SCAM - If I could leave -5* review I would! Months after purchasing, the item still hasn't been delivered even though the tracking link says delivered to somewhere in North Africa! Back & forth on... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
ABSOLUTE SCAM! 'SOPHIA" WRITES COPYPASTED RESPONSES, PRODUCT NOT DELIVERED AND NO UPDATES. I AM TAKING LEGAL ACTION! UPDATE: The delivery eventually happened, way too late. An even bigger joke is t... See more
Company replied
Ridiculously long shipping process; nothing to do with Scandinavian smiles, it's Chinese sneers. Don't order it, you don't know if you'll still be alive when the product arrives at your home. IF it do... See more
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It was awful. I placed the order November 30th, it wasn't shipped until the end of December and then there was a problem saying it wasn't shipped at all. They ignored my messages, agreed to give me a... See more
Company replied
Don’t Claim Scandinavia with Swedish dentists when your product is shipped from China - as much I wish this was a solid product its not. Its not cleaning your teeth properly, doesn’t have certificate... See more
Company replied
SCAM! Shipment terms are a lie, claim to dispatch ALL ORDERS within 24 hours is a lie. Customer service statement that they ship within 1 or 3 business days is ANOTHER LIE. Refusal to issue a refun... See more
Company replied
Verified
Concept is brilliant. Execution is 90% there. The ultrasonic vibration is strong enough to clean plaque but gentle on gums. The silicone bristles are hygienic which is a huge plus. My only critique is... See more
Company replied
I had orders 2 brushes, opened one and saw that the rubber does in no way shape or from clean all my teeth, let’s imagine my gums. So i started emailing them about returning the product, 3 weeks and... See more
Company replied
If I could give them 0 stars I would. Received the tooth brush which was broken and didn't charge. Contacted customer support who no matter what I told them just directed me to a help file that was... See more
Company replied
Honestly I saw the ads on tiktok and thought it was probably just another gimmick but I gave it a shot. Shipping took about 2 and a half weeks which was annoying, almost emailed them to cancel. But on... See more
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I have rheumatoid arthritis, using a conventional tooth brush is to say the least a challenge. Even an electric toothbrush is a challenge the vibration is excruciating when I have a flare up. This p... See more
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Scandinavian Smiles – Very Disappointing Absolutely terrible product. It was marketed as something completely different from what arrived. Despite the branding, it's clearly shipped from China, and... See more
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ScandinavianSmiles? More Like ScandinavianScam! Absolutely atrocious service! I’ve tried contacting them multiple times over the past two weeks 4 emails, their so-called “contact form,” even repl... See more
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This is a scam. I ordered mine with DHL Express 3–6 day delivery, and it’s been almost a month. They actually ship from China using a local postal company to a drop-off location about 30 minutes from... See more
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Doesn't fit the purpose, doesn't really clean your teeth, it's like a super super soft tooth brush that can't even remove food leftovers from your teeth. After days of use you can feel the top layer o... See more
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Purchased an item 3 months ago & it has stopped charging therefore unusable. Customer service has said it's outside the refund timeline & has stopped responding to my emails. Their website states lif... See more
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This is clearly a dropshipping product do not fall for this scam. Search U-shaped toothbrush on Aliexpress and the exact same model and design will come up.. dropshipping websites are everywhere now p... See more
Company replied
Absolute scam. Product will not arrive. No doubt I’ll receive the standard reply on here and it means nothing. I would have been better off investing the money I wasted on sugary sweets, drinks, che... See more
Company replied
100% a scam Absolutely appalling product, does NOTHING except vibrate a set of way too soft silicone bristles. Order confirmation email states shipping will happen within a week through DHL t... See more
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Nothing "Scandinavian" about it. Chinese tat which will take weeks to arrive and simply does not even come close to performing its intended function. Complete waste of money -a useless product from a... See more
Company replied
My package actually got lost by the courier (not Scandinavian smiles fault) but I was stressing out. Contacted their support and they were SO nice, sent a replacement express right away without arguin... See more
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I made an order for two brushes. Order was delayed and once shipped was not delivered due to supposedly wrong telephone and address. Checked my order and found both address and telephone were correct.... See more
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Don't buy, it's misleading advertising. They don't meet delivery deadlines. I've been waiting almost a month for the order I placed, and from what I've read from other buyers, the product is nothing m... See more
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I ordered goods, not delivered and customer support say not possible to get refund before goods delivered. This is directly not compliant to EU law. No answer to e-mails Goint to sue through EU... See more
Company replied
I ordered two of these brushes and they still haven’t shipped. Multiple emails requesting cancellation have been completely ignored. Customer service is awful. If this is how they treat customers b... See more
Company replied
Scam operation unloads gimmick "toothbrush. " 1) took 6 weeks to arrive; 2) did nothing for my teeth or gums; 3) return policy? If you open it, you cannot return it. Hidden in a tab at the bottom o... See more
Company replied
Drop shipping from China. All the claims about it being “recommended/approved by dentists” etc. are false and the product most likely doesn’t fall under any EU regulations for example. Not a product f... See more
Company replied
It’s total scam I placed an order with Scandinaviansmiles in November the 16th, and until now (January), I have received nothing. I have contacted their customer service multiple times, but I... See more
Company replied
Do not buy! Total scam. I didn’t read the reviews and placed the order. A few days after receiving the order confirmation, I received a notification that the delivery was delayed. I sent message a few... See more
Company replied
takes over a month to deliver and ships from China, considering the price i was expecting premium product. on the first try i realized this is just a top, the brush is not sharp or stiff enough to act... See more
I ordered the bundle with the Purple Whitening serum. The brush is cool, very lazy-friendly, but the PURPLE TOOTHPASTE?? Magic. I drink way too much coffee and this actually toned down the yellow inst... See more
Company replied
I’m autistic and have struggled with teeth brushing my whole life. Finally, I thought, something I can use that won’t be so overwhelming as regular brushing and at a price that’s affordable. It vib... See more
Company replied
Verified
Whoever seeing this, have purchased or considering to purchase, let’s all agree that the former has all been scammed. It’s an utter disgrace of the founders to make all the claims. In 30 secon... See more
Company replied
The product is really poor. The bristles don’t brush adequately, it doesn’t reach my back teeth, the charge lasts 4 - 30sec cleans (not what they claim) They took ages to deliver and when I asked to r... See more
Company replied
Tried to cancel the order after reading all of the AWFUL reviews but they originally lied to me saying it had already been sent. Then they messed up by emailing that they were sorry for the delay with... See more
Company replied
Well where do i start. My order was done on September 17th. Did not receive any delivery. Customer service kept saying its been shipped and that i should contact the delivery agent so i did with no... See more
Company replied
I ordered a device one month ago and it still hasn’t even been shipped. Customer service does not reply to any of my emails — absolutely no communication at all. This is ridiculous. After seeing s... See more
Company replied
Very disappointed. Can I be doing something wrong? My teeth don't feel clean at all after using this. 80%+ of the toothpaste remains un-used in the base. I have to brush my teeth with a regu... See more
Company replied
I have ordered three electric toothbrushes i january which brushes with vibration thinking i would get the purple paste too, i got two of the brushes but didn’t get the paste at all, more than that e... See more
Company replied
The brush purchased stopped charging in 2 months. I reached out to the company asking for a replacement and offering to mail them the original for inspection. The company said it would not replace the... See more
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I can’t comment on the product because I never received it. The customer service is extremely slow and completely unhelpful. After several messages and weeks of waiting, I still have no order or refun... See more
Company replied
A fake company, in my opinion! No tracking details at all on Shopify app, , except the name of the shipper ' DHL ', even after a couple of requests for them & waiting for over 2 weeks for any deta... See more
Company replied
Company details
Written by the company
Scandinaviansmiles strävar efter att förvandla ditt leende med vårt banbrytande tandblekningsserum. Med en beprövad ökning i tandens vithet och över 100 000 nöjda svenska kunder är vi stolta över att erbjuda en säker och snabb lösning för vitare tänder. Vår produkt, godkänd av tandvårdsexperter, är skonsam och ger långvariga resultat på endast 30 sekunder. Vi är inte bara en produkt; vi är en revolution för ditt leende och ditt självförtroende. Beställ nu och upplev skillnaden - exklusiv rabatt för Mecenat-medlemmar.
Contact info
1.6
Bad
681 reviews
Replied to 96% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Angry
Received the package, opened up the shipping plastic because there was no identifying marks on it. Everything else is still in tact, sent a refund request. Was told that because it's a hygiene product, I can't get a refund. Oh, but I CAN get a gift card for the amount of money I spent. Yeah.... NO
12 February 2026
Unprompted review
An absolutte fraud
An absolutte fraud. Don’t buy from them. It is not a legit company. I paid 50€ products. I never received anything. Not a message or an email with confirmation. The tok my money and ask me to re-order with a 30% to lose more money. An absolute fraud company.
Dear Sophia i never got any confirmation email. My email is right. And also nobody tried to deliver anything to me. I have. Several other parcels coming without any problem. I have my phone number on the purchase. And the delivery company could call me or send me a notice. At least you should send the product to me again for free because I have already paid for it and it has never been delivered. What is going on here?
You either send me the product I bought or refund my money. There is no other way.
I am looking forward to a positive answer.
———————————-
Hello,
It appears the delivery was unsuccessful due to a wrong/missing phone number, and the parcel is therefore being sent back.
We’ve received an update from the shipping company regarding your order, and unfortunately, they are unable to arrange a redelivery.
As an apology for the inconvenience and the fact that we cannot redeliver nor refund, we would like to offer you a 30% discount on your next purchase.
We sincerely apologize for this situation and appreciate your patience and understanding. If you have any questions or need further assistance, please do not hesitate to reach out.
Thank you for being a valued customer.
Kind regards,
Sophia A.
Customer Success Manager (CSM)
On Fri, Feb 6, 2026 at 11:24 AM Scandinaviansmiles (Shopify) mailer shopify.com wrote:
Giving a wrong number is a fault accusation. I did not give a wrong number. This is wrong to say and use is an excuse for not delivering the product i ordered. Send me a new one.
10 February 2026
Unprompted review
Reply from Scandinaviansmiles
Hi Elias,
Thank you for sharing your concerns. We are truly sorry to hear how frustrated and disappointed you feel about this situation.
For privacy and security reasons, we are unfortunately not able to go into personal order details here in a public review. However, we can confirm that we have been in contact with the transport company regarding this shipment.
It is very important that the correct and complete delivery details are provided at checkout, as the shipping information entered by the customer is what the carrier uses to complete the delivery. If there are incorrect or incomplete address details, this can prevent the parcel from reaching its destination.
I got scammed you so you don't have to…
I got scammed you so you don't have to :(
I ordered the product in October. Shortly after placing the order, I was informed that shipping would not take 7–10 days as advertised, but approximately one month. Although this was already disappointing, I agreed to wait.
After one month passed and I still had not received anything, I contacted customer service. I was told the product would arrive the following week. It never did.
After three months, I was told that the issue was due to an incorrect phone number, which I know is not correct. Instead of resolving the situation properly, they offered me a 30% discount on my next order.
Considering that I already paid for two sets of toothbrushes and never received anything, I find this unacceptable. I will not order from this company again.
11 February 2026
Unprompted review
Reply from Scandinaviansmiles
Hi,
Thank you for taking the time to explain your experience in detail. We are truly sorry to hear how this situation has unfolded and how disappointed you feel. Waiting that long without receiving your order is understandably frustrating.
We cannot go into personal order details here in a public review, but we can say that delivery issues are sometimes related to shipping information or carrier handling. That said, it is always our responsibility to communicate clearly and help find a proper solution.
A discount on a future order should never feel like a replacement for resolving an existing issue, and we understand why that response felt unsatisfactory given your situation.
We would genuinely like the opportunity to review your case again and make this right. Please contact us directly at [email protected]
with your order details so we can investigate thoroughly.
We also want to remind you that we offer a 30 day satisfaction guarantee, which means you are entitled to a full refund if you are not satisfied.
Thank you again for your feedback. We hope to have the chance to resolve this for you properly.
If I could give them 0 stars I would
If I could give them 0 stars I would. Received the tooth brush which was broken and didn't charge. Contacted customer support who no matter what I told them just directed me to a help file that was useless.
When I asked for a return and refund they just stopped responding.
Thieves.
30 November 2025
Unprompted review
Reply from Scandinaviansmiles
Hi,
Thank you for taking the time to share your experience. I am really sorry to hear that the toothbrush arrived broken and did not charge, and that you felt unsupported when you reached out for help. I completely understand how frustrating and upsetting this must have been for you.
This is absolutely not the experience we want any customer to have, especially when receiving a faulty product. If communication stopped or you were only referred to unhelpful information, we sincerely apologise for that.
We want to clarify that we do offer a 30 day satisfaction guarantee. This means that if a product is defective or you are not satisfied, you are entitled to a full refund. We genuinely want to help resolve this properly and fairly for you.
Please contact us again at [email protected] and we will make sure your case is reviewed and handled correctly.
Thank you again for your feedback. We take this seriously and hope we can make this right for you.
Scam?
It was awful. I placed the order November 30th, it wasn't shipped until the end of December and then there was a problem saying it wasn't shipped at all. They ignored my messages, agreed to give me a refund, but still have not done so. Only automatic generated messages beging me to wait a little more and for patience. Now its February and still no product, no refund and no email from them. Awful do not recommend at all. Scam?
6 February 2026
Unprompted review
Reply from Scandinaviansmiles
Hi Vanessa,
Thank you for taking the time to share your experience. I am truly sorry to hear about the long delays, the lack of clear communication, and that you are still waiting for both the product and the refund. I completely understand how frustrating and unacceptable this situation must feel, especially after being promised a refund and only receiving automated responses.
This is absolutely not the experience we want any customer to have. When a refund has been agreed, it should of course be processed without further delay, and I am very sorry that this has not happened yet.
We do offer a 30 day satisfaction guarantee, which means you are entitled to a full refund when an order has not been delivered or when you no longer wish to proceed. We genuinely want to help you resolve this properly and bring this matter to a close.
Please contact us again by email at [email protected], so the team can review your case urgently and assist you further.
Thank you for bringing this to our attention. Your feedback is important to us, and we hope we can still make this right for you.
Initial problem but eventually sorted…
Initial problem but eventually sorted out and satisfactorily refunded so have removed negative review
30 November 2025
Unprompted review
Reply from Scandinaviansmiles
Hi Michael,
Thank you for taking the time to update your review and for sharing your experience with us. We are really glad to hear that the issue was eventually resolved and that you are satisfied with the refund.
We wish you a wonderful day and thank you again for giving us the chance to make things right 😊
Their customer service is the worst
Their customer service is the worst. I never received my purchase and the company refuses to respond to my requests for refund, which is essentially theft.
DON’T DO BUSINESS WITH THESE PEOPLE.
3 February 2026
Unprompted review
Reply from Scandinaviansmiles
Hi Del,
Thank you for taking the time to share your experience. We are truly sorry to hear that you feel this way and we completely understand how frustrating it is not to receive your order or a response when you expect one. That is never the experience we want for our customers.
Our normal delivery time is between 8 to 12 business days, but if something has gone wrong with your shipment or communication, we genuinely want to help you sort this out as quickly as possible.
We offer a 30 day satisfaction guarantee, which means you are always entitled to a refund if you are not satisfied with your purchase. Please contact us directly at [email protected]
with your order details and we will personally look into this and make sure you receive the help you deserve.
Thank you for bringing this to our attention. We hope to have the chance to turn this experience around for you and help resolve the situation in the best possible way.
scam site
biggest thieves - never received the order, they sent email saing it'll take longer - after 1 month I contact them and they say they cannot help as 1 month has passed.
9 January 2026
Unprompted review
Reply from Scandinaviansmiles
Hi Cristian,
Thank you for sharing your experience. We are truly sorry to hear how frustrating and disappointing this has been for you. Not receiving an order and then feeling that you were not helped properly is understandably upsetting, and this is absolutely not the experience we want any customer to have.
Our normal delivery time is between 8 and 12 business days, and if an order is delayed or something has gone wrong, we genuinely want to help resolve it. We regret if the communication you received gave you the impression that we could not assist you.
We do offer a 30 day satisfaction guarantee, which means you are entitled to a refund if you are not satisfied with your purchase. We would really like to look into your case again and make sure it is handled correctly.
Please contact us directly at [email protected]
with your order details, and our support team will personally review your case and help you further.
Thank you for bringing this to our attention. We sincerely hope we can resolve this for you and improve your experience.
Do not buy this product
Dont Buy this product. I bought one and it only worked for one week. It would not recharge and Customer Service was un helpful.
30 December 2025
Unprompted review
Reply from Scandinaviansmiles
Thank you for taking the time to share your experience. We are really sorry to hear that the product stopped working after such a short time and that you felt our customer service was not helpful. That is absolutely not the experience we want anyone to have.
We would very much like the opportunity to look into this properly and help you. We offer a 30 day satisfaction guarantee, which means you are entitled to a refund if you are not satisfied with your purchase.
Please reach out to us directly at [email protected]
with your order details and a short description of the issue. Our support team will gladly review your case and make sure you receive the help you deserve.
Thank you for your feedback. We truly hope we can turn this experience around for you.
6 weeks delivery. 9 weeks, 53emails not getting a refund
It arrived after 6 weeks but it is a piece of shit and broken. Right now i’m in 53 email long discussion with the support for another 9 weeks. Got left on delivered for 3 times since they agreed to refund half of the money. Trying to scare them with a class action. Will see if it works
27 January 2026
Unprompted review
Reply from Scandinaviansmiles
Hi,
Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating and exhausting this situation has been for you. A long delivery time combined with a product issue and prolonged communication is understandably very disappointing, and this is absolutely not the experience we want any customer to have.
We genuinely want to help bring this to a proper resolution. We offer a 30 day satisfaction guarantee, which means you are entitled to a refund if you are not satisfied with your purchase. It is never our intention for a case to go back and forth for weeks without closure, and we regret that this has happened.
Please contact us directly at [email protected]
with your order details so our support team can personally review your case again and work toward a clear and fair solution as quickly as possible.
Thank you for bringing this to our attention. We sincerely hope to have the opportunity to resolve this and improve your experience.
It’s a marketing lie and bad quality
It’s a marketing lie and bad quality. It breaks the first month.
1 December 2025
Unprompted review
Reply from Scandinaviansmiles
Hi Gonzalo,
Thank you for sharing your feedback. We are really sorry to hear that you feel disappointed with the quality of the product and that it stopped working within the first month. We completely understand how frustrating that is, and we truly regret that your experience did not meet your expectations.
This is not the standard we aim for, and we would very much like the chance to look into your case and make things right. We offer a 30 day satisfaction guarantee, which means you are entitled to a refund if you are not satisfied with your purchase.
Please contact us directly at [email protected]
with your order details, and our support team will be happy to help you further and find a solution for you.
Thank you for bringing this to our attention. We hope to have the opportunity to turn your experience into a more positive one.
Does not clean
Doens't clean my teeth enough, mostly just vibrantes. To soft. As for whitening, haven't used it enough to give feedback but doens't think it works.
25 January 2026
Unprompted review
Reply from Scandinaviansmiles
Hi Débora,
Thank you for taking the time to share your honest feedback. We are sorry to hear that the product did not meet your expectations in terms of cleaning and that the vibration felt too soft for you. We understand that everyone has different preferences when it comes to oral care, and it is important that a product feels effective and comfortable to use.
Regarding the whitening results, we understand that it can take some time and consistent use to notice a difference. That said, we never want you to feel unsure or disappointed with your purchase.
We offer a 30 day satisfaction guarantee, which means you are entitled to a refund if you are not satisfied. Please feel free to contact us at [email protected]
with your order details, and our support team will be happy to help you find a solution that feels right for you.
I’ll be real
I’ll be real, if you just hold it still, it doesn’t clean the back teeth perfectly. You HAVE to move it side to side and bite down a little. Once you figure that out, it’s amazing. If you’re expecting it to do 100% of the work with zero movement, you’ll be disappointed. But with a little wiggle, it’s 5 stars.
29 December 2025
Unprompted review
Reply from Scandinaviansmiles
Hi Rhett,
Thank you so much for taking the time to share such a thoughtful and honest review. We really appreciate you explaining how to get the best results, and we are glad to hear that once you got the technique down, the experience became a great one for you.
Your feedback is incredibly valuable and helpful for other customers who are new to the product and learning how to use it effectively. We love hearing that it turned into a five star experience with a little adjustment.
Good product
Good product. took a while to arrive but worth it. teeth feel smooth.
29 December 2025
Unprompted review
Reply from Scandinaviansmiles
Hi Ryder,
Thank you so much for your kind review. We are really happy to hear that you are pleased with the product and that it was worth the wait. It is great to know that your teeth feel smooth and that you are enjoying the results.
Our normal delivery time is between 8 and 12 business days, and we truly appreciate your patience while waiting for your order.
My daughter has braces and struggles to…
My daughter has braces and struggles to brush properly around the wires. We asked the dentist and she said to try this. It’s been amazing for her. It gets around the brackets much easier than a normal brush. Also, we had a mix-up with the order and support fixed it in like 24 hours. Great service.
16 January 2026
Unprompted review
Reply from Scandinaviansmiles
Hi Orion,
Thank you so much for sharing this lovely review. We are really happy to hear that the brush has been such a great help for your daughter, especially when brushing around braces. It means a lot to know that it made daily brushing easier and more effective for her.
We are also glad to hear that our support team was able to quickly resolve the order mix up for you. Providing helpful and timely service is very important to us, so your feedback truly means a lot.
I am NOT a morning person
I am NOT a morning person. This brush saves my life. I can literally brush my teeth while putting on my socks. It sounds lazy but it’s efficient. My teeth are white and clean and I save 2 minutes. Win win.
14 January 2026
Unprompted review
Reply from Scandinaviansmiles
Hi Camden,
Thank you so much for this fun and honest review. We love hearing how the brush fits into real everyday routines, especially on busy mornings. Saving time while still getting clean and white teeth definitely sounds like a win win to us.
We are really happy to hear that it has made your mornings easier and that you are seeing great results. That is exactly what we aim for.
Verified
Concept is brilliant
Concept is brilliant. Execution is 90% there. The ultrasonic vibration is strong enough to clean plaque but gentle on gums. The silicone bristles are hygienic which is a huge plus. My only critique is that the charging base is a bit lightweight, but the battery lasts so long I rarely use it anyway. Solid 4 stars.
14 January 2026
Reply from Scandinaviansmiles
Hi Asher,
Thank you so much for taking the time to leave such a detailed and balanced review. We really appreciate your thoughtful feedback and are glad to hear that you are happy with the cleaning performance, gentle feel on the gums, and the hygienic silicone bristles.
Your note about the charging base is very helpful and valuable to us, as we are always looking for ways to improve the overall experience. We are also happy to hear that the long battery life has been a positive part of your experience.
It’s total scam
It’s total scam
I placed an order with Scandinaviansmiles in November the 16th, and until now (January), I have received nothing. I have contacted their customer service multiple times, but I only receive vague excuses and delaying tactics.
Instead of refunding my money as required by EU consumer law (since delivery has exceeded 30 days), they keep offering me 15% and 30% discounts to keep waiting. This is unacceptable.
I am demanding a FULL REFUND immediately. If this is not resolved within 48 hours, I will be escalating this case to the European Consumer Centre (ECC) and filing a chargeback claim through my bank for "services not received."
Update:
Chargeback have been claimed through my bank, and case filing to the ECC have been raised
16 November 2025
Unprompted review
Reply from Scandinaviansmiles
Hi Ahmad,
Thank you for taking the time to share your experience. We are truly sorry to hear about the long delay and the frustration this situation has caused you. Waiting since November without receiving your order and feeling that communication has not been clear or helpful is understandably very upsetting, and this is not the experience we want for any of our customers.
Our normal delivery time is between 8 and 12 business days, and a delay beyond this is clearly not acceptable. We regret that this has not been resolved sooner and that you have felt pushed to escalate the matter.
We do offer a 30 day satisfaction guarantee, which means that if you are not satisfied or have not received your order, you are entitled to a refund. We would still like the opportunity to review your case properly and ensure that it is handled correctly on our side.
Please contact us directly at [email protected]
with your order details, if you have not already done so, and our support team will personally follow up on your case and work toward a clear resolution.
Thank you for bringing this to our attention. We genuinely regret the inconvenience this has caused and hope there is still an opportunity to resolve this in a satisfactory way for you.
Really disappointed. Waste of money
Really disappointed. The bristles are too soft and too short, not reaching the gums. My teeth weren't clean after using it. DO NOT BUY unless you want to waste your money.
29 December 2025
Unprompted review
Reply from Scandinaviansmiles
Hi Suzanne,
Thank you for sharing your feedback. We are truly sorry to hear that the brush did not meet your expectations and that you felt disappointed with the cleaning result. We understand how frustrating it is when a product does not feel effective or suitable for your needs.
Everyone has different preferences when it comes to brushing, and we never want you to feel that your purchase was a waste. We would really like the opportunity to help you and look into this further.
We offer a 30 day satisfaction guarantee, which means you are entitled to a refund if you are not satisfied with your purchase. Please contact us directly at [email protected]
with your order details, and our support team will be happy to assist you and help find a solution.
Thank you for taking the time to leave your review. We truly hope we can turn this experience into a better one for you.
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