans or rice but they aren't always needed. It would be good to have a no-salt option but aside from this minor niggle we love the planthood boxes and just upped our boxes to four per week.
Easy recipes during busy weeks with…
Easy recipes during busy weeks with good sized portions and great flavour
We have tried lots of different meal boxes
We have tried lots of different meal boxes and the quality of the ingredients in these boxes are by bar the best . The recipes are incredibly quick and easy to follow and all of the pre-made elements are great quality. We started this on a trial with discount codes but will be containing with it for the foreseeable.
I have been using planthood and wouldn’t change a thing!
I have been using planthood for the last month or so and honestly it’s the best decision I made! The food is so tasty and incredible, literally every meal - if you do eat some meat you can change things around too. I feel much healthier :)
Excellent meal choice and really tasty!
Excellent, beautifully presented and tasty food! I can’t event explain how yummy they were. I felt really full and didn’t snack after eating the meals and felt good after with more energy than I normally do. I’m not vegan but kept seeing adverts on social media and couldn’t resist so I decided to try it for the week and will definitely be doing it again. It’s great that you can pause and reactivate the subscription when it suits you. I just wish they did boxes for 1 person as the smallest size is for 2 people. To rectify this issue, I ordered three meal boxes for 2 people and spilt the ingredients in half so I had them over 6 days. I can’t wait to order another batch of Planthood meals!
The food is DELICIOUS
The food is DELICIOUS. The meals are very easy and practical to make - you end up having a restaurant style meal that takes 15 mins to make on average. We enjoy the variety, ease and quality of the meals - and the fiber of course :)
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