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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting the easy navigation and clear listings. Many appreciate the accuracy of the property matches and the promptness of alerts, which save them time and stress during their rental search. Consumers also value the wide variety of rental options available, catering to different budgets and area preferences. The excellent customer service receives frequent commendation. People describe the support team as quick, friendly, and genuinely helpful, noting their professionalism and willingness to go above and beyond to resolve issues. Reviewers appreciate the clear and straightforward communication, as well as the efficient handling of paperwork. Many express satisfaction with the support they received from specific team members, who were understanding and reasonable in addressing their concerns.

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience with Rentumo. Their website is easy to navigate, and the listings are accurate which is hard to find these days.The response team was professional and made the entire proc... See more

Company replied

Rated 5 out of 5 stars

After months of exhausting searches on outdated platforms, Rentumo felt like a miracle. Within 48 hours of signing up, their smart alerts notified me of a perfect apartment—before it even hit other si... See more

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Rated 5 out of 5 stars

If youvare serious about looking for a home Rentumo, is excellent to provide the correct home when hunting , althought you pay is well worth it when serious about hunting. And you pay the £1 , to c... See more

Company replied

Rated 1 out of 5 stars

For a paid service it leaves a lot to be desired, slow to send notifications of new properties or it repeats the same ones over and over again, even with a search agent set up. And the search is ridic... See more

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Rated 1 out of 5 stars

**BEWARE ** Subscription trap! This is a fraudulent website designed to take your bank details and debit your account. The deliberate unclear subscription process with small print terms... See more

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Rated 5 out of 5 stars

Rentumo made my rental experience so much easier and smoother. The platform is really simple to use, and I didn’t have to stress about all the paperwork or wondering what stage things were at. Everyth... See more

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Rated 5 out of 5 stars

I had an issue with my Rentumo subscription and some confusion around the payment process. Sarah from their support team handled my case and was clear, understanding, and very reasonable throughout.... See more

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Rated 5 out of 5 stars

Rentumo is very useful website for searching house based on our budget and area. They offers so many options which suits our requirements. Once after subscribtion to Rentumo we will get direct access... See more

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Rated 5 out of 5 stars

I encountered abit of an issue with my Rentumo subscription and some confusion around the payment process. Sarah from their support team handled my case and was clear, understanding, and very reason... See more

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Rated 5 out of 5 stars

I recently used Rentumo.co.uk to rent a room, and I was very impressed with the whole process. The platform is easy to navigate, with clear listings and transparent information, which made searching m... See more

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Rated 5 out of 5 stars

I tried Rentumo while looking for a new place, and it turned out to be a really smooth experience. The platform is well-organized and made it easy to browse through different rental options without... See more

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Rated 1 out of 5 stars

Very disappointed, if someone try use this service carefully read all small letters, and my advice not go for 7 days after you want cancel 3 days subscription. U will be charged before you can cancel.... See more

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Rated 5 out of 5 stars

I’ve had a good experience with Rentumo! The platform is reliable and easy to use, but what really stands out is the support team. Any time an issue comes up, the Rentumo team is quick to respond, pro... See more

Company replied

Rated 5 out of 5 stars

Fast and straight forward sign up, got lots of updates following the sign up with flats and apartments that I was interested in, also in my process range too. The team are so helpful and will assist i... See more

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Rated 5 out of 5 stars

I had a really positive experience using Rentumo to find a rental. The listings were accurate, the search tools were easy to use, and I appreciated how simple it was to get in touch with landlords. I... See more

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Rated 1 out of 5 stars

Was slow on sending out properties compared to the main services. Canceled subscription and still carried on trying to change me 4x after cancelling. Can't get through to them so having to write a tru... See more

Company replied

Rated 5 out of 5 stars

Dear Rentumo.uk Team, I just wanted to take a moment to share my appreciation for your excellent service. Renting and letting homes can be stressful at times, but your platform makes the proces... See more

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Rated 5 out of 5 stars

I recently explored this house rental website and found it user-friendly with a wide variety of listings. The search filters made it easy to find options within my budget and preferred location. The d... See more

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Rated 1 out of 5 stars

had an absolutely terrible experience with Rentumo. They took money from my account without my consent, and when I tried to contact them for an explanation, they completely ignored all my emails. I... See more

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Rated 1 out of 5 stars

*Updated review* Your team have responded but are useless once again. They refuse to refund me £35, for a subscription that was supposed to be £1. I cancelled my subscription before my trial ended... See more

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Rated 1 out of 5 stars

Scammers I paid £1 to contact rental agent but it put me straight away on subscription without my knowledge. Then they charged me £35 but before that I cancelled subscription and they still took money... See more

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Rated 1 out of 5 stars

do NOT use this website Ask you to pay a fee off £1 to look at properties then 4 days later CHARGE YOUR CARD FOR £35 !!!! Email them ask for help and the bribe you saying “write us a review and we... See more

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Rated 1 out of 5 stars

Ive been trying to contact this company for over a week now about an overcharge and no luck. They do not have real humans in their customer service team so good luck trying to communicate with the... See more

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Rated 5 out of 5 stars

Emilia was extremely helpful when I needed to cancel my subscription. Im very happy with the service Rentumo provided, and I would love to come back in the future, especially after such a kind and su... See more

Company replied

Rated 1 out of 5 stars

Updated review - still no resolution Initially gave 1 star for misleading subscription process. Rentumo took £80 without clear consent claiming I didn't cancel after the £1 trial. Multiple us... See more

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Rated 5 out of 5 stars

Rentumo is a really useful app for keeping everything organised. The interface is simple and easy to navigate, and it makes managing rentals much more convenient. I found it straightforward to set up... See more

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Rated 5 out of 5 stars

Rentumo is a great platform in finding a place.. they will send emails everyday according to your preferences and it helps you a lot to choose a property that is within your budget and helps you make... See more

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Rated 5 out of 5 stars

I emailed the company about a payment on a friday. I was told it would be 24 hours before I received a response however Emilia was in touch within 2 which was fantastic!!! She has been fab no jargon... See more

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Rated 5 out of 5 stars

Brilliant for finding properties! They keep you updated via email with new properties that have just come on the market and ensure they align with your budget and location needs. I would recommend... See more

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Rated 5 out of 5 stars

Rentumo is a very useful platform for finding apartments to rent. It is easy to use and they are updated regularly. I was able to contact the owners quickly and find a place without stress. I would re... See more

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Rated 1 out of 5 stars

One star purely to write a review. Don't engage, it's pretty much fraud what they do. They take your payment to trial for a £1 then to cancel any subscription following their guidance to unsubscribe t... See more

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Rated 5 out of 5 stars

Rentumo makes renting simple and stress-free. The platform is easy to use, with accurate property matches and quick alerts. Customer service is fast, friendly, and very supportive, helping connect ren... See more

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Rated 5 out of 5 stars

Rentumo was a total lifesaver when I moved to the UK. As soon as I signed up, I started getting alerts for fresh listings right in my inbox—no more endless scrolling through different sites. One... See more

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Rated 5 out of 5 stars

The team at Rentumo was super helpful and friendly!. They responded quickly and made everything easy to sort out. It is nice to see such polite and professional customer service- really appreciate how... See more

Company replied

Rated 5 out of 5 stars

Very helpful and great service I recently signed up for this rental service and I found it so helpful and easy to use, the fact that I could narrow down my search using all the filters available mak... See more

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Rated 5 out of 5 stars

A very good site on which there are a lot of opportunities to rent, in short, everyone will find something for themselves. I'm in the process of looking for a flat for myself and honestly I've never s... See more

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Rated 5 out of 5 stars

Rentumo has been amazing to deal with. The customer service is genuinely great — very quick, understanding, and professional. Emilia went above and beyond to help me resolve my issue, and I’m really i... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Rentumo. My issue was handled by Sarah and she went out of her way to escalate it and provide the best solution for me. After a misunderstanding regarding the subscriptio... See more

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Rated 5 out of 5 stars

I had used it too gauge a scope of properties, I had used it a few times and found its layout very easy too use, when I had found my future home I had forgotten too cancel my account. Once I was charg... See more

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Rated 4 out of 5 stars

I used Rentumo briefly for my apartment search and it was a pretty nice experience. There were multiple options and I received immediate call backs for my let requests. Also, the ease of search and s... See more

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Rated 5 out of 5 stars

The website is really easy to navigate adn they have plenty of options on the market. I had an issue and the customer services department of Rentumo was extremely helpful. Not only did they find a so... See more

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Rated 5 out of 5 stars

I’ve listed properties on every major site, but Rentumo delivered a qualified tenant in 3 days—without charging me a penny. Their cross-platform syndication put my listing on Zillow, Facebook, and eve... See more

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Rated 4 out of 5 stars

Rentumo have so many options when it comes to finding a place, you really can’t go wrong. The customer service side of things is also incredible and efficient. I had an issue occur and Sarah from th... See more

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Rated 5 out of 5 stars

Title: Outstanding Service – Fast, Helpful, and Reliable! Rentumo’s customer service is exceptional! They were always quick to respond, friendly, and went above and beyond to assist members. Their... See more

Company replied


Company details

  1. Property Management Company
  2. Online Marketplace
  3. Real Estate Agents

About Rentumo UK

Written by the company

Rentumo.co.uk is the ultimate tool for finding rental homes in the UK. With over 1.000 verified websites, you get access to automated searches and instant notifications for new listings.

From studios to family homes, Rentumo.co.uk makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇

Discover all listings

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

958 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found Rentumo UK to be a convenient…

I found Rentumo UK to be a convenient platform for searching rental properties. It gathers listings in one place, which makes browsing more efficient and less time-consuming. The interface is straightforward and easy to use. A helpful resource for anyone looking for rental accommodation.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Rentumo. Their website is easy to navigate, and the listings are accurate which is hard to find these days.The response team was professional and made the entire process of finding a new house to rent stress free. Highly recommend them to anyone looking to buy or rent without the usual stress.

10 February 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you so much for your kind words!

We’re really happy to hear that you found the website easy to use and that the process felt smooth and stress-free. That’s exactly the experience we aim to provide.

Regards,
Rentumo

Rated 5 out of 5 stars

Worth it

Great team, you do see it before everyone else does and it helped me find my place

1 February 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your review!

We’re so glad to hear that our service helped you find your place and that you experienced the benefit of seeing listings early. That’s exactly what we work towards.

Regards,
Rentumo

Rated 5 out of 5 stars

The customer service was really lovely

The customer service was really lovely! Fast and efficent replies. 100% recommend the site.

6 February 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you so much for your kind words! We’re thrilled you had a great experience and appreciate your recommendation.

Regards,
Rentumo

Rated 5 out of 5 stars

Lots of options on rented…

Lots of options on rented accommodations in the area and once you become a member you are able to access further information.
Customer service has been great too
Thanks
Shazia

4 February 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your kind feedback — we’re happy to hear you found many options and had a great experience with our customer service.

Kind regards,
Rentumo

Rated 5 out of 5 stars

If you are serious about looking for a…

If youvare serious about looking for a home Rentumo, is excellent to provide the correct home when hunting , althought you pay is well worth it when serious about hunting. And you pay the £1 , to check the website out. When i requested help very quick to respond and find solutions thats excellent

Thank you

4 February 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your feedback — we’re glad to hear you found Rentumo helpful and that our support team responded quickly and effectively.

Kind regards,
Rentumo

Rated 1 out of 5 stars

Nothing you can’t get for free elsewhere.

For a paid service it leaves a lot to be desired, slow to send notifications of new properties or it repeats the same ones over and over again, even with a search agent set up. And the search is ridiculously limited not allowing to narrow down the search to postcodes or particular streets which you can do on most free sites. I’ve cancelled within the trial period having found a flat using a free site. I better not have any surprise charges.

8 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

We’re very sorry to hear that your experience didn’t meet your expectations, and we truly appreciate your feedback as it helps us improve. We would love the opportunity to discuss your experience personally and see how we can do better. Please feel free to reach out to us at [email protected].

Regards,
Rentumo

Rated 5 out of 5 stars

Was a very helpful website

Was a very helpful website, it has assisted me in finding an apartment. It sort of acts like a search engine for flats to rent. Worked well for my area.

2 February 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

We’re glad Rentumo was able to help you find an apartment and that it worked well for your area.

Regards,
Rentumo

Rated 1 out of 5 stars

Was slow on sending out properties…

Was slow on sending out properties compared to the main services. Canceled subscription and still carried on trying to change me 4x after cancelling. Can't get through to them so having to write a truetpilot review to flag it.

1 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

We’re very sorry you had a bad experience. We’d really like to help resolve this personally—please reach out to us at: [email protected]. if our support team hasn’t been in contact yet.

Regards,
Rentumo

Rated 5 out of 5 stars

It was great experience

It was great experience, thanks for solving my problems. Highly recommended

30 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your kind words! We’re glad we could help and really appreciate your recommendation.

Regards,
Rentumo

Rated 5 out of 5 stars

Emilia was extremely helpful when I…

Emilia was extremely helpful when I needed to cancel my subscription. Im very happy with the service Rentumo provided, and I would love to come back in the future, especially after such a kind and supportive service :)
Thank you again!

27 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your kind words! We’re glad we could help and look forward to welcoming you back in the future.

Kind regards,
Rentumo

Rated 5 out of 5 stars

Its hounerable

Its hounerable

22 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your feedback! We appreciate you taking the time to share your thoughts.

Kind regards,
Rentumo

Rated 4 out of 5 stars

Got back to me fast

Got back to me fast

27 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you! We’re glad we could assist you quickly.

Kind regards,
Rentumo

Rated 5 out of 5 stars

Great service

Great service! Rentumo is straightforward, efficient, and actually useful compared to many other rental sites.
Would happily recommend it to others looking for a rental.

26 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for the kind recommendation. We’re glad you find Rentumo useful and easy to use.

Regards,
Rentumo

Rated 5 out of 5 stars

A Very Positive Outcome

I found Rentumo extremely easy to use, very professional, constructive and accurate, it was easy to Navigate and Rentumo found me a number of properties to match what I was looking for, Overall a very good experience and highly recommended....Would definitely use again in the future..5***** :)
Thank 😊 you Rentumo

22 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your great feedback. We’re happy to hear you had a smooth experience and found relevant properties through Rentumo.

Regards,
Rentumo

Rated 5 out of 5 stars

Rentumo is a very useful platform

Rentumo is a very useful platform for finding apartments to rent. It is easy to use and they are updated regularly. I was able to contact the owners quickly and find a place without stress. I would recommend Rentumo to anyone looking for... It is a very helpful app to research for houses for rent!

20 January 2026
Unprompted review
Rentumo UK logo

Reply from Rentumo UK

Thank you for your feedback. We’re glad Rentumo helped you find a rental easily and without stress.

Regards,
Rentumo

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