Invited
Sales, has the patience and respect for old people, my handicap sister needed a sofa and at the end of the tour she found one in the way out! So, she is happy, confort, good price makes it happen... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Invited
Sales staff know their trade and explain all the details. They are helpful and polite. Great choice of quality materials. Easy to customise the order. However, waiting time for the order is very long.... See more
Company replied
Invited
Very satisfied with my experience at Seats and Sofas. The team was incredibly friendly, patient, and helpful. They really took the time to explain everything clearly and actively worked with... See more
Company replied
Invited
We had a great experience. For once a vendor who knows his job. Very friendly, very kind, giving good tips. Was present when needed and not pushing or following us all the time. If you buy from sto... See more
Company replied
Invited
No problem to ask a lot of questions, they were helpful to answer all of them honestly. They'll give you time to review everything on your own and make a decision at your leisure.
Company replied
Invited
Very friendly welcome and explanation. I received very professional help and not one question was 1 too many. I will recommend Seats and Sofa's to anyone I know. Thank you to the Machelen team.
Company replied
Invited
Superior attention to the customer, adaptability to our needs. Clear info materials explaining how the shop operates, good guiding questions by the staff to assist in making an informed choice among t... See more
Company replied
Invited
Quick ajustment of the size of the seats,clear explanation of date of delevary,possibility to buy on ,rentless, credit. Though I wasn't planning to buy a new seat that day...
Company replied
Fantastic Sofa Purchase & Excellent Service! We recently purchased a sofa and I wanted to share my overwhelmingly positive experience. From start to finish, the process was smooth, and exactly wha... See more
Company replied
Invited
The sales person deserves all due credit, he did a great job in assisting us with our purchase. Delivery was spot on as well.
Company replied
Invited
Great experience A lot of choice and many options. We had the time to look around and test what we liked. Great help from Ferdy whit kindness and patience. He looked up if our request was possible... See more
Company replied
Invited
We came Here twice and we bought the beautiful Beau sofa the second time. We already had Beau in mind the first time we came, but we weren’t 100% sure about it. Letting time pass, made us think... See more
Company replied
Invited
Excellent service! Bought our second sofa here. Quality fourniture and the most helpful sales people to advise colours and cloth.
Company replied
Invited
We were welcomed and treated with atmost attendance by a very helpful young salesman.
Company replied
Invited
The seller was very friendly and the service was just perfect (like always) when we are there.
Company replied
Invited
The staffs were helpful .The staff who advised and help me with my sofa was so good. He was friendly and nice. The Sofa is quality and beautiful.
Company replied
Invited
Excellent support and advice. A team that listens to your needs.
Company replied
Invited
Showroom propre,personnel disponible,disposé a trouver la meilleure proposition ,le personnel est aimable et souriant,très professionnel
Company replied
I want to express my deep dissatisfaction with my recent purchase. I spent €1,550 on a couch that arrived in unacceptable condition and is completely unusable. The couch is broken and make... See more
Company replied
They sold me a couch for more than 1700 euro, later that day I discovered that they advertise the exact same couch on the website from 699 euro!!! On the picture and video on their website they show t... See more
Company replied
I don't recommend this store. We bought a couch in the middle of August and we did not received it yet. They barely answer to emails or not at all. By phone they didn't knew when our couch will a... See more
Company replied
Invited
Nice employers, but no one speak English from the guys who help the customers, only one lady from the billing section.
Company replied
Invited
Friendly people , nice store, nice welcome from the entrance , a lot of info available
Company replied
Invited
The staff were very accommodating and explain very well for the questions asked by us.
Company replied
Invited
Friendly staff, helpful people, good advice
Company replied
Invited
Very helpful and friendly service
Company replied
Invited
It was very helpful service
Company replied
Invited
De hulp van de mensen was perfect. De uitleg was zeer goed en to the point.
Company replied
Invited
Robin is de beste verkoper!
Company replied
Invited
Good service , friendly people .
Company replied
Invited
Very kind and helpfull people in this shop
Company replied
Invited
Very nice staff, very helpfull en friendly.
Company replied
Invited
Just good service
Company replied
Invited
goede service via Tom!
Company replied
Invited
They are very friendly and good service
Company replied
Invited
Very helpful and friendly people
Company replied
Invited
Friendly and experienced staff
Company replied
Invited
Sam helpt us very good
Company replied
Invited
Great experience, helpful & friendly!
Company replied
Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren. Seats and Sofas est votre spécialiste des sièges. Grâce à la formule Giant Take Away, il est possible de livrer directement du stock des canapés, des canapés d'angle, des canapés lounges et des fauteuils à un prix avantageux. Notre collection est continuellement adaptée aux dernières tendances et est disponible dans une multitude de revêtements et de couleurs. Nous sommes très intéressés par vos avis et ouverts à vos réclamations, afin de pouvoir nous améliorer constamment.
Contact info
Belgium
- seatsandsofas.be
4.4
Excellent
6K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Invited
Reply from Seats and Sofas
Dear Nelen,
Thank you for your review. We are happy to hear that Sam helped you very well in our store. We will be sure to pass on your kind feedback to him.
Thank you for sharing your experience.
Kind regards,
Seats and Sofas
Invited
Friendly people
Friendly people , nice store, nice welcome from the entrance , a lot of info available
16 January 2026
Reply from Seats and Sofas
Dear Ion,
Thank you for your positive review. We are glad to hear you found our team friendly, the store pleasant and the information clear.
We appreciate your visit.
Kind regards,
Seats and Sofas
Invited
Reply from Seats and Sofas
Beste Willy,
Bedankt voor uw review en voor het benoemen van onze service en hospitality. Fijn om te horen dat u hierover tevreden bent. Wij begrijpen dat de leveringstijd als lang werd ervaren en beseffen dat dit vervelend kan zijn.
Wij werken continu aan het verbeteren van onze processen en hopen u bij een volgende ervaring nog beter van dienst te kunnen zijn. Dank u voor uw feedback.
Met vriendelijke groeten,
Seats and Sofas
Invited
Reply from Seats and Sofas
Dear Mr Bollens,
Thank you for your review. We are pleased to hear that you experienced good service and found our team friendly. That is exactly what we strive for every day.
We appreciate you taking the time to share your experience and hope to welcome you again in one of our stores.
Kind regards,
Seats and Sofas
Invited
De hulp van de mensen was perfect.
De hulp van de mensen was perfect.
De uitleg was zeer goed en to the point.
28 December 2025
Reply from Seats and Sofas
Beste Rafael,
Dank u wel voor uw positieve reactie. Fijn om te lezen dat u onze begeleiding als perfect heeft ervaren en dat de uitleg duidelijk en to the point was. We streven ernaar om elke klant zo goed mogelijk te helpen.
Bedankt voor het delen van uw ervaring.
Met vriendelijke groeten,
Seats and Sofas
Invited
Friendly....good info and help
25 December 2025
Reply from Seats and Sofas
Dear Thys,
Thank you for your review. We are pleased to read that you experienced our service as friendly and helpful, and that the information provided was clear. Your feedback is much appreciated.
Kind regards,
Seats and Sofas
Invited
Reply from Seats and Sofas
Bonjour,
Merci pour votre avis. Nous sommes ravis que vous notre magasin d’Anderlues vous ait plu. Uw tevredenheid is belangrijk voor ons.
Bien à vous,
Seats and Sofas
Invited
goede service via Tom!
17 December 2025
Reply from Seats and Sofas
Beste,
Dank u wel voor uw korte maar fijne review. Goed om te horen dat u een goede service via Tom heeft ervaren.
Met vriendelijke groeten,
Seats and Sofas
Invited
Very satisfied with my experience at…
Very satisfied with my experience at Seats and Sofas.
The team was incredibly friendly, patient, and helpful.
They really took the time to explain everything clearly and actively worked with me to find solutions that suited my situation.
I felt heard and well-guided from start to finish.
A pleasant and professional service – definitely recommended!
Review of Seats and Sofas (Review of Seats and Sofas):
Very friendly and patient service.
They helped me tremendously and found solutions together.
A very positive experience!
13 December 2025
Reply from Seats and Sofas
Dear Ameen,
Thank you very much for your positive review. We are pleased to hear that our team took the time to listen, explain clearly, and find suitable solutions with you. Your recommendation means a lot to us.
Kind regards,
Seats and Sofas
Invited
Reply from Seats and Sofas
Dear Mrs. Borms,
Thank you for your kind review. We are happy to hear that you found our team friendly and helpful.
Kind regards,
Seats and Sofas
Invited
Showroom propre,personnel…
Showroom propre,personnel disponible,disposé a trouver la meilleure proposition ,le personnel est aimable et souriant,très professionnel
3 December 2025
Reply from Seats and Sofas
Bonjour Pierre,
Merci beaucoup pour votre avis positif. Nous sommes ravis que vous ayez trouvé un showroom propre, un personnel disponible et attentif, ainsi qu’un accueil souriant et professionnel. Cela nous fait grand plaisir de savoir que notre équipe a pu vous proposer la solution qui vous convenait le mieux. Merci d’avoir partagé votre expérience.
Bien à vous,
Seats and Sofas
Invited
Very helpful and friendly service
28 November 2025
Reply from Seats and Sofas
Hello Evelyne,
Thank you very much for your kind review. We are happy to hear that you experienced our service as helpful and friendly. We truly appreciate your feedback and your visit.
Kind regards,
Seats and Sofas
Invited
Great experience
Great experience
A lot of choice and many options. We had the time to look around and test what we liked.
Great help from Ferdy whit kindness and patience. He looked up if our request was possible and made it happen
Now all we have to do is wait for the customised sofa to be ready.
21 November 2025
Reply from Seats and Sofas
Hello Van Pol
Thank you for your great review. We are happy to hear you enjoyed the wide selection and the time to explore. Wonderful that Ferdy could assist you with kindness and make your customised request possible. We hope you will love your sofa once it arrives.
Kind regards,
Seats and Sofas
Invited
All our doubts were cleared out
All our doubts were cleared out, we had time to explore the store and different options to "customize" our choice.
18 November 2025
Reply from Seats and Sofas
Hello Georgia,
Thank you for your positive review. We are glad to hear that all your doubts were addressed and that you had the time and space to explore the store comfortably. It is great that you appreciated the different customization possibilities as well.
Kind regards,
Seats and Sofas
Invited
Reply from Seats and Sofas
Hello Gunduz
Thank you for your kind words. We are pleased to hear you experienced honest service and had a good overall visit. We truly appreciate you taking the time to leave this review.
Best regards,
Seats and Sofas
Invited
Reply from Seats and Sofas
Hello Bulldog Amps Srl
Thank you for your positive review. We are glad to hear you received good service and were happy with the team. We appreciate your kind words.
Best regards,
Seats and Sofas
Invited
Very helpful and friendly people
12 November 2025
Reply from Seats and Sofas
Hello Vandenhoucke
Thank you for your kind feedback. We are pleased to hear that our team was helpful and friendly during your visit. Your satisfaction means a lot to us.
Best regards,
Seats and Sofas
Invited
We had a great experience
We had a great experience. For once a vendor who knows his job. Very friendly, very kind, giving good tips. Was present when needed and not pushing or following us all the time. If you buy from stock which they have plenty prices are very competitive.
We bought the arctic model in beige.
9 November 2025
Reply from Seats and Sofas
Hello David,
Thank you so much for your detailed and positive review. We’re glad to hear you appreciated our team’s professionalism and non-pushy approach. It’s great that you found the perfect Arctic model in beige at a competitive price. Enjoy your new sofa, and we hope to see you again soon.
Kind regards,
Seats and Sofas
Invited
Reply from Seats and Sofas
Hello Lu,
Thank you very much for your kind words! We’re delighted to hear that you were satisfied with our service and found our prices attractive. Our team at Wommelgem always strives to offer the best quality and value for our customers, so your feedback means a lot to us. We hope to welcome you again soon for your next visit or purchase.
Kind regards,
Seats and Sofas
I don't recommend this store.
I don't recommend this store.
We bought a couch in the middle of August and we did not received it yet.
They barely answer to emails or not at all.
By phone they didn't knew when our couch will arrive.
What's the point to contact them if they have no idea when the products will arrive..
Plus they don't offer transportation and they didn't told us only after we signed and paid (because we asked)
21 October 2025
Unprompted review
Reply from Seats and Sofas
Hello Teodora,
We are sorry to hear about your disappointing experience and the delay in receiving your couch. This is certainly not the level of service we aim to provide. We would like to look into this matter for you and find a suitable solution as soon as possible. Could you please send your contact details and order number to [email protected] so we can assist you directly?
Kind regards,
Seats and Sofas
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