I bought a pack of the black period underwear. After the first use on my period the undies are stained, even though I rinsed them in the shower at the end of the day. Customer support has since arrang... See more
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Here at Rudie, Waste is Cancelled.
Australia
Replied to 83% of negative reviews
Typically replies within 48 hours
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Toilet training bed sheet is made from cheap polyester on top and doesn’t work. Leaked right through when my child had an accident. I have photos to prove it. This business is not Australian. My bank says it’s a business based in Hong Kong. Contacted customer service for a refund and still waiting for a reply.
I tried two styles: the seamless, which were an unwearably tight fit, despite following the size guide. And the gusset was so wide it rolls/bunches in the front. The High Waisted brief were a much better fit, however, the material it is made from does not breathe, causing me to overheat in an instant. I am perplexed as to why something of this nature would be made from such materials.
I reached out to customer service and their policy was adhered to, however, I am still very much at a loss.

Reply from Rudie
I haven’t had a chance to wear these undies yet BUT regardless, the Rudie customer service has been wonderful in helping me to purchase the correct fit and size! So far so good!

Reply from Rudie
These are absolutely rubbish and waste of money. Not only a bad fit and uncomfortable around the leg but leaks through straight away. Having use these have not only set toilet training back for us but money has been chucked in the garbage bin. Not recommended at all. I think the reviews are not genuine on this site because I read before I bought and are not truthful. Will be writing reviews elsewhere as I believe this will not be printed on site and honest opinions necessary for consumer awareness.
****Your reply is not true I have proof of purchase I bought toilet training pants from Rudie will leave another review with proof*****❤️

Reply from Rudie
This company has great values with high quality products and the customer service to match. They were so accommodating with my purchase, especially when I had ordered the wrong size. So helpful at no extra cost to me. Thanks Rudie. Highly recommend
I’m 65 and since 2021 I have been using disposable pads for mild incontinence after finishing my cancer treatment.
I decided it was time to ditch disposable pads.
I read all of the reviews on Rudies signature pads.
I find them very soft and don’t irritate my skin.
When I wear them to work they definitely don’t leak and also they don’t have an odour.
Knowing how fabulous Rudies pads are I wished I’d bought them years ago as I would have saved so much money.
I would highly recommend them to anyone who has mild incontinence and still gets their periods.
I also found Rudie very helpful as their site was very easy and they sent me updates on my order.

Reply from Rudie
I’ve used reusable pads for years to do the right thing by the environment, so when I saw how sexy and cute these period undies looked online I had to have them!The briefs make me feel comfortable and cute in my period, and the material is good quality and very breathable. I fit between women size 8-10 and changed my order from medium to small before shipping and the customer service was so accommodating to my last minute request <3 <3

Reply from Rudie
Although the underwear didn’t fit, their customer service team was fantastic and issued me a partial refund. Very prompt replies. Thank you again

Reply from Rudie
Not the best quality, fit is horrible it is tight but very loose at the same time somehow and causes clumping around the butt area that looks like a diaper. It is this very rough papery material which you can hear when you move. I have had experience with it leaking through as well.

Reply from Rudie
I’m so in love with these period undies. I have ordered twice and I’m so in love with them. They are so comfortable, and they also make me feel amazing. I will never go back to anything else! Definitely recommend!!!!

Reply from Rudie
Great product and customer service. Far superior than the competing brand due to the quality and comfort of the product.
We highly recommend Rudie.

Reply from Rudie
I'm perplexed by the bad reviews! I bought my first pair of period undies around 2020 to catch any leaks from my period cup (which I finally felt able to give a try during lockdown!). I got on really well with both the period pant and thong styles which have lasted me 5 years of monthly use, and I've only recently had to replace these because they're starting to get a bit tight on me (due to weight/muscle gain). I've ended up getting the same styles again just one size up which fit beautifully. I did initially try the seamless thong style and found the sizing waaaay too small, despite following the size guide, but the customer support team were very good about it and agreed to give me store credit for the value of the bundle I'd purchased. I haven't used the ones which didn't fit and have found a local charity (Freedom4Girls) to donate them to so I don't feel they've gone to waste. I do think it would be a great improvement if their products could include a sanitary sticker and/or label to enable them to be returned, and it's a shame they take so long to arrive in the UK, but overall I'm really happy with my experience and wouldn't consider buying period underwear elsewhere.

Reply from Rudie
Great customer service at Rudie. Had an issue with sizing and received assistance in record time for a retail company. They are dedicated to customer satisfaction at Rudie. I value their movement towards a more natural cycle by providing products that allow for non invasive period care. Thank you Rudie and thank you Krezelle !

Reply from Rudie
I have used these pads for several years. I used the medium and larger ones during period which kept me dry and never leaked, even overnight.
I also use the small ones daily and have always found them good quality, comfortable and great protection, plus they have lasted for years.
I recently had an issue where my I ordered some more and they came with double clips instead of the single clip I prefer (due to the image not showing the correct style) so the company replaced them.
I would happily recommend the product and the customer service.

Reply from Rudie
*Edit* rudie have come forward and said I must have had a fulty batch with the seams coming undone so have issued a full refund which is super impressive customer service in my opinion. So my advise, don't buy a 10 pack unless you know you like the style. Try them one at a time, they need to have a option for this.*
The seamfree classic is so bulky looks like you have a nappy on, wide gusset is just like wearing a super pad. They gave me a partial store credit so tried 2 other types, one is wearable other could barely fit them, all same size. The seamfree is made from A glue that in some pairs became unglued in first wear. Don't waste your money

Reply from Rudie
Bought their heavy flow boy shorts. The fabric is fine, but the waist band is awful. Why put a shitty thin elastic waist band that cuts into you, on period underwear, when you are going to be extra bloated and sore? I definitely bought the right size so that’s not the issue! No idea what to do now, they were $45Aud…..

Reply from Rudie
I have light bladder leakage and my other reusable pads didn't keep me dry but just trapped the liquid and were uncomfortable at times. They were pads I snapped onto my underwear. The Rudie high waisted underwear is better than I expected and keeps me dry and odour free. I think it is the breatherbale fabric. I feel comfortable all day and night.

Reply from Rudie
I've been using Rudie period pants for a while and wouldn't use any other brand now. They are so comfy, soft and absorbent! I'm peri menopausal so have very irregular bleeding plus the occasional bladder leak and wear these pants all the time instead of regular underwear. My only criticism is that I wish the internal gusset was lined with black fabric in all of the pant colours so any staining isn't visible.

Reply from Rudie
I bought a pack of the black period underwear. After the first use on my period the undies are stained, even though I rinsed them in the shower at the end of the day. Customer support has since arranged a replacement. I am waiting to see how these go.

Reply from Rudie
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