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Seren.earth is a marketplace with a character. Here you will find sustainable, unique, premium and niche brands of beauty, fragrance, homeware, accessories products for men, women as well as gender-neutral and unisex. At Seren.earth, we are dedicated to empowering women, artisans, and creators with different backgrounds, providing them with an accessible online platform to showcase their one-of-a-kind products to the customers all over the world. Our mission extends to consumers, whom we aim to delight with a curated selection of handcrafted and exclusive goods. We strive to make the act of discovery an exciting journey and the act of purchasing a meaningful connection between buyers and makers.
United States
I recently received a perfume from seren.earth and had a wonderful experience with them. The customer service was excellent – they were very helpful and gave me great advice when choosing the scent. The international shipping was fast, and the perfume arrived in perfect condition. I really appreciate their friendly approach and high-quality service. Highly recommend!
My order arrived really fast and everything was wrapped in eco-friendly packages. The products were as promised and the customer support was quick to answer each and every one of my questions, even after I received my parcel.
Overall, it was one of the best orders I ever made; would totally recommend the site!
I received my order and it was well packaged. The site is easy to navigate and browse all the products. Overall it was a great experience!
Reply from Seren
Hello, Chris! We are very happy you had a positive experience with us :) We will be happy to serve you again! <3
The best prices, great site and very helpful customer support. I highly recommend it.
Reply from Seren
Thank you so much Andreas!! We really happy you enjoyed your experience and we welcome you back any time. All the best!
Flawless Costumer service and amazingly fast delivery! I’ve sent them a DM on instagram for recommendations and they were very sweet and thoughtful about it! The delivery was super quick as well! I ordered on sunday and got my package on thursday of the same week!! I would (and will) defo order again!
Reply from Seren
Aww Paulo, thank you so so much for your kind words! we are happy to serve you, enjoy your purchases! <3
Helpful and polite. Assistance in choosing your perfect fragrance. Delivery on time
Reply from Seren
Thank you so much Maria, we really happy you are enjoying Seren <3 lots of love!
Reply from Seren
Dear Ali, thank you so much for your review! We are looking forward to serving you again and very very happy you enjoyed your experience <3
Reply from Seren
Dear Krasimir, we are truly sorry that we have disappointed you at this time, unfortunately stock mismatch happens and we are doing our best to avoid it in the future. We will be happy to give you a discount for any future orders with us, if you wish to give us another chance. We apologize once again for the inconvenience caused.
It was my third purchase from Seren. From start to finish, everything was seamless. The website is incredibly user-friendly, making it easy to find exactly what I was looking for.
What really stood out was the fast and reliable shipping. Packaged with great care..
Overall, I’m beyond satisfied with my purchase, and I’ll definitely be back for more. Highly recommended!!!
Reply from Seren
Dear Fanis, thank you so much for your ongoing support! We really truly appreciate it!
Bought the perfume and it was delivered as promised. Perfume was unopened and in original box.
All good!
Reply from Seren
Dragan, thank you so much for your repeated orders. Happy to hear your positive feedback!
I was concerned at first because I got a fragrance for an amazing price I thought it might ended up a clone or something
I contact costumer service they answered right away and she was so nice and friendly and told me I have nothing to worry about and that the fragrance is legit and they are have several warehouses around Europe
I’m so thankful I got the fragrance and everything was good from the order to the delivery and the costumer service
They really deserve 5 stars
Reply from Seren
Levi, thank yo so much for your positive review. We are happy you had a good experience and we welcome you back any time! Happy New Year :)
Bought a Klairs facial cleaning gel. Amazing product that fits greatly with my skin. The delivery was very smooth and the packaging was very nice. Definitely recommend seren.earth to anyone that looking for a huge variety of quality products!
All good. I ordered some Molton Brown, Payot, Bamble & Bumble and Slosophy products. They came in 2 different packages (I guess that's how their warehouses and delivery works??) but it's ok, all the products are super nice. I am happy with my purchase and delivery was also free.
Reply from Seren
Thank you so much for your review, we are happy you liked our service. Indeed in some cases if you order 2+ items they might arrive in different packages.
The order was really late about 1 month
And I still didint get it
Very bad experience
Reply from Seren
Dear Huso Karas,
Thank you for your feedback.
We have closely monitored your tracking number and contacted the Hellenic Post (Elta) for further updates. We are pleased to inform you that your order arrived in Athens on September 18 and will be shipped to Mykonos today, September 19. Kindly note that we received your order on September 5, two weeks ago.
Since one of our warehouses is located in the Netherlands, the parcel took longer to reach Greece due to a higher volume of orders.
We sincerely apologize for this delay and we are happy to offer you a store credit. Please reach out to us at [email protected] with your order number, and we will be more than happy to activate the store credit for you.
We are continuing to monitor the delivery of your parcel and are always available via email or phone should you require any assistance or clarification.
Thank you for your patience and understanding.
Customer Support Team
Seren Earth
I have ordered Aveda shampoo to Greece. The delivery was free and took about 7 days overall. The package was 100% eco friendly, thanks for that! And overall experience was smooth!
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