Sambla AS Reviews 8,572

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its professionalism and helpfulness. Consumers appreciate the detailed explanations provided and the effort to assist with their financing needs. Many reviewers specifically commend the staff for their professionalism, patience, and ability to guide them through the application process. People highlight the quick response times and proactive approach of the company. Reviewers also value the excellent customer service, noting the good communication and the advisors' ability to find the perfect solutions. The user-friendly experience and the ease of getting help are recurring themes, with many customers expressing their gratitude for the support received throughout the entire process.

Based on these reviews

Rated 5 out of 5 stars

Emil was very helpful. Got help within a day. It was very useful talking and getting detailed explanation about everything associated with the offers made. He went for vacation after a day but Ma... See more

Company replied

Rated 5 out of 5 stars

Very professional and amazing service . They really try to help you out with your financing. The costumers service , was able to find the perfect solution for me , I would like to thanx Mr Phili... See more

Company replied

Rated 5 out of 5 stars

The staff are very professional. Alice helped me a lot and walked me through applications very patiently. I strongly recommend Sambla services.

Rated 5 out of 5 stars

Great help, Amazing how Vicktor explained everything to a tee, There was a great follow-up, and Vicktor helped with the hole prossess

Company replied

Rated 5 out of 5 stars

Wery fast and profesional job. I will rekomender to friends an family also, thank you

Company replied

Rated 5 out of 5 stars

It was a great customer service, quick to help, good follow up with a client. I was impressed with your service.

Company replied

Rated 5 out of 5 stars

My advisor Tom was a great help to negotiate on my behalf to the bank to get the loan terms where i need them to be. Thank you so much for all the help. 🙏

Company replied

Rated 5 out of 5 stars

Excellent service, I have used them a couple of times and they are always exceptional. Quick response and proactive

Company replied

Rated 5 out of 5 stars

good solving problem and look after the customers

Company replied

Rated 5 out of 5 stars

Excellent customer service and an rate on my loan

Company replied

Rated 5 out of 5 stars

They have helped all the way to the end of the process.Made everything so easy for me. Thank you. Sambla Mvh Erion

Company replied

Rated 1 out of 5 stars

I try to cancel insurence from Sambla, but, the last Sambla workers told me I need to do cancekation by myself in Sambla website. I try to do in web side, but it is information about the insurence... See more

Company replied

Rated 1 out of 5 stars

I have been paying insurance premiums to Sambla for a little over 2 years now. However, when I went to make a claim because of loss of income I was told, based on my visa status, that I did not qualif... See more

Company replied

Rated 5 out of 5 stars

It was really fast and easy. I really thank to Sambla for helping me to sort my things out ❤

Company replied

Rated 5 out of 5 stars

Fast and efficient service from your employee and partners.

Company replied

Rated 5 out of 5 stars

Very fast, professional service. Very good communication with customer. I love it.

Rated 5 out of 5 stars

I received good support and advice from the Sambla customer representative, especially from Oscar Silverbratt.

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Vi er Sambla, den nye generasjonen låneformidler. Siden starten i 2014 har filosofien vår alltid vært den samme – å sammenligne tilbud fra bankene slik at alle, uansett hvem de er og hva de gjør, alltid skal få et best mulig banklån. Vi har til sammen over 140 medarbeidere som elsker å gjøre en forskjell. Fra kontorene våre i Stockholm og Oslo har vi frem til i dag hjulpet over 390 000 kunder.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

It was very quick and so clear…

It was very quick and so clear communication

30 January 2026
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din flotte anmeldelse og fem stjerner! Vi er så glade for at du er fornøyd med tjenesten!

Hilsen, Sambla

Rated 1 out of 5 stars

2022 I took loan through Sambla with…

2022 I took loan through Sambla with insurance 345 nok every month.
2025 paid all loan back and insurance paid about 15 000 nok (by 345 nok) for all period
6 moths 1000 calls because the Sambla still charge 345 nok for insurance, finally I was asking for compensation. Of cause was refused.
Now Sambla asking about details:
1. When you are paying insurance for Sambla they move some your money to another insurance company. That is mean compensation will not pay any one.
2. It took 6 mothes to find this another company, by call to at least once a week.
3. Finally when you found spend and spend 2 hours twice to apply documentations the compensation was refused.

EXTREMLLY NOT RECOMENDING.

27 January 2026
Unprompted review
Sambla AS logo

Reply from Sambla AS

Hello Serghei,

Thank you for taking the time to share your experience, and we are sorry for the inconvenience and frustration this situation has caused you. This is not the level of customer experience we aim for.

When you took your loan through us, you also chose an optional insurance that we offer together with an external insurance company. The insurance is voluntary but recommended, and it is a separate product that can remain in force even after the loan has been fully repaid, unless it is actively cancelled.

We understand that it feels very frustrating to continue paying for an insurance you no longer wanted, and that you feel it took too much time and effort to sort this out.
For privacy reasons we can’t go into all details of your case here, but our internal records show a different level of monthly cost and number of contacts than what is described in your review. That said, we fully understand that your experience has still been negative, and we are sorry that you feel your case has not been handled satisfactorily.

We would really like to review your case in detail once more, both the insurance charges and the handling of your compensation request, to see if anything has been done incorrectly or if there is more we can do to help you.

Please contact us at [email protected] with your name and phone number and we will make sure your case is prioritised and followed up.

Kind regards,
Sambla

Rated 5 out of 5 stars

Wery fast and profesional job

Wery fast and profesional job. I will rekomender to friends an family also, thank you

22 January 2026
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Reply from Sambla AS

Hello,

Thank you for your review. We are pleased that you are satisfied with the service and advising!

Rated 5 out of 5 stars

Good service

Good service

16 January 2026
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Reply from Sambla AS

Hei,

Takk for din anmeldelse! Vi er glade for at vi kunne hjelpe deg!

Hilsen, Sambla

Rated 5 out of 5 stars

Takk for Hjelpen

Takk for Hjelpen

14 January 2026
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din anmeldelse! Vi er glade for at vi kunne hjelpe deg!

Hilsen, Sambla

Rated 5 out of 5 stars

I received good support and advice from…

I received good support and advice from the Sambla customer representative, especially from Oscar Silverbratt.

14 January 2026
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din flotte anmeldelse og fem stjerner! Vi vil fortelle Oscar hvor glad du er med hjelpen hans.

Hilsen, Sambla

Rated 5 out of 5 stars

Quick process

Quick process, well thought through and real people working there

7 January 2026
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Reply from Sambla AS

Hi!

We're glad you found the process quick and well-designed. It's great to know you appreciate the people working here. Thanks for your feedback.

Regards, Sambla

Rated 5 out of 5 stars

Professional

Professional, helpful and very quick

30 December 2025
Sambla AS logo

Reply from Sambla AS

Hello,

Thank you for your review. We are pleased that you are satisfied with the service and advising!

Regards, Sambla

Rated 5 out of 5 stars

Godt kundeservis

30 December 2025
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din flotte anmeldelse og fem stjerner! Vi er så glade for at du er fornøyd med tjenesten!

Hilsen, Sambla

Rated 5 out of 5 stars

Fast and easy

Fast and easy.
Rask og enkel.

29 December 2025
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din anmeldelse og fem stjerner! Vi er glade for at du satte pris på en rask prosess.

Hilsen, Sambla

Rated 5 out of 5 stars

It was a great customer service

It was a great customer service, quick to help, good follow up with a client. I was impressed with your service.

23 December 2025
Sambla AS logo

Reply from Sambla AS

Hello,

Thank you for your review. We are pleased that you are satisfied with the service and advising!

Kind Regards, Sambla

Rated 5 out of 5 stars

God service

God service, rask behandling. God oppfølging

9 December 2025
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din anmeldelse og fem stjerner. Vi er glade for at du satte pris på servicen du fikk og at vi klarte å forbedre lånesituasjonen din!

Hilsen, Sambla

Rated 5 out of 5 stars

Quite good experience.

Generally I have a good experience with the person Im dealing with.

2 December 2025
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Reply from Sambla AS

Hi,

Thank you for your very nice review. We are happy to hear how much you appreciated the service and help you received.

Best regards, Sambla

Rated 5 out of 5 stars

It was really fast and easy

It was really fast and easy. I really thank to Sambla for helping me to sort my things out ❤

25 November 2025
Sambla AS logo

Reply from Sambla AS

Hi!

Thank you for your review and five stars. We are glad that you appreciated the service you received and that we were able to improve your loan situation!

Regards, Sambla

Rated 5 out of 5 stars

Good

Good, peepo

26 November 2025
Unprompted review
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din anmeldelse! Vi er glade for at vi kunne hjelpe deg!

Hilsen, Sambla

Rated 5 out of 5 stars

super

👌 super😀👍😍😍

21 November 2025
Sambla AS logo

Reply from Sambla AS

Hei,

Takk for din anmeldelse og for at du valgte Sambla!

Hilsen, Sambla

Rated 5 out of 5 stars

Fantastic experience

Quick follow up, updates in each process

18 November 2025
Sambla AS logo

Reply from Sambla AS

Hello,

Thank you for your review. We are pleased that you are satisfied with the service and advising!

Regards, Sambla

Rated 5 out of 5 stars

Very professional and amazing service…

Very professional and amazing service .
They really try to help you out with your financing.
The costumers service , was able to find the perfect solution for me , I would like to thanx Mr Philip Mohajeri , for his astonishing job.
100% satisfied

20 November 2025
Sambla AS logo

Reply from Sambla AS

Hello,

Thank you for your review. We are pleased that you are satisfied with the service and advising!

Regards, Sambla

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