Revolution Beauty Reviews 25,948

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quality and affordability of the products, considering them excellent value for money. Consumers highlight the brand's commitment to cruelty-free practices and sustainable packaging. People also underline the effectiveness of both makeup and skincare items, noting positive changes in their skin. The delivery service is generally well-received, with Consumers reporting fast and smooth experiences. The prices are considered competitive, especially when purchasing directly from the website. While opinions on specific orders vary, the overall sentiment towards the company's offerings remains strongly positive.

Based on these reviews

Rated 4 out of 5 stars

I bought a six piece makeup set and a few other items(blush and foundation) for Christmas/New Years parties and other day-night looks. The foundation has good coverage, eye makeup is on trend and the... See more

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Rated 5 out of 5 stars

I'm really impressed. I usually buy Revolution from drugstores but I decided to purchase from the Revolution website and the prices are so much better and I received some free lip-glosses, and eyeshad... See more

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Rated 5 out of 5 stars

Needed to replace a few skincare and cosmetic items, and finding myself a little impoverished, I went searching for cruelty free products that would fit my budget. Am seriously impressed with everythi... See more

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Rated 5 out of 5 stars

I am a Revolution's customer since November 2023 and I truly believe it is the best beauty store ever. I have tried so many different beauty products such as face cremes, shampoo and more before sta... See more

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Rated 2 out of 5 stars

Ordered on 19th Jan. Order did not arrive in over 10 days. Communicated by WhatsApp and was advised a new parcel would be sent out ASAP. Again didn't arrive. Contact again by WhatsApp to be told a... See more

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Rated 2 out of 5 stars

I bought a selection of gifts for my nieces birthday and unfortunately, it was only when she opened them, I realised that a few of the items were smashed beyond use. Because I'd bought them in advance... See more

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Rated 5 out of 5 stars

I'm a big fan of Revolution anyway - great quality and value -but have recently needed to contact customer services about a problem for the first time Really excellent service that matches the qual... See more

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Rated 1 out of 5 stars

I've used Revolution for ages and always rated them but I've just had such a painful experience with their customer service it's put me off, Evri lost my parcel, then it takes two days for anyone to r... See more

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Rated 5 out of 5 stars

I absolutely loved the advent calendar from Revolution Beauty. The packaging was gorgeous and felt really special, making it exciting to open each day. Every product inside was very good quality and... See more

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Rated 1 out of 5 stars

First time ive ordered with Revolution however I never received my order or a a refund. Contacted customer services but I am just told to keep waiting. The items were dispatched on the 9th January, ne... See more

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Rated 5 out of 5 stars

Was a bit skeptical at first because of the price but I can really see a difference! I’ve been using for about 3 weeks now and for the first 1-2 weeks it does bring everything to the surface and you w... See more

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Rated 5 out of 5 stars

Regular customer. Love their sustainable packaging, cruelty free products and the products themselves are of excellent quality. I especially love/need your colour corrector palette so please don't dis... See more

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Rated 5 out of 5 stars

I had such a fantastic experience with this company’s customer service! They responded incredibly quickly to my inquiry and were so attentive to my needs. From start to finish, Kerry L. was friendly,... See more

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Rated 5 out of 5 stars

I’m very satisfied with my experience. The delivery was fast and smooth, and the package arrived in Croatia without any issues. The products were well packaged and delivered on time. Prices are very a... See more

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Rated 5 out of 5 stars

I've been ordering makeup and skincare from Revolution since 2019. Their products are extremely high quality for the price, and almost all of my staple makeup items are from them. My orders have alway... See more

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Rated 5 out of 5 stars

I had a faulty hairstyler and Kerry who is apart of the customer service gave me many options including a refund, replacement and more. I chose a replacement as I love the hairdryer and she ordered it... See more

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Rated 5 out of 5 stars

Their pallets are perfection! Pigmented, creamy mattes, gorgeous metallics, two cream shadows in each icon palette that are smooth & blendable and the glitter shadows are among the best I have ever us... See more

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Rated 5 out of 5 stars

I rang the customer support line because my order was delivered to the wrong address. I spoke with a lady called Holly. I cannot praise her enough. As soon as I explained my situation it was sort... See more

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Rated 5 out of 5 stars

I absolutely love shopping with revolution make up! I love the quality and the products offered and only wish that they were easier obtained- when shopping online out of Canada. Also I wish that the t... See more

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Rated 5 out of 5 stars

I have used various Revolution products, and they are always of good quality. They are also cruelty free, which is very important for me. Their customer service is excellent. There are a few ways of... See more

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Rated 5 out of 5 stars

Evri lost my parcel and after contacting them but (shockingly) getting no joy, I contacted Revolution’s customer support via live chat. The customer service agent dealing with me was called Kerry L a... See more

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Rated 5 out of 5 stars

I have bought quite a few eyeshadow & blusher pallets, along with highlighters. The quality is amazing, they make my face look beautiful. I have been buying Revolution products for years, beautiful pr... See more

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Rated 5 out of 5 stars

Absolutely lovely! Customer service is a top-notch! Reliable and more than helpful! Products are amazing! Makeup balms are the best! I'm Finally having glowing skin without an itch! Also smells beau... See more

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Rated 1 out of 5 stars

Their color b4 has a new formula and it is absolutely useless. I contacted customer service and they have done nothing but deflect and get mixed up on their own words without listening to ehat i had b... See more

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Rated 1 out of 5 stars

First time ordering, ordered on the 8th Jan still waiting for the products to arrive. I have used their what’s app service and left order number with them and they just said “we will get back to you w... See more

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Rated 3 out of 5 stars

The products are beautiful but Evri lost my package despite me getting an email and text to collect. After making the 10mins journey by car to collect, I came back empty handed. I contacted the team w... See more

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Rated 1 out of 5 stars

The mascara is a disappointment. I thought it sounded great but on application it’s globby and looks dreadful. It looked so bad I had to remove it - this was a challenge as it flakes into tiny piec... See more

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Rated 5 out of 5 stars

I was so pleased when I received an e-mail from Revolution regarding some terrific discounts and visited their website and ordered some make-up as a Christmas gift for a friend. It was really easy to... See more

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Rated 1 out of 5 stars

I purchased 2 ‘Sali Hughes Must-C’ vitamin C serums from Superdrug. Both serums were off / oxidised. I got in touch with Revolution customer services and they sent two replacement bottles.... See more

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Rated 1 out of 5 stars

The packaging is horrible! All the make ups without cover and just throw to the bottom of the box with only a layer of paper on top and expect it to be safe and not crash and break inside the box?... See more

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Rated 3 out of 5 stars

Purchased the face day and night creams as reviews suggested similar to Charlotte Tilbury magic cream. NO……. Texture quite thick and gloppy and in the morning skin feels heavy as cream hasn’t absorbed... See more

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Rated 5 out of 5 stars

I bought a hot air styler in October and the brush part snapped, I got in touch with Customer Service via What’s App, uploaded photos and straight away was offered a refund or a replacement. It arriv... See more

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Rated 5 out of 5 stars

Your range of products is excellent, both with variety and especially price. All information is clear and the website is very easy to use. Fantastic service prompt and reliable. I prefer to order from... See more

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Rated 4 out of 5 stars

First time I have tried Revolution products. Website foundation matching pretty accurate. Matched me to F7 which first of all I thought might be a bit light but once added powder and contour... See more

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Rated 5 out of 5 stars

So, unfortunately, 2 of the products I ordered spilled their contents and emptied completely into the delivery box. I took photos and sent to Revolution. They couldn't have been more helpful. I was of... See more

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Rated 1 out of 5 stars

Really disappointed. Ordered an advert calendar in Boxing Day sale. My Christmas present to me. 3 weeks later when contacted you to see when would arrive told order was lost and was cancelled.

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Rated 5 out of 5 stars

I love Revolution Makeup because it's great quality for affordable prices. When you shop with the Revolution App it's so easy to use, plus you can always find a bargain on their website, the Revolutio... See more

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Rated 5 out of 5 stars

Very loyal to this brand for years and although some products are a miss most are total hits! amazing shades for super pale girls like myself and great value dupes of trending products. most of my dra... See more

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Rated 5 out of 5 stars

Was very helpful when things didn’t go to plan and easily resolved and very helpful and understanding and willing to help. The product is lovely definitely great value for the money, it’s different... See more

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Rated 1 out of 5 stars

Never received my order. I sent an email asking for a refund and did not get a response. I attached pictures the tracking information how it said it was delivered at after 8pm, the location was a busi... See more

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Rated 5 out of 5 stars

Customer services are fantastic! I didn't read the small print which showed i wasn't entitled to the free bag, I didn't realise that, I contacted Customer services who explained to me why I hadn't got... See more

Company replied


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Hair Product Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

Written by the company

Revolution Beauty is a UK-based cosmetics brand founded in 2014. Known for its affordable, trend-led products, the brand offers a wide range of makeup, skincare, and haircare designed to be accessible and inclusive. Revolution operates under several sub-brands, including Revolution, Revolution Pro, and I Heart Revolution, and is widely available online and in major retailers worldwide. The brand is committed to cruelty-free and mostly vegan formulas, with a strong focus on diversity, offering extensive shade ranges and unretouched marketing campaigns. Revolution Beauty is also known for its fast turnaround time from concept to shelf, often launching new products within weeks based on social media trends and customer feedback. With a large digital following and frequent viral products, Revolution has positioned itself as a leader in affordable beauty innovation. In addition to its accessible pricing, the brand stands out for creating high-quality products that align with the latest beauty trends, making them more attainable for a wide audience. Its rapid growth has allowed it to expand into over 60 countries, while maintaining a strong direct-to-consumer presence through its website and mobile apps. Revolution also invests in consumer engagement, regularly collaborating with influencers and listening to customer reviews to refine and develop new launches. The brand continues to evolve through innovation, ethical practices, and a strong commitment to making beauty available to all, appealing to a global audience that values inclusivity, creativity, and authenticity in their everyday routines.

Customer Service

Written by the company

We are always committed to our customers!
Our Customer Service team love helping out, so if you have a problem please contact us using our email address help@revolutionbeauty.com or you can now Whatsapp us on +447436250340.

Foundation & Concealer Revolution Guarantee

Find your perfect match

Find your perfect match
If you have purchased a foundation or concealer on RevolutionBeauty.com and it is not a good match to your skin when it arrives, please Contact Us to be advised by our customer service team. We will help you find your perfect match of foundation or concealer and send you a new one free of charge (1 per customer).

Contact info

4.0

Great

TrustScore 4 out of 5

26K reviews

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Rated 1 out of 5 stars

Hello

Hello, I've been using your product since purchasing it, and I've seen no improvement on my skin . Thanks Sharon Murphy

16 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

Hey Sharon, I can see you purchased this in mid January. Most skincare products take 6-12 weeks to see noticeable differences. Some users will see the benefits sooner, it does depend on skin type. 💖

Rated 5 out of 5 stars

My experience with this company was…

My experience with this company was great. I ordered a haul for my daughter’s birthday and forgot to click next day delivery. I contacted the team via whatsapp and the team were able to change this for me so my daughter received her stuff in time. Fast response and great customer service. 5 star service ❤️

11 February 2026
Unprompted review
Revolution Beauty logo

Reply from Revolution Beauty

Thank you so much! We're so pleased we could help. 💖

Rated 5 out of 5 stars

Very efficient

Very efficient . Arrived packaged well in 2 days

21 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

Thank you so much. 💖

Rated 5 out of 5 stars

Absolutely love!

Absolutely love!! could no longer find my fave product in the shops, so ordered from here. Im very happy and delivery was quick. Will be ordering more

12 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

Thank you for your review ❤️

Rated 5 out of 5 stars

Great Quality products

I have bought quite a few eyeshadow & blusher pallets, along with highlighters. The quality is amazing, they make my face look beautiful. I have been buying Revolution products for years, beautiful products.

18 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

Thank you for your review ❤️

Rated 2 out of 5 stars

Far too long to arrive

Ordered on 19th Jan. Order did not arrive in over 10 days. Communicated by WhatsApp and was advised a new parcel would be sent out ASAP.
Again didn't arrive.
Contact again by WhatsApp to be told a new parcel would be sent out and would be within 5 days. I told them this is unacceptable so agreed for next day delivery.

18 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

We're sorry about this! We can see that your Next Day delivery replacement was delivered successfully on Saturday ❤️

Rated 5 out of 5 stars

Excellent in all aspects.

I'm a big fan of Revolution anyway - great quality and value -but have recently needed to contact customer services about a problem for the first time

Really excellent service that matches the quality of their products. Rarely the case sadly.

11 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

Thank you for your review ❤️

Rated 5 out of 5 stars

Really works!

Was a bit skeptical at first because of the price but I can really see a difference! I’ve been using for about 3 weeks now and for the first 1-2 weeks it does bring everything to the surface and you will break out but after your skin will be noticeably better

17 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

Thank you for your review ❤️

Rated 5 out of 5 stars

Great product

Easy to use website and online foundation colour match. Product arrived on time and the foundation is fantastic for my mature skin.

17 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

Thank you for your review ❤️

Rated 5 out of 5 stars

Kerry is Amazing!

I had a faulty hairstyler and Kerry who is apart of the customer service gave me many options including a refund, replacement and more. I chose a replacement as I love the hairdryer and she ordered it for me within 5 minutes on the live chat. She is the best!!

5 February 2026
Unprompted review
Revolution Beauty logo

Reply from Revolution Beauty

Thank you for your review ❤️

Rated 2 out of 5 stars

Ordered and paid for a product and it…

Ordered and paid for a product and it took nearly nearly a week to be informed it was not available. Still waiting for a refund.

15 January 2026
Revolution Beauty logo

Reply from Revolution Beauty

We apologise for this - we can see that the refund has been processed on our end so would recommend contacting your bank regarding this ❤️

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