Rescuemycar.com Reviews 27,195

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's pricing, often finding it competitive and reasonable, especially when compared to other providers. The ease of accessing and navigating the website is also a highlight for consumers, who find it simple to get quotes and understand policy details. People also mentioned the positive user experience, which makes them satisfied with the business. Consumers consistently praise the service and staff, describing them as friendly, knowledgeable, and efficient. The quick response times and helpfulness of the staff, particularly in breakdown situations, are frequently commended. The positive experiences extend to the actual breakdown service, with technicians arriving promptly and resolving issues efficiently.

Based on these reviews

Rated 5 out of 5 stars

The renewal quote showed an increase of 33%. I found 7 quotes on comparison sites much cheaper. They took 50% off the renewal price quote. I am paying £20 less than last year. Successful call but ann... See more

Rated 5 out of 5 stars

Easy to access the site. Easy to receive my quote and what it contains, including the ad-ons. I have been a customer previously but had to stop as that insurer included breakdown. That policy has no... See more

Rated 5 out of 5 stars

Quick & easy to get a quote. Several extra options which gave you an immediate price update, which were very reasonable. The only negative was my renewal was over £20 more direct from the provider... See more

Rated 5 out of 5 stars

Unfortunately we had to call on your services today, when a suicidal grouse decided to smash our windscreen, but what can I say! From the phone call to your call centre (13:23) to your operator phonin... See more

Rated 3 out of 5 stars

I've used them for about 8 years and I've called them out 3 or 4 times. They're generally very professional on the phone and re-assuring when I've felt stressed or irritated by my car being broken... See more

Company replied

Rated 5 out of 5 stars

On line search for breakdown cover gave results from £16 up but with a £30 to £40 call out charge. Rescuemycar had zero call out charge with homestart, nationwide coverage and option to be taken home... See more

Rated 5 out of 5 stars

Have used Rescue my Car for approx. 5 years now, and have never waited more than a couple of hours for a tow, which I think is very reasonable. Never had any issues of what is or isn't covered, and h... See more

Rated 5 out of 5 stars

I rang RMC to check on the level of our cover as the renewal approached, I found I didn’t have ‘Home Assistance’ so asked for a quote including this on renewal which was given at a reasonable cost. So... See more

Rated 3 out of 5 stars

I didn't receive a reminder for auto renewal, which I hadn't signed up to. I only noticed when I looked at my bank statement. It was also double the previous year, even though no calls had been... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate and then pay. Been with Rescuemycar for 3 years now. Unfortunately we have had to use them 4 times as my Wife doesn't always use her car enough and forgets to turn it over enough. So... See more

Rated 5 out of 5 stars

Easy to purchase Breakdown cover, good clear informative site. One thing I would like to have been able to do, is to not have automatic yearly renewal, I know you can contact them to amend this, but w... See more

Rated 3 out of 5 stars

Whilst RMC service is good, my renewal came in at a much higher figure than previous year. So I did a comparison and RMC came out at a better price than renewal quoted. So cancelled old one and took o... See more

Company replied

Rated 5 out of 5 stars

Had terrific service today when my car died on me, spoke with a lovely respectful gentleman from Yorkshire who swiftly organised an engineer to look at my car in Forfar , Scotland.. only had to wai... See more

Rated 5 out of 5 stars

I switched to Rescue My Car after years with a bigger provider whose prices had become extortionate. My boyfriend suggest this company as he has been rescued by them twice (including once from Plymou... See more

Rated 5 out of 5 stars

The most simple quote/purchase website ever and extremely good value - just type your reg in and select/deselect the incredibly simple and well explained options to immediately see the updated price.... See more

Rated 5 out of 5 stars

Car answered quickly and by someone who seemed to be in UK and English speaking. Call handler polite and efficient in arranging both technician and possible tow. Technician arrived within an hour.... See more

Rated 5 out of 5 stars

I had been sent a reminder to renew my breakdown cover but noted my card number had changed. I didn’t seem able to change it online so phoned Rescuemycar. Meanwhile I had taken out European cover on... See more

Rated 5 out of 5 stars

We had to stop the car with an engine light fault and they towed us 40 miles no hassle and the guy was very helpful as well. I've renewed with them for a second year because of this and when comparing... See more

Rated 5 out of 5 stars

Possibly the quickest recovery ever My car broke down outside the house early Monday morning within 15 minutes the recovery vehicle was here Such an efficient polite service I handed the key over... See more

Rated 5 out of 5 stars

I've been with Rescuemycar.com for 4 years now and recommend them to friends abd family. I've needed to use them twice during this period, both times with no complaint. I can't imagine anyone else off... See more

Rated 4 out of 5 stars

Chose rescue my car for 11day breakdown cover. Most competitive price for the cover we required. Sourced on line but unfortunately couldn’t navigate payment despite several attempts. Would have given... See more

Rated 1 out of 5 stars

Every year they charge me double, despite having 2 cars and zero call outs for over a decade. The website is clunky and you end up having to send them an email because the site isn't great- especially... See more

Rated 1 out of 5 stars

I was offered a HIGHER renewal price compared to what I would get for buying a new policy. This is unacceptable. The payment gateway also causes a problem as WorldPay is not authorised to handle CRE... See more

Company replied

Rated 4 out of 5 stars

Organising and purchasing was easy, only problem is that the optional key cover only applies to one set of keys. Fine if you cover one car, less fine if you cover 4 people for any car. Also they s... See more

Rated 4 out of 5 stars

I spoke to Jack who was very professional, helpful and polite. He managed to match my online quote and update my car details. I have deducted one star because I had to wait a very long time to speak t... See more

Rated 3 out of 5 stars

Have used Rescuemycar.com for years, never had to actually use their service though so I can't comment on that. I've given a 3 because my renewal price from them was £46 but doing a quote on their web... See more

Company replied

Rated 1 out of 5 stars

A lot of the reviews I read talk about the price and its the only good bit. Needed a recovery at home when I'd finished work to take me to my mechanic before he closed. They didn't do anything they... See more

Company replied

Rated 5 out of 5 stars

I rang to question why my wife’s premium had increased by over 50% since the previous year. I got through very quickly to a young lady who explained how rates can vary considerably in very short per... See more

Rated 4 out of 5 stars

Based solely upon price for local,national & at home cover, albeit the renewal price was much higher . However a new quote using exactly the same details provided a years cover for £17.51. I'm not s... See more

Rated 2 out of 5 stars

My Daughter broke down with a suspected flat battery. Unfortunately, the car had to be recovered to a garage that was an extra nine miles from her house. She did choose this garage as the local one... See more

Company replied

Rated 5 out of 5 stars

My car wouldn't start outside my house. The towing truck took over 3 hours to reach me due to more pressing accidents, but Angel in the customer services call department patiently kept me updated and... See more

Rated 5 out of 5 stars

A seamless sign-up. Clear and precise choices and helpful instructions. A very competitive price structure. I have used this company before but as I've never had cause to call upon them I'm unable... See more

Rated 5 out of 5 stars

Really pleased with this company. Thankful I added Keycare, as I had to make a claim after loosing my keys. They were very helpful, polite and courteous. Competitive pricing. Have renewed policy for a... See more

Rated 5 out of 5 stars

Cheaper than alternative companies I have been with previously. Had an issue with the car today, called up the breakdown line, got through very quickly, with very friendly people on the end of the... See more

Rated 1 out of 5 stars

Disappointing renewal quote. Did not need to use them, so can't comment on their speed and service. Always get cover just for peace of mind, just in case. However, premium risen by 30% ??? Can buy... See more

Rated 1 out of 5 stars

Paid 58£ last year do not auto renew. We get an email saying £ 91 this year, it will be automatically deducted from your card. I said do not auto renew . this is theft when they auto renew because we... See more

Company replied

Rated 4 out of 5 stars

Have been with Rescuemycar.com since 2018. Had a large renewal premium offered for 2025/2026. Quite surprised & little annoyed! Have never used their services either! Checked the website & found they... See more

Rated 1 out of 5 stars

THREE HOURS to turn up to rescue a lone female with a puncture in East London on a Sunday afternoon is completely acceptable apparently! "I am sorry to hear you are unhappy with the service when... See more

Company replied

Rated 2 out of 5 stars

Got breakdown at 04:00 called to line 04:05 recovery come 8:30... was 50mins from home address was back home 09:30 probably I will not buy again with them line operator was helpful but waiting times a... See more

Company replied

Rated 4 out of 5 stars

The website was very easy to use, but I have dropped one star as it took over 24hours to actually get in touch and confirm my membership after I had made a payment. I think an immediate response is us... See more

Rated 1 out of 5 stars

Warning don’t waste your money! I have national cover and home start plus no excess. When I called for assistance the person on the phone diagnosed the fault on my car and said I required a specialist... See more

Company replied

Rated 5 out of 5 stars

Last year I experienced a flat battery 150 miles from home and Rescue My Car came to give me a jump start so that I could finish my journey. Recently I had an accounts query, which was dealt with quic... See more

Rated 1 out of 5 stars

BE VERY CAREFUL!! You may think youre getting a good deal, but this company will bury key terms of your insurance behind links to further t&c's. So in the unfortunate event that you do need assistan... See more

Company replied

Rated 4 out of 5 stars

I was very unhappy that my renewal figure was so much higher than other companies on the comparison sites. They were even cheaper on the same sites! Although Rescue has been good, I couldn't justify t... See more

Rated 5 out of 5 stars

2nd time i have had to call them out and both times they have been very helpful , efficient and polite . They use local services , which have all been b=very friendly , helpful and both times arrived... See more


Company details

  1. Insurance Agency

About Rescuemycar.com

Written by the company

Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.

Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.

With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.

We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.

We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.


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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27K reviews

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Rated 4 out of 5 stars

The site was very easy to navigate

The site was very easy to navigate. I particularly appreciate the facility to choose extra and the price changed immediately. So,easy to stick within my budget. It was also quick and easy to stipulate not to have automatic renewal, I like to choose.

12 February 2026
Rated 5 out of 5 stars

Have used before

Have used before, never had a problem, easy to sort, only had a hiatus as got free breakdown with insurance, but now need reassurance just in case of a problem

10 February 2026
Rated 5 out of 5 stars

Nonsense Easy Experience

Such an easy to use, easy to understand website with a great price.
Hopefully if I need them that experience will go as smoothly too.

10 February 2026
Rated 5 out of 5 stars

Great company

Very easy company to deal with. Extremely helpful and very good price for full breakdown cover. Would highly recommend.

10 February 2026

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