Verified
Friendliness and helpfulness, the store was clean and well presented. I think there could be more variety with lingerie though!
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See what reviewers are saying
We absolutely love going to Scandals, the staff and owners are fantastic. It's always our first stop whenever we need new toys or lingerie, and we're never disappointed as they have such a massive s... See more
Company replied
Verified
A great store, with no stigma around it. Very friendly staff and made to feel welcome and comfortable when purchasing items from there. Discrete packaging in case anyone feels a bag with company logo... See more
Company replied
We have shopped here for years and even since moving out of the area are regular customers of Scandals, either ordering from them online or making the trip to visit their store. The service is second... See more
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Company details
About Scandals
Written by the company
Visit the Scandals Love Store website to claim your gift
For over two decades, Scandals has proudly held the title of the best love store in the UK. Its iconic status in the adult retail industry is a testament to its unwavering commitment to excellence and inclusivity. Scandals goes above and beyond to provide an unparalleled shopping experience, offering a meticulously curated selection of products that cater to diverse tastes and preferences.
Scandals' dedication to customer satisfaction, discreet service, and a vast range of high-quality items, including an impressive array of toys, seductive lingerie, stylish men's wear, and essential health products, sets it apart from the competition. Explore our latest offerings and discover our seductive lingerie collection here, our exciting toys collection here, and browse our full range of products here.
This commitment to quality and variety makes Scandals the go-to destination for those seeking the finest in intimate and adult-oriented products in the United Kingdom.
Scandals doesn't just stop at being the best love store in the UK; we also take pride in our ability to offer unbeatable prices that surpass those of our competitors. Our dedication to providing exceptional value to our customers is reflected in our competitive pricing strategy.
We understand that affordability matters, especially when it comes to intimate and adult-oriented products. That's why, at Scandals, we go the extra mile to ensure that our customers not only receive top-notch quality but also enjoy cost-effective options. By consistently monitoring and adjusting our prices, we ensure that our customers get the best deals in the market without compromising on the quality and diversity of our product range.
At Scandals, our commitment is not just to be the best love store but also to be the most budget-friendly choice for our valued customers, setting us apart as a trusted and affordable destination in the UK. Visit us at one of our store locations here.
Directions to Hanover Street:
LIVERPOOL CITY CENTRE
69 Hanover Street
L1 3DY, Liverpool City Centre
Monday to Saturday 11 am - 8 pm
Sunday- 11 am - 4 pm
Please note hours are subject to change during our trial. Please email or call 0151 647 6669 for confirmation.
Directions to Bootle:
BOOTLE
304 Derby Road (Entrance on Raleigh Street)
Bootle, L20 8LN
Monday to Saturday- 10 am - 6 pm
Sunday- Closed
T: (0151) 922 1234
Directions to Birkenhead:
BIRKENHEAD
4 Marion Street (Off Argyle Street towards Hamilton Square)
Birkenhead, CH41 6LT
Monday to Saturday- 10 am - 6 pm
Sunday- Closed
T: (0151) 647 6669
Contact info
United Kingdom
- 01519221234
- [email protected]
- scandals.love
So simple and easy to find what your…
So simple and easy to find what your looking for shopping online, website really easy to navigate, the staff were great in communicating and assisting in delivery deadline for a birthday present, overall a great shopping experience
12 January 2026
Unprompted review
Reply from Scandals
Thank you so much, Wayne — we really appreciate you taking the time to share your experience.
We’re so glad you found our website easy to use and that our team could help make sure everything arrived in time for such a special occasion — birthdays are important, so we’re happy we could be part of it!
Thanks again for your kind words and support. We hope you shop with us again soon — and we’re always here if you need anything 💖
Great shop
Great shop, Everything works as it should and staff are always nice
10 October 2025
Unprompted review
Reply from Scandals
Thank you so much, Luca — we really appreciate you taking the time to leave such a lovely review.
We’re so glad to hear everything’s working perfectly and that our team always makes you feel welcome — that truly means a lot to us. Thanks again for your support, and we hope to see you again soon. We’re always here if you need anything 💖
Really attentive and helpful staff…
Really attentive and helpful staff member, accommodating and friendly.
Nice products.
24 September 2025
Unprompted review
Reply from Scandals
Thank you so much, Old Time Alice — we really appreciate you taking the time to leave such lovely feedback.
We’re so glad our team made you feel welcomed and supported, and that you enjoyed the products too. It truly means a lot to us.
We hope to see you again soon — and if you ever need help finding anything or fancy trying something new, we’re always here to help 💖
Verified
Friendliness and helpfulness
Friendliness and helpfulness, the store was clean and well presented. I think there could be more variety with lingerie though!
3 October 2025
Reply from Scandals
Dear Sar,
Thank you so much for taking the time to leave us a review — we really appreciate your kind comments about our team and the store. They mean so much!
We’re sorry you felt the lingerie range could be broader. May we ask which of our three stores you visited? Across all locations we carry thousands of lingerie styles (with standard ranges up to at least a UK 22), and we’re always getting new pieces in.
Sometimes during busier periods things can sell out quicker than expected, and with the odd shipping delay there are moments where shelves don’t look as full as we’d like — but we do our best to stay on top of it. If there’s ever something specific you’re after, we’re always happy to order it in for you, and if another store has the piece, we can often have it couriered over the same day or within a couple of working days.
While we’re primarily a licensed adult store, we absolutely love our lingerie too and really enjoy helping customers find something they feel great in.
We actually have a sale on at the moment with lots of discounted pieces, so if you fancy popping back in we’d love to see you. And if you mention in-store that you left us a Trustpilot review, the team will happily give you a little free gift — just say!
We’d genuinely love the chance to welcome you back, and if your experience improves, we’d be grateful if you considered updating your review. Either way, thank you again — and please know we’re always here to help 💖
fast delivery
24 October 2024
Unprompted review
Reply from Scandals
Thank you so much, Arafat. We really appreciate you taking the time to leave a review.
We’re glad your delivery arrived quickly and hope you enjoyed your experience with us. Thanks again for your support, and we’re always here if you need anything 💖
Verified
Reply from Scandals
Thank you so much, Darren. We really appreciate you taking the time to leave such lovely feedback.
We’re so glad you were happy with both the service and the product. Thanks again for your support, and we hope to see you again soon. We’re always here if you need anything 💖
Verified
Reply from Scandals
Thank you so much for your lovely feedback. We really appreciate your continued support and are so glad you had another great experience.
We look forward to welcoming you again soon, and we’re always here if you need anything 💖
Verified
Reply from Scandals
Thank you so much, Mr Chapman, for sharing your experience.
We’re delighted to hear our team member looked after you so well. Your kind words will be passed on to her as it really means a lot to our staff.
Thanks again for choosing us — we hope to see you again soon and look forward to welcoming you back 💖
Amazing staff always happy to help and…
Amazing staff always happy to help and answer questions was served by Rebecca on saturday and she was phenomenal and thanks to her i was sorted with everything I needed and more. I also know what ill be getting next time i pop into the hanover street store thanks to her.
7 June 2025
Unprompted review
Reply from Scandals
Thank you so much, Arthur, for such a lovely review.
We’re absolutely delighted to hear Rebecca took such great care of you on Saturday. She’ll be over the moon to hear your kind words, and we’ll be sure to pass them on to her.
It’s wonderful to know you left feeling sorted and already excited for your next visit to our Hanover Street store. Thanks again for your support, and we can’t wait to welcome you back soon 💖
Verified
Incredible
Staff are always friendly, welcoming and knowledgeable and happy to order items in if need be
Always loving coming here
31 May 2025
Reply from Scandals
Thank you so much, A. Cannon, for your lovely feedback.
We’re so happy to hear you always feel welcomed by our team and that our staff have been able to help with ordering items when needed. It truly means a lot to us that you enjoy visiting — we adore our customers just as much, and we always love seeing you. We look forward to welcoming you back again soon 💖
Verified
Good service and great commucation
30 April 2025
Reply from Scandals
Thank you so much, Stephen, for your kind feedback.
We’re really glad you were happy with the service and communication. It means a lot to us that you took the time to share, and we hope to welcome you back again soon 💖
Verified
Reply from Scandals
Thank you so much, Dominic, for taking the time to leave a review.
We’re really glad your delivery arrived quickly and that everything was exactly as described. Thanks again for your support, and we hope to welcome you back again soon 💖
Redirected
Great shop experience
I went to the Scandals in Bootle today. The shop was private, clean and professional. I was promptly greeted and made to feel comfortable straight away. After browsing solo for 15 minutes or so I had some questions which were answered knowledgeably. All answers assisted with making my purchases.
Prices were reasonable and the visit to the shop allowed me to be sure of my purchases where I might have still been a bit in the dark had I just shopped online. I would wholeheartedly recommend this shop and this location, especially to women and people who identify as women with questions seeking non judgemental and useful answers. 5*
25 April 2025
Unprompted review
Reply from Scandals
Thank you so much, Rowena, for sharing such a lovely and kind review.
We’re really pleased to hear you felt comfortable from the moment you arrived and that our team could help answer your questions and guide you through your purchases. It means a lot to know that visiting in person helped you feel confident in what you chose.
Your kind words about our Bootle store and our non judgemental approach truly mean the world to us. Customers like you are exactly why we love what we do, so thank you for taking the time to recommend us so warmly.
We’d love to welcome you back anytime, and we’re very grateful you chose Scandals 💖
Verified
Fantastic
Fantastic, polite, discreet and professional service. Same day delivery option is excellent!! Thank you.xx
31 March 2025
Reply from Scandals
Thank you so much, Boycie, for your lovely feedback.
We’re really glad you were happy with the service and that the same day delivery worked well for you too. It means a lot to hear you found everything polite, discreet, and professional.
Thanks again for choosing us — we truly appreciate your support and hope to welcome you back again soon 💖
Verified
A great store will use again!
A great store, with no stigma around it. Very friendly staff and made to feel welcome and comfortable when purchasing items from there. Discrete packaging in case anyone feels a bag with company logo would be an issue. An all round pleasant shopping experience.....much like the items we bought haha. Will definitely return.
1 February 2025
Reply from Scandals
Thank you so much, Grahame, for such a brilliant review.
Thanks again for choosing us, and we look forward to welcoming you back soon 💖
Verified
Amazing staff extremely helpful and…
Amazing staff extremely helpful and always welcoming.
21 January 2025
Verified
Me and my partner love popping in this…
Me and my partner love popping in this shop, staff are so helpful got everything you are looking for
30 December 2024
Verified
Verified
Prompt delivery
27 December 2024
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